10 Application Development jobs in South Africa

Cobol Developer

Johannesburg, Gauteng FirstRand Namibia Limited

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time left to apply End Date: July 31, 2025 (28 days left to apply)

job requisition id R34167

Job Description

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Core Banking Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

To provide IT expertise, advice and leadership in the design, creation, testing and documentation of

new and enhanced applications and systems in accordance with agreed framework of programming standards. To assist in the development of IT operational implementation plans and associated IT processes, methods, and techniques.

Responsibilities

  • Increase operational efficiency and suggest solutions to enhance cost effectiveness.
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effectively.
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
  • Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
  • Code, compile, test and implement applications in compliance with the Systems
  • Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
  • Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
  • Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
  • Produce technical specifications and architecture that is in accordance to agreed standards.
  • Design, code, test, and debug to obtain a robust solution with supporting documentation.
  • Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
  • Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
  • Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
  • Manage own development to increase own competencies and develop technical and business skills.
  • Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
  • Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Qualifications and Experience

  • Must have COBOL and JCL experience
  • Knowledge of Java will be advantageous
  • Minimum: B. Com, B. Eng., BSC Eng., BSC Informatics or related degree.
  • 5 years + experience in programming and system design.
  • Familiar with one or more programming languages as appropriate for the specific
  • requirements of the department related to the field.
  • System Design experience advantageous.

#POST

#FNB

#LI-MM5

Application Closing Date

31/07/25

Job Description

Hello Future, Senior Cobol Developer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Core Banking Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

To provide IT expertise, advice and leadership in the design, creation, testing and documentation of

new and enhanced applications and systems in accordance with agreed framework of programming standards. To assist in the development of IT operational implementation plans and associated IT processes, methods, and techniques.

Responsibilities

  • Increase operational efficiency and suggest solutions to enhance cost effectiveness.
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effectively.
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
  • Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
  • Code, compile, test and implement applications in compliance with the Systems
  • Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
  • Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
  • Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
  • Produce technical specifications and architecture that is in accordance to agreed standards.
  • Design, code, test, and debug to obtain a robust solution with supporting documentation.
  • Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
  • Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
  • Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
  • Manage own development to increase own competencies and develop technical and business skills.
  • Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
  • Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Qualifications and Experience

  • Must have COBOL and JCL experience
  • Knowledge of Java will be advantageous
  • Minimum: B. Com, B. Eng., BSC Eng., BSC Informatics or related degree.
  • 5 years + experience in programming and system design.
  • Familiar with one or more programming languages as appropriate for the specific
  • requirements of the department related to the field.
  • System Design experience advantageous.

#POST

#FNB

#LI-MM5

Job Details

Application Closing Date

31/07/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Introduce Yourself

Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.

Should you have any queries, please log it via MyQ .

About Us

FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa.

The group follows a multi-branding approach. Its portfolio of financial services businesses includesFNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis.Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group.

The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses.

The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

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Job No Longer Available

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Manager: Application Development

Johannesburg, Gauteng Humankind Group

Posted 17 days ago

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Job Description

Job Title: Application Development Manager

Job Overview: We are seeking an experienced and proactive Application Development Manager to lead our dynamic team in the creation, deployment, and enhancement of cutting-edge applications and systems software.

Responsibilities:
  • Development and Deployment Management: Oversee the development and deployment of new applications and enhancements, ensuring alignment with organizational goals.
  • Business Requirements: Ensure development projects meet business requirements and objectives.
  • Team Leadership: Provide direction to the application development team, fostering collaboration and excellence in support of business applications.
  • Systems Analysis: Review existing applications for effectiveness, efficiency, and improvement strategies.
  • Research and Recommendation: Research and recommend software products/services for procurement and development efforts.
  • Feasibility Studies: Coordinate feasibility studies for software and system products, offering valuable insights based on findings.
  • Documentation and Standards: Develop and maintain project plans, application/systems documents, and standards.
  • Project Management: Interact with project teams to ensure successful project delivery within set timelines and budgets. Create and maintain project plans, budgets, and reports.
  • Operational Responsibility: Have tactical and operational responsibility for project teams, defining, monitoring, and updating development plans.
  • Team Building: Select individuals aligned with ICT goals, managing their contributions effectively within the organization.
  • Reporting and Delegation: Establish effective reporting lines, delegate responsibilities, and set clear goals and objectives.
  • Financial Accountability: Manage budgeting, resource allocation, development, and training within the designated area.
  • Compliance and Standards: Ensure adherence to industry quality standards for production systems and change management.
  • Decision-making and Execution: Responsible for decision-making and execution within the domain of responsibility.
  • Process Adherence: Establish structured processes in line with global best practices in Software Development, Project Management, Testing, and ICT Governance.
Requirements:
  • Bachelor’s Degree or Diploma in Computer Science or Information Technology.
  • Proficiency in Software Solutions, Application Architecture, and Design Thinking.
  • IT certifications such as ITIL are preferred.
  • Strong problem-solving and analytical skills.
  • Understanding of Business/System Analysis.
  • Proficiency in SDLC conceptual model.
  • Technical and Behavioral Competencies.
  • High-level understanding of budgeting and cost control.
  • Intermediate level of strategic planning and objectives.
  • Decision-making skills.
  • Proficiency in project management.
  • Ability to maintain standards and policies.
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Application Development Manager

Randburg, Gauteng Network IT

Posted 17 days ago

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Job Description

Application Development Manager

Reference: BIT002649-MNa-1
A client in the financial services sector is looking for an Application Development Manager who will join their fund/life investments team to oversee 15 people, including DevOps, BA, Jira Analyst teams, and a host of developers ranging from junior to senior.

Duties & Responsibilities

Qualifications:

  • BCom Informatics / BEng / BSc
  • ITIL or equivalent certification

Requirements:

  • 8 to 10 years' experience
  • C#, .NET, Angular, Azure experience
  • Experience in leading a large team
  • IT Strategy

KPA’s:

  • Manage audits, risks, and compliance requirements
  • Work on key projects with stakeholders to design and develop transactional websites
  • Responsible for the full SDLC function
  • Handle all new development as well as maintenance of applications
  • Technical owner function
  • Manage vendors
Apply now!
For more information, contact:
Mel Nandalall
Senior IT Recruitment Consultant
E-Mail: #J-18808-Ljbffr
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Application Development Manager

Gauteng, Gauteng Talent Match Consulting

Posted 17 days ago

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Job Description

Job Opportunity

A unique opportunity to join a JSE listed financial organisation that continually delivers excellent results and growth that exceed all competitors in the market. Become part of a team working on key projects in Wealth Management in partnership with business stakeholders to deliver great value with an opportunity to make a real impact.

Be an integral part of digitising our client journeys through changes to websites and software applications to meet both functional and technical requirements in producing quality solutions.

Duties & Responsibilities
  1. Key strategic manager responsible for planning, organising, monitoring and controlling all aspects of the SDLC.
  2. Manage new strategic development as well as maintenance of existing applications.
  3. Conduct weekly negotiations between business and project team to build consensus on the prioritization of requests.
  4. Act as the technical owner of a set of applications.
  5. Manage the relationship with business owners and ensure that business objectives are reflected in the technical processes which they manage.
  6. Ensure an appropriate supply of technical experts to fill available positions in the delivery portfolios.
  7. Manage a project or set of projects in a programme related to their technical application set.
  8. Ensure that the application remains adaptive to emerging client needs in its lifetime.
  9. Extend or design new operational processes.
  10. Manage relationships with 3rd party vendors in terms of commercial and service delivery.
  11. People management, including providing guidance and skill development and being accountable for performance metrics of all direct reports.
  12. Contribute towards IT and business strategy development.
  13. Drive continuous improvements to team practices and operational environments.
  14. Ensure that security forms an integral part of all technology capabilities.
  15. Manage all audits, risks & compliance requirements to ensure adherence to regulations.
Desired Experience & Qualification
  1. Agile or equivalent contemporary development methodology certification.
  2. ITIL or equivalent certification.
  3. Demonstrated experience in managing a scrum team.

Should you not have had a response within 14 days please consider your application as unsuccessful.

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Application Development Manager

Rise Recruitment

Posted 18 days ago

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Job Description

permanent

Responsibilities:

  • Define and document system architecture aligned with enterprise guidelines

  • Integrate applications and data for cohesive user experiences

  • Optimize systems for performance, availability, security, and cost

  • Collaborate with developers and vendors for solution implementation

  • Ensure regulatory compliance

  • Propose IT solutions to company challenges

Skills:

  • System design and integration

  • Cloud experience

  • Strong numeracy

  • Proven track record of project delivery


Mandatory Requirements:

  • BSc in Information Systems or relevant field

  • Minimum 8 years experience in IT

Advantageous Skills:

  • Broad software development experience (.Net/Java/Python)

  • Low-code development

  • Data warehousing

  • Microsoft Azure experience

Required Competencies:

  • Problem-solving and dealing with complexity

  • Planning, organizing, and coordinating

  • Interpersonal and communication skills (verbal/written)

  • Solutions-driven

  • Strong analytical and numeracy skills

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Application Development Manager – JHB

Springs, Gauteng Hire Resolve

Posted 1 day ago

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Job Description

Hire Resolve is seeking a highly skilled and experienced Application Development Manager to join our team in Johannesburg. In this role, you will lead a team of developers and oversee the application development process.

As an Application Development Manager, you will be responsible for ensuring the successful delivery of high-quality software applications, managing project timelines and budgets, and implementing best practices in the development process. You will collaborate with stakeholders to gather requirements, provide technical guidance, and ensure that the applications meet the business needs.

Responsibilities :
  1. Lead and manage a team of developers, providing guidance, coaching, and support.
  2. Oversee the application development process, ensuring adherence to project timelines and quality standards.
  3. Collaborate with stakeholders to gather requirements and define project scope.
  4. Provide technical guidance and ensure that the applications meet the business needs.
  5. Manage project budgets, resources, and deliverables.
  6. Implement best practices in the development process, ensuring efficient and high-quality software delivery.
  7. Stay up-to-date with industry trends and technologies, and bring in new ideas and innovations to improve the development process.
  8. Identify and address any issues or risks that may impact project delivery.
Requirements :
  • Bachelor’s degree in Computer Science or a related field.
  • Minimum of 8 years of experience in application development, with at least 3 years in a leadership role.
  • Strong technical skills and knowledge of application development technologies and frameworks.
  • Experience managing teams and delivering software projects.
  • Excellent communication and leadership skills.
  • Ability to manage multiple projects and priorities.
  • Strong problem-solving and decision-making abilities.
  • Experience with Agile methodologies and software development tools.
  • Knowledge of industry standards and best practices in application development.
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Application Development Manager Midrand

Midrand, Gauteng Network IT

Posted 17 days ago

Job Viewed

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Job Description

Application Development Manager

Reference: BIT002683-Cha-1

We are seeking an experienced and proactive Application Development Manager to lead our dynamic team in the creation, deployment, and enhancement of cutting-edge applications and systems software.

Duties & Responsibilities

Responsibilities:

  • Development and Deployment Management: Oversee the development and deployment of new applications and enhancements, ensuring alignment with organizational goals.
  • Business Requirements: Ensure development projects meet business requirements and objectives.
  • Team Leadership: Provide direction to the application development team, fostering collaboration and excellence in support of business applications.
  • Systems Analysis: Review existing applications for effectiveness, efficiency, and improvement strategies.
  • Research and Recommendation: Research and recommend software products/services for procurement and development efforts.
  • Feasibility Studies: Coordinate feasibility studies for software and system products, offering valuable insights based on findings.
  • Documentation and Standards: Develop and maintain project plans, application/systems documents, and standards.
  • Project Management: Interact with project teams to ensure successful project delivery within set timelines and budgets. Create and maintain project plans, budgets, and reports.
  • Operational Responsibility: Have tactical and operational responsibility for project teams, defining, monitoring, and updating development plans.
  • Team Building: Select individuals aligned with ICT goals, managing their contributions effectively within the organization.
  • Reporting and Delegation: Establish effective reporting lines, delegate responsibilities, and set clear goals and objectives.
  • Financial Accountability: Manage budgeting, resource allocation, development, and training within the designated area.
  • Compliance and Standards: Ensure adherence to industry quality standards for production systems and change management.
  • Decision-making and Execution: Responsible for decision-making and execution within the domain of responsibility.
  • Process Adherence: Establish structured processes in line with global best practices in Software Development, Project Management, Testing, and ICT Governance.
Requirements

Requirements:

  • Bachelor’s Degree or Diploma in Computer Science or Information Technology.
  • Proficiency in Software Solutions, Application Architecture, and Design Thinking.
  • IT certifications such as ITIL are preferred.
  • Strong problem-solving and analytical skills.
  • Understanding of Business/System Analysis.
  • Proficiency in SDLC conceptual model.
  • Technical and Behavioral Competencies.
  • High-level understanding of budgeting and cost control.
  • Intermediate level of strategic planning and objectives.
  • Decision-making skills.
  • Proficiency in project management.
  • Ability to maintain standards and policies.

If you possess the skills and experience required for this role, we invite you to apply and become an integral part of an innovative team.

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Application Development Manager Johannesburg North

Randburg, Gauteng Network IT

Posted 17 days ago

Job Viewed

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Job Description

Application Development Manager

Reference: BIT002649-MNa-1
A client in the financial services sector is looking for an Application Development Manager who will join their fund/life investments team to oversee 15 people, which includes DevOps, BA, and Jira Analyst teams, as well as a host of developers ranging from junior to senior.

Duties & Responsibilities

Qualifications:

  • BCom Informatics / BEng / BSc
  • ITIL or equivalent certification
Requirements:
  • 8 to 10 years' experience
  • C#, .NET, Angular, Azure experience
  • Experience in leading a large team
  • IT Strategy
KPA’s:
  • Manage audits, risks, and compliance requirements
  • Work on key projects with key stakeholders where you will design and develop transactional websites
  • Responsible for the full SDLC function
  • Handle all new development as well as maintenance of applications
  • Technical owner function
  • Manage vendors

Apply now!

#J-18808-Ljbffr
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Customer Success Manager - Automation (Integration and Application Development)

Sandton, Gauteng IBM

Posted 2 days ago

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Job Description

**Introduction**
As a Customer Success Manager in IBM you'll apply your strong foundation of technology expertise to hire and cultivate high performing teams made up of diverse, exceptional CSM talent.A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals.Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their existing IBM products, whilst expanding their adoption of next-gen solutions from across IBM's wider portfolio.Excellent onboarding training will set you up for positive impact and success, whilst ongoing development will continue to advance your career. Our sales environment is fast-paced and supportive. Always connected to a wider team, you'll be surrounded by other leaders and colleagues. People who are always willing to help and be helped as you scale your territory, with and through your team, as they compel clients to continually invest in IBM's people, products, and services.
**Your role and responsibilities**
Customer Success careers in IBM might be different to what you're used to. In addition to the people skills and business acumen often associated with this position, IBM CSMs are also Architects. People with a deep understanding of technical complexities. They can quickly understand clients' hard-to-understand technology issue and communicate them back in an easy-to-understand way. As such, they require growth-minded, radically candid leaders, who can lead and support them technically, commercially, and behaviourally.As an experienced leader of technical, customer-facing talent, you'll help your teams showcase IBM's solutions. Providing direction for use-case identification, solution architecture design, and MVP builds you'll help your teams guide clients through their existing tech stack compatibilities, and changes needed to realise the full value of expanding and /or renewing their adoption of IBM's solutions.Your primary responsibilities will include:
* Team Leadership and Development: Hire, nurture, and develop a team of exceptional client-facing technical talent.
* Solution Validation: Collaborate with CSMs and clients to validate solutions with MVPs that deliver value, leading to production readiness.
* Establishing Trusted Client Relationships: Create and maintain enduring, trusted relationships at technical levels within clients, including CIOs, CTOs, Developers, Data Scientists and Architects, establishing IBM as an essential partner.
**Required technical and professional expertise**
* Proven Leadership and Credibility: Seasoned technical leadership with a proven track record, along with experience in coaching CSM teams to drive the adoption of complex, enterprise-grade technology solutions.
* Expertise in Deal and Situational Coaching: Demonstrable mastery of deal and situational coaching, while fostering a high-performing, growth-minded, and candid culture.
* Practical Skills in Technology Domains: Possess deep, practical, and applied skills in one of the following areas: Cloud, AI, Automation, Integration, and Security (with understanding across a broad selection, including their interconnectivities).
**Preferred technical and professional experience**
* Diverse Technology Solution Expertise: Experience working with a wide range of technology solutions, including Cloud, AI, Automation and more (training in IBM's products will be provided).
* Sales Experience in Software and Cloud: Proven experience in software and Cloud sales, including software, SaaS, IaaS, PaaS, and more.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Technical Manager II: Development Manager ITS Central Application Development

Cape Town, Western Cape Woolworths

Posted 11 days ago

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Job Description

Technical Manager II: Development Manager ITS Central Application Development Technical Manager II: Development Manager ITS Central Application Development

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Direct message the job poster from Woolworths

We are seeking an accomplished Software Development Manager to lead and inspire a multidisciplinary team of software engineers, architects, and platform specialists, blending technical mastery with people-centric leadership. This strategic role will shape software development and platform evolution by driving innovative, scalable digital solutions across cloud, mobile, web, and API channels, and by closely collaborating with enterprise and solution architects to ensure alignment with business priorities and industry best practices. The manager will champion modern engineering and delivery methods, cultivate a high-performance, inclusive culture while support career growth, setting goals, and coaching teams operating within agile environments. Acting as a trusted expert for software engineering concepts, this individual will ensure that all solutions adhere to technical standards and foster continuous improvement through effective leadership, technical guidance, and hands-on support.

Job Description

  • Guides, reviews and approves technical solution designs, striving towards a reusable API environment where appropriate.
  • Provides technical leadership across agile teams ensuring they are aligned and deliver to the development strategy, patterns and standards that respect compliance, security, operational best practice and best possible user experience.
  • Provides agile bespoke development capability in response to business requirements and technology exploitation.
  • Drives developer training plans and on-boarding to ensure relevant and up to date digital development skills are available.
  • Drives bespoke development architecture and coding standards in line with Woolworth’s digital transformation strategy.
  • Measures developer quality and efficiency.
  • Assists the leadership team in building a digitally capable, business relevant API developer pipeline within the team.
  • Collaborates with the leadership team to set development technologies, architectures, coding standards and processes that enable a speed with quality agile delivery culture.
  • Staying current with emerging new technology.
  • Leads by example and is able to get into the technical details of the development landscape when needed.
  • Qualifications – NQF8 level in Engineering, Computer Science or equivalent with experience in software development.
  • 5 -10 years software development experience (C#, Python, .NET, Java)
  • 2+ years as a Solution Architect.
  • Cloud Computing - SaaS (AWS and Azure)
  • 3 to 5 years working in a lead or management role.
  • Platform creation through APIs.

Additional Criteria

  • Tech savvy - Anticipates and adopts innovations in business-building digital and technology applications.
  • Action oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Communicates effectively - Ability to communicate with both technical and non-technical audiences, enabling you to influence change within an enterprise environment.
  • Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.
  • Supports the development of business acumen of team through knowledge sharing and upskilling.
  • Factors in retail models and levers in building an effective IT landscape.
  • Leverages research on technology-related concepts, trends, and best practices to provide guidance on IT roadmap.
  • Can easily simplify large amounts of information into a format that others can understand.
  • Consistently maintains a keen awareness of the interrelationships among various components of large-scale activities.
  • Accurately interprets the moods, feelings and reactions of others and adjusts their own behaviour to build effective relationships within the organisation and with its business partners.
  • Establish connections that help facilitate the accomplishment of broader organisational objectives.
  • Consistently addresses groups of people confidently.
  • Continually and proactively searches for effective means of adaptation and improvement through change.
  • Supports the development of business acumen of team through knowledge sharing and upskilling.
  • Factors in retail models and levers in building an effective IT landscape.
  • Leverages research on technology-related concepts, trends and best practices to provide guidance on IT roadmap.
  • Can easily simplify large amounts of information into a format that others can understand.
  • Consistently maintains a keen awareness of the interrelationships among various components of large-scale activities.
  • Accurately interprets the moods, feelings and reactions of others and adjusts own behaviour to build effective relationships within the organisation and with its business partners.
  • Establish connections that help facilitate the accomplishment of broader organisational objectives.
  • Consistently addresses groups of people confidently.
  • Continually and proactively searches for effective means of adaptation and improvement through change.

As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.

If you are interested in the above position please send your CV to , clearly stating the job you are applying for as well as the reference number of the job

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology, Strategy/Planning, and Design
  • Industries Retail

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Sales Customer Success Manager - Automation (Integration and Application Development) Sandton, ZA

Sandton, Gauteng International Business Machines Corporation

Posted today

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Job Description

As a Customer Success Manager in IBM you'll apply your strong foundation of technology expertise to hire and cultivate high performing teams made up of diverse, exceptional CSM talent.A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals.Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their existing IBM products, whilst expanding their adoption of next-gen solutions from across IBM's wider portfolio.Excellent onboarding training will set you up for positive impact and success, whilst ongoing development will continue to advance your career. Our sales environment is fast-paced and supportive. Always connected to a wider team, you'll be surrounded by other leaders and colleagues. People who are always willing to help and be helped as you scale your territory, with and through your team, as they compel clients to continually invest in IBM's people, products, and services.

Your role and responsibilities

Customer Success careers in IBM might be different to what you're used to. In addition to the people skills and business acumen often associated with this position, IBM CSMs are also Architects. People with a deep understanding of technical complexities. They can quickly understand clients' hard-to-understand technology issue and communicate them back in an easy-to-understand way. As such, they require growth-minded, radically candid leaders, who can lead and support them technically, commercially, and behaviourally.As an experienced leader of technical, customer-facing talent, you'll help your teams showcase IBM's solutions. Providing direction for use-case identification, solution architecture design, and MVP builds you'll help your teams guide clients through their existing tech stack compatibilities, and changes needed to realise the full value of expanding and /or renewing their adoption of IBM's solutions.Your primary responsibilities will include:

  • Team Leadership and Development: Hire, nurture, and develop a team of exceptional client-facing technical talent.
  • Solution Validation: Collaborate with CSMs and clients to validate solutions with MVPs that deliver value, leading to production readiness.
  • Establishing Trusted Client Relationships: Create and maintain enduring, trusted relationships at technical levels within clients, including CIOs, CTOs, Developers, Data Scientists and Architects, establishing IBM as an essential partner.
Required education

Bachelor's Degree

Required technical and professional expertise

  • Proven Leadership and Credibility: Seasoned technical leadership with a proven track record, along with experience in coaching CSM teams to drive the adoption of complex, enterprise-grade technology solutions.
  • Expertise in Deal and Situational Coaching: Demonstrable mastery of deal and situational coaching, while fostering a high-performing, growth-minded, and candid culture.
  • Practical Skills in Technology Domains: Possess deep, practical, and applied skills in one of the following areas: Cloud, AI, Automation, Integration, and Security (with understanding across a broad selection, including their interconnectivities).
Preferred technical and professional experience
  • Diverse Technology Solution Expertise: Experience working with a wide range of technology solutions, including Cloud, AI, Automation and more (training in IBM's products will be provided).
  • Sales Experience in Software and Cloud: Proven experience in software and Cloud sales, including software, SaaS, IaaS, PaaS, and more.
ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with different abilities to apply.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Customer Success Manager

Job ID

51304

City / Township / Village

State / Province

Gauteng

Country

South Africa

Work arrangement

Hybrid

Area of work

Employment type

Regular

Position type

Entry Level

Up to 40% or 2 days a week (home on weekends- based on project requirements)

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

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