1,206 Administrative Tasks jobs in South Africa
Administrative Support
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Administrative Support
Posted today
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Job Description
Responsibilities:
• Ensure that all details are in line with policy rules.
• Refer to marketers and/or broker if it is established that the policy details are not correct, or
an endorsement is required.
• Activate and load policies.
• Ensure clients receive the amended or new contracts timeously and that all details are
• correct.
• Assist client with queries once policy has been issued, e.g. regarding premiums, debit orders
and general policy wording issues
• Keep up to date with the various insurance products and product wording.
• Deal with queries timeously followed by written communication.
• Amend policies where new items are added or changed.
• Keep client fsp profile updated.
• Ensure all relevant correspondence sent to client/sub broker.
• Update electronic file with schedule and any other relevant documents.
• New business. Get all the required information and quote at different insurance companies.
• Ensure professional client service relations with various clients & sub brokers.
• Do amendments on current policies, either on various systems or inform the insurer of
changes
• Review amended schedules received from insurers before sending to client/sub broker.
• Attending to daily incoming calls and emails.
• Send confirmations/border letters/tax certificates to clients or sub brokers.
• Develop relationships with clients and use the opportunity to "upsell" other products.
• Prepare renewals and look up vehicle values where possible.
• Post welcome packs for new policies, where needed.
• Deal with Sub broker/client queries.
• Ensure professional client service relations with various clients & brokers.
Office-based position, Mondays – Fridays from 08h00 – 17h00.
Qualifications: Must have Matric, Class of Business and Regulatory Examination for Representatives Certification.
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Administrative Support Specialist
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We are hiring an
Administrative Support Specialist
at Lighthouse Finance. Based in Durban, this role is a broad role touching on almost every aspect of the firm and supports both the team as well as our clients. This is a great role for somebody who loves organizing and process management, and provides a springboard to grow into any one of a number of areas within Lighthouse as we continue to grow each year.
KEY AREAS OF RESPONSIBILITY & RELATED TASKS
Client Onboarding & Ongoing Maintenance
- Act as one of the first points of contact for new clients, ensuring a professional and welcoming experience.
- Prepare engagement documents, liaise with clients regarding queries or amendments, and arrange required signatures.
- Collect, verify, and maintain client information and documents for Know Your Client (KYC) and due diligence requirements.
- Support the preparation and updating of KYC checks on internal systems.
- Add new clients to internal boards, workflows, and timesheet systems.
- Prepare and update engagement letters for new and ongoing services.
- Monitor and support timely updates of client due diligence when changes occur or reviews fall due.
CIPC Secretarial (South Africa)
- Assist with the incorporation of new companies (Pty) Ltd.
- Maintain client company records on CIPC (directors, company details, beneficial ownership declarations).
- File annual returns and ensure timely compliance.
- Maintain statutory registers:
- Shareholders
- Directors
- Share certificates & register of certificates
- Allotments
- Prepare company secretarial documents, minutes, and resolutions as required.
- Monitor compliance filing deadlines and ensure compliance to all deadlines
- Ensure all tasks are accurately completed using CIPC-integrated software tools.
SARS & Department of Labour Support
- Support accountants with SARS-related tasks:
- Follow up on cases with SARS and report back to accountants.
- Collect and prepare documents for applications (POAs, board resolutions, proof of address).
- Arrange appointments with SARS offices.
- Perform compliance checks on SARS eFiling.
- Assist with registrations, deregistrations, and maintenance of tax accounts.
- Support accountants with Department of Labour tasks:
- Assist with UIF and Workman's Compensation registrations and compliance.
- Prepare, collect, and arrange documents and signatures.
- Liaise with the Department of Labour via phone, online portals, and in person.
- Create and follow up on cases relating to UIF and Workman's Compensation.
- Assist with preparation of annual returns for Workman's Compensation.
UK Secretarial
- Assist with incorporations, director updates, and shareholder changes at Companies House.
- Maintain statutory records: shareholders, directors, share certificates, allotments, persons of significant control (PSC).
- Assist with preparation and submission of annual Confirmation Statements.
- Support with share allotments, issuance updates, and filing at Companies House.
- Prepare board resolutions and secretarial documents (e.g., dividends, approval of accounts, director appointments/resignations, share issues).
- Monitor compliance filing deadlines and ensure compliance to all deadlines
- Ensure all tasks are accurately completed using Companies House-integrated software tools.
Tax Office & Compliance Support
- Monitor and download correspondence from tax office portals and forward to accountants.
- Maintain a tax letter register for tracking and timely follow-up.
Administrative & Reception Support
- Act as primary receptionist: answer, screen, and direct incoming calls.
- Arrange signatures of documents across teams.
- Prepare, format, and proofread tax questionnaires, corporate reports, and client-facing documents.
- Schedule meetings, appointments, and internal sessions for colleagues.
- Provide general office support and handle ad hoc administrative requests from the leadership team.
- Update and distribute internal dashboards and compliance reports (daily, weekly, monthly).
Employee Onboarding Support
- Liaise with potential candidates to arrange interviews.
- Coordinate onboarding for new hires with managers and team members.
- Prepare and maintain new hire onboarding checklists and documentation.
Other Client & Administrative Support
- Collect client information for Netherlands personal income tax returns.
- Maintain accurate digital and physical filing systems for client and company records.
- Assist in developing and standardizing templates, registers, and checklists for consistent operations.
- Ensure confidentiality and secure handling of sensitive information in compliance with company policies.
KEY SKILLS & COMPETENCIES
- Strong organizational skills with excellent attention to detail.
- Effective communicator, both written and verbal.
- Ability to manage multiple priorities and meet deadlines.
- Proactive problem-solving and follow-up skills.
- Proficiency with Microsoft Office Suite, cloud-based collaboration tools, and intuitive compliance/secretarial software.
- Basic knowledge of SARS eFiling, CIPC, Companies House, and Department of Labour portals (training can be provided).
- Professional, client-focused, and adaptable in a dynamic work environment.
WHAT WE OFFER
We are a relaxed firm with close-knit relationships between colleagues. The role offers the chance to gain both local and international experience, and the successful candidate will gain a broad understanding of 'how things work' in business in the UK, the Netherlands and SA. The salary range for this role is between R8k and R12k per month, depending on experience.
WHO WE ARE
Lighthouse Finance is 'the smallest international accounting firm you've never heard of'. The firm was founded in 2016 in Amsterdam, the Netherlands, and has grown in leaps and bounds year on year. Our staff are based in the Netherlands as well as dotted around South Africa. We are an all-round accounting, tax and payroll firm that supports our clients from A-Z (which is why this role is so important).
Administrative Support Officer
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Job description:
Job Description
Westville Durban, KwaZulu-Natal
MyHealthcare Clinic ) is a fast-growing UK healthcare company that provides private integrated healthcare services (private doctor, dentist and specialists, all 'under-one-roof') to a client base that values high quality healthcare. The company has multiple clinic sites in London and is rapidly expanding.
Purpose of the Role
To provide high-quality administrative support, ensuring smooth day-to-day operations and consistent delivery of processes within the organisation. This role contributes to efficiency, compliance with internal standards, and supports management in meeting business objectives.
Key Responsibilities
- Support the delivery of administrative processes and ensure accurate record-keeping.
- Monitor, update, and maintain departmental systems and databases.
- Assist with the preparation of reports, documentation, and templates for management use.
- Coordinate communications between teams and escalate issues where appropriate.
- Provide support during recruitment, training, or onboarding processes.
- Help implement and maintain standardised processes across the organisation.
Skills & Experience
Essential:
- Strong organisational and administrative skills.
- Proficiency with standard office software and digital tools.
- High attention to detail and accuracy in documentation.
- Ability to manage multiple tasks and prioritise effectively.
- Good written and verbal communication skills.
Desirable:
- Experience in an administrative or office-based role.
- Understanding of compliance and quality assurance processes.
- Ability to work across different departments or sites.
- Medical or nursing background
- Knowledge of HR processes and documentation management.
Attributes
- Methodical and process-driven approach.
- Reliable, proactive, and able to work independently.
- Positive team player with strong interpersonal skills.
- Adaptable to changing priorities and business needs.
Role Type
- Full-time, permanent (flexible working arrangements may be considered).
- Based within the organisation, with potential for hybrid or multi-site support.
Job Type: Temp to perm
Contract length: 3 months
Pay: R8 000,00 per month
Work Location: In person
Administrative Support Officer
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Job Title:
Support Officer: Value-Added Programme and Services
Location:
Centurion
Employment Type:
Fixed term
AGILE is seeking an energetic, detail-oriented and proactive individual to join our team as a support officer for our Value-added Programme. The ideal candidate will have a strong customer-focused approach, organisational skills, and a keen eye for accuracy. The role requires strong skills in Excel, data analysis and organisation to support this initiative.
Key responsibilities
The role involves:
· To provide operational, administrative and analytical support, ensuring efficient coordination of partner promotions and accurate data handling.
· Extract and clean data for analysis and operational use.
· Maintain accurate and up-to-date records in relevant systems.
· Assist with preparing routine and ad-hoc reports on programme performance.
· Manage the value-added programme inbox and other communication channels, ensuring prompt and professional responses.
· Assist with the liaison with partners to coordinate promotions, updates, and special campaigns.
· Order and track promotional materials, ensuring timely distribution.
· Schedule and arrange internal and external meetings, where required.
· Maintain filing systems and documentation for programme activities.
Requirements
- Grade 12 / Matric (tertiary qualification in administration, marketing, or data analysis advantageous).
- Proficiency in Microsoft Office Suite (Excel (pivot tables, lookups, formulas, charts, dashboards), Word, Outlook, PowerPoint).
- At least two years of relevant work experience.
- Strong attention to detail and accuracy in data handling.
- Excellent organisational and time management skills.
- Excellent communication skills (verbal and written).
- Ability to work independently as well as in a team.
- Flexible and adaptable to changing priorities.
- Able to work under pressure, meet deadlines and manage multiple tasks and deadlines.
- Positive, solutions-focused attitude.
Please submit your CV to by 1 October 2025.
Administrative & Office Support Assistant
Posted 1 day ago
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Administrative & Office Support Assistant
Posted 1 day ago
Job Viewed
Job Description
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Administrative & Office Support Assistant Job Location: Office Based – Milnerton, Cape Town, South Africa Job Type: Permanent, Full TimeAs part of our insurance claims contact centre, the Administrative & Office Support Assistant will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.
This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.
Working Hours
This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.
There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.
The Role Specifics:- Administrative Support: Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
- Data Entry: Accurately input claims information into internal systems, ensuring all records are complete and up to date.
- Invoice Management: Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
- Electronic Processing of Information: Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
- System Updates: Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
- Visitor & Security Management: Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
- Communication & Coordination: Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
- Post & Courier Handling: Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
- Office Supplies & Task Prioritisation: Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
- The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.
- Experience in a customer service office environmentpreferred.
- Organisation & Prioritisation: Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
- Attention to Detail: Ensures accuracy in data entry, record keeping, and document handling.
- Data Entry & System Management: Confident using internal systems and databases to input and update claims information.
- Communication Skills: Clear and professional handling of online enquiries and internal coordination.
- Excel Proficiency: Comfortable using spreadsheets for tracking and updating centralised information.
- Document Handling: Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
- Team Collaboration: Works effectively with Claims Handlers and other departments to support smooth operations.
The skills that will be developed once working:
We will provide all the Sedgwick specific training you need to thrive in this role.
What will you get for this role?- Structured programmes with clear timescales & transparent career pathways
- Fully supported professional qualifications with rewards
- Competitive salary
Our other benefits include:
- Private healthcare plan (including pre-existing conditions)
- A Self Invested Personal Pension Scheme, including life & disability cover
- Annual leave allowance of 25 days + public holidays
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwickis an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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Administrative & Office Support Assistant
Posted today
Job Viewed
Job Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Administrative & Office Support Assistant
Job Location:
Office Based – Milnerton, Cape Town, South Africa
Job Type:
Permanent, Full Time
As part of our insurance claims contact centre, the
Administrative & Office Support Assistant
will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.
This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.
Working Hours
This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.
There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.
The Role Specifics
- Administrative Support: Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
- Data Entry: Accurately input claims information into internal systems, ensuring all records are complete and up to date.
- Invoice Management: Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
- Electronic Processing of Information: Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
- System Updates: Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
- Visitor & Security Management: Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
- Communication & Coordination: Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
- Post & Courier Handling: Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
- Office Supplies & Task Prioritisation: Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
- The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.
Key Skills & Competencies
- Experience in a customer service office environment preferred.
- Organisation & Prioritisation: Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
- Attention to Detail: Ensures accuracy in data entry, record keeping, and document handling.
- Data Entry & System Management: Confident using internal systems and databases to input and update claims information.
- Communication Skills: Clear and professional handling of online enquiries and internal coordination.
- Excel Proficiency: Comfortable using spreadsheets for tracking and updating centralised information.
- Document Handling: Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
- Team Collaboration: Works effectively with Claims Handlers and other departments to support smooth operations.
The skills that will be developed once working:
We will provide all the Sedgwick specific training you need to thrive in this role.
What will you get for this role?
- Structured programmes with clear timescales & transparent career pathways
- Fully supported professional qualifications with rewards
- Competitive salary
Our Other Benefits Include
- Private healthcare plan (including pre-existing conditions)
- A Self Invested Personal Pension Scheme, including life & disability cover
- Annual leave allowance of 25 days + public holidays
Next Steps For You
Think we'd be a great match? Apply now –
we want to hear from you.
If you're unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Administrative & Office Support Assistant
Posted 1 day ago
Job Viewed
Job Description
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Administrative & Office Support Assistant
**Job Location:** **Office Based - Milnerton, Cape Town, South Africa**
**Job Type:** **Permanent, Full Time**
As part of our insurance claims contact centre, the **Administrative & Office Support Assistant** will be there to provide valuable administrative support, helping to coordinate a variety of administrative and processing activities for the claims department.
This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys supporting customers. The successful candidate will be highly organised, with excellent attention to detail and a methodical approach to data entry and documentation. Strong communication skills and the ability to work collaboratively with both internal teams and external partners are essential. This position suits individuals who take pride in maintaining high standards of accuracy and are comfortable working with systems and processes to ensure strong outcomes.
**Working Hours**
This role is based on a full-time schedule of 40 hours per week, typically worked as five 9-hour shifts (including a 1-hour unpaid break). Shifts are scheduled across a variety of patterns within the operating hours of 8:00 AM to 6:00 PM, Monday to Sunday, to align with customer demand. While shift coverage may vary, the majority of core shifts will fall between Monday and Saturday.
There may be occasions where duties will need to be performed outside of standard business hours to ensure continuity of service and support and deliver in line with business needs. You will know your shift patterns at least 6 weeks in advance.
**The Role Specifics:**
+ **Administrative Support:** Assist the wider claims team with general administrative tasks, including scheduling follow-ups, generating reports, recruitment, and supporting audit processes.
+ **Data Entry:** Accurately input claims information into internal systems, ensuring all records are complete and up to date.
+ **Invoice Management:** Process and reconcile supplier invoices related to claims, ensuring timely and correct payments.
+ **Electronic Processing of Information:** Handle electronic documentation and workflows, including uploading, categorising, and distributing claims-related files.
+ **System Updates:** Maintain and update customer and claim records across multiple platforms, ensuring consistency and compliance.
+ **Visitor & Security Management:** Greet visitors, manage daily logs, and issue security passes to support health and safety protocols.
+ **Communication & Coordination:** Handle the switchboard, field calls, and organise meeting room bookings, including arranging buffets and setting up rooms.
+ **Post & Courier Handling:** Receive, distribute, and arrange outgoing post and courier deliveries efficiently.
+ **Office Supplies & Task Prioritisation:** Manage stationery distribution and prioritise daily reception tasks to ensure smooth front-of-house operations.
+ The role may involve making and receiving calls to support claims department processing, including liaising with internal or external stakeholders to clarify details or follow up on outstanding actions.
**Key Skills & Competencies:**
+ **Experience** in a customer service office environment preferred.
+ **Organisation & Prioritisation:** Ability to manage multiple tasks, prioritise urgent requests, and maintain structured workflows.
+ **Attention to Detail:** Ensures accuracy in data entry, record keeping, and document handling.
+ **Data Entry & System Management:** Confident using internal systems and databases to input and update claims information.
+ **Communication Skills:** Clear and professional handling of online enquiries and internal coordination.
+ **Excel Proficiency:** Comfortable using spreadsheets for tracking and updating centralised information.
+ **Document Handling:** Skilled in processing emails, post, and electronic files, attaching relevant information to live claims.
+ **Team Collaboration:** Works effectively with Claims Handlers and other departments to support smooth operations.
**The skills that will be developed once working:**
We will provide all the Sedgwick specific training you need to thrive in this role.
**What will you get for this role?**
+ Structured programmes with clear timescales & transparent career pathways
+ Fully supported professional qualifications with rewards
+ Competitive salary
**Our other benefits include:**
+ Private healthcare plan (including pre-existing conditions)
+ A Self Invested Personal Pension Scheme, including life & disability cover
+ Annual leave allowance of 25 days + public holidays
**Next steps for you:**
**Think we'd be a great match? Apply now -** **we want to hear from you.**
If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, but we are also proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Manager, Organizational Development & Administrative Support
Posted 3 days ago
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Job Description
Position Title
Manager, Organizational Development and Administrative Support
LocationSouth Africa or Ghana
DepartmentAfrica
Reports to (supervisor)Senior Director Global Development, Government Relations and Organizational Development
Organization OverviewSpecial Olympics is a global movement to end discrimination against people with intellectual disabilities. We foster acceptance of all people through the power of sport and programming in education, health, and leadership. With nearly four million athletes and Unified Sports partners and one million coaches and volunteers in more than 170 countries, Special Olympics delivers more than 30 Olympic-type sports and nearly 50,000 games and competitions every year. Learn more at SpecialOlympics.org.
Position SummaryThe Manager of Organizational Development and Administrative Support at Special Olympics Africa Region is responsible for overseeing regional organizational development functions, including accreditation, grants management, board and national director support, and program development to ensure sustainable and well-governed programs. Additionally, the role provides administrative support to senior leadership, coordinates regional events, manages staff calendars and meeting documentation, and supports planning and language translation efforts. Required qualifications include a degree in organizational development or business administration, experience in multicultural organizations, bilingual proficiency in French and English, excellent communication, analytical and project management skills, and the ability to lead teams creatively and innovatively.
Primary ResponsibilitiesThe position is central to enhancing regional operations and local program development, ensuring the organization's programs are sustainable, well-governed, and aligned with its mission.
Organizational Development Responsibilities- Managing regional OD functions such as accreditation, compliance, and census activities.
- Overseeing grants management by conducting needs assessments, providing technical support during proposals, tracking implementation, reporting, and managing the regional grants database.
- Supporting local program development through board management, including updating member databases, tracking training needs, monitoring board rotations, and reporting major changes to senior leadership.
- Assisting National Directors/CEOs by maintaining updated lists, tracking training needs, monitoring turnover, and informing senior leadership of any changes.
- Managing and monitoring single-year action plans and progress towards global and regional goals, providing quarterly updates.
- Handling the regional Programs’ snapshots and supporting other OD functions as assigned by senior leadership.
- The role also includes providing administrative support primarily to the President and Managing Director (PMD) and other senior leaders as required.
- Leading logistics for the regional annual leadership conference and other events in collaboration with senior leadership.
- Monitoring updates to the regional staff team calendar.
- Acting as secretary during staff meetings.
- Collaborating with the regional planning officer to track quarterly submissions of annual planning tools and ensure deadlines are met.
- Providing language translation support as needed.
- A degree in organizational development, business administration, or an equivalent field.
- A bachelor's degree or equivalent professional experience plus three to five years of relevant work experience. Experience and/or coursework in the area of organizational development, business administration or an equivalent field is a plus.
- Proven experience working in multicultural, global or regional fast-paced organizations.
- Advanced bilingual proficiency in French and English.
- Excellent written and oral communication abilities.
- Basic database management and project management skills.
- Proficient analytical skills.
- Demonstrated ability to self-lead and lead teams.
- Creativity and innovation in problem-solving.
This comprehensive description highlights the pivotal role the Manager of Organizational Development and Administrative Support plays in advancing the mission and operational effectiveness of Special Olympics Africa Region.
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