134 Application Service Portfolio Manager jobs in Gauteng
Application Service Portfolio Manager
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- 5 to 8 years of experience within IT at either management/leadership level
- Diploma or Bachelor’s degree in IT related studies or equivalent
- A Clinical qualification will be advantageous
- 8+ years’ experience managing Business Application Services (i.e., ERP, Process Architecture, Business Analysis, Integration, Automation) in a large complex/matrix global organisation
- Exposure to managing and implementing Human Resource applications will be an advantage
- 4-6 years’ experience with business process modelling tools
- 3-5 years involvement in Contract negotiations with Vendors and service providers
- Knowledge of Service Delivery and Service Support disciplines as defined under ITIL
- Specialist knowledge in developing and maintaining ITIL policies and procedures
- Demonstrable experience in managing Service Delivery in an outsourced environment
- ITIL certified
- Significant experience of multiple vendor management and contracts
- Experience in defining and monitoring SLA’s
- Understanding of an IT Strategy and implications for infrastructure
- Able to work to tight deadlines and produce solid work that is both correct and to a high standard
- Understanding of technical architectural issues
- Ability to demonstrate a sound level of understanding across a broad range of technical subjects and be able to apply this knowledge to customer’s specific requirements
- Strong process background and a proven track record in implementation and enforcing processes
Application Service Portfolio Manager - Renal and Oncology
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A vacancy exists for an Application Service Portfolio Manager for the Renal and Oncology Supplementary Services based at Head Office in Oxford Parks, reporting to the IM Head of Technology Services. The successful candidate will be responsible for ensuring that the Radiology & Nuclear services are being effectively delivered at the operational level to meet the required business outcomes. Play a role in planning and implementing enterprise IT Systems to improve cost effectiveness, achieve stability and service quality. The successful candidate will need to be a strategic thinker with business acumen who can quickly understand complex business operating models. This role will be required to develop working relationships with key stakeholders and lead cross-functional teams in developing the strategy for the Renal and Oncology Application services capability.
Duties & ResponsibilitiesCritical Outputs:
Delivery of IM Services in the following functional areas:
Responsible for the following key deliverables:
- Reviews incident data to analyze assigned problems.
- Coordinates actions of others as necessary to assist with analysis and resolution actions for problems and Known Errors.
- Assists with the handling of major incidents and identifying the root causes.
- Identifies trends and potential problem sources (by reviewing Incident and Problem analyses).
- Coordinates meetings to resolve problems.
- Follows up issues and progress with problem owners where necessary.
- Enable and champion an IT service culture.
- Oversee development of ITSM-based management processes and controls to ensure quality is maintained to meet business objectives.
- Create and maintain the catalog description of existing services offered by Life IM.
- Manage project and tasks assigned to IM Operations from planning to delivery.
- Ensure requirements for Projects/Tasks are documented and signed off.
- Ensure required documentation and approvals are in place before deployments/changes.
- Audit production infrastructure quarterly and take corrective actions to ensure stability.
- Ensure appropriate OLAs/SLAs in place to support any new services.
- Analyze and review actual service performance against SLAs and OLAs.
- Review third party underpinning agreements where necessary.
- Review SLA targets and metrics where necessary.
- Review OLA targets and metrics where necessary.
- Provide leadership, vision, and direction to the Enterprise Applications capability within a global context.
- Accountable for the provision of policy, process, and internal standards together with supporting documentation, templates and checklists relating to the planning, design, development, configuration, and implementation of business application services (i.e., ERP, HRIS, CRM, Legal, Process Architecture, Integration etc.).
- Function as a strategic and tactical partner who listens to understand the requirements of cross functional teams and lead the development, design, implementation, and operations relating to enterprise application services.
- Develop and control the annual operating and capital expenditure budget to ensure it is consistent with the strategic objectives and aligned to the plan.
- Implement and manage Application Services in accordance with governance, compliance, and quality policies and standards.
- This role is accountable for driving technology scoping, evaluation, selection, and implementations.
- Understand business and systems processes to enable fit for purpose technology solutions.
- Hires and evaluates the performance of direct reports and provides ongoing coaching and staff development.
- Create a culture of continuous learning where the current and future technology trends are well understood to guide the technology requirements of the business.
- Develops relevant metrics, measures, and publishes the performance of the services provided and enables continuous improvement activities.
- Manage and deliver small continuous changes within agreed scope, budget, and quality.
- This role will also be accountable for designing reusable solutions that are optimized to deliver a predictable total cost of ownership (TCO).
- In collaboration with IT Manco, business leaders, senior management, and relevant stakeholders, plan and establish SLAs that support business goals for the IT services portfolio throughout the enterprise that the Custodian is responsible for.
- The Service Portfolio Manager is responsible for the strategic and tactical direction relating to the plan, build and operations relating to business applications and integration services. The position combines leadership and managerial responsibilities that requires in-depth hands-on technical expertise. This role will lead Enterprise Architecture relating to Application services by ensuring fit for purpose enterprise principles, standards and patterns are defined to inform solution architectures for varying business requirements.
- Work closely with Heads of Tribes and Project teams to ensure that all projects in the organization are successfully delivered by planning, delegating, monitoring, and maintaining control of all aspects of projects, and ensuring motivation for the people involved.
- Determine scope and objectives for all SLAs; deliver techniques, practices, and procedures for SLA formation and administration in a manner that best protects company interests and improves service delivery.
- Work closely with Heads of Tribes to assist business units in developing and implementing policies and procedures where SLAs are concerned.
- Govern all changes, enhancements and process deviations on systems associated with service portfolio.
- Apply Problem Management and Continual Improvement principles to affect a downward trend of Incidents related to service portfolio.
- Collaborate with the Enterprise Architecture team to develop application landscapes to remain abreast with latest technologies.
- Develop, establish, implement, and enforce supplier and outsourcer guidelines, obligations, and SLAs to the organization.
- Negotiate SLAs and other related issues with consultants, contractors, freelancers, and other third-party agents.
- Where necessary, provide appropriate SLA contract and subcontract information to accounting and purchasing departments.
- Create and document service level agreement drafts.
- Create and/or put in place metrics for reporting the management and effectiveness of SLAs compared to desired performance.
- Monitor SLA performance for compliance with organizational needs and requirements, including escalation management and follow-up checks for corrective action.
- Benchmark all corporate SLAs for IT services with internal and external service providers.
- Provide recommendations based on analysis of trending information.
- Oversee continuous service level improvement initiatives associated with core processes and mission-critical systems.
- Meet regularly with IT and business unit managers to clarify new SLAs and to finalize new requirements of or additions to existing SLAs.
- Establish and maintain regular written and in-person communications with the IT Manco and end users regarding pertinent SLA activities and developments.
- Effectively communicate SLA strategies to team members and stakeholders in a timely and clear fashion.
Requirements:
- 5 to 8 years of experience within IT at either management/leadership level.
- Diploma or Bachelor’s degree in IT related studies or equivalent.
- A Clinical qualification will be advantageous.
- 8+ years’ experience managing Business Application Services (i.e., ERP, Process Architecture, Business Analysis, Integration, Automation) in a large complex/matrix global organisation.
- Exposure to managing and implementing Human Resource applications will be an advantage.
- 4-6 years’ experience with business process modelling tools.
- 3-5 years involvement in Contract negotiations with Vendors and service providers.
- Knowledge of Service Delivery and Service Support disciplines as defined under ITIL.
- Specialist knowledge in developing and maintaining ITIL policies and procedures.
- Demonstrable experience in managing Service Delivery in an outsourced environment.
- ITIL certified.
- Significant experience of multiple vendor management and contracts.
- Experience in defining and monitoring SLAs.
- Understanding of an IT Strategy and implications for infrastructure.
- Able to work to tight deadlines and produce solid work that is both correct and to a high standard.
- Understanding of technical architectural issues.
- Ability to demonstrate a sound level of understanding across a broad range of technical subjects and be able to apply this knowledge to customer’s specific requirements.
- Strong process background and a proven track record in implementation and enforcing processes.
- Problem-solving, analysis and judgement.
- Resilience.
- Building relationships.
- Organizational awareness.
- Leading by example.
- Motivating and developing people.
- Creative and innovative thinking.
- Design thinking.
- Medical, Health & Social Care.
Application service portfolio manager - renal and oncology
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Project Management Officer: Sales
Posted today
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A proudly South African insurance company that offers affordable products and services for life, funeral, savings, and retirement is seeking a Project Manager to support, manage, oversee, and enable the Sales projects, programs, and structured work efforts through various methods and practices around provisioning the Sales division. The goal is to improve overall PM maturity and track and report the conformance to plans and expectations.
Duties & Responsibilities- Manage project programs within timeframes and define major deliverables to meet desired goals and outcomes, ensuring all projects are managed appropriately within the sphere of control.
- Manage the Sales Calendar, program, and change requests to ensure delivery.
- Prioritize projects for the achievement of sales goals.
- Provide leadership in the recommended resolution and/or escalation of issues that may impact project scope, schedule, or budget.
- Ensure on-time delivery with quality of the entire portfolio of Sales projects across different functional areas.
- Identify and manage the delivery risk control process, pursue issue and risk resolution, and communicate status and escalations to stakeholders and operational management.
- Identify and understand issues and concerns; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and recommend a course of action.
- Translate the Sales Strategic medium to short-term goals and objectives to align with project objectives.
- Lead the identification and implementation of project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports all projects and stakeholders to improve the probability of successful project delivery.
- Facilitate the agreed-upon process that develops plans and prioritization.
- Liaise with participants/users periodically to gauge the progress of the project.
- Provide ongoing coaching and mentoring to participants or users where necessary.
- Build and maintain relationships between Regional Managers, Divisional Heads, and key stakeholders, acting as a trusted advisor.
- Regularly review and evaluate opportunities to improve project management best practices to achieve the best results.
- Track and report on project portfolio performance, providing a comprehensive and prioritized view of all projects.
- Monitor project operational and capital expenses to ensure achievement of cost efficiency and act to correct any adverse variances.
- Develop and manage the project/program budget by executing a high degree of financial discipline across the portfolio of projects.
- Develop and track the benefit realization report.
- Lead regular interactions with the executive sponsor to inform, alert, negotiate, and maintain a continuing good relationship and shared vision for the program outcome.
- Share lessons learned and best practices across projects, building relationships with stakeholders and brokering relationships at all levels.
- Request ongoing feedback from participants or users regarding project delivery; promote effective teamwork between business units.
- Manage the Sales online activities.
- Manage the rendering of financial services conducted in accordance with FAIS.
- Manage compliance with impacting legislation.
- Manage the online sales complaints resolution process.
- Oversee the management of the quality assurance process.
- Report to the Sales Executives and various committees providing status and forward-looking recommendations where necessary.
Formal Education
- Degree (FSCA recognized)
- Relevant project management qualification
- Regulatory Examination Level 5: Representatives
- Regulatory Examination Level 1: Key Individuals
- 120 credits on NQF level 5 CPD
- 3 – 5 years’ management experience in the financial industry
- 2 years project management experience
Should you not receive a response within 14 days, please consider your application as unsuccessful.
#J-18808-LjbffrHead Project Management (Construction)
Posted 8 days ago
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Pele Green Energy is seeking a talented, highly motivated, and self-driven Head of Project Management (Construction) to join our team. This role reports directly to the Head of Energy Operations.
The successful candidate will lead the Project Implementation function, overseeing all project management activities and guiding the team responsible for preparing and supervising the construction of our power plants. This will be executed in collaboration with selected EPC contractors and strategic partners, managing the full project lifecycle from Financial Close (FC) through to Commercial Operation Date (COD), final takeover, and internal handover to the Operations Team.
Requirements
Some of your key tasks will include but not be limited to:
- Manage the day-to-day activities across a portfolio of complex infrastructure projects, from preparation for construction through to execution, and ensure a smooth handover to the Operations team
- Lead the project management team responsible for the construction of power plants
- Oversee the broader, cross-disciplinary team during the construction phase, ensuring all risks are identified and mitigated, and that key decisions are made or escalated to management as needed throughout the implementation phase
- Report on project success criteria, including results, key metrics, testing, and deployment management activities
- Apply creative and analytical thinking in a problem-solving environment, demonstrating teamwork, innovation, and a commitment to excellence
- Collaborate with Engineering teams for optimal project scope
- Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization, and project management tools
- Ensure proper record and management project documentation
- Prepare estimates and detailed project plan for all phases of the project
- Procure adequate resources to achieve project objectives in planned timeframes, including the appointment of external resources included Owner's Engineers, Independent Engineers, Lenders Technical Advisors, etc
- Provide status reporting regarding project milestones, deliverables, dependencies, risks, and issues, communicating across leadership
- Manage project scope and changes
- Strong understanding and application of business drivers, financial reporting standards
- Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
- Act as an internal quality control check for the project
- On-site regular quality inspection of the works, verification of contractual compliance, Tracking of site activities, Validation of the works progress for payment
- Manage ongoing quality control and participate in quality issue resolution
- Ensure that safety is key focus and paramount importance in all projects and shall be delivered in full compliance with local legislation and company policy and adherence / compliance to applicable standards, rules, and regulations (local and international)
- Assist in dispute, negotiation, arbitration or litigation, as needed
- Support formal/informal schedules to manage the engagement contract
- Set and continually manage project expectations while delegating and managing deliverables with team members and stakeholders including ESG work
- Facilitate operational exchanges with the grid operator
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, EXCO and key stakeholders
- Coach, mentor, motivate and supervise project management team (construction phase)
- Ensure that projects are proceeding according to scope, schedule, budget, and quality standards
- Manage project issues and risks to mitigate impact to baseline
- Extensive understanding of project management principles, methods, and techniques
- Provide leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project
- Performance reviews and staff development
- Establish practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization
- Report all Environment Health Safety findings via the internal reporting systems
- Critically analyze our objectives and those of the stakeholders to ensure universally successful outcomes and communicate effectively to all the stakeholders with accurate information
- Critically examine our project impact on operations and align with key stakeholders so that impact on operations is minimized to balance project delivery and operations
- Execute projects effectively and deliver revenue, profit, and cash targets to the business
- Regular reporting / updates to management advising project progress to plan, KPI's. Advice of areas requiring escalation, decision for resolution & non- conformance
- Effective management of risk, opportunities, contract and claims through risk mitigation measures
- Support the company in assessing alternative contracting structure for the construction
- A degree in project management, business management or a related field
- 8 - 10 years of relevant project management experience, with at least 5+ years in a senior leadership or strategic role including tracking and planning projects
- 5+ years of experience working with business stakeholders within a cross-functional matrix environment
- 3+ years of experience with full product lifecycle with understanding of development lifecycles and various technology methodologies that support that lifecycle
- Proven track record in managing large-scale infrastructure or energy projects, ideally from Financial Close (FC) to Commercial Operation Date (COD)
- Experience working with EPC contractors, multidisciplinary teams, and cross-functional stakeholders
- Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership
- Proven ability to demonstrate a drive for results and accountability of business needs
- Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective
- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
- Excellent interpersonal and communication skills
- Ability to multitask
- Excellent planning and time management skills
- Excellent leadership abilities
- Clean Drivers' License
- Detail-oriented and thorough
Leadership Capabilities:
- Participative Leadership
- Planning & Organizing
- Monitoring & Measuring Cognitive Capabilities:
- Analysis & Attention to detail
- Problem Solving
- Critical thinking
- Assertive
- Methodical
- Drive & Action Oriented
- Flexibility
- Excellence & Quality Orientation
Technician Civil - Project Management
Posted 22 days ago
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Job category: Engineering, Technical, Production and Manufacturing
Contract: Permanent
Remuneration: Market Related
EE position: No
About our companyPart of the worldwide ArcelorMittal group with an industrial presence in 27 countries, ArcelorMittal South Africa Limited is the largest steel producer on the African continent, with a production capacity of 5 million tonnes of liquid steel per annum. Both flat and long steel are produced in hundreds of grades and specifications. Steel is as relevant as ever to the future success of our world. As one of the only materials to be completely reusable and recyclable, it will play a critical role in building the circular economy of the future. Steel will continue to evolve, becoming smarter, and increasingly sustainable. At ArcelorMittal, our goal is to help build a better world with smarter steels.
At ArcelorMittal South Africa, our "We Care" value drives our unwavering commitment to safety and zero harm for our employees. We seek applicants who share this dedication and are ready to uphold our high safety standards.
It is essential to regularly check your emails for updates regarding your application status. We utilise "Wamly”, a one-way recorded interview platform, to streamline our hiring process. Should you receive an invitation to complete a recorded interview, please ensure it is submitted by the specified deadline. Timely completion of this step is crucial for your application to be considered for the opportunity. We appreciate your diligence in this process and look forward to your participation.
IntroductionArcelorMittal South Africa is looking to recruit a Civil Technician.
- Responsible for the entire civil engineering design cycle, which starts with consultation with clients, feasibility studies, conceptual design, site investigation, calculations, and prediction of design performance from first principles, relevant standards/specification, and computer-aided engineering (CAE). This applies to both concrete and steel structures.
- Preparation of documentation in the form of drawings and reports.
- Provision of technical support to clients.
- Perform structural inspections and prepare reports.
- Preparation of wayleaves.
- Sign off on site clearances.
- Arrange for outsourcing of projects.
- Update internal specifications.
- Effectively communicate with plant personnel and senior management.
- National Diploma (NQF 6/10) in Civil Engineering.
- Minimum 18 months relevant experience in design & draughting of concrete & steel structures.
- Proven knowledge in application of SANS 10100 & SANS 10162 as well as welding codes AWS D1.1, D1.6 & D14.1.
- A portfolio of design & draughting projects to be provided. Projects will be investigated for authenticity and level of involvement of the candidate.
- 3 years proven proficiency with the following tools:
- AutoCAD/MicroStation, Autodesk Revit, Advanced Steel & Robot Structural Analyses.
- Autodesk certification in any of these will be an added advantage.
- Good understanding, knowledge, and application of civil engineering principles.
- Knowledge of AMSA operations as well as design office practices (Advantageous).
- Computer literacy: MS Office (Excel, Word, PowerPoint).
- Knowledge of SAP PM & DMS (Advantageous).
- Strong attention to detail.
- Good analytical skills.
- Ability to work independently.
- Self-motivated and a critical thinker.
- Pro-active problem-solving and forward thinking.
Junior Specialist – Project Management
Posted 22 days ago
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As a Junior Specialist: Project Management , you’ll play a key role in delivering impactful Corporate Citizenship initiatives. Working closely with cross-functional teams and external partners, you’ll help drive programmes that empower young people through education, skills development, and access to earning opportunities.
This position combines coordination and creativity — you’ll need to be organised, adaptable, and ready to take initiative. We’re looking for someone who’s passionate about making a difference, thrives in fast-paced environments, and brings a problem-solving mindset to everything they do. If you’re eager to grow your career while contributing to meaningful social impact, we’d love to have you on our team.
INFORMATION REQUIRED
JOB DESCRIPTION INFORMATION
Job Title:
Junior Specialist: Project Management
Business Unit:
Duration:
6 months
Work Location:
Onsite
More about the Area & Team:
Corporate Citizenship/Project Management is mandated to deliver on the corporate social responsibility imperatives of the company. The function delivers on Socio-Economic Development, Consumer Education, the CSI Empowerment Trust, and Colleague Volunteerism Programmes.
More about the project:
- Problem to solve
- Attractive Tech exposure
To provide day-to-day management and coordination of Corporate Citizenship initiatives, focusing on preparing young people with the education, skills, and experience needed to access earning opportunities.
Job Description / Responsibilities:
Project Execution and Management
- Support the programmes team in all aspects of the project lifecycle.
- Initial screening of funding proposals for grant making.
- Support for contract management, onboarding project partners, and close-out.
- Monitoring and reporting – ensure project partner compliance with project milestones; this includes collating and reviewing partner reports to provide input into quarterly reports. Identify and resolve project issues.
- Ensure compliance with regulatory requirements in the delivery of programmes.
Stakeholder Management
- Manage relationships with stakeholders – this includes communicating with programme partners.
- Nurture collaborative relationships across business areas and across the group.
Communication
- Support in the collation of data for reporting and communicating Citizenship efforts.
Background and experience required:
- Industry experience.
- At least 4 years of experience in Citizenship, Development Sector, or similar environment in Financial Services, Corporate Affairs, NGO, or Public Sectors.
Must-have Skills (Mandatory Skills):
- Problem-solving skills.
- Strong organisational and time management skills.
- Ability to manage multiple projects.
- Strong interpersonal skills.
- Ability to work individually and as part of a team.
- Excellent writing and presentation skills.
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Technician civil - project management
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Junior specialist – project management
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Technician civil - project management
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