3 Advanced Life Support jobs in South Africa
Advanced Life Support - KZN
Posted 1 day ago
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Job Description
Medi Response has a fixed-termvacancy commencing the 1st of May 2024 for an ECT, NDip/CCA, or ECP to work as anAdvanced Life Support (ALS)provider within our KwaZulu-Natal-based EMSroad operation.We are looking for a dynamic practitioner with urban road operations experience who will demonstrate our core values of passion, expertise and quality.
JOB OVERVIEW
As an operational ECT, NDip/CCA, or ECPyou will be responsible for responding to medical emergency call-outs and attending to advanced life support (ALS) inter-facility patient transfers. You will be expected toprovide emergency medical treatment and intensive careto patients serviced by Medi Response. You will need to ensure diligent keeping of medical records, including records pertaining to patient assessment, treatment provided and drug/medication administration.
DUTIES AND RESPONSIBILITIES
- Responding to emergency calls and providing patient care up to and including an advanced life support level of care
- Handling ALS inter-facility transfers
- Assessing patients, providing emergency treatment and monitoring and making preliminary diagnoses
- Communicating effectively with Medi Response's clients, patients and other important stakeholders
- Fulfil the role of a shift leader, ensuring that the team is properly motivated and that basic on-duty tasks are done in prescribed timeframes.
- Quality assure patient care records that are completed by lower level qualifications
SKILLS AND APTITUDES
- Intrinsically motivated
- Patient and client focused mindset and excellent interpersonal skills
QUALIFICATIONS
- ECT, NDip/CCA, or ECP degree in Emergency Medical Care
- CPG certifications up to date
- Current ACLS/ITLS/PALS certifications (preferred)
REQUIREMENTS
- Active registration with HPCSA as anEmergency Care Practitioner (ECP)
- Drivers licence with valid professional driving permit (PrDP - passenger)
- CPD compliant and in good standing with HPCSA
- The candidate must reside between Durban North and Umhlanga for the entire duration of the contract.
Emergency Medical Services (EMS) Dispatcher - US hours (Remote)
Posted today
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Job Description
STA Personnel Solutions in South Africa, a global BPO company partnering with a USA-based client offering private medical transportation, is seeking an Emergency Medical Services (EMS) Dispatcher . The ideal candidate will be resilient, able to remain composed in challenging situations, including when dealing with EMTs, and thrive in a fast-paced environment with strong attention to detail and organizational skills.
This position requires flexibility, with shifts spanning from Monday to Sunday, including up to 12-hour shifts across 2 to 3 days and shorter shifts on remaining days.
PLEASE NOTE:
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection are mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment: This is a remote role for South African Citizens only.
Duties may include:
- Answering incoming calls, including administrative, non-emergency, and emergency calls.
- Demonstrating professional etiquette.
- Promptly determining appropriate response levels.
- Triaging calls and entering data into the computer system.
- Data entry with critical attention to detail.
- Monitoring the dispatch system to ensure units are en-route, post moves are timely, and other units are within acceptable distance.
- Communicating routing instructions.
- Investigating and reporting all time exceptions.
- Completing and submitting daily reports.
Requirements:
- Experience in the healthcare industry is beneficial.
- Previous dispatch or coordination experience is an advantage.
- Customer service skills.
- Ability to prioritize multiple tasks and work independently or as part of a team.
- Competent radio communication skills.
- Excellent English communication skills (written and verbal).
If you are not contacted within 14 working days, please consider your application unsuccessful.
Seniority level- Entry level
- Full-time
- Customer Service
- IT Services and IT Consulting
Emergency Medical Services (EMS) Controller - EST Working Hours (Remote)
Posted 1 day ago
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Job Description
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STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.
We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.
PLEASE NOTE:- Working Hours: EST hours, Monday - Friday
- Work Environment: Remote role for South African citizens only
- Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
- Power Backup: Reliable power backup required to handle load shedding and outages
- Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
- Exceptional speed, attention to detail, and ability to perform under pressure
- Strong computer navigation skills, including MS Office and Outlook
- Organized and resilient—able to stay calm and focused in a fast-paced environment
- Communication skills are less critical than precision, reaction time, and follow-through
- Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
- Calculate ETA and crew availability in real time
- Coordinate with EMS crews to ensure successful execution of runs
- Maintain detailed records of bids and calls
If you are not contacted within 14 working days, please consider your application unsuccessful.
Additional Details:- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service
- Industries: IT Services and IT Consulting
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Apply now or set job alerts for "Services Controller" roles.Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa
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