76 Administrative Support jobs in South Africa

Join to apply for the Administrative Support – Complaints & Ombudsman Services role at Absa Group

Join to apply for the Administrative Support – Complaints & Ombudsman Services role at Absa Group

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide administrative and operational support to the Ombudsman Liaison, Level 2 Complaints Team, and Complaints Manager. This role ensures efficient handling of complaints, accurate record-keeping, and timely communication with stakeholders and regulatory bodies.

Job Description

Key Responsibilities

• Ombudsman Support (50%)
• Assist and support in managing Ombudsman service groups
• Ensuring all complaints received from Ombudsman is updated on the system assigned to Ombudsman Liaison for investigation
• Support and assist in gather information to assist with investigations or resolution
• Acknowledging complaints with complainants or Regulatory when Liaison is on Leave
• Assist with weekly reminders and follow up to business and regulator
• Level 2 Support (40%)
• Assigning and capturing new cases
• Follow-up to BUs for requests for feedback and updates
• Acknowledge complaints – when necessary
• Stand in for the person who is on leave – Handle complaints for that person that is left in the queue or comebacks.
• Complaints Manager Support (10%)
• Assist with weekly extract of open complaints for weekly check in meetings
• Assist with setting up meetings with complaints team and business stakeholders
• Preparing CCRC complaints packs and sending out agenda with invites
• Minute recording of meeting and assisting with tracking and following up with action owners for open items
  
  

• Life Insurance Knowledge
• Customer Service or Complaints management experience
  
  

• Strong Administrative
• Listening and Telephone Etiquette Skills
• Proactive management of tasks
• English and Afrikaans reading, writing and speaking.
• Problem Solving
• Communication Skills
• Conflict Resolution
• Attention to detail and Multitasking
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative
• Industries Banking and Financial Services

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Administrative Support UK Property Management (Remote, Cape Town- Based)

Join a Growing UK Property Management Team Full-Time, Remote

Asset Management Support | Market-Related Salary | 8:30 AM - 5:00 PM UK Time

About Our Client

Our client is a dynamic and expanding property management company based in South London, specialising in residential property and HMO portfolios. With a forward-thinking and supportive culture, they combine local market knowledge with international capability, now building out a South African support hub. The team is known for its dedication to quality service, open communication, and continuous improvement. This is an exciting opportunity to join a UK-aligned business with long-term career prospects and potential for leadership growth.

The Role: Administrative Support

As the first South African hire, you will support a UK-based Property Manager in managing the day-to-day operations of a varied residential portfolio. You'll become a vital remote team member, responsible for core administrative functions, compliance tracking, communications, and systems management. This role offers the opportunity to grow into a senior support position and help onboard future junior team members as the SA-based team scales.

Key Responsibilities

• Handle incoming calls and emails from tenants, landlords, and contractors
• Prepare and manage tenancy renewals, including document distribution and deadline tracking
• Organise property inspections and review follow-up actions from reports
• Coordinate repair and maintenance work, liaising with contractors and logging completions
• Maintain compliance records (e.g., gas safety, HMO licences), ensuring timely renewals
• Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit tracking
• Keep digital systems updated with accurate tenant and property data
• Assist with document creation, filing, and reporting for audits and client reviews
• Participate in weekly team video calls and stay connected through real-time comms

About You

• 3+ years in administrative, property management, or operations support
• Strong knowledge of UK rental compliance, HMO regulations, or willingness to learn
• Excellent verbal and written English communication
• Highly organised, detail-oriented, and self-managed
• Confident with Microsoft Office (Excel, Word, Outlook); tech-savvy and quick to learn new systems
• Prior experience with Reapit, Fixflo, or similar platforms (preferred)
• Positive, reliable, and collaborative team player
• Able to work UK business hours (8:30 AM - 5:00 PM SA time) with a stable internet connection

Benefits

• Fully remote role (potential hybrid in Cape Town Foreshore in the future)
• Long-term career path with leadership opportunities
• Full onboarding and ongoing training provided
• Weekly team calls and strong support from a UK-based team
• Flexible, collaborative work culture
• Tailored benefits package aligned to your needs and circumstances

Desired Skills:

• Administrator
• Operations Support
• Compliance
• Documentation
• Customer Service
• Client Service
• Property Management
• Asset Management
• Data Management
• Systems Management

• Source, negotiate and purchase raw materials, timber, hardware, consumables, and equipment in line with project requirements and budget constraints.
• Monitor stock levels and coordinate timely replenishment to prevent project delays.
• Liaise with suppliers and subcontractors to ensure on-time delivery and resolve any supply issues.
• Maintain and update the supplier database with pricing, delivery schedules, and performance metrics.
• Compare product specifications and evaluate suppliers for quality and reliability.
• Raise and process purchase orders, ensuring proper documentation and approvals.
  
  

• Assist with preparing job cost estimates, procurement schedules, and supplier quotes for project tenders.
• Track deliveries and manage documentation (delivery notes, invoices, PODs).
• Maintain procurement and inventory records (physical and digital).
• Support site teams and the workshop with material requests and procurement updates.
• Coordinate logistics, arrange collections/deliveries, and ensure all required paperwork is filed.
• Assist with general office tasks such as filing, printing, minute-taking, and basic correspondence.
  
  

• Proven experience in procurement, buying, or supply chain in a construction or manufacturing environment (woodwork experience is a plus).
• Strong administrative and organisational skills.
• Solid knowledge of sourcing and procurement techniques.
• Excellent negotiation and relationship management skills.
• Proficiency in Microsoft Office (especially Excel); knowledge of Pastel, BuildSmart or similar systems is advantageous.
• Valid driver’s license (for supplier/site visits if required).
• Strong communication skills and attention to detail.
• Ability to multitask and work independently in a deadline-driven environment.
  
  

• Diploma or Certificate in Supply Chain Management, Procurement, Construction Management, or a related field.
• Experience in the carpentry, woodworking, or construction industries.
  
  

• Competitive salary based on experience
• Opportunities for growth within a hands-on, skilled team
• Supportive work environment that values initiative and accountability

Overview : We are a dynamic and growing construction company specialising in high-quality woodwork and bespoke joinery solutions.

We are seeking a detail-oriented and proactive Procurement Officer / Buyer to manage purchasing activities while providing essential administrative support to the operations team.This role is ideal for someone who thrives in a fast-paced construction environment, can manage supplier relationships, and ensure efficient procurement processes while assisting with day-to-day office coordination.Key Responsibilities : Procurement & Buying : Source, negotiate and purchase raw materials, timber, hardware, consumables, and equipment in line with project requirements and budget constraints.Monitor stock levels and coordinate timely replenishment to prevent project delays.Liaise with suppliers and subcontractors to ensure on-time delivery and resolve any supply issues.Maintain and update the supplier database with pricing, delivery schedules, and performance metricspare product specifications and evaluate suppliers for quality and reliability.Raise and process purchase orders, ensuring proper documentation and approvals.Administrative Duties : Assist with preparing job cost estimates, procurement schedules, and supplier quotes for project tenders.Track deliveries and manage documentation (delivery notes, invoices, PODs).Maintain procurement and inventory records (physical and digital).Support site teams and the workshop with material requests and procurement updates.Coordinate logistics, arrange collections / deliveries, and ensure all required paperwork is filed.Assist with general office tasks such as filing, printing, minute-taking, and basic correspondence.Requirements : Proven experience in procurement, buying, or supply chain in a construction or manufacturing environment (woodwork experience is a plus).Strong administrative and organisational skills.Solid knowledge of sourcing and procurement techniques.Excellent negotiation and relationship management skills.Proficiency in Microsoft Office (especially Excel); knowledge of Pastel, BuildSmart or similar systems is advantageous.Valid driver's license (for supplier / site visits if required).Strong communication skills and attention to detail.Ability to multitask and work independently in a deadline-driven environment.Preferred Qualifications : Diploma or Certificate in Supply Chain Management, Procurement, Construction Management, or a related field.Experience in the carpentry, woodworking, or construction industries.What We Offer : Competitive salary based on experienceOpportunities for growth within a hands-on, skilled teamSupportive work environment that values initiative and accountability

The European & Developing Countries Clinical Trials Partnership (EDCTP) is a non-profit organisation with offices in The Hague, the Netherlands; and Cape Town, South Africa. EDCTP is a partnership between European and African countries to accelerate the development of new clinical interventions such as drugs, vaccines, microbicides and diagnostics against poverty-related diseases in Africa (HIV/AIDS, tuberculosis, malaria and neglected infectious diseases). The organisation supports clinical trials, capacity strengthening and networking in Africa and Europe. Visit edctp.lndo.site for more information.

EDCTP is looking for an Administrative Support Officer to be based at the EDCTP Office in The Hague. The Administrative Support Officer, under the supervision of the Director of International Cooperation (Europe), will be responsible for providing administrative support to the cooperation and communication activities in the EDCTP Secretariat in The Hague.

The main duties and responsibilities of the Administrative Support Officer will include, but are not limited to the following:

• Providing administrative support to the international cooperation and communication teams in the EDCTP office in The Hague;
• Taking minutes, drafting, editing and proofreading reports and other texts in English;
• Liaising with partner organisations in Europe, Africa and worldwide;
• Managing databases and media lists;
• Supporting the implementation of advocacy, communication and outreach activities;
• Assisting in updating of the EDCTP website;
• Assisting with tracking of media exposure;
• Collecting data to support preparation of press releases, presentations and reports;
• Any other tasks, duties or specific assignments which may arise during the operations of the EDCTP Secretariat, in particular supporting HR activities.

• A university degree or equivalent training in a relevant field;
• A minimum of 3 years’ experience in an administrative support role;
• Excellent written and spoken English skills;
• Proficient in MS Office; familiarity with desktop publishing software and content management systems is a plus;
• Strong interpersonal and intercultural skills;
• Other language skills, in particular French or Portuguese, would be an additional asset.

Salary scale
EDCTP offers a competitive salary package commensurate with experience and qualifications.

Employment conditions

• The employee will be based at the EDCTP Secretariat office in The Hague.
• Applicants must have a valid working permit in The Netherlands.
• The EDCTP is characterised by a multicultural work environment and English is the official language.
• Flexible and reduced working hours may be possible for this position.

Application

• Applications must include a letter of motivation and CV.
• Applications must be submitted via – Please include the job title in the email subject line.
• Applications must be submitted by midnight (CET) Monday 16 July 2018 .

Please note that only shortlisted applicants will be contacted for interviews. If you do not hear from EDCTP within 12 weeks of the closing date of this advert, please consider that your application has not been successful on this occasion.

Protection of Personal Data
EDCTP is committed to protecting your privacy. It takes every precaution to protect the information you provide. The data you provide will be processed for the purpose of the recruitment procedure and will only be accessed by persons who need to do so for this purpose. Your data will be kept in our system up to one month after the completion of the recruitment procedure (should your application be unsuccessful). For further information or exercise of your rights (such as the right to access, or the right to correct your data), please contact Human Resources at

Overview:

We are a dynamic and growing construction company specialising in high-quality woodwork and bespoke joinery solutions. We are seeking a detail-oriented and proactive Procurement Officer / Buyer to manage purchasing activities while providing essential administrative support to the operations team.

This role is ideal for someone who thrives in a fast-paced construction environment, can manage supplier relationships, and ensure efficient procurement processes while assisting with day-to-day office coordination.

Key Responsibilities: Procurement & Buying:

• Source, negotiate and purchase raw materials, timber, hardware, consumables, and equipment in line with project requirements and budget constraints.

• Monitor stock levels and coordinate timely replenishment to prevent project delays.

• Liaise with suppliers and subcontractors to ensure on-time delivery and resolve any supply issues.

• Maintain and update the supplier database with pricing, delivery schedules, and performance metrics.

• Compare product specifications and evaluate suppliers for quality and reliability.

• Raise and process purchase orders, ensuring proper documentation and approvals.

Administrative Duties:

• Assist with preparing job cost estimates, procurement schedules, and supplier quotes for project tenders.

• Track deliveries and manage documentation (delivery notes, invoices, PODs).

• Maintain procurement and inventory records (physical and digital).

• Support site teams and the workshop with material requests and procurement updates.

• Coordinate logistics, arrange collections/deliveries, and ensure all required paperwork is filed.

• Assist with general office tasks such as filing, printing, minute-taking, and basic correspondence.

Requirements:

• Proven experience in procurement, buying, or supply chain in a construction or manufacturing environment (woodwork experience is a plus).

• Strong administrative and organisational skills.

• Solid knowledge of sourcing and procurement techniques.

• Excellent negotiation and relationship management skills.

• Proficiency in Microsoft Office (especially Excel); knowledge of Pastel, BuildSmart or similar systems is advantageous.

• Valid driver’s license (for supplier/site visits if required).

• Strong communication skills and attention to detail.

• Ability to multitask and work independently in a deadline-driven environment.

Preferred Qualifications:

• Diploma or Certificate in Supply Chain Management, Procurement, Construction Management, or a related field.

• Experience in the carpentry, woodworking, or construction industries.

What We Offer:

• Competitive salary based on experience

• Opportunities for growth within a hands-on, skilled team

• Supportive work environment that values initiative and accountability

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ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to US based companies. We are not a recruitment agency, we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency and a personal touch.

We Are Hiring!

We are seeking a Contract Processing & Administrative Support Specialist for our US based client, who is a provider in business funding and financing. Prior experience in contract administration is essential. A background in finance or accounting is highly desirable, as this position may lead to expanded responsibilities over time.

NB - Working Hours:

• Monday to Friday
• 9:30am to 18:30pm Eastern Standard Time (EST) (15:30pm to 00:30am South African Standard Time (SAST). These hours are subject to change in accordance with daylight saving time in the United States.
  
  

• Work Environment: This is a remote role for South African Citizens only
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download), with wired Ethernet connectivity is mandatory.Applicants without a fixed fibre line CANNOT be considered
• Power Backup: A reliable backup solution for load shedding and outages is required. Applicants without a power backup cannot be considered
  
  

• Entering customer and contract information into the client's CRM system
• Running background checks through internal systems
• Accurately generating and sending out client contracts within 10 minutes of client interaction (speed and precision are critical)
• Other responsibilities may be added over time to expand your scope, depending on client needs
  
  

• Experience in CRM platforms and picking up new tools quickly
• Prior experience in contract administration is essential.
• A background in finance or accounting is highly desirable, as this position may lead to expanded responsibilities over time
• Very strong attention to detail
• Fast and accurate typing skills
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Administrative
• Industries IT Services and IT Consulting

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1 week ago Be among the first 25 applicants

We are seeking a proactive and detail-oriented Administrative & Customer Support Specialist to assist with email communications and administrative tasks for a growing B2B-focused business. This is a remote, part-time role ideal for someone with strong written and spoken English communication skills, customer-facing experience, and the ability to think critically and work independently.

Job Highlights

• Hourly Rate : USD 5, the equivalent in your local currency
• Schedule : Monday to Friday, flexible within Eastern Standard Time business hours
• Work Arrangement : Work from home

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process

Key Responsibilities

• Respond to client and customer inquiries via email in a timely and professional manner
• Draft, organize, and manage email correspondence and follow-ups
• Support the business owner with day-to-day administrative tasks as assigned
• Maintain accurate and organized customer records
• Communicate clearly with buyers, store owners, and wholesale clients
• Understand business objectives and contribute to customer satisfaction and relationship management
• Identify ways to streamline processes or improve client communication based on ongoing direction

Requirements

• Must reside within or near the EST timezone (e.g., Eastern Europe, parts of Africa or South America)
• Excellent command of written and spoken English
• Previous experience in a customer-facing role, preferably in a B2B or wholesale environment
• Strong attention to detail and organizational skills
• Ability to take direction, think critically, and work independently without needing micromanagement
• Comfortable with remote communication and task management tools

Preferred Experience

• Working with US-based clients or customers
• Familiarity with wholesale or B2B sales cycles
• Experience supporting small business owners or entrepreneurs

Additional Notes

This role will start with 20 hours per week, with the potential to grow depending on the candidate’s ability to take on additional responsibilities and contribute effectively to the business. The ideal candidate is not just task-oriented but is also a problem-solver who takes initiative.

• Permanent work-from-home
• Immediate hiring
• Steady freelance job

Reminder:

Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

ZR_23841_JOB

• Seniority level Associate

• Employment type Contract

• Job function Customer Service and Administrative
• Industries Administrative and Support Services

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