39 Administrative Operations jobs in South Africa

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations.

Principal Accountabilities:

• Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy
• Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes
• Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results
• Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits)
• Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits
• Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle
• Embed new processes across the organization ensuring harmonisation
  
  
  

• ACCA / BCom Accounting or equivalent
• Passionate about working in finance transformation
• At least 7+ years of post-qualified, industry relevant experience
• Advanced problem solving, and analytical capabilities
• Experience in process implementation and optimisation
• Project and change management skills

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

• Conduct online research and prepare summaries, briefs, or comparison documents
• Organize digital files, maintain records, and update internal databases
• Assist with data entry, reporting, and internal documentation
• Support task tracking and documentation within project management tools
• Help coordinate logistics, such as travel research and vendor communication
• Prepare slide decks and assist with presentations when needed
  
  

• 2+ years of experience in administrative, operations, or virtual assistant roles
• Strong research, writing, and documentation skills
• Proficiency in Google Workspace, spreadsheets, and cloud-based systems
• Excellent attention to detail and ability to stay organized across multiple tasks
• Self-motivated, reliable, and process-oriented with strong follow-through
  
  

• Work remotely with flexible hours
• Support a variety of clients and industries
• Contribute to meaningful work while building long-term operational value
• Ideal for those who enjoy independent work and improving systems behind the scenes
  
  

A prominent NGO is looking for a General Operations Assistant to provide hands-on and administrative support to the Director of Operations. This large NGO is rapidly expanding and has bases country wide.

Tasks include:

• Property Inspections and reports
• Management of web-based facilities management system
• Maintenance forecasting
• Full administration responsibilities
• Asset Management
• Managing diary of Operations Director
• Loading of banking payments
• Assistance with Audit tasks
• Checking of utility accounts

Talents needed:

• Problem solving
• Excel, Outlook and Word literate
• Analytical thinker
• Must have drivers licence
• At least 5 years experience in facilities and office management

Office hours 8am – 4pm

Able to travel to Cape Town from time to time

On call for emergencies

Apply by sending full CV to Admin Assist in subject line

Stephen is a hospitality professional from Johannesburg South Africa. His career started with THF hotels in the UK and subsequently with the Southern Sun Hotel group in Johannesburg. Stephen’s first steps into entrepreneurship was Hickmore Recruitment / CareerMap, a leading supplier of Senior and Exec recruitment services. Stephen was a founder of Pple Hospitality (formerly HSC) the largest Hospitality Industry full-service outsourced staffing company in South Africa. In March 2020 Stephen became a director and owner of the Swiss Hotel School South Africa, which is now his full time endeavour. Stephen writes for a number of publications on food and hospitality industry matters, trends and opinions.

"Hospitality.co.za has been presenting news on the South African Hospitality Industry for over 15 years". Please feel free to submit articles to

Listing reference: atns_000546

Listing status: Online

Apply by: 27 November 2024

Job category: Admin, Office Support and Services

Location: Bedfordview

Contract: Permanent

Remuneration: Market Related

EE position: No

ATNS

Applications are invited for the position of Continuous Improvement Process & SLA Management Specialist (Grade 8) based at Bruma. The successful applicants will be reporting to the Head of Business Process and Continuous Improvement.

Major Activities

Implement continuously improved Business Processes - Implement, design, develop and model our Business Process continuous improvement process to the Plan-Do-Check-Act Principle (PDCA) quality Kazen methodology that is also aligned to ISO 9001:2015. Support the Head of BP & Continuous Improvement in developing, implementing, and managing the Business Services strategy aligned to the vision and culture of the organisation and business strategy of ATNS. Implement continuous improvements by analysing and evaluating existing business processes. To determine and outline areas of business process improvement opportunities and automation to address bottlenecks and suboptimal processes. Conduct workshops with business units to identify process improvements. Assist the Head to recommend and advise the business about the identified process improvements or changes. Develop action plans and implement process improvements. Monitor implementation of the approved business process improvements. Manage and oversee all aspects of implementing approved business process improvements, including project scopes and schedules. Monitor and measure the benefits of change implementation. Collaboration with Process owners to effectively implement and comply with defined processes. Manage the documentation of current operations, recommend improvements, and evaluate the efficiency of changes made to business processes. Define and implement the change process from request to approval and publishing. Identify risks and issues in business processes and systems. Implement Business Process governance. Assist with performing ongoing analyses on business processes related to productivity, quality, costs, and time management. Assist the Head in converting key business metrics into the business process and reporting against agreed BP metrics weekly, monthly or ad-hoc as required. Perform root cause analysis, resolve business process problems, and report accordingly through the BP team. Facilitate workshops to solicit requirements and verify business processes. Train employees of the business process system and integration into departmental working plans and instructions. Submit BP written reports to the Head of BPCI. Assist the Head of BPCI in monitoring and measuring the benefits of post-process implementation to ensure product quality and efficiency through audits.

SLA Development - Assist the head with the Management of interdepartmental SLA. Facilitate the development of interdepartmental SLAs with Business units. Assist the Head to monitor performance as per the set targets. Assist the Head and HC with a period review of the performance against the set obligations.

BPM Maturity Level - Assist the Head with coordinating the improvement of the BP Maturity level. Collaborate with the eternal provider to assess the Maturity level. Assist the Head with the implementation of the defined recommendation to the next maturity level.

Client - Maintain strong relationships with Process Owners. Evaluate alignment to defined processes by departments. Liaise with other departments, customers, and supplier service providers. Collaborate and work closely with business resources. Define Business Processes with the business units. Supervise clients to deliver and maintain business processes. Engage with personnel at all levels, internally about Business process matters.

Governance - Participate in the Business Services action Governance process. Support the Head of BP&CI to develop business process policies, standards, and methodology. Assist in Process Management Governance. To apply proper controls using defined BPM standards and methodology.

Minimum Qualifications

• NQF Level 7 Qualification in IT, Project and Programme management, Business Management or a related field.
• Business Process, Quality Management, and Six Sigma Certification would be an advantage.
• Minimum required experience of 4-7 years in the business process environment.

If you have not been contacted within 3 weeks of the closing date of this advert, please accept that your application was unsuccessful.

ATNS is an equal opportunity employer that strives to achieve a diverse workforce broadly representative of our people. This position will be filled in line with the objectives of ATNS’ Employment Equity Plan and therefore candidates from designated groups as per the Employment Equity Act of 1998 are encouraged to apply.

People living with disabilities will be given preference in line with the with the EE Plan.

The European & Developing Countries Clinical Trials Partnership (EDCTP) is a non-profit organisation with offices in The Hague, the Netherlands; and Cape Town, South Africa. EDCTP is a partnership between European and African countries to accelerate the development of new clinical interventions such as drugs, vaccines, microbicides and diagnostics against poverty-related diseases in Africa (HIV/AIDS, tuberculosis, malaria and neglected infectious diseases). The organisation supports clinical trials, capacity strengthening and networking in Africa and Europe. Visit edctp.lndo.site for more information.

EDCTP is looking for an Administrative Support Officer to be based at the EDCTP Office in The Hague. The Administrative Support Officer, under the supervision of the Director of International Cooperation (Europe), will be responsible for providing administrative support to the cooperation and communication activities in the EDCTP Secretariat in The Hague.

The main duties and responsibilities of the Administrative Support Officer will include, but are not limited to the following:

• Providing administrative support to the international cooperation and communication teams in the EDCTP office in The Hague;
• Taking minutes, drafting, editing and proofreading reports and other texts in English;
• Liaising with partner organisations in Europe, Africa and worldwide;
• Managing databases and media lists;
• Supporting the implementation of advocacy, communication and outreach activities;
• Assisting in updating of the EDCTP website;
• Assisting with tracking of media exposure;
• Collecting data to support preparation of press releases, presentations and reports;
• Any other tasks, duties or specific assignments which may arise during the operations of the EDCTP Secretariat, in particular supporting HR activities.

• A university degree or equivalent training in a relevant field;
• A minimum of 3 years’ experience in an administrative support role;
• Excellent written and spoken English skills;
• Proficient in MS Office; familiarity with desktop publishing software and content management systems is a plus;
• Strong interpersonal and intercultural skills;
• Other language skills, in particular French or Portuguese, would be an additional asset.

Salary scale
EDCTP offers a competitive salary package commensurate with experience and qualifications.

Employment conditions

• The employee will be based at the EDCTP Secretariat office in The Hague.
• Applicants must have a valid working permit in The Netherlands.
• The EDCTP is characterised by a multicultural work environment and English is the official language.
• Flexible and reduced working hours may be possible for this position.

Application

• Applications must include a letter of motivation and CV.
• Applications must be submitted via – Please include the job title in the email subject line.
• Applications must be submitted by midnight (CET) Monday 16 July 2018 .

Please note that only shortlisted applicants will be contacted for interviews. If you do not hear from EDCTP within 12 weeks of the closing date of this advert, please consider that your application has not been successful on this occasion.

Protection of Personal Data
EDCTP is committed to protecting your privacy. It takes every precaution to protect the information you provide. The data you provide will be processed for the purpose of the recruitment procedure and will only be accessed by persons who need to do so for this purpose. Your data will be kept in our system up to one month after the completion of the recruitment procedure (should your application be unsuccessful). For further information or exercise of your rights (such as the right to access, or the right to correct your data), please contact Human Resources at

Overview:

We are a dynamic and growing construction company specialising in high-quality woodwork and bespoke joinery solutions. We are seeking a detail-oriented and proactive Procurement Officer / Buyer to manage purchasing activities while providing essential administrative support to the operations team.

This role is ideal for someone who thrives in a fast-paced construction environment, can manage supplier relationships, and ensure efficient procurement processes while assisting with day-to-day office coordination.

Key Responsibilities: Procurement & Buying:

• Source, negotiate and purchase raw materials, timber, hardware, consumables, and equipment in line with project requirements and budget constraints.

• Monitor stock levels and coordinate timely replenishment to prevent project delays.

• Liaise with suppliers and subcontractors to ensure on-time delivery and resolve any supply issues.

• Maintain and update the supplier database with pricing, delivery schedules, and performance metrics.

• Compare product specifications and evaluate suppliers for quality and reliability.

• Raise and process purchase orders, ensuring proper documentation and approvals.

Administrative Duties:

• Assist with preparing job cost estimates, procurement schedules, and supplier quotes for project tenders.

• Track deliveries and manage documentation (delivery notes, invoices, PODs).

• Maintain procurement and inventory records (physical and digital).

• Support site teams and the workshop with material requests and procurement updates.

• Coordinate logistics, arrange collections/deliveries, and ensure all required paperwork is filed.

• Assist with general office tasks such as filing, printing, minute-taking, and basic correspondence.

Requirements:

• Proven experience in procurement, buying, or supply chain in a construction or manufacturing environment (woodwork experience is a plus).

• Strong administrative and organisational skills.

• Solid knowledge of sourcing and procurement techniques.

• Excellent negotiation and relationship management skills.

• Proficiency in Microsoft Office (especially Excel); knowledge of Pastel, BuildSmart or similar systems is advantageous.

• Valid driver’s license (for supplier/site visits if required).

• Strong communication skills and attention to detail.

• Ability to multitask and work independently in a deadline-driven environment.

Preferred Qualifications:

• Diploma or Certificate in Supply Chain Management, Procurement, Construction Management, or a related field.

• Experience in the carpentry, woodworking, or construction industries.

What We Offer:

• Competitive salary based on experience

• Opportunities for growth within a hands-on, skilled team

• Supportive work environment that values initiative and accountability