19 Associate Consultant jobs in South Africa

About the job

Kaizen Institute South Africa

Centurion Office (Must be able to travel to sites around South Africa and SADC) | Full-time/Part-time

Grow Your Consulting Career with Kaizen

At
Kaizen Institute
, we've been helping organisations worldwide drive
continuous improvement
since 1985. From manufacturing to healthcare, we deliver sustainable operational impact across 60+ countries.

What You'll Do

• Deliver
  on-site improvement projects
  with leading clients.
• Analyse and map process, identify improvement opportunities, support clients in designing and implementing solutions, manage and train junior resources collecting and analysing data, drive full operational excellence transformations within clients.
• Travel across
  South Africa and SADC
  for client work.

Who You Are

• A
  qualified graduate
  (STEM, engineering, or business fields welcome) with
  OVER 5 YEARS
  experience in operational excellence.
• Analytical, curious, and eager to solve problems.
• Flexible and resilient, with the ability to thrive in client-facing roles.
• Competent in Value Stream Mapping, problem solving, practical implementation of solutions, change management.
• A
  team player with empathy
  and strong communication skills.
• A self-starter who takes initiative and comfortable working in a role where salary is directly linked to value-add work done.
• Happy to travel and work on-site with clients.

What We Offer

• Exposure to multiple industries.
• Challenging opportunities to use your abilities for optimisation.
• Ongoing
  training and mentoring
  to develop your consulting skills.
• A supportive,
  collaborative culture
  that values your growth.

Apply Now

If you're ready to kick-start your career and help businesses achieve excellence, send your CV and cover letter explaining:

• Why you're drawn to consulting and continuous improvement and Kaizen in particular.
• Your relevant experience that makes you qualified for this partnering role

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at

Who We Are Looking For

Crisis24's Crisis Security Consulting (CSC) team is looking for an Associate Consultant to join an ever-growing team to support wider project deliverables. The successful candidate will be based in our Cape Town offices, but with likely regular travel overseas to support on response and consulting tasks. Therefore, a candidate with geopolitical knowledge and interest, language abilities and a willingness and adaptability to support bespoke, international projects is sought after. The position further requires education to a master's (MA) level in a sector-relevant subject matter, 1-2 years of relevant work experience and language abilities.

What You Will Work On

The successful candidate will quickly be involved in tasks and projects supporting the wider Crisis Security Consulting department. No two days are the same, and the Associate Consultant will work on bespoke reporting and threat assessments across geographies and threat types, analysing data and presenting it to clients, supporting operations on the ground during domestic and international deployments and editing and proofing the work of your peers. The candidate will also need to support out-of-hours tasks when required, as part of a wider team "on-call" rotation system (a week of "on call" every 8-10 weeks approximate). The Associate Consultant will quickly become adept at multiple types of task delivery, which will support in their professional development within Crisis24.

Who You Will Work With

The successful candidate will work within the wider Associate Consultant team, supporting international consulting across the Americas, Europe, Middle East & Africa, and Asia Pacific, as well as our Special Risks, All Hazards, and Product Risks response team. As well as the Crisis and Security Consulting department, the Associate Consultant will often work across and collaborate with the wider Crisis24 group and GardaWorld partners.

What You Will Bring

• International Relations/Security Studies (or similar) at a master's level qualification (post will also accept Honors level qualification)
• 1-2 years relevant industry-specific experience alternative to master's level education
• Experience working in a variety of environments is required to adapt to demonstrate adaptability
• An adaptable and flexible approach to working is required – the role will involve overseas deployments for extended periods of time, including potentially high-risk and conflict-affected areas
• Integrity, professionalism, and discretion; individuals must be able to handle information and issues of the utmost sensitivity
• An understanding of Security and Risk Management principles based on best practice standards
• Very high standard of written/verbal English and business-level language ability – candidates with native/business-level French, Spanish and /or Polish will be prioritised
• Time management skills, including the ability to keep to tight deadlines
• A team player who can operate independently when required
• Interested in geopolitical and security issues and how such issues impact various global sectors
• IT literate with a demonstrative knowledge of all Windows programs and applications
• Eligibility to reside/work in South Africa

Preferred

• Experience traveling within high-risk regions/countries is preferable
• A demonstratable understanding of regions and relevant security picture/prominent threats
• A knowledge of cyber threats, cyber threat actors and malware/ransomware variants
• Understanding of OSINT monitoring platforms and applications
• Experience of driving abroad

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single '&Beyonder' makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose '&Beyonders' very carefully - they are the strength and the future of this company.

As a member of our Centre of Excellence Team, you will play a crucial role in fostering a culture of excellence and continuous learning within our organization.
You will collaborate closely with various departments to identify areas for improvement, develop best practices, and provide support to ensure successful implementation of initiatives.
Key Outputs

• Analysis and documentation of business processes
• Testing & QA of business processes & productivity
• Help define business process and activity SLAs
• Liaise with business analysts & give input to business process design and modelling
• Administer support systems
• Administer team systems
• Must be a team player
• Must be a process champion
• Must be a customer champion
• Must be a solutioner
• Must be a relationship builder

Knowledge Required

• Microsoft Office is essential (Excel)
• Zoho knowledge is preferable
• Data analysis, manipulation and insight generation is essential
• Travel sector exposure, particularly tour operations is preferable
• Six Sigma methodology and approach is preferable

Skills Required

• Strong verbal and written communication skills
• Understanding of business processes
• Understanding of the organisation of a company
• Data analysis skills
• Must be analytical with good communication & interpersonal skills

Previous Work Experience Required

• 0-2 years' experience in this discipline
• Relevant Bachelor's degree is Beneficial
• Business analyst/process analysis qualification is beneficial

This is a permanent position

We reserve the right not to make an appointment.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Associate managing consultant - Marketing services

Growth Marketing Senior Specialist

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.

Roles and Responsibilities

Client Impact

• Craft personalized engagement strategies: Develop tailored growth marketing engagements based on customer demographics and behavior to captivate new audiences
• Manage multi-channel media platforms: Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation
• Drive CRM & analytics for growth: Segment audiences for data-driven campaigns from various data sets, focusing on increased spending and customer reactivation while employing analytics for impactful decision-making
• Optimize market insights & user experience: Analyze feedback to refine the card application process, conduct surveys for feature enhancement, and refine UX/UI design to improve conversion rates

Team Collaboration & Culture

• Champion collaborative innovation: Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Basic Qualifications

• Undergraduate degree with Growth Marketing expertise and mindset, and work experience in driving omni-channel user acquisition and engagement
• Problem solving and user centric mentality, bringing creative solutions to complex challenges
• Proven capability in data analysis, translating raw data into actionable insights
• Client Management: track record in managing client accounts and leading digital marketing solutions
• Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
• Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
• Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects. Articulate storyteller, translating complex insights into compelling narratives that resonate with audiences
• Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives. Think future-forward with a continuous focus on optimization and innovation
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred Qualifications

• Prior experience in UX/UI optimization is desirable. Certification is a plus
• Market savvy, understanding emerging trends and using market opportunities

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced technology professional, you will be responsible for:

• Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
• Providing technical guidance and troubleshooting support throughout project delivery
• Collaborating with stakeholders to gather requirements and propose effective migration strategies
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

About The Team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Experience in cloud architecture and implementation
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Experience with one of the following programming languages/technologies: Java, Python, Ruby, , C, or C++

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Experience with source control repositories (e.g. GitHub/GitLab, SVN, Mercurial, and Perforce)
• Hands-on experience with Continuous Integration and Continuous Delivery (CI/CD) tools, such as: Jenkins, Bamboo, and Team City
• Exposure to APIs, microservices, and distributed application architectures

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services South Africa Pvt Ltd

Job ID: A

THE WORK: Ignite your passion for innovation In this role, you will be a subject matter expert, collaborating with various teams to contribute to key decisions and provide solutions to complex problems. You will engage with multiple teams and manage decisions that drive impactful business design. This opportunity invites you to be part of a dynamic environment where your expertise will shine. We look forward to your unique contributions

Develop and implement innovative business solutions that align with organizational goals.

Collaborate with cross-functional teams to ensure effective communication and project execution.

Analyze current business processes and identify areas for improvement to enhance efficiency.

Facilitate workshops and discussions to gather requirements and feedback from stakeholders.

Create and maintain documentation related to business design and process improvements.

HERE'S WHAT YOU WILL NEED:

Expert proficiency in Business Design.

A minimum of 5 years of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Expert proficiency in Business Process Analysis Tools.

Expert proficiency in Business Process Design.

Expert proficiency in Process Design Mapping and Analysis.

Expert proficiency in Service Design Thinking.

Position:
Management Consulting Intern

Location:
Sandton, South Africa

Start Date:
Immediate

Role Overview:

We are looking for a highly motivated and detail-oriented Management Consulting Intern to join our dynamic team. In this role, you will gain hands-on experience supporting various management consulting projects, particularly in bid and proposal management, project administration, and research.

Key Responsibilities:

As a Management Consulting Intern, you will:

• Bid & Proposal Management:
• Create, prepare, and submit bids/proposals for tenders.
• Ensure all submissions meet client requirements and deadlines.
• Project Administration and Coordination:
• Assist in the coordination and administration of consulting projects, ensuring smooth workflow and proper documentation.
• Report Writing & Documentation Management:
• Write, review, and edit project reports and consulting deliverables.
• Maintain and organize critical project documentation via OneDrive.
• Ensure that all certified documents are up-to-date and valid.
• Research & Analysis:
• Conduct research to support consulting projects and strategic initiatives.
• Assist with preparing presentations and client-facing documents.
• Team Collaboration & Support:
• Participate in internal and client meetings as required.
• Support senior consultants in preparing reports and documentation.
• Client engagement & Support:
• Attend client meetings and provide support for presentations and other engagements

Skills & Qualifications:

The ideal candidate should have the following qualifications and skills:

• Education:
• A post-graduate qualification or currently pursuing a post-graduate qualification in Commerce, Humanities or Industrial Engineering
• Key Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong research, report writing, and analytical skills.
• Excellent verbal and written communication abilities.
• Personal Attributes:
• Self-driven with a strong desire for professional growth.
• Highly organized with strong attention to detail.
• Ability to handle multiple tasks and work independently.
• Additional Requirements:
• Valid driver's license.
• Flexibility to work beyond normal office hours when required.
• Willingness to travel as needed.

Who are we?

Sanlam Corporate forms part of the Sanlam Group which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent.

What will you do?

You will be responsible for providing excellent client services to a portfolio of clients of SIMEKA HEALTH by efficiently managing human capital queries, provide advice when required, claims and queries and all other medical scheme, gap cover, primary health insurance, loyalty related queries. This role will be based in Sandton, Johannesburg.

Key Responsibilities

• Provide an effective and efficient administrative channel between clients and service providers
• Must demonstrate a good understanding of all medical scheme options and benefits, primary care insurance, gap cover and loyalty programs
• Must provide, multiple query resolutions, ability to communicate in both written and a verbal professional manner
• Manage escalated admin and other requirements from service providers for clients
• Assists the Centralised Service Centre with in-bound and out-bound client calls
• Provide timeous feedback and resolution
• Keep ongoing records on internal CRM systems
• Assist clients with the application process, requirements and queries telephonically and/or via e-mail up to resolution.
  
  Frequent follow up with clients
• Assisting with new and existing quotes and advice where required

Qualification and Experience

• Matric
• Industry related Degree or Diploma (NQF level 5) is required
• Regulatory Examination RE5 is required
• 2 - 3 years' experience in a similar healthcare environment is required
• Full accreditation with the Council for Medical Schemes is advantageous
• Financial services industry experience would be advantageous

Knowledge and Skills

• Knowledge of industry regulations e.g., POPI and TCF
• Experience in managing customer relationships
• Experience in handling customer complaints
• Strong knowledge of medical scheme product and processes
• Strong knowledge of Internal and external processes including service level commitments
• Knowledge of relevant escalation channels
• Knowledge in managing and co-ordinating escalations from HR and other stakeholders
• Experience in managing customer relationships
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Brokertools experience advantageous
• Proficient in both English and Afrikaans (verbal and written)

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful
• Client Focus - Building strong customer relationships and delivering customer-centric solutions
• Drives Results - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Behavioural Competencies

• Communicates effectively - Contributing independently
• Decision quality - Contributing independently
• Action orientated - Contributing independently
• Optimises work processes - Contributing independently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.