416 After Sales Support jobs in South Africa

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4 days ago Be among the first 25 applicants.

Job Details:

• Location: Benoni, South Africa
• Salary: 8000
• Employment type: Full-time
• Seniority level: Entry level

Qualifications:

• Grade 12
• Valid drivers license - Code 14/EC preferable

Roles and Responsibilities:

• Assist sales staff with deliveries and errands
• Drop off and collect documents, parts or promotional material
• Check quality and condition of new vehicles before delivery
• Help with stock checks and basic admin
• Ensure smooth day-to-day operations of the sales office

Requirements:

• Well presented and professional
• Excellent communication and teamwork abilities
• Reliable, Punctual and hardworking

This job is active and accepting applications.

Join to apply for the After Sales Technical Support role at ExecutivePlacements.com - The JOB Portal

1 day ago Be among the first 25 applicants

Join to apply for the After Sales Technical Support role at ExecutivePlacements.com - The JOB Portal

Recruiter:

Express Employment Professionals Midrand

Job Ref:

MR /TBDW

Date posted:

Friday, August 1, 2025

Location:

Midrand, South Africa

Salary:

Monthly

SUMMARY:

Job Title: After Sales Technical Support

Location: Midrand

Remuneration: Salary package negotiable aligned with experience and industry benchmarks.

Our Client is a global leader in networking products and smart technology, committed to delivering reliable connectivity solutions internationally. The company partners with major retailers, ISPs, and distributors to bring advanced products and excellent customer service to the market.

The After Sales Technical Support role is responsible for providing technical assistance to customers and partners after the sale of electronic consumer goods. This role involves diagnosing and resolving technical issues, supporting warranty claims, coordinating repairs, and ensuring high levels of customer satisfaction throughout the product life cycle.

Required qualification and working knowledge:

• Diploma or degree in Electronics, IT, or related technical field.
• 2-4 years’ experience in technical sales support, after-sale service, or product troubleshooting for electronics or appliances. Ideally within the IT, distribution, or electronics sectors.
• Excellent verbal and written communication skills in English.
• Strong customer service orientation with the ability to manage multiple queries effectively.
• Experience with CRM systems and Microsoft Office (Excel / Outlook).
• Knowledge of the company’s products or similar tech/electronic devices is a plus.

Position info:

Duties & Responsibilities:

• Respond to support tickets, emails, or calls regarding product performance or technical faults.
• Diagnose hardware/software issues on products such as routers, smart devices, appliances, and related electronics.
• Guide customers or resellers through troubleshooting steps, installations, and setup processes.

• Validate and process warranty claims in accordance with the company policies.
• Log RMAs (Return Merchandise Authorizations) and coordinate logistics for repairs and replacements.
• Liaise with service centres and vendors to track and manage repair outcomes.

• Relay customer feedback and technical insights to QA and product development teams.
• Ensure timely follow-ups and customer satisfaction after issue resolution.

• Entry level

• Full-time

• Sales and Business Development

• Advertising Services

Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x.

• Respond to support tickets, emails, or calls regarding product performance or technical faults.
• Diagnose hardware/Software issues on products such as routers, smart devices, appliances, and related electronics.
• Guide customers or resellers through troubleshooting steps, installations, and setup processes.

• Validate and process warranty claims in accordance with the company policies.
• Log RMAs (Return Merchandise Authorizations) and coordinate logistics for repairs and replacements.
• Liaise with service centres and vendors to track and manage repair outcomes.

• Relay customer feedback and technical insights to QA and product development teams.
• Ensure timely follow-ups and customer satisfaction after issue resolution.

Overview

At Sandvik Rock Processing, we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers in a sustainable way. It’s a mission that takes commitment, but as an industry leader we aim for nothing but excellence in everything we do.

We are looking for an ambitious, results orientated individual to join our team as our Sales Support Specialist.

The role will report into the Aftermarket Manager - Screening Solutions - Africa. The role will be based from our offices in Kempton Park, Spartan.

• Price lists and price management for key contracts (updates and profitability analysis).
• Pricing support to increase number of service contracts.
• Installed based and “gap” tool project and continued maintenance.
• CRM key user support including Leads and case management, warranty and customer feedback.
• Weekly customer feedback report management and sales team quote support.
• Sales team performance tracking: quote turnaround time, sales performance target tracking.
• Process and efficiency improvement projects.
• Assist with preparing and developing accurate quotations and doing the costing associated with the quotations, in particular non-standard items or items requiring repair, fabrication and manufacturing.
• Assist with discussing and clarifying customer needs to ensure the best solution in an efficient timeframe is provided.
• Collaborating with the various other teams, such as Customer Service, Engineering, Workshop/Manufacturing etc to enable efficient customer support and execution of above tasks.
• Assisting and responding to customers with technical product enquiries on their Sandvik goods.
• Assist with providing updates via the Customer Service Centre team or directly to the customer on enquiries related to quotes or orders.
• Assist with ensuring that repair drives pre-inspections are done accurately and timeously in accordance with turnaround time KPI.
• Assist with ensuring that repair drives and refurb machines are costed and quoted accurately and timeously in accordance with turnaround time KPI.
• Assist with ensuring that repair drives and refurb machines inspection reports are completed accurately and timeously in accordance with turnaround time KPI.
• Engage and develop relationship with internal stakeholders to ensure best customers’ experience.
• Assist with capturing of repair drives and refurb machines.
• Assist with sales orders expediating and providing progress feedback to customers.
• Creating and updating CRM opportunities in accordance with Sandvik opportunity management requirements.
• As required processing of orders received from customers.
• Keep regular contact and build mutual trust and respect with customers, understand, and attend to customer needs and meetings as required.
• Provide customer with immediate on-site problem solving and solutions where possible or direct them to the correct persons.
• Warranties Management: Liaise with quality department in the opening and closing of warrantee claims and ensure accuracy of cost allocation.
• Investigation of claim and submission of a report detailing the findings of the investigation, including a root cause analysis and recommendations for conclusion of the claim.
• Ensure timeous conclusion of warranty claims.
• Standby on the afterhours service hotline as per the standby schedule.
• Other support duties that may be assigned.

• National Diploma in Mechanical Engineering, or equivalent qualification.
• 3-5 years’ Internal sales experience or experience in a customer facing role or environment.
• SYSPRO and CRM experience is an advantage.

• Reasonable technical understanding of vibration equipment.
• Sound judgement and problem-solving ability.
• Listening and logic interpretation.
• Strong customer orientation and excellent customer service skills.
• Advanced communication skills (written & verbal).
• Must be flexible and self-reliant, self-starter.
• Sound commercial reasoning.
• Strong understanding and compliance with Health and Safety in the workplace.
• Ability to function independently and with responsibility without direct supervision.
• The ability to make sound decisions related to identified problems without assistance.
• Follow-through ability to complete tasks.
• Computer Literacy.
• Negotiation and influencing skills.
• High attention to detail and accuracy.
• The ability to work autonomously and display problem solving skills.
• Ability to work in a team environment.
• Demonstration of organized multi-tasking skills.
• Passionate attitude regarding building strong, effective, long-term relationships with customers, both internal and external.

• We offer you an interesting role in an international business environment, extraordinary products, great colleagues, and opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Visit our stories hub, LinkedIn or Facebook to get to know us better.

• Send your application as soon as possible as we will be evaluating candidates continuously, and no later than 11 September 2025.
• Read more about Sandvik Group and apply at home.sandvik/career,

• Sandvik Rock Processing is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. Application areas include crushing and screening, breaking and demolition.

Minimum requirements :

• 2 to 5 years experience in sales support, order processing, or administrative coordination.
• National Diploma Certificate in Mechanical Engineering, Industrial Engineering, or related field.
• Preferably, formerly from a multinational or global company supplying industrial equipment.
• Proficient in Microsoft Office, particularly Excel (data manipulation and reporting).

Personality Traits :

Duties and responsibilities :

About Don't Be Sour Inc

We are a full service venue management company for event venues. Our team has over 15 years of venue management & hospitality experience that has transformed and created profitable venues all over Los Angeles. We have refined and proven systems in marketing, sales, and operations management.

We are seeking a Sales Support Specialist to join our dynamic team. In this pivotal role, you'll be instrumental in driving our growth by focusing on lead generation, appointment setting, and providing exceptional client engagement.

Salary: R20 000 per month

Hours: 9 am-5 pm Pacific Standard Time (6pm to 2am South African Time) Monday to Friday

• Fast and Reliable WiFi
• Battery back up for loadshedding
• Own desktop and or laptop
• Able to work night shifts due to the time differences
• Sales experience is a must

Lead Generation & Qualification:

• Identify and pursue potential clients across various segments (corporate events, weddings, private parties, concerts, etc.) through targeted outreach.
• Conduct calls, follow-ups, and email outreach to generate new leads and qualify existing inquiries.
• Present information about the venue, highlighting key features and benefits to generate interest and convert leads into warm prospects for the sales team.

Appointment Setting:

• Set appointments between warm leads/interested clients and the sales team for venue tours and further discussions.
• Effectively manage scheduling and communication to ensure seamless transitions for clients and the sales team.

Client Engagement & Inquiry Management:

• Respond promptly and professionally to client inquiries received via phone, email, and social media.

Social Media & Marketing Support:

• Assist with social media outreach initiatives to expand brand visibility and attract potential clients.
• Support the social media team with community engagement efforts.
• Collaborate with marketing teams to develop promotional campaigns and sales materials.
• Leverage social media, email marketing, and online listings to attract clients.
• Gather testimonials, photos, and case studies from past events to enhance marketing efforts.

Sales Strategy & Analysis:

• Identify opportunities to upsell venue services such as bar packages, AV equipment, and staffing (in collaboration with the sales team).
• Track sales metrics, revenue performance, and client feedback.
• Provide regular reports to management on sales activity, conversion rates, and revenue growth.
• Adjust sales strategies based on data insights and market trends.

Overview

Join to apply for the Sales Support Specialist role at ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:
Sales Support Manager

Your role and responsibilities

• Support the assigned Sales organization (division and market) and customers during the proposal process.
• Serve as a key technical resource in the assigned area, preparing technical descriptions of products and technology, determining costs, and preparing final documentation.
• Work in a hybrid model in Southern Africa region, contributing to Sales Support, Energy Industries, Process Automation.
• Engage with stakeholders in Oil & Gas, Power Generation, Petrochemicals and Chemical Industries.

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Providing information for the risk review process in accordance with ABB policy and participating in the risk review assessment as required.
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our team supports each other, collaborates, and never stops learning. You will join a dynamic, talented and high-performing team where you will thrive in supporting customers with solutions that go beyond their expectations.

• Driven and customer-focused professional who thrives in a dynamic environment supporting Sales with techno-commercial offers to Customers.
• Minimum of 2 years of experience in a technical position.
• Enhanced knowledge of Excel, technical and commercial offer writing, Full Cost Models.
• Passionate about new technologies, tools, CAD and other related tools.
• Degree or equivalent qualification in Electrical Engineering.
• English proficiency (verbal and written).

We want you to bring your full self to work — your ideas, energy, and ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Your work will create observable impact every day.

From well-being to retirement, ABB offers benefits that support every stage of your career.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Industries — Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at ABB. Get notified about new Sales Support Specialist jobs in Johannesburg, Gauteng, South Africa.

Overview

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, Simmonds Street

To deliver real value and growth for Fleet Management at the various banking segment levels by driving the operations and integration of national strategic sales directives across the country. To achieve agreed volumes, pricing, quality and objectives through effective service and efficient support to the Fleet Business Development Managers in their respective portfolios.

• Drive the operations and integration of national strategic sales directives across the country to deliver value and growth for Fleet Management.
• Provide effective service and efficient support to the Fleet Business Development Managers in their respective portfolios to help achieve agreed volumes, pricing, quality and objectives.

• Type of Qualification: Secondary/High school/A levels/Matric
• Field of Study: Not applicable
• Experience Required: Business Solutions
• Domain: Business & Commercial Banking
• Experience: 3-4 years
• Additional Details: Minimum of three years’ experience in new business in Fleet Management, Vehicle Asset Finance or Standard Bank account support environment. An ability to plan effectively, solve problems and make decisions.