11 Admin Support jobs in South Africa

We believe that every learner deserves access to quality education that unlocks their full potential. As SA’s No. 1 online school, our mission is to help every learner achieve their personal best.

Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.

Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.

When you join Teneo, you become part of a purpose-led, future-focused team that’s reimagining education.

Ready to help unlock the extraordinary in every child?

Join us.

Teneo is currently looking for a detail-oriented and service-driven Admin Support Agent (Accounts Receivable) to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing invoicing and collections, and resolving payment queries while delivering empathetic customer service.

• Issue invoices and monthly statements accurately and on schedule.
  
  
• Process and allocate incoming payments; reconcile customer accounts.
  
  
• Execute polite yet effective collections on overdue balances and suspended accounts.
  
  
• Liaise with Technical Support, Admissions, Academic, and Finance teams to resolve billing issues.
  
  
• Maintain compliance with financial regulations and internal policies; drive continuous improvement.
  
  

• Financial acumen, analytical thinking, and meticulous attention to detail.
  
  
• Proficiency with accounting systems and spreadsheets (Excel, HubSpot).
  
  
• Strong written & verbal communication; customer-centric mindset.
  
  
• Time-management and problem-solving in a high-volume environment.
  
  

• Matric; diploma in finance/accounting advantageous.
  
  
• Prior accounts-receivable or billing experience (education or SaaS environment preferred).
  
  

Combine finance expertise with purpose-driven impact—keeping our learning ecosystem running smoothly.

Department: Customer Success – Admin Support|Reports to: Customer Success Lead

We believe that every learner deserves access to quality education that unlocks their full potential. As SA’s No. 1 online school, our mission is to help every learner achieve their personal best.

Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.

Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.

When you join Teneo, you become part of a purpose-led, future-focused team that’s reimagining education.

Ready to help unlock the extraordinary in every child?

Join us.

Role Overview

Teneo is currently looking for a detail-oriented and service-driven Admin Support Agent (Accounts Receivable) to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing invoicing and collections, and resolving payment queries while delivering empathetic customer service.

Key Responsibilities

• Issue invoices and monthly statements accurately and on schedule.
• Process and allocate incoming payments; reconcile customer accounts.
• Execute polite yet effective collections on overdue balances and suspended accounts.
• Liaise with Technical Support, Admissions, Academic, and Finance teams to resolve billing issues.
• Maintain compliance with financial regulations and internal policies; drive continuous improvement.
  
  

• Financial acumen, analytical thinking, and meticulous attention to detail.
• Proficiency with accounting systems and spreadsheets (Excel, HubSpot).
• Strong written & verbal communication; customer-centric mindset.
• Time-management and problem-solving in a high-volume environment.
  
  

• Matric; diploma in finance/accounting advantageous.
• Prior accounts-receivable or billing experience (education or SaaS environment preferred).
  
  

We believe that every learner deserves access to quality education that unlocks their full potential. As SA’s No. 1 online school, our mission is to help every learner achieve their personal best.

Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.

Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.

When you join Teneo, you become part of a purpose-led, future-focused team that’s reimagining education.

Ready to help unlock the extraordinary in every child?

Join us.

Teneo is currently looking for a detail-oriented and service-driven Admin Support Agent (Accounts Receivable) to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing invoicing and collections, and resolving payment queries while delivering empathetic customer service.

• Issue invoices and monthly statements accurately and on schedule.
  
  
• Process and allocate incoming payments; reconcile customer accounts.
  
  
• Execute polite yet effective collections on overdue balances and suspended accounts.
  
  
• Liaise with Technical Support, Admissions, Academic, and Finance teams to resolve billing issues.
  
  
• Maintain compliance with financial regulations and internal policies; drive continuous improvement.
  
  

• Financial acumen, analytical thinking, and meticulous attention to detail.
  
  
• Proficiency with accounting systems and spreadsheets (Excel, HubSpot).
  
  
• Strong written & verbal communication; customer-centric mindset.
  
  
• Time-management and problem-solving in a high-volume environment.
  
  

• Matric; diploma in finance/accounting advantageous.
  
  
• Prior accounts-receivable or billing experience (education or SaaS environment preferred).
  
  

Combine finance expertise with purpose-driven impact—keeping our learning ecosystem running smoothly.

Department: Customer Success – Admin Support|Reports to: Customer Success Lead

We believe that every learner deserves access to quality education that unlocks their full potential. As SA’s No. 1 online school, our mission is to help every learner achieve their personal best.

Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child.

Our values – innovation, collaboration, and performance – guide how we work, how we grow, and how we make a difference every day.

When you join Teneo, you become part of a purpose-led, future-focused team that’s reimagining education.

Ready to help unlock the extraordinary in every child? Join us. Role Overview

Teneo is currently looking for a detail-oriented and service-driven Admin Support Agent (Accounts Receivable) to join our Finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing invoicing and collections, and resolving payment queries while delivering empathetic customer service.

• Issue invoices and monthly statements accurately and on schedule.
• Process and allocate incoming payments; reconcile customer accounts.
• Execute polite yet effective collections on overdue balances and suspended accounts.
• Liaise with Technical Support, Admissions, Academic, and Finance teams to resolve billing issues.
• Maintain compliance with financial regulations and internal policies; drive continuous improvement.

• Financial acumen, analytical thinking, and meticulous attention to detail.
• Proficiency with accounting systems and spreadsheets (Excel, HubSpot).
• Strong written & verbal communication; customer-centric mindset.
• Time-management and problem-solving in a high-volume environment.

• Matric; diploma in finance/accounting advantageous.
• Prior accounts-receivable or billing experience (education or SaaS environment preferred).

Combine finance expertise with purpose-driven impact—keeping our learning ecosystem running smoothly.

Department: Customer Success – Admin Support|Reports to: Customer Success Lead

Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business.

Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service .

Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships.

Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service .

Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform.

Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients.

Note: This job description may be subject to change as the needs of the organization evolve.

Position: Remote Administrative & Operations Support Specialist
Location: Remote (U.S. Time Zone Alignment Preferred)
Company: (Confidential)
Employment Type: Full-Time, Contract

We are seeking a highly organized and detail-oriented Administrative & Operations Support Specialist to assist our team with a variety of manual and support-related tasks. This role plays a critical part in maintaining operational efficiency and ensuring the accuracy of session documentation, billing, and communication workflows.

You’ll work closely with clinical and administrative staff to manage documentation, support claims and authorization workflows, and handle inbound/outbound communication that involves collecting required information or documentation.

Download and attach relevant documents to session notes in the appropriate systems.

Check for duplicate insurance claims and verify authorization statuses.

Investigate and flag discrepancies or missing authorizations.

Make and receive calls to collect necessary documentation or provide follow-up as needed.

Organize and manage sensitive information in accordance with HIPAA guidelines.

Collaborate with other internal departments (billing, scheduling, clinical) to ensure task completion.

Perform other administrative support tasks as needed.

Previous experience in administrative, healthcare, or behavioral health support roles.

Strong attention to detail and excellent organizational skills.

Proficient in using cloud-based tools (e.g., Google Workspace, Microsoft Office, EHR or CRM platforms).

Excellent communication skills—written and verbal.

Comfortable making outbound calls and handling inbound requests.

Ability to work independently and manage multiple tasks concurrently.

Experience with claims processing or insurance verification is a strong plus.

Familiarity with HIPAA compliance is a bonus.

Experience working with Electronic Health Record (EHR) systems.

Prior work in telehealth, behavioral health, or a healthcare provider environment.

Based in a U.S.-friendly time zone.

Competitive hourly rate or salary based on experience.

Remote work flexibility.

Opportunity to contribute to a mission-driven team making a difference in mental health access.

Supportive and collaborative team environment.