26 Ancillary Services jobs in South Africa

Patient Care Specialist

R60000 - R120000 Y Janie

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Job Description

About Janie:

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.

We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position:

This is your opportunity to transition into the healthcare freelancing world Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, RAISES, PTO, incentives, health allowances, and more. Don't miss out on this chance to make a difference in healthcare

Primary Responsibilities:

  • Answer phone calls and address patient inquiries
  • Schedule and confirm appointments
  • Pre-screen calls (triage) and direct patients accordingly
  • Work with insurance and medical records
  • Assist with various administrative tasks as needed

Requirements:

  • Fluent in English
  • Great personality
  • Customer service mindset
  • Experience in Healthcare (US)
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Senior Specialist: Clinical Risk Management Support

R900000 - R1200000 Y AfroCentric Group

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What will you do?

To form a component of the GEMS: clinical risk management/ fund management support structure. Conduct research and draft documentation and spearhead internal projects related to the work of the clinical risk or fund management teams. Support the Advanced Specialist: Strategic Sourcing with the development of the strategic sourcing strategy through the identification of cost drivers

drivers including gathering of relevant data from various sources.

  • Provide effective and valuable input and guidance to the scheme to support the management of clinical risk
  • Oversee the specific SPN relationship together with the fund manager and or senior/advanced clinical risk specialist
  • The requirement is to ensure that all SPN operations concerns and requirements are communicated to the Fund managers for awareness and assist with actioning where required with internal role-players
  • Perform the majority of medicines-related action items and tactical responses arising from the Scheme meetings
  • Preparation of slides for various meetings to address medicines related agenda items and strategic inputs
  • Presentation of slides at meetings and fielding of questions
  • Handling of Scheme queries and tactical responses as they relate to all medicines matters, including but not limited to: Vaccination, MEL and MPL impact analyses, stock-outs and their impact, trend anomalies and expert panels
  • Co-ordination and secretariat for Expert Panels
  • Development of Medicine proposals
  • Development of Medical Device proposals
  • Ad-hoc analyses to support proposals
  • Ad-hoc medicine requests
  • Ad-hoc appliances request
  • Participate in various strategic projects

Qualification and Experience:

  • Qualified Pharmacist or Clinical Qualification
  • 6 - 8 years' experience in managed care, claims, clinical coding and data analysis
  • Knowledge of legislation, industry, PMB, NHI

Knowledge and Skills:

  • Knowledge and application of relevant legislation
  • Knowledge and application of processes and procedures
  • Product and scheme rule knowledge

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Should you not hear from us within a month of applying, consider your application unsuccessful.

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Emergency Medical Services

R150000 - R250000 Y ISTA Solutions

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Job Description

I
STA Personnel Solutions
South Africa -
we are a global BPO company, partnering with a USA-based client offering private medical transportation, who is seeking a
Emergency Medical Services (EMS) Dispatcher.
We are seeking a candidate who is resilient and able to remain composed in challenging situations, including when dealing with EMTs. The ideal candidate will thrive in a fast-paced environment, demonstrating strong attention to detail and exceptional organizational skills.

Working Hours:
***This position requires flexibility to work rotational 12-hour shifts, typically scheduled on Sundays, Mondays, and Tuesdays, as well as every second Saturday. Please note that these working days and shift hours may vary from week to week based on operational requirements.***

PLEASE NOTE:

  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Public Holidays: Required to work on all South African public holidays and will be compensated in accordance with the provisions of the Basic Conditions of Employment Act (BCEA)
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  • Work Environment: This is a fully remote working role.

Duties
may include:

  • Answering incoming calls, administrative, non-emergency, and emergency

  • Professional etiquette

  • Promptly ascertain proper levels of response
  • Triage calls and enter data into computer system

  • Data Entry with critical attention to details

  • Constantly monitoring the dispatch system

  • Ensure units are en-route

  • Post moves in a timely fashion
  • Ensure other unites are within acceptable distance

  • Communicate appropriate routing instructions

  • Investigate and report all time exceptions
  • Complete and submit daily reports

Requirements

  • Experience in the Healthcare Industry experience will be beneficial
  • Previous experience in dispatch or coordination will be an added benefit
  • Customer service skills
  • Ability to prioritize multiple tasks; ability to work independently and as a team member
  • Competent radio communication skills
  • Excellent English communication skills (written and verbal)

If you are not contacted within 14 working days, please consider your application unsuccessful.

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NS224660 - Senior Healthcare Support Worker

Aberdeen, Eastern Cape R40000 - R60000 Y NHS Ayrshire & Arran

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Job Description

Senior Healthcare Support Worker
Out Patient Department ARI (Clinic A, Clinic C & Secondary Care Hubs)
Band 3 Health Care Support Worker post to be worked flexibly over five days depending on needs of the service

A senior HCSW post has arisen within Ambulatory Care, for the Out Patient Department at ARI. The department is a busy area that covers many specialities such as respiratory, neurosurgery, general surgery, and urology. The post may include travelling to the various outlying Hubs in the Shire when needed and therefore a driving licence and use of a car is essential.

We are looking for a hard working individual who can work well under pressure due to the high volume of work and patients that pass through our clinics on a daily basis.

The department is looking for someone who is forward thinking, organised, acceptable to change, is able to help plan and carry out the day to day running of the clinic with colleagues, as well as someone who is motivated, trustworthy, communicates well with others, and is aware of their own limitations.

Informal enquires to SCN Marie Moreton , ASCN Susan Brittain-Long susan.brittain

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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Healthcare Client Support Specialist

R104000 - R208000 Y ISTA Personnel Solutions

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Job Description

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. Our client is transforming the way nurses connect with healthcare facilities by offering an on-demand staffing platform — think "Uber, but for nurses." We help healthcare facilities find qualified nurses to fill shifts quickly and efficiently, while empowering nurses to choose shifts that fit their schedule.

We're looking for a dedicated, tech-savvy Client Support Specialist to join our remote team. You'll be the first line of support when things don't go as planned—helping nurses, facilities, and patients with time-sensitive issues during the off-hours.

PLEASE NOTE:

  • Working Hours: This role requires you to work EST hours, Monday - Sunday (Rotational Shifts), including holidays (mandatory).
  • Work Environment: This is a fully remote working role.
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

What You'll Do:

  • Monitor and respond to incoming inquiries from nurses and facilities via call, chat (Intercom), and our app.
  • Troubleshoot app issues (e.g., GPS/clock-in problems) and escalate as needed.
  • Coordinate last-minute shift changes or emergencies with urgency and professionalism.
  • Keep patients informed of any updates that may affect their care.
  • Collaborate with a global remote team, sharing responsibilities and stepping in when needed.
  • Document issues clearly and thoroughly for seamless handovers.
Requirements
  • Previous experience in customer support, healthcare coordination, or scheduling preferred.
  • Strong English communication skills—both written and spoken.
  • Ability to stay calm under pressure and problem-solve independently.
  • Comfortable working EST hours, including weekends and holidays (mandatory).
  • Proficient with mobile and web-based applications; quick to learn new tools.
  • Self-driven, reliable, and a collaborative team player.
Bonus Points If You Have:
  • Experience supporting nurses or working in a healthcare-adjacent role.
  • Worked night shifts or irregular hours before.
  • Familiarity with Intercom or similar communication platforms.

If you are not contacted within 14 working days, please consider your application unsuccessful.

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Support Services Assistant

Milnerton, Western Cape R200000 - R250000 Y Stodels Nurseries (Pty) Ltd.

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Job Description

Multi Award Winning Nursery-Stodels is looking for a meticulous and friendly Support Services Assistant to join the Support Services department at the Stodels Milnerton. The position will report directly to the Support Services Manager.

RESPONSIBILITIES:


•Assist the SSM with all admin duties including on boarding


•Action reports ( write offs, slow movers, mark down report etc)


•Putting stock on special that managers requires
•Checking specials report
•Action price changes


•Load and print boards and labels (in-house specials, advertised specials, club card specials, supplier deliveries etc)


•Assist with cashing up and manage cashing up process


•Petty cash management


•Process daily write offs


•Process purchase orders- stock order & non stock orders


•Compile quotations for customers


•Capture perpetual stock take data – as per stock takes done by security for the week


•Prep and action annual stock take


•Check that tills are neatly stapled and in order for head office.


•Ensure that all paperwork gets send to head office – Mon, Wed, Fri


•Process online club card applications


•Capturing of all admin related information
•Add staff to clock machine

CRITERIA NEEDED:


•2 years administrative experience


•Retail administrative experience is highly advantageous


•Computer literate (Excel, Word, SAP - advantageous)


•Ability to multi-task and prioritise duties, coupled with excellent attention to detail


•Excellent communication skills on all levels


•Must be self motivated and assertive and have a sense of urgency and able to prioritise

Job Types: Full-time, Permanent

Application Question(s):

  • What is you expected Cost to Company?

Work Location: In person

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Office Support Services Coordinator

R180000 - R250000 Y FirstRand

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Job Description

To provide office support services to staff and to visitors by serving appropriate beverages and refreshments and ensuring the common areas, meetings rooms and kitchen is clean, tidy and fully provisioned at all times.

To provide/set up refreshments for meetings in conference boardrooms and coordinate services with catering and IT support.

  • Ensure daily cleanliness of work environment including offices, kitchens and relevant equipment.
  • Establish efficient work procedures and schedules that allow for optimisation and tracking of own work and deliverables.
  • Prepare trolleys and boardrooms by laying out clean cups, sugar, milk, hot water, coffee, and tea sachets.
  • Collect cups in the boardrooms after each meeting and ensure there are clean cups for the next meeting.
  • Move around with the trolley and collect dirty cups on desks.
  • Serve employees and guests tea or coffee in accordance with their specific preferences.
  • Keep photocopier and printer(s) stocked with paper.
  • Engage in ad-hoc filing activities for employees.
  • Assist with reception duties on the relevant floor when required.
  • Assist business unit with ad hoc administration and mail deliveries.
  • Prepare boardrooms and meeting rooms by laying out clean crockery cutlery and refreshments.
  • Collect and clean crockery after each meeting and refresh board and meeting rooms in preparation for upcoming meetings in line with agreed standards.
  • Fetch milk from the main kitchen on arrival each morning, and clean and restock the milk container in coffee machines.
  • Keep the kitchen clean and tidy including fridges, microwaves and tables and ensure all equipment is clean and in good working order; report machines or equipment that do not seem to be working.
  • Pack and unload the dishwasher.
  • Stock fridges with water and cold drinks as per deliveries
  • Liaise with Food and Beverage Storeman to order and fetch stock as required in line with agreed procedures
  • Order biscuits from the canteen or liaise with the secretaries to order them.
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
  • Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
  • Take ownership of personal career development leveraging formal and informal opportunities.
  • Read situations and organisational realities.
  • Set aside personal agenda for the greater good.
  • Deliver physical mail to its recipients, between floors and across buildings.
  • Take responsibility for the monthly ordering of groceries such as milk, tea, coffee, etc., from designated external catering company and manage the daily or monthly issuing thereof.
  • Liaise with internal storekeeper on a monthly basis to order and fetch groceries.
  • Promote a friendly cooperative climate.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Administrator - Support Services - NPSD

R250000 - R350000 Y South African Reserve Bank

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Brief description

The main purpose of this position is to perform administrative tasks in support of departmental operations and divisional deliverables within the National Payment System Department (NPSD) at the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:

  • Engage in short-term planning and perform tasks against work plans as defined with the team leader/manager.
  • Provide administrative and support services to the Business Support Division and NPSD as a whole.
  • Provide support to the divisional manager through diary management (including logistical arrangements for appointments and travel), co-ordinate and track invitations and due dates to ensure timely responses to requests, prepare relevant documentation and reports (from consolidated information), and execute secretarial duties such as agenda preparation, minute taking and co-ordinating appropriate follow-up actions where applicable.
  • Perform general tasks in support of NPSD's financial administration and ensure the timely submission of accurate payment information.
  • Support the team leader/manager in his/her role as a sub-record manager as well as a training, facilities, information technology (IT) and fixed assets representative, and in effectively managing the requirements and resources of NPSD.
  • Ensure the effective management of departmental facilities' requirements and resources, including NPSD's secondary site.
  • Coordinate the planning and logistical arrangements for departmental events and functions.
  • Coordinate the department's digital content across internet, intranet, and extranet platforms, ensuring timely responses to related inquiries.
  • Engage effectively with internal and external stakeholders through effective relationship building.
  • Perform administrative duties on an ad hoc or projects basis as requested by the team leader/manager, including relieving team members as required, while ensuring compliance with relevant guidelines, standards and policies.
  • Perform work independently within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
  • Diagnose problems and choose and/or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
  • Willingly address any gaps in own performance of tasks and activities against the required standard(s).
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Provincial Support Services Manager

R250000 - R450000 Y DEMOCRATIC ALLIANCE

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Job Description

The successful candidate will be responsible for:

  • Ensuring effective and efficient functioning of the following in the province, including, but not limited to:
  • Human resources
  • Membership
  • Statutory obligations
  • VRM
  • Candidate selection
  • Performance assessments
  • Facilities management
  • Information systems & technology
  • Provincial administration
  • Management of party offices, including health and safety
  • Effectively managing and directing all support staff

Please submit your application by 15 October 2025 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered

Minimum requirements:

  • National Senior Certificate or equivalent
  • Tertiary qualification in Business/Management (advantageous)
  • Relevant staff management experience, including on project basis or completion of the Party's Management Readiness Programme (applicable to internal candidates)
  • Experience in a facilities management/support services role
  • Experience in creating and implementing systems
  • Experience in recruitment and selection and performance management (advantageous)
  • Information system and technology skills at intermediate level
  • Strong computer literacy, particularly MS Office Suite and Zoom
  • Valid driver's license with access to a vehicle for daily business related use

Skills:

  • Coordinating and leadership
  • Written and verbal communication
  • Time management and organisation
  • Administration and attention to detail

Abilities:

  • Process and understand complex and technical information
  • Analyse and interpret statistical data
  • Apply sound judgement and decision-making
  • Ability to manage multiple tasks with competing levels of priority
  • Use initiative in high-pressure situations
  • Work effectively and energetically around a demanding work schedule, including working irregular hours on a frequent basis
  • Be outcomes-orientated, not simply task-orientated
  • Work independently

Knowledge and Commitment:

  • Knowledge of the local, provincial and national political and legislative framework and dynamics
  • Commitment to the principles, policies and programme of action of the Democratic Alliance
  • Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary.
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Support Services Cleaning Supervisor

R450000 - R550000 Y Nelson Mandela University

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CORE PURPOSE OF JOB

Responsible for the efficient management of Cleaning Staff within the university ensuring quality service delivery in accordance with minimum cleaning standards.

KEY PERFORMANCE AREAS
  • Supervision, monitoring, inspection amd delegation of staff
  • Administration (attendance registers and weekly reports)
  • Stock management
  • Occupational health & safety compliance

CORE COMPETENCIES

  • Online system understanding

  • Knowledge and understanding of the minimum cleaning specifications and guidelines or requirements

  • Knowledge and understanding of relevant health and safety requirements/legislation and policies

  • Promote high customer satisfaction levels and address customer issues promptly, efficiently and effectively

  • Knowledge and application of relevant software.

  • Knowledge and understanding of cleaning materials and equipment

MINIMUM REQUIREMENTS

  • Grade 12 or equivalent (e.g. Technical Qualification)
  • Must possess a valid unendorsed drivers license and PDP (or qualify for one)
  • A minimum of 25 years in a supervisory position within an operations environment (cleaning, technical)

SALARY SCALE

PL11 Scale CTC

REFERENCE CHECKING

  • Referees
  • Qualifications
  • Criminal record checks

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.

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