319 Application Specialist jobs in South Africa

WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

We are currently recruiting for an experienced Application Support Specialist to join our team.

Job summary

The primary function of the Application Support Specialist is to provide 1st line operational technical support to JSE business critical applications to ensure that JSE Production systems execute accurately, timeously and within agreed SLAs. To deploy and support 3rd party and in-house developed technology capabilities within the Information Technology division. Engagement is expected with both internal and external stakeholders when required.

1. Manage vendors and cross functional teams to ensure that tasks are completed where there is a dependency.
2. Engage business users, development and task teams to ensure clarity regarding requirements in terms of data related issues, problem resolving initiatives etc. to ensure needs are met.

1. Focus on continuous improvement initiatives to improve overall effectiveness and efficiency of all Production and Testing environments.
2. Support and monitor systems to ensure that JSE Production systems execute accurately, timeously and within agreed SLAs.
3. Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets.

1. Improve personal capability and professional growth in line with JSE objectives by discussing development needs and proposed solutions with management.
2. Be an effective team member encouraging teamwork and freely sharing knowledge.
3. Visibly live the JSE values contributing to the achievement of divisional objectives.
4. Manage self in terms of development, delivery and act as a self-starter.

1. Support implementation of business optimisation improvement through team engagement.
2. Encourage innovation, listen and act upon ideas from team and provided technical / expert contribution.
3. Drive the adoption of the JSE leadership brand.

1. Bsc Computer Science or Information Technology.
2. Certifications: MS SQL (including SSRS, SSAS and SSIS).
3. Minimum of 5 years in a specialist application support position.
4. Extensive experience in supporting core mission-critical systems.
5. Extensive experience in supporting multiple core-application landscape.
6. Working in a highly pressurised environment with an understanding of the nature of the systems being supported.

1. Implementing and supporting of the respective technologies – Microsoft, Linux, 3rd party applications.
2. Adapting behaviour to meet major changes at work.
3. Building and maintaining effective relationships with internal and external stakeholders.
4. Communicating complex information orally.
5. Conducting Business Impact Analysis.
6. Conducting root cause analysis.
7. Developing educational materials (e.g., training manuals, multimedia visual aids).
8. Evaluating information systems.
9. Interacting with external clients.
10. Managing work queues.
11. Monitoring adherence and compliance.
12. Preparing and delivering presentations.
13. Providing expert advice/opinion and technical support.

WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

We are currently recruiting for an experienced Application Support Specialist to join our team.

Job summary

The primary function of the Application Support Specialist is to provide 1st line operational technical support to JSE business critical applications to ensure that JSE Production systems execute accurately, timeously and within agreed SLAs. To deploy and support 3rd party and in-house developed technology capabilities within the Information Technology division. Engagement is expected with both internal and external stakeholders when required.

1. Manage vendors and cross functional teams to ensure that tasks are completed where there is a dependency.
2. Engage business users, development and task teams to ensure clarity regarding requirements in terms of data related issues, problem resolving initiatives etc. to ensure needs are met.

1. Focus on continuous improvement initiatives to improve overall effectiveness and efficiency of all Production and Testing environments.
2. Support and monitor systems to ensure that JSE Production systems execute accurately, timeously and within agreed SLAs.
3. Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets.

1. Improve personal capability and professional growth in line with JSE objectives by discussing development needs and proposed solutions with management.
2. Be an effective team member encouraging teamwork and freely sharing knowledge.
3. Visibly live the JSE values contributing to the achievement of divisional objectives.
4. Manage self in terms of development, delivery and act as a self-starter.

1. Support implementation of business optimisation improvement through team engagement.
2. Encourage innovation, listen and act upon ideas from team and provided technical / expert contribution.
3. Drive the adoption of the JSE leadership brand.

1. Bsc Computer Science or Information Technology.
2. Certifications: MS SQL (including SSRS, SSAS and SSIS).
3. Minimum of 5 years in a specialist application support position.
4. Extensive experience in supporting core mission-critical systems.
5. Extensive experience in supporting multiple core-application landscape.
6. Working in a highly pressurised environment with an understanding of the nature of the systems being supported.

1. Implementing and supporting of the respective technologies – Microsoft, Linux, 3rd party applications.
2. Adapting behaviour to meet major changes at work.
3. Building and maintaining effective relationships with internal and external stakeholders.
4. Communicating complex information orally.
5. Conducting Business Impact Analysis.
6. Conducting root cause analysis.
7. Developing educational materials (e.g., training manuals, multimedia visual aids).
8. Evaluating information systems.
9. Interacting with external clients.
10. Managing work queues.
11. Monitoring adherence and compliance.
12. Preparing and delivering presentations.
13. Providing expert advice/opinion and technical support.

• Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services.
• Monitor and assess the extent to which the systems functionalities, performance, etc. meet/satisfy user requirements.
• Manage Service level delivery according to agreed and signed off SLAs.
• Investigate incidents and problem reports regarding the systems and assist with problem resolution.
• Ensure required maintenance requests are logged and implemented with little/no disruptions to business.
• Know Systems landscape and ensure that this is monitored and optimized.
• Document interdependencies between systems and other related systems & processes and optimize to ensure business stability.
• Manage 3rd Party escalation.

Coordinate and Drive Small Enhancements

• Proactively identify shortcomings, issues, etc. in Oncology system functionalities, procedures and performance and make recommendations for changes/improvements to Line.
• Follow change governance process for any changes required in Oncology IT environment including sign off of UAT (user acceptance testing).
• Ensure full understanding of business changes (BRD & BSS) to determine systems impact and sign off.
• Review deployment plan and sign off if correct.
• Provide subject-matter expertise and support & assistance to change projects regarding changes/improvements to systems.

• 2-3 years’ direct experience in managing IT systems from a business point of view.
• 3-5 years related work experience.
• 2-3 years’ experience in analyzing and defining business requirement specifications.
• Operational experience in a corporate channel environment.
• Experience in a healthcare services environment.
• ITIL Foundation Certified is a prerequisite.
• IT related qualification will be advantageous.
• Knowledge of in-house systems will be advantageous.
• The ability to communicate verbally and in writing.
• Knowledge of operating systems (Microsoft Windows).
• Previous experience in the healthcare industry will be advantageous.
• Sound knowledge of Information Security controls, concepts, and best practices is required along with a solid understanding of technology and associated security risks.

Location: Zambia
Reporting to: Direct Report: General Manager Zambia, Alternatively Managing Director - Zambia
Position: Product Applications Specialist

Basic Salary : USD 3,000 per month (paid in Zambian Kwacha, subject to PAYE and government levies).

Annual Bonus: At the discretion of the Chairman, based on company performance.

Accommodation : USD 1,000 monthly housing allowance (inflation reviewed). Utilities at candidates cost.

Motor Vehicle : Company vehicle (Toyota Vanguard or similar) with full running costs for business use.

Medical Cover : 100% company-paid medical aid (Platinum Plus Plan with SES or similar).

Leave : 24 working days per year, as per Zambian Labour Act.

Travel : Flights/accommodation for business travel + 2 annual return economy flights from Lusaka to Cape Town.

Other Benefits : Cellphone/data allowance, laptop, home internet contribution.

Main Purpose of the Job:

Responsible for product development and technical support in the meat and dairy sectors across Zambia and Neighbouring Countries, including hands-on NPD, on-site implementation, and building strong customer relationships to drive growth and innovation.

Requirements

BSc in Nutrition & Food Science, Food Science, Food Technology, or Biological Sciences (focus on foodstuffs).
MSc in a related field advantageous.
35 years hands-on experience in meat and/or dairy processing.
Proven background in New Product Development (NPD): recipe formulation, sensory analysis, recipe revamps, and product matching (taste, texture, colour, aroma).
HACCP knowledge with practical application.
Experience in customer-facing technical support and project management.
Prior exposure to African working environments advantageous.
Valid drivers licence and passport (minimum 45 years validity).
Willing to travel within Zambia and across Africa (Neighbouring Countries when required)

Key Responsibilities:

Lead product development and applications in the meat and dairy sector.
Conduct on-site technical support, trials, and implementations at customer facilities.
Apply HACCP and food safety standards in all development and production processes.
Build, manage, and retain strong customer relationships to support long-term growth.
Coordinate and deliver development projects within agreed timelines.
Support the Exports team in driving innovation and market expansion across Zambia and Neighbouring Countries when required.
Build and Maintain strong Supplier relationships while identifying New Ingredient Applications and sourcing Ingredient Suppliers to drive product innovation & secure additional market growth.

Location: Zambia
Reporting to: Direct Report: General Manager Zambia, Alternatively Managing Director - Zambia
Position: Product Applications Specialist

Basic Salary : USD 3,000 per month (paid in Zambian Kwacha, subject to PAYE and government levies).

Annual Bonus: At the discretion of the Chairman, based on company performance.

Accommodation : USD 1,000 monthly housing allowance (inflation reviewed). Utilities at candidates cost.

Motor Vehicle : Company vehicle (Toyota Vanguard or similar) with full running costs for business use.

Medical Cover : 100% company-paid medical aid (Platinum Plus Plan with SES or similar).

Leave : 24 working days per year, as per Zambian Labour Act.

Travel : Flights/accommodation for business travel + 2 annual return economy flights from Lusaka to Cape Town.

Other Benefits : Cellphone/data allowance, laptop, home internet contribution.

Main Purpose of the Job:

Responsible for product development and technical support in the meat and dairy sectors across Zambia and Neighbouring Countries, including hands-on NPD, on-site implementation, and building strong customer relationships to drive growth and innovation.

Requirements

BSc in Nutrition & Food Science, Food Science, Food Technology, or Biological Sciences (focus on foodstuffs).
MSc in a related field advantageous.
35 years hands-on experience in meat and/or dairy processing.
Proven background in New Product Development (NPD): recipe formulation, sensory analysis, recipe revamps, and product matching (taste, texture, colour, aroma).
HACCP knowledge with practical application.
Experience in customer-facing technical support and project management.
Prior exposure to African working environments advantageous.
Valid drivers licence and passport (minimum 45 years validity).
Willing to travel within Zambia and across Africa (Neighbouring Countries when required)

Key Responsibilities:

Lead product development and applications in the meat and dairy sector.
Conduct on-site technical support, trials, and implementations at customer facilities.
Apply HACCP and food safety standards in all development and production processes.
Build, manage, and retain strong customer relationships to support long-term growth.
Coordinate and deliver development projects within agreed timelines.
Support the Exports team in driving innovation and market expansion across Zambia and Neighbouring Countries when required.
Build and Maintain strong Supplier relationships while identifying New Ingredient Applications and sourcing Ingredient Suppliers to drive product innovation & secure additional market growth.