193 Administrative Management jobs in South Africa

Roles and Responsibilities:

Front Desk Management

• Greet and assist visitors in a professional and courteous manner.
• Manage incoming calls, emails, and general inquiries, directing them appropriately.
• Ensure compliance with office security protocols.

Administrative Support

• Provide general administrative assistance to management and staff when needed.
• Maintain filing systems for operations documentation.
• Coordinate courier services and handle incoming/outgoing mail.

Office Coordination

• Monitor and order basic office supplies.
• Coordinate courier services and handle incoming/outgoing mail.
• Process purchase requisitions and supplier invoices for office-related expenses.
• Track petty cash usage of stores.

Support to Retail Stores

• Assist stores by providing stationery and basic paperwork support as needed.
• Coordinate document flow between head office and stores.

General Support

• Assist with minor ad hoc tasks assigned by supervisors or management.

• Learn and follow office policies and procedures.

• Matric / Grade 12 or equivalent qualification.

• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to organize and prioritize tasks effectively.
• Professional, friendly, and approachable demeanour.
• Attention to detail and willingness to follow instructions carefully.
• Previous experience in administration, reception, or retail office support is an advantage but not essential.

• Application Deadline: 12 November 2025
• Job Location: Somerset West, Western Cape
• Job Title: Practice Office Administration Manager
• Education Level: Certificate
• Job Level: Senior
• Minimum Experience: 5- 7 Years

Duties and Responsibilities:

• Client Experience, Relationship Management, Workflow & Internal Systems
• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what's expected, ensuring paperwork is complete, serve as liaison between departments
• Assisting with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (eg. contacts, relevant documents).
• Billing, documents & admin
• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.
• Internal systems
• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm
• Computer & technical skills
• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management)
• Email & calendar management skills
• Soft skills
• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organisational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

Minimum Requirements:

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and utilise further office management systems – experience proficient
• Good written and verbal communication skills

Division: 3300

Reference No: 6070

Location:

Johannesburg, Gauteng, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 06

Job Posting Salary: R244,732.00

Job Posting End Date: 24 Oct 2025

The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
NB: This is a Three (3) Years Fixed-Term Contract position
Purpose of the Job:
The Administrative Assistant is responsible for providing administrative day-to-day support to the Medical Management Department.

Key Performance Areas
Compliance Administration

• Maintain up-to-date written documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.

Meeting Support

• Arranging meetings on behalf of the department.
• Assist with taking and distributing minutes in accordance to set governance standards.
• Create and maintain a register to track matters outstanding.
• Maintain a follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure that the filing system is always up-to-date and functional.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

Qualifications

• Matric or Grade 12 certificate.

Experience

• Relevant 1 years' experience in Administrative or similar environment.

Competencies

• Behavioural

• Planning, Organising and Coordinating

• Personal Mastery
• Emotional wisdom and Decision Making
• Ethics and Values

• Client Service Orientation

• Technical

• Computer literacy in MS Word, Excel, PowerPoint.

• Excellent planning and organisational skills.
• Good administrative skills.
• Ability to access required information.
• Writing skills.
• Basic understanding of SCM processes.
• Basic financial acumen.

NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs."
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

Position: Practice and Office Administration Manager (Client focus) Industry: Accounting Location: Somerset-West Remuneration: R16000 – R25000 neg on exp (CTC) (Benefits offered) Type: Onsite – Full-time position Start date: ASAP Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions (eg. financial statements, taxation etc.), will not be part of this role. Qualifications & experience

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and use further office management systems – experience proficient
• Good written and verbal communication skills.

• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what’s expected, ensuring paperwork is complete, serve as liaison between departments
• Assist with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (e.g. contacts, relevant documents).

• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.

• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm

• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management
• Email & calendar management skills

• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organizational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

• Must have a relevant Diploma; A Bachelor's degree will be an advantage
• Minimum 5 years experience in a similar role reporting directly to a C-Suite Executive
• Experience in administration of operational back-office processes for a small to medium enterprise is essential
• Strong organizational skills and ability to prioritize multiple tasks seamlessly with attention to detail
• Very strong interpersonal skills and the ability to build relationships with key stakeholders
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), and social media web platforms
• Proven ability to interpret data and produce insightful reports
• Experience in planning and leading strategic initiatives
• Strong time management skills, including managing own workload and coordinating others
• Excellent verbal and written communication abilities
• Effective planning and organizational skills

• Managing professional and personal scheduling for the CEO, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics.
• Performing administrative and office support tasks, such as managing the diary, typing, creating spreadsheets, preparing presentations and reports, faxing, and maintaining the filing system and contact database.
• Building and leading the daily operations of the CEOs office.
• Leading strategic initiatives, facilitating special projects, and ensuring action items are being executed on behalf of the CEO.
• Acting as an extension of the CEO and serving as an information funnel, filter, and facilitator with internal and external stakeholders.
• Acting as the point of contact for the CEOs direct reports and triaging all incoming requests for the executives time to ensure calendar alignment with organizational priorities.
• Proactively following up with the CEOs team when goals are not being achieved, identifying the root causes, and providing actionable recommendations for improvement.
• Supporting meeting productivity by owning the planning, agenda, and note-taking process.
• Producing high-impact internal and external communications on behalf of the CEO.
• Assisting the Office Manager with operational activities.
• Providing ad-hoc support as needed.

• Manage and optimise the CEOs calendar, travel and engagements to ensure focus on strategic GRCS priorities.
• Prepare, draft and review correspondence, thought leadership pieces, Board packs, proposals, and reports aligned to advisory services.
• Conduct research and compile briefing notes on emerging governance, compliance and sustainability issues relevant to client work.
• Anticipate the CEOs needs in relation to client-facing assignments, regulatory meetings and advisory board engagements.

• Coordinate and support Board, Audit Committee, Risk Committee and Sustainability Committee meetings, including agenda setting, minutes and action trackers.
• Act as a confidential liaison between the CEO and regulators, clients, professional bodies and industry stakeholders.
• Ensure alignment between the CEOs priorities and MBA Advisorys governance, risk, compliance and sustainability commitments.

• Track and monitor the progress of strategic initiatives and client projects in governance, risk management and compliance.
• Flag regulatory deadlines, sustainability disclosures, and governance obligations for CEO attention.
• Support the CEO in preparing for compliance audits, sustainability reviews and stakeholder assurance processes.

• Assist in preparing sustainability/ESG reports, dashboards and presentations for clients, regulators, and stakeholders.
• Coordinate with internal teams on sustainability-driven projects, ensuring milestones are achieved and reported.
• Support the CEOs engagements in ESG forums, sustainability roundtables, and thought leadership initiatives.

• Manage CEO office-related budgets, travel and event logistics with a focus on sustainability practices (e.g., cost-effective, environmentally responsible solutions).
• Coordinate client workshops, training sessions, and industry conferences relating to governance, risk, compliance and sustainability.
• Handle confidential information with professionalism and integrity.

• Diploma/Degree in Business Administration or related discipline.
• Additional training in corporate governance, compliance or sustainability will be advantageous.

• Minimum 57 years experience as an EA, PA, or Chief of Staff in a professional service, advisory or consulting firm.
• Exposure to GRC or ESG environments (e.g., corporate governance, compliance, sustainability reporting, risk management).
• Experience coordinating Board/Exco activities and producing executive-level documentation.

• Executive support mastery: Calendar, travel and high-level correspondence.
• Governance literacy: Understanding of PFMA, MFMA, King IV, Companies Act, and ESG frameworks.
• Communication excellence: Drafting board reports, compliance updates, and sustainability presentations.
• Risk awareness: Ability to identify and escalate risks in projects or deadlines.
• Technology proficiency: MS Office Suite, board portals, virtual collaboration platforms.
• Confidentiality & discretion: Trusted to handle sensitive information.

• Professional, polished and client focused.
• Proactive, solutions-driven, and adaptable to changing priorities.
• Integrity-driven with a commitment to governance and sustainability principles.
• Highly organised, detail-oriented, and results-focused.

To provide high-level administrative support to the CEO by managing schedules, communications, and tasks to support the growth of the organisation.

Reports to:

CEO

Key Performance Indicators:

• Manage executives' calendars and schedule appointments.
• Coordinate travel arrangements and accommodations.
• Prepare and organize meetings, including agendas and materials.
• Handle correspondence and communication on behalf of executives.
• Perform administrative tasks such as filing, data entry, reporting, and record-keeping.
• Conduct research and compile information as needed.
• Liaise with clients, vendors, and other stakeholders.
• Maintain confidentiality and discretion in handling sensitive information.
• Prioritize and manage multiple tasks efficiently.

Requirements

1. Minimum qualification required for this position:

• Grade 12
• Bachelor's degree or equivalent

1. Minimum experience required for this position:

• 5– 8 years’ experience as an executive assistant or similar role.
• Experience with Microsoft Office Suite
• Code 08 Drivers Licence – own vehicle will be an advantage.

1. Behavioural skills required for this position:

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities.
• Discretion and Confidentiality.
• Ability to work independently with minimal supervision.
• Attention to detail and accuracy.

• Executive Assistant /Secretarial qualification.
• Office Management Diploma will be advantages
• At least 6 years of working experience as an executive assistant or other relevant administrative support experience.
• Proficient computer skills, including MS Office Suite; scheduling appointments/ updating calendar is a must.
• Excellent written and verbal communication skills.
• Excellent time management and prioritization skills.
• Able to concentrate on multiple problems/ tasks at once.

• Ensure the daily the schedule of the Country Manager is well managed.
• To plan logistical and administrative support for all meetings that will be held in the region working with overseas colleagues or external vendors.
• Manage major events with logistical and administrative support.
• To follow up on key actions/tasks to ensure timely execution to meet established deadlines.
• To assist in completing and/or co-coordinating activities as related to assigned department projects/ assignments.
• To keep track of timelines for submission or completion of reports.
• To assist in PowerPoint presentations, gathering and summarizing information from various sources requested; create and format reports and presentation materials.
• To manage all incoming visitors and provide support with the logistical requirements.
• To maintain an efficient document-management system and ensure accessibility of information.
• To arrange and co-ordinate hotel accommodations, travelling schedules and visa applications for the Country Manager.
• To raise Purchase Orders via SAP system.
• Monitor business / travel related expenses and ensure claims / expenses reports are submitted for reimbursements in a timely manner
• To monitor departmental expenses.
• To manage the Vodacom account including maintaining the asset register in this regard
• To manage the application of company credit cards
• To compile Accrual Reports and provide support on the quarterly forecast budgeting process.
• Responsible for general office management Canteen supplies, office maintenance is
• Manage Receptionist and Bidvest Cleaner.
• Assist with Ad-hoc personal requests from Country Manager

Functional Competencies:

• High attention to detail
• Excellent verbal and written communication skills
• Present good problem-solving skills.
• Manage Processes end to end
• Proactive and able to work independently
• A high degree of flexibility and initiative
• Ability to work in a fast-paced environment

• Exceptional planning and organizational Skills
• Ability to build strong relationships with internal and external stakeholders

Behavioral Competencies

• The incumbent should be punctual at all times
• Deadline driven
• Operate with a high degree of integrity