65 Assurance Services jobs in South Africa
Internal Controls Analyst Cape Town
Posted 19 days ago
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My client within the Financial Services sector is seeking a Senior Internal Financial Controls Analyst to join their growing team. The role is ideally suited to a CA(SA), who is passionate about a career in risk and compliance processes and controls.
Responsibilities:
- As Senior Analyst, be responsible for supporting the Head of Governance Risk and Controls centre.
- Support strategic initiatives ensuring greater compliance and awareness.
- Manage and deliver an efficient financial control and compliance environment for SAP and related finance systems.
- Perform tests of effectiveness for key controls.
- Prepare monthly reporting which involves capturing all control deficiencies and remediation plans.
- Develop Governance Risk and Controls strategy.
- Provide Financial Risk and Control support.
- Support the management and delivery of financial controls through SAP.
Requirements:
- CA(SA)
- 1-2 years post articles experience.
- Audit or internal financial controls experience in SAP environment is advantageous.
- Must be able to coach junior team members.
Internal controls analyst cape town
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Service Assurance Coordinator Central Services · Cape Town ·
Posted 11 days ago
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Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Purpose of the job
Reporting to the Service Assurance Manager, the Service Assurance Coordinator is an important role within the Service Management Office (SMO). Driving quality and focusing on continuous improvement of our services, is a key deliverable of this role and is there to support the key objectives of the SMO.
This role ensures that major incidents are managed effectively, communication is succinct, and service is improved through review of repetitive issues and follow up improvement activities.
Key responsibilities
Major Incident Management
- Major Incident Management is the primary function of the job role
- Manage all Major Incidents to a successful resolution utilizing the established Major Incident process
- Host the Post Incident Review to capture preventative actions, and then following up on the agreed actions to ensure improvements have been made.
- Participate in a weekly on-call schedule to support Major Incidents OOH’s
- Prepare a monthly reporting deck to display Major Incident stats which contain trends, risks, recurring incidents, blockers and recommendations.
Service Assurance
- Support the Service Assurance Manager with their Quality Agenda
- Implement actions derived from the Service Improvement Plan for the enhancement of operational effectiveness.
- Establish relationships with key stakeholders to build trust with the Service Assurance function to enable buy-in with future improvements in various business areas
- Provide support the SAM with any internal/external audit requirements
- Support the Problem Management function with regular reviews of incidents with the Problem Manager
- Chair the Change Advisory Board (CAB) and ensure all changes requiring CAB Approval are sanity checked for all correct information before approving.
- Provide support to the SMO with its long-term objectives and be a champion for Service Management
- Supporting the SIAM model through ad hoc quality checks to help drive improvements with the Global Lead of Service Integration
Service Desk
- Ensure Service Desk tickets are reviewed in line with quality standards so correct information is captured.
- Conduct trend analysis within the Service Desk for reporting, which will lead to continual service improvement. Provide data-driven recommendations for improvement.
- Support the Service Desk where resource constraints prevent optimal performance.
- Maintain excellent relationships with the Service Desk Leadership to encourage cooperation
Knowledge skills and experience required
- 2+ years’ experience in major incident management setting
- Experience of working in an ITSM system such as Fresh Service
- Great verbal and written communication skills to converse with stakeholders at all levels, fluent in written and spoken English
- Demonstrate a high level of command and control during conference calls with both internally and customer facing teams.
- Ability to cope under pressure.
- Advantageous to hold ITIL Foundation v3 or v4, or experience of working in an ITIL structured environment.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
#J-18808-LjbffrSenior internal Financial Controls Analyst Market related
Posted 19 days ago
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My client within the Financial Services sector is seeking a Senior Internal Financial Controls Analyst to join their growing team. The role is ideally suited to a CA(SA), who is passionate about a career in risk and compliance processes and controls.
Responsibilities:
- As Senior Analyst be responsible for supporting the Head of Governance Risk and Controls centre.
- Support strategic initiatives ensuring greater compliance and awareness.
- Managing and delivering an efficient financial control and compliance environment for SAP and related finance systems.
- Performing tests of effectiveness for key controls.
- Preparation of monthly reporting which involves capturing all control deficiencies and remediation plans.
- Governance Risk and Controls strategy development.
- Financial Risk and Control support.
- Support the management and delivery of financial controls through SAP.
Requirements:
- CA(SA).
- 1-2 years post articles experience.
- Audit or internal financial controls experience in SAP environment is advantageous.
- Must be able to coach junior team members.
Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. However, please continue to follow us online and apply for suitable opportunities.
#J-18808-LjbffrSenior internal financial controls analyst market related
Posted today
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Risk Management Specialist
Posted 7 days ago
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Risk Management Specialist page is loadedRisk Management Specialist Apply remote type Hybrid locations Cape Town time type Full time posted on Posted Yesterday job requisition id JR10892
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Risk Management Specialist, you’ll be supporting and be responsible for assisting with the administration of the enterprise risk management system and associated responsibilities for us to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
Enterprise Risk Management (ERM) System Maintenance:
The role oversees and maintains the ERM framework to effectively identify, assess, monitor and report risks across the organization. The Risk Management Specialist ensures that risk management processes are integrated into strategic planning and daily operations. Regular updates to risk management policies and procedures are conducted to reflect changes in the regulatory environment and industry’s best practices.
System Administration and User Support:
They serve as the system administrator for the Risk Management System (RMS), ensuring the live system and training environment are consistently maintained. The Risk Management Specialist provides first-level support to users on the RMS (example, Riskonnect, Onetrust), troubleshooting system issues and managing user access and permissions. The role requires working with the RMS supplier to resolve technical problems, implement system enhancements and manage updates.
To ensure that risks and incidents are reviewed according to the organisation’s Risk Methodology and Framework, the system automation needs to be monitored.
Training and Development:
The Risk Management Specialist is responsible for designing and delivering risk-related training on the RMS to ensure all users are proficient in its use. This includes the development and maintenance of training materials ensuring that users are kept up to date with system enhancements. Providing basic governance and risk advice to all staff and managers, helping them understand the organisation’s risk management policies and practices is a key part of the role, creating a risk-aware culture among employees.
Data Quality:
The Risk Management Specialist role involves regular review and analysis of information held on the RMS to ensure data accuracy and quality and collaborates with business units to improve the quality of risk and control data.
Ensuring alignment with internal frameworks by analysing risk information and control data and ensuring reporting alignment across the different entities. Assisting the audit function in the administration and documentation of self-certifications.
Reporting:
Prepare insight reports for the Board of Directors and Risk committee on a periodic basis, identify and present key risks, facilitate Risk-focused discussions.
Regulatory Alerts and Compliance Support:
Assisting in the distribution and tracking of regulatory alerts to ensure compliance across the organization.
The Risk Management Specialist offers support to the wider compliance team in analysing risk control information to identify potential areas of concern, including managing documentation, electronic filing systems, and team procedures.
Stakeholder Engagement:
The Risk Management Specialist works closely with stakeholders to identify system enhancements and manage change requests. They manage stakeholders and users to meet deadlines and deliver on risk management objectives.
Continuous Improvement:
Continuously seek ways to improve administrative processes for risk management training, compliance tracking, and risk reporting. Support the organisation in developing and refining risk management processes in line with industry best practices.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- BCom in Internal/ External Audit (preferred), Law or related fields or Certifications in Risk Management
- 3 + years proven experience in a risk management or audit environment.
- Qualification in Risk Management, Audit or related fields
- Experience in enterprise risk management
- Report writing experience and presentation skills intended for Senior Management and Boards
- An understanding and working knowledge of prevailing governance, risk and assurance standards and public-sector rules
- Understanding and Experience of ISO 31000 or COSO Frameworks
- Experience of problem solving and ability to make decisions within a level of authority
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Desirable would be experience in using ERM software
- Post Graduate certification or Diploma in Risk Management
- ISO 31000 Certification
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
- We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
- Free Daily Meals
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Employee Assistance Programme
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
- Team builds
Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.
It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
Similar Jobs (1) Risk Agent locations Cape Town time type Full time posted on Posted 12 Days AgoWe believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity.
Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too.
Best of all, we do this while enjoying ourselves as much as possible!
#J-18808-LjbffrRisk management specialist
Posted today
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DIRECTOR: ORGANISATIONAL RISK MANAGEMENT
Posted 13 days ago
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DIRECTOR: ORGANISATIONAL RISK MANAGEMENT
- Reference Number: refs/023048
- Directorate: ORGANISATIONAL RISK MANAGEMENT
- Number of Posts: 1
- Package: R 1 266 714.00 - R 1 492 122.00 per annum (All-inclusive). This includes a basic salary (70%) and a flexible portion (30%) that can be structured according to applicable rules. It also includes the state's contribution to the Government Employees Pension Fund (13% of basic salary). The successful candidate will be required to sign a performance agreement within three months of appointment.
- Enquiries: Ms. Sikelelwa Mboto Tel: /
Requirements:
- An undergraduate qualification at NQF Level 7 in Risk Management or Commerce recognized by SAQA.
- Minimum of 5 years’ experience at middle/senior managerial level.
- A valid driver’s license.
- Pre-Entry SMS Certificate.
- Competencies: GPG and DID policies and procedures, PFMA, Treasury regulations, relevant legislation, Public Service Regulations, understanding of DID projects or agencies, financial management, provisioning administration, risk management frameworks, policy development, change management, project management.
- Skills: Financial management, human resources, project management, presentation, report writing, planning, stakeholder management, negotiation, facilitation.
- Attributes: Decisive, team worker, diversity and customer-focused, proactive, resourceful, flexible, cost-conscious, quality-oriented, responsive, people-oriented, credible, innovative, problem-solving, strategic.
Duties:
- Manage risk identification, assessment, mitigation, monitoring, and reporting processes.
- Develop and maintain the department’s ERM strategy and policies.
- Conduct risk analysis, develop risk maturity profiles, and manage risk registers.
- Report ERM matters to stakeholders and coordinate relevant committees.
- Manage business continuity plans, awareness campaigns, and supporting committees.
- Sign performance agreements, manage subordinates, and oversee training and development.
- Manage resources, funds, and stakeholder relations.
- Align strategic priorities with departmental goals and prepare reports.
Notes:
- In line with the Department’s Employment Equity Plan, people with disabilities are encouraged to apply.
- Apply online at Only online applications are accepted.
- Use the latest Z83 form issued by the Minister for the Public Service and Administration, fully completed and signed.
- Attach a comprehensive CV. Failure to do so results in disqualification.
- Certified copies of qualifications (not older than 6 months), ID, and driver’s license (if applicable) will be requested from shortlisted candidates.
- Preference will be given to candidates promoting representativity (race, gender, disability).
- Foreign qualifications must be evaluated by SAQA.
- The Department reserves the right not to appoint.
- If no response is received within 3 months, consider the application unsuccessful.
Employer: Department of Infrastructure Development
Location: Head Office (Johannesburg)
Closing Date: 15-08-2025
Criteria Questions:
- Do you have an undergraduate qualification at NQF Level 7 in Risk Management or Commerce recognized by SAQA?
- Do you have a minimum of 5 years’ experience at middle/senior managerial level?
- Do you have a valid driver’s license?
- Do you have a Pre-Entry SMS Certificate?
Note:
- Due to high application volume, applications will not be acknowledged. No response within 3 months indicates unsuccessful application.
Officer, Fraud Risk Management
Posted 13 days ago
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Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, Baker Street 30
To attend to and act as an initial point of contact for all customer needs and service enquiries related to Risk and Fraud while adhering to the laid down processes and procedures to ensure mitigation of the risk and financial losses for both customers and Standard Bank South Africa.
QualificationsType of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Exposure in either Fraud or Risk. Contact Centre experience would be an advantage.
- Adopting Practical Approaches
- Articulating Information
- Documenting Facts
- Examining Information
- Following Procedures
- Interacting with People
- Managing Tasks
- Taking Action
- Thinking Positively
- Upholding Standards
Officer, fraud risk management
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