166 Application Specialist jobs in South Africa

Role Overview

We are seeking a skilled and proactive
Application Support Specialist
with proven experience supporting users of
Microsoft Dynamics 365
(CRM, SCM, and Finance modules). The ideal candidate will have at least
5 years of application support experience
in full-stack environments, along with a strong understanding of enterprise change control, user entitlement management, and SLA reporting.

Azure
and
ITIL certifications
will be considered strong advantages.

Key Responsibilities

• Provide
  1st and 2nd line technical support
  for Dynamics 365 CRM, SCM, and Finance applications
• Monitor user transactions, system changes, and audit logs for compliance and troubleshooting
• Proactively manage user access rights and application entitlements
• Respond to user support queries and service tickets in a timely and professional manner
• Participate in organizational
  change control processes
  and documentation
• Track and update incidents and requests throughout their lifecycle
• Contribute to
  SLA and service performance reports
• Assist in
  testing and validation
  of new system functionalities and upgrades
• Train and support end-users on best practices and the effective use of applications

Required Experience & Skills

• 5+ years' experience
  in application support roles, including full stack support
• Hands-on experience with
  Microsoft Dynamics 365
  (CRM, Supply Chain Management, and Finance)
• Familiarity with
  incident management systems
  , ticketing tools, and SLAs
• Ability to analyze user transactions, logs, and access changes
• Strong communication skills and the ability to interface with both technical and non-technical stakeholders
• Understanding of
  enterprise change management procedures
• Collaborative and proactive approach to user support and continuous improvement

Advantageous Qualifications

• Microsoft Azure Certification
• ITIL Foundation Certification
• Experience with training users and creating support documentation
• Familiarity with application monitoring tools and dashboards

Release Planning & Execution

• Lead the end-to-end release process for infrastructure components, including network, compute, storage, and cloud services.
• Coordinate with platform, security, and application teams to ensure readiness and alignment.
• Manage release calendars, change windows, and communication plans.

Technical Support & Troubleshooting

• Lead the resolution of escalated application issues from L1 support.
• Perform root cause analysis and coordinate with L3 and development teams for permanent fixes.
• Monitor application logs, performance metrics, and system health using tools like Splunk, AppDynamics, or New Relic.

Team Leadership & Coordination

• Mentor and guide L2 support engineers, ensuring adherence to SLAs and best practices.
• Manage ticket queues, prioritize incidents, and ensure timely communication with stakeholders.
• Collaborate with DevOps, QA, and infrastructure teams to support deployments and environment stability.

Process & Documentation

• Maintain detailed runbooks, SOPs, and knowledge base articles.
• Ensure compliance with ITIL processes and internal security policies.
• Generate monthly reports on application performance, incident trends, and resolution metrics.

This is a remote position.

MCI Consultants are people who are:

About MCI

MCI is a dynamic Business Information Systems Consulting firm and an equal opportunity employer. Our clients operate in a range of industries including banking, financial services, manufacturing, fast moving consumer goods and recruitment throughout Africa and the Middle East. Our service offering includes project management, software implementation, product development across various platforms, and including e-commerce solutions.

We strive to be the best at what we do, and to achieve this we need people on our team who have commitment, drive, and a positive attitude that helps deliver winning results.

Role

MCI is looking for a Software Application Support Specialist to join our dynamic team to assist with ongoing maintenance of existing products and to participate in the development of new and enhanced products and solutions. This is a great opportunity to join an exciting company. This role is diverse, challenging, and interesting. 

Work closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge. This role offers excellent career growth opportunities.

Activities will include:

• Providing application support to users: Answer, resolve, and log in-bound customer calls, identify issues, and provide suggestions and long-term resolutions;


• Investigate and analyse system issues to determine cause of issues and appropriate corrective action;


• Design and participate in the delivery of system developments and enhancements ensuring that changes are delivered to budget, timescales and specification and that divisional, quality and industry standards are met; 


• Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved; 


• Review and recommend continuous improvement of the systems and support processes; 


• Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support; 


• Maintain data quality and integrity within the system; 


• Provide clear, professional, informative and appropriate communication to colleagues, customers and suppliers; 


• Carry out system maintenance tasks and processes to agreed schedules. 

The successful candidate will utilise strong customer service, communication and problem-solving skills to deliver support services for business applications. The successful candidate will develop close links with staff and management at all levels across the business, and work with suppliers and internal teams. 

• Application Support experience; 


• Intermediate SQL expertise; 


• Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff; 


• A desire to provide excellent customer service; 


• Strong problem solving and analytical skills;


• Experience of supporting and maintaining production systems in a customer facing support environment; 


• Ability to organize own workload and handle a number of tasks simultaneously; 


• Experience of database systems, reporting and query tools;


• Demonstrable level of technical aptitude.

Skills and Qualifications:

• A minimum 1st-year tertiary level in information systems or computer science;


• A minimum of 1st-year tertiary level in accounting;


• 2+ years’ experience and understanding of SQL fundamentals and ability to write complex SQL queries;


• 2+ years’ experience in MS Excel and VBA;


• Good, demonstrable general computing knowledge, including basic troubleshooting capability on the Microsoft Windows platform, an understanding of networking fundamentals, and familiarity with application installation;


• Excellent technical skills;


• Excellent problem-solving abilities;


• Excellent communication skills.

MCI Consultants are people who are:

• Ambitious team players, but can work independently;


• Courageous and passionate;


• Able to take on challenges with a sense of urgency;


• Focused, with a strong desire for self-improvement;


• Dynamic and progressive in their thinking;


• Ethical and responsible;


• Professional, trustworthy and keen.

Company Description

Lomaen Medical (Pty) Ltd established in 1995 is an experienced Medical Radiology Equipment Supplier. Our team of radiography specialists have grown our product portfolio and expertise for 30 years. We serve a range of medical facilities all over the country with complete, high-quality diagnostics and x-ray equipment and components.

As a Medical Radiology Equipment Supplier, we take a turn-key approach to our offers, providing our clients with services relating to supply, training, servicing and maintenance of equipment.

Role Description:

The Application Specialist is responsible for developing and maintaining in-depth knowledge of all radiology applications and software related to Lomaen Medical's product range. The role focuses on training, supporting, and upskilling internal teams and clients to ensure optimal use of medical imaging systems. The Application Specialist bridges product functionality with user needs by providing expert application training, demonstrations, and ongoing support to enhance overall client satisfaction and operational efficiency.

Key Objectives:

• Build and maintain a comprehensive knowledge base of all imaging applications and software.

• Deliver effective, structured training programs to internal teams and clients.

• Strengthen collaboration between sales, technical, and service teams to enhance customer experience.

• Develop efficient and innovative training materials and delivery methods.

• Provide product feedback and insights to support continuous improvement in applications and technology.

Key Responsibilities:

• Serve as the lead point of contact for all application-related matters.

• Learn, master, and demonstrate all applications associated with Lomaen Medical's equipment.

• Conduct on-site and remote training sessions, workshops, and webinars for staff and clients.

• Develop and maintain comprehensive training materials, manuals, videos, and presentations.

• Assist sales staff with demonstrations and application-based product presentations to clients.

• Collaborate closely with the technical team during installations and product setups.

• Evaluate new equipment and software applications for suitability and compatibility.

• Provide after-sales application support and assist with troubleshooting and escalations.

• Relay client feedback, suggestions, and insights to the product development and quality teams.

• Represent Lomaen Medical at conferences, exhibitions, and trade shows to demonstrate solutions and engage with clients.

• Maintain positive and professional relationships with clients and internal teams to ensure seamless communication and service delivery.

Qualification:

• Bachelor's Degree or Diploma in Radiography, Biomedical Engineering, or a related field.

Experience:

• Minimum 5 years' experience as a Radiographer, Radiology Technologist, or in a similar clinical or application-based role within the medical imaging field.

Technical Skills:

• Strong understanding of medical imaging systems, software, and workflow.

• Proficiency in Microsoft Office Suite and information technology systems.

• Ability to absorb and convey complex technical information effectively.

Competencies:

• Excellent communication, presentation, and interpersonal skills.

• Strong problem-solving, organizational, and time management abilities.

• High level of professionalism and customer-centric approach.

• Ability to work collaboratively across teams and departments.

• Adaptable, proactive, and results driven.

Additional Requirements:

• Willingness to travel locally and internationally for training, demonstrations, and trade events.

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:
Applications Development & Support Specialist is to be responsible to ensure an optimised and efficient Enterprise Business services environment that operates within agreed service levels. The role will focus on ensuring quality delivery of new solutions within this environment with respect to system solutions, system integration, processes and controls as well as interacting with the business to ensure successful delivery of service requirements within agreed business service levels. To manage the development and support of enterprise business systems, ensuring efficient and effective delivery of IT services in an agile environment. The role focuses on enhancing system performance through innovation and continuous improvement. Ensure that technical solutions are compliant to all documented Vodacom policies, with specific focus on Cyber Security and business continuity, on a day-to-day basis, in accordance with the adopted Vodacom standards (e.g., AGILE, ISO, SOX, POPIA etc.).

Your responsibilities will include:

• To troubleshoot and resolve application and system issues, develop solutions, document correction process, ensure fixes are implemented and monitored
• To compile incident reports, attend/conduct incident reviews and follow through to ensure permanent fixes for production problems
• To maintain Operational Integrity Controls (ICE) and oversee their adoption, ensuring that all relevant processes are implemented, maintained and adhered to, and that all key controls are documented and executed. Maintain, re-evaluate, optimise or automate existing business billing processes
• To interface with different role players (Vendors, Change Management, IT, Customer Care departments etc.) to ensure that any operational changes or incidents are effectively and efficiently resolved and a solution implemented. Document and educate relevant teams to ensure process alignment
• To plan and optimize change controls because of system/application upgrades and configuration changes, adhering to Change Control procedures
• The role would require rotational standby

The ideal candidate for this role will have:

• Matric is essential
• A relevant 3-year Degree or Diploma in IT is essential
• 3-5 years' experience in an IT Operations environment is essential
• ITIL Service Management Foundation is essential

Job knowledge:

• Experience supporting Enterprise IT Systems. CRM & Provisioning
• ITIL Service Management Framework
• Service Operations
• Service Transition
• Data Analytics and Modelling
• Familiarity with application performance monitoring and advanced troubleshooting, including expertise in monitoring tools (e.g., Prometheus, Grafana, AppDynamics) and performance optimization techniques
• In-depth understanding of application stacks, databases, and middleware technologies, including expertise in cloud platforms, specifically AWS and OpenShift
• Agile mindset and the ability to collaborate within cross-functional teams
• Excellent problem-solving skills and the capability to address intricate technical challenges
• AI/GenAI knowledge

Skills:

• Problem solving skills are essential
• Decision making skills are essential
• Analytical skills are essential
• AI/Gen AI Fundamentals
• Interpersonal skills are essential
• Presentation skills are essential
• Understanding of ITIL

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications:
03 October 2025.
The base location for this role is
Century City.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Applications Development & Support Specialist is to be responsible to ensure an optimised and efficient Enterprise Business services environment that operates within agreed service levels. The role will focus on ensuring quality delivery of new solutions within this environment with respect to system solutions, system integration, processes and controls as well as interacting with the business to ensure successful delivery of service requirements within agreed business service levels. To manage the development and support of enterprise business systems, ensuring efficient and effective delivery of IT services in an agile environment. The role focuses on enhancing system performance through innovation and continuous improvement. Ensure that technical solutions are compliant to all documented Vodacom policies, with specific focus on Cyber Security and business continuity, on a day-to-day basis, in accordance with the adopted Vodacom standards (e.g., AGILE, ISO, SOX, POPIA etc.).

• To troubleshoot and resolve application and system issues, develop solutions, document correction process, ensure fixes are implemented and monitored.
• To compile incident reports, attend/conduct
  
  incident reviews and follow through to ensure permanent fixes for production problems.
• To maintain Operational Integrity Controls (ICE) and oversee their adoption, ensuring that all relevant processes are implemented, maintained and adhered to, and that all key controls are documented and executed. Maintain, re-evaluate, optimise or automate existing business billing processes.
• To interface with different role players (Vendors, Change Management, IT, Customer Care departments etc.) to ensure that any operational changes or incidents are effectively and efficiently resolved and a solution implemented. Document and educate relevant teams to ensure process alignment
• To plan and optimize change controls because of system/application upgrades and configuration changes, adhering to Change Control procedures.
• The role would require rotational standby

• Matric is essential
• A relevant 3-year Degree or Diploma in IT is essential.
• 3-5 years' experience in an IT Operations environment is essential.
• ITIL Service Management Foundation is essential

Job knowledge:

• Experience supporting Enterprise IT Systems. CRM & Provisioning
• ITIL Service Management Framework
• Service Operations
• Service Transition
• Data Analytics and Modelling
• Familiarity with application performance monitoring and advanced troubleshooting, including expertise in monitoring tools (e.g., Prometheus, Grafana, AppDynamics) and performance optimization techniques.
• In-depth understanding of application stacks, databases, and middleware technologies, including expertise in cloud platforms, specifically AWS and OpenShift
• Agile mindset and the ability to collaborate within cross-functional teams.
• Excellent problem-solving skills and the capability to address intricate technical challenges.
• AI/GenAI knowledge

Skills:

• Problem solving skills are essential
• Decision making skills are essential
• Analytical skills are essential
• AI/Gen AI Fundamentals
• Interpersonal skills are essential
• Presentation skills are essential
• Understanding of ITIL

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 October 2025.

The base location for this role is Century City.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Responsible for certification of the centres, physicians and other related staff, as well as company personnel and as outlined within company SOPs

Interact with KOL and proctors

Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, company guidelines and SOP.

Business Intelligence

Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.

Provide training and guidance to new Field Clinical Specialists (mentoring)

Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

Responsible for up selling in key strategic accounts working in conjunction with Territory Managers + Business Unit Head

Learns the product(s), physiology, anatomy, applications and "language" of the market and Company Life sciences

Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist

Bachelor or master's degree in Science, preferably cardiology, Medical Technology or another equivalent field

1-3 years of work-related experience of sales in Interventional Cardiology products. ( Preferably TAVI/TAVR experience)

Experience (clinically or commercially) within cardiology is preferred

Be flexible and able to work in a dynamic work and changing environment

Possess strong integrity and work ethic

Willingness to travel to hospitals and medical centres throughout the country and be prepared for overnight stays every week

Strong teamwork skills

Excellent verbal and written communication skills in local language and English

Ability to get the job done and exhibit a sense of urgency on critical time dependent issues

Be president despite obstacles and opposition.

Ability to identify, initiate and implement and execute projects independently.

Between 1 - 3 Years

Job Summary
Are you looking for a role where your expertise in food applications can make a real difference?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

This role sits within our
Food Ingredients Business Unit
, where we focus on creating solutions that deliver improved nutritional profiles, exceptional taste and texture, and greater cost efficiency—helping global food and beverage manufacturers meet evolving consumer needs.

The Sr. Application Specialist role is based in
Cape Town, South Africa
in an
onsite
capacity.

Where you will make a difference
As a
Senior Application Specialist
, you will play a pivotal role in driving technical excellence and customer partnership. This position combines creativity, innovation, and leadership to deliver best-in-class application support for IFF clients. You'll work on high-impact projects, lead cross-functional teams, and contribute to regional and global technical strategies—all while mentoring junior colleagues and influencing the future of our category.

• Build strong technical partnerships with key customers, conducting trials and presenting innovative concepts.
• Develop and deliver compelling product and ingredient presentations to customers.
• Identify new business opportunities while defending existing accounts.
• Collaborate closely with Sales, Marketing, and other functions to ensure seamless project execution.
• Lead technical strategy initiatives and contribute to global innovation programs.
• Design and optimize finished product formulations to meet industrial standards and client requirements.
• Mentor and train junior team members and technical/commercial staff.
• Investigate and resolve technical challenges related to raw materials, prototypes, and scale-up processes.
• Maintain a safe, organized lab environment while documenting activities and reporting progress.

What Makes You The Right Fit

• Degree in Food Science, Technology, Chemistry, Biochemistry, or related field
• 10+ years of experience in the food, pharmaceutical, ingredient, or flavor industry, with a strong baking background.
• At least 5 years of expertise in the relevant application area and experience leading cross-functional teams.
• Strong problem-solving skills, creativity, and ability to work independently on high-value projects.

How would you stand out?

• Willingness to travel locally and across the African subcontinent as needed.
• Comfort working in a lab environment, with the ability to navigate ambiguity while remaining self-driven and highly motivated.

Why Choose us?

• Join a global leader in food innovation and ingredient solutions.
• Influence product development and contribute to market-shaping innovations.
• Engage in impactful projects with real-world applications.
• Access opportunities for learning, career advancement, and personal growth.
• Enjoy competitive compensation and benefits designed to support your well-being.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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