43 Analyst Retail jobs in South Africa

• Elicit, analyze, and document business requirements across the retail value chain.
• Collaborate with cross-functional teams to define solutions and support implementation.
• Support the development and execution of project plans aligned with business goals.
• Perform gap analysis and identify areas of improvement within retail operations.
• Define and document current and future state processes using appropriate tools.
• Facilitate workshops, interviews, and design sessions with business stakeholders.
• Support testing and validation of solutions to ensure business requirements are met.
• Create and maintain clear documentation such as BRDs, user stories, and process maps.

• Matric and a bachelor's degree in business administration, Information Systems, or related field.
• Business Analysis certification (e.g., CBAP, PMI-PBA) is preferred.

• Minimum 6-8 years' experience as a Business Analyst, preferably in a retail environment.
• Proven experience working across the retail value chain including buying, planning, warehousing, store operations, POS, ecommerce, and customer service.
• Minimum 6-8 years' experience as a Business Analyst, preferably in a retail environment.
• Warehouse Management Supply Chain BA expertise, our client needs deep knowledge of Supply Chain Inventory Management, Inbound, Outbound, Order Management, Receiving, Integration, Picking, Reporting, Finance, Bookings, Dispatch, Pack Changes, Master Data all the normal business procedures for Supply Chain Management and Warehouse Management
• Experience in Agile, Waterfall, or Hybrid project environments.
• Strong track record of supporting retail systems implementations (e.g., ERP, WMS, CRM, OMS).

Role Overview

This is a responsible, hands-on position supporting both admin and retail operations. You'll handle stock control, invoicing, and general store support — ensuring everything runs efficiently and our customers have a seamless experience.

Key Responsibilities

• Capture supplier invoices and maintain stock records
• Receive, price, and restock products accurately
• Monitor inventory levels and highlight shortages or errors
• Assist with online order processing and packing
• Support day-to-day store operations and customer service
• Keep work areas organised and professional

Requirements

• Matric with Mathematics (essential)
• Further studies (degree or diploma) advantageous
• Strong admin, numeracy, and organisational skills
• Well-spoken in English and confident with customers
• Detail-oriented, proactive, and takes initiative
• Must live in or near Ballito / Umhlali / KwaDukuza
• Prior retail or stock control experience is a plus

Job Type: Full-time

Pay: R5 000,00 - R8 000,00 per month

Work Location: In person

Role Overview

This is a responsible, hands-on position supporting both admin and retail operations. You'll handle stock control, invoicing, and general store support — ensuring everything runs efficiently and our customers have a seamless experience.

Key Responsibilities

• Capture supplier invoices and maintain stock records

• Receive, price, and restock products accurately

• Monitor inventory levels and highlight shortages or errors

• Assist with online order processing and packing

• Support day-to-day store operations and customer service

• Keep work areas organised and professional

Requirements

• Matric with Mathematics (essential)

• Further studies (degree or diploma) advantageous

• Strong admin, numeracy, and organisational skills

• Well-spoken in English and confident with customers

• Detail-oriented, proactive, and takes initiative

• Must live in or near Ballito / Umhlali / KwaDukuza

• Prior retail or stock control experience is a plus

Salary : R6500 - R8000

Main Purpose

Analyse basic user requirements, design, implement and support less complex technical systems.

Key Competencies

Analysis, technical design and development aligned to team processes & requirements

• Develop simple technical specifications from systems specifications.
• Design and code simple less complex programmes from technical specifications.
• Facilitate and run with requirements gathering/understanding sessions with stakeholder as input to design and documentation
• Document in design and processes using industry standard documentation requirements, SRS'S, AIS'S etc.

Maintain and support existing systems

• Interpret basic user requirements and translate into systems design.
• Investigate and solve simple systems issues.
• Ensure systems documentation is kept up to date.

Ensures effective operations

• Assist with implementing approved changes as per change control and security process

Support current solutions

• Resolve less complex user queries using SQL database and web-based query tools
• Manage tickets for incidents and ensure closure within SLA.
• Collaborating with business process team and provide functional input to resolve.

Job Requirements

• 3-year IT or NQF-aligned qualification
• 1-2 years development experience
• Specific development skills
• Project management methodology
• Relevant business process context knowledge

Additional Criteria

• 2 -3 years programming/analyst programming experience
• Ability to use technological equipment, programmes and applications to enhance productivity
• Displays an innate willingness to learn and keep abreast of current methodologies and technologies
• Effectively uses existing procedures, processes, and tools to identify and solve routine problems
• Identifies the information needed to solve a problem
• Manages time effectively to accomplish what needs to get done
• Knows the status of own work at all times
• Prepares basic presentations that are logically structured.
• Works well with people from diverse backgrounds
• Balances personal needs with those of one's team
• Remains focused on task despite changes
• Recognizes and adopts positive aspects of change
• Ability to use technological equipment, programmes and applications to enhance productivity
• Displays an innate willingness to learn and keep abreast of current methodologies and technologies
• Effectively uses existing procedures, processes, and tools to identify and solve routine problems
• Identifies the information needed to solve a problem
• Manages time effectively to accomplish what needs to get done
• Knows the status of own work at all times
• Prepares basic presentations that are logically structured.
• Works well with people from diverse backgrounds
• Balances personal needs with those of one's team
• Remains focused on task despite changes
• Recognizes and adopts positive aspects of change

If you are interested in the above position please send your CV to

, clearly stating the job you are applying for .

Job Description: Retail Analyst

Position
: Retail Analyst

Department
: Sales

Location
: Johannesburg

Contract Type
: Permanent

Reporting to
: Key Accounts Executive

Purpose of the Role

The Retail Analyst is a key source for business reporting and has a keen eye for detail based on data and trends that provides strategic insights and recommendations of actions to the business – the role co-ordinates these actions with the necessary departments ensuring we have the right stock in the right doors to drive sales and market share growth.

KEY RESPONSIBILITIES

ANALYSIS AND REPORTING

• Understands the retail environment through data analysis of each retailer to provide information on opportunities.
• Analyse stock and sales reports on a weekly basis to provide insights by door, by brand and by retailer.
• Analyse retailer stock levels to identify opportunities and challenges to optimise sell-out and stockturn by SKU by store – build recommended actions accordingly.
• Build sell-out targets by mall, by brand, by retailer annually and manage reforecasts monthly.
• Assist and support the Key Accounts Executive to deliver all weekly and monthly reports.

STOCK MANAGEMENT - RETAIL

• Analyse and interpret sales and stock trends to provide actionable insights and data-driven business decisions.
• Formulate strategies for slow moving inventory and days stock cover to ensure optimal stock levels that supports business growth.
• Guide and support the execution of planograms by analysing each brand and the respective stock model requirements.
• Conduct competitive analysis to refine stock strategies ensuring that PCG remains agile and responsive to market trends.
• Oversee the management of critical SKUs.
• Develop centralised reporting frameworks to track core in-stock metrics enabling clear visibility and timely interventions.
• Collaborate with Brand Team to ensure that promotions are executed with sufficient stock availability reducing missed sales opportunities and ensuring customer satisfaction (saleable and non-saleable stock).
• Monitor promotional in-stock levels to minimise out-of-stocks during key sales events.
• Maintain inventory expectations at store level to resolve any discrepancies and maintain operational consistency.

SALES TEAM SUPPORT

• Guide the Sales Team on best practices and how to manage stock efficiently at store level.
• Work with the sales team on store gridding and localisation.
• Supports KAE where retailer head office escalations are required to help resolve any issues around DI, stock input requests.
• Partner with the Sales team to ensure optimal usage and allocation of non-saleable stock – drive productivity.
• Provide insights and guidance on overstocks and understocks ensuring data-driven actions.
• Builds weekly new product trackers to track new launches versus prior launches.

Stakeholder Engagement

• Build and maintain relationships with all internal and external stakeholders.
• Contribute meaningfully to create a great workplace experience for all team members.
• Actively engage in all Company culture initiatives.

COMPETENCIES

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Commerce/Business Degree
• At least 3-4 years' work experience in a retail environment
• Strong analytical ability and commercial acumen
• Retail planning experience is preferred and advantageous
• Proven knowledge of MS packages Excel/Word/PowerPoint
• Advanced Excel: Non-negotiable
• Experience using Power BI is advantageous

Job Description: Retail Analyst

Position : Retail Analyst

Department : Sales

Location : Johannesburg

Contract Type : Fixed-term contract 3-months

Reporting to : Key Accounts Executive

Purpose of the Role

The Retail Analyst is a key source for business reporting and has a keen eye for detail based on data and trends that provides strategic insights and recommendations of actions to the business – the role co-ordinates these actions with the necessary departments ensuring we have the right stock in the right doors to drive sales and market share growth.

KEY RESPONSIBILITIES

ANALYSIS AND REPORTING

• Understands the retail environment through data analysis of each retailer to provide information on opportunities.
• Analyse stock and sales reports on a weekly basis to provide insights by door, by brand and by retailer.
• Analyse retailer stock levels to identify opportunities and challenges to optimise sell-out and stockturn by SKU by store – build recommended actions accordingly.
• Build sell-out targets by mall, by brand, by retailer annually and manage reforecasts monthly.
• Assist and support the Key Accounts Executive to deliver all weekly and monthly reports.

STOCK MANAGEMENT - RETAIL

• Analyse and interpret sales and stock trends to provide actionable insights and data-driven business decisions.
• Formulate strategies for slow moving inventory and days stock cover to ensure optimal stock levels that supports business growth.
• Guide and support the execution of planograms by analysing each brand and the respective stock model requirements.
• Conduct competitive analysis to refine stock strategies ensuring that PCG remains agile and responsive to market trends.
• Oversee the management of critical SKUs.
• Develop centralised reporting frameworks to track core in-stock metrics enabling clear visibility and timely interventions.
• Collaborate with Brand Team to ensure that promotions are executed with sufficient stock availability reducing missed sales opportunities and ensuring customer satisfaction (saleable and non-saleable stock).
• Monitor promotional in-stock levels to minimise out-of-stocks during key sales events.
• Maintain inventory expectations at store level to resolve any discrepancies and maintain operational consistency.

SALES TEAM SUPPORT

• Guide the Sales Team on best practices and how to manage stock efficiently at store level.
• Work with the sales team on store gridding and localisation.
• Supports KAE where retailer head office escalations are required to help resolve any issues around DI, stock input requests.
• Partner with the Sales team to ensure optimal usage and allocation of non-saleable stock – drive productivity.
• Provide insights and guidance on overstocks and understocks ensuring data-driven actions.
• Builds weekly new product trackers to track new launches versus prior launches.

Stakeholder Engagement

• Build and maintain relationships with all internal and external stakeholders.
• Contribute meaningfully to create a great workplace experience for all team members.
• Actively engage in all Company culture initiatives.

COMPETENCIES

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Commerce/Business Degree
• At least 3-4 years' work experience in a retail environment
• Strong analytical ability and commercial acumen
• Retail planning experience is preferred and advantageous
• Proven knowledge of MS packages Excel/Word/PowerPoint

o Advanced Excel: Non-negotiable

• Experience using Power BI is advantageous

, South Africa's leading online retailer, is looking for a highly talented
Retail Analyst
to join our Retail team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Advanced Analytics

Your responsibilities will include:

• Strategic & market analysis including market research and competitor mapping; identifying price, selection, sourcing and brand opportunities.
• Ability to translate above insights into operational plans with Division Manager.
• Risk management of performance vs targets: Identify & quantify gaps & opportunities in order to meet & exceed targets.
• Build seasonal plans /strategies based on historic trends & division strategies.
• Overseeing demand planning & stock optimisation including budget management.
• Forward planning of promotional activities & margin management.
• Create divisional performance monitoring reports including KPI templates & dashboards. Support key supplier meetings with data-driven insights.
• Own the reporting architecture and manage data integrity.

Attributes:

• Analytical and critical thinking, using data to inform decisions.
• Logical individual, motivated by building workable solutions.
• Solutions-oriented, can-do attitude, self-motivated.
• Strong prioritisation and managerial skills.
• Exceptional attention to detail.
• Ability to manage complex interfaces & senior relationships.
• Strong aptitude to learn new systems.
• Strong understanding of business processes, acumen and interlinked relationships.

Qualification & Experience:

• Bachelor's Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering, Statistics or Data Science or related.
• 5+ years' experience in an analytical, finance or management consulting experience.
• High proficiency in advanced Excel.
• Experience using data visualization tools such as Power BI, Tableau, Looker or similar to manipulate and analyse large datasets
• Experience with ETL tools (Python, Knime, R, or similar)
• Experience using statistical methods such as regression, forecasting and modelling

Attributes Required
:

• A deep understanding of the retail industry, including market trends, consumer behavior, and the competitive landscape, is essential. Keeping up to date with industry news and developments is also crucial.
• Proficiency in data analysis is crucial. Retail analysts should be skilled in using tools like Microsoft Excel, SQL, and data visualization software (e.g., Tableau) to manipulate and analyse large datasets.
• Knowledge of merchandising strategies, inventory management principles, and supply chain operations is valuable for assessing product performance and optimizing stock levels.
• Retail analysts should be able to interpret financial statements, assess profitability, and evaluate key financial metrics like gross margin, return on investment (ROI), and inventory turnover.
• Proficiency in statistical methods and tools is useful for conducting hypothesis testing, forecasting demand, and conducting regression analyses to identify correlations and patterns.
• Conducting market research, including surveys, focus groups, and competitor analysis, can help retail analysts gather valuable insights into customer preferences and market dynamics.
• Familiarity with retail-specific software and technology, such as point-of-sale (POS) systems, customer relationship management (CRM) software, and e- commerce platforms, is beneficial.
• Understanding: Knowledge of consumer psychology and behavior is crucial for understanding why customers make purchasing decisions and how to influence their choices.
• Effective communication is essential for presenting findings and recommendations to stakeholders,
• including both technical and non-technical audiences.
• Retail analysts should be skilled at identifying problems, generating hypotheses, and devising data-driven solutions to address business challenges.

The Environment
:

• employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an
  Extra Ordinary Mind
  who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an
Extraordinary Mind
so come and join us

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply
.

Valora Jewellery

Valora Jewellery is seeking a driven Operations Manager to oversee and manage our jewellery stores located across South Africa. The position will initially predominantly cover Johannesburg and Pretoria stores, with involvement in the opening and running of further stores across South Africa.

Role Description

This is a full-time on-site role for a Retail Operations Manager, located in Johannesburg. The Retail Operations Manager will be responsible for overseeing and managing daily retail operations, ensuring optimal store performance, and providing exceptional customer service across our Valora stores located in Johannesburg & Pretoria. Key tasks include managing staff, monitoring inventory levels, implementing operational policies, analysing sales data, and coordinating with other departments to enhance business performance.

Qualifications

• Retail Operations and Store Management skills
• Operational Management and Analytical skills
• Customer Service skills
• Excellent written and verbal communication skills
• Strong leadership and team management abilities
• Ability to analyse data to drive business improvements
• Experience in the retail industry is a plus

If you believe you are a viable candidate, please send your cv to or apply directly on LinkedIn.

The Retail Operations Assistant will be responsible for providing administrative support to the retail team, ensuring that sales-related activities are completed accurately, timely, and in a professional manner. Administrative tasks such as data entry, record-keeping, and order processing as well as providing Syntech's customers with a fast, accurate, and exceptionally high level of service are critical to succeeding in this role. This role requires excellent organizational and communication skills, strong attention to detail, and a love for working in a very structured environment. Proficiency in using relevant software applications, such as Microsoft Office 365, TEAMs, Excel and various other organizational and productivity tools is required. Additionally, they should have a customer-centric mindset and be able to work well both independently and as part of a team.