19 Adaptability jobs in South Africa

Company Description

Keybase Training Solutions, based in
Benoni, (East Rand)
, has over 35 years of experience delivering accredited training. We specialise in
computer training, soft skills workshops, and corporate learning solutions
. Accredited with
MICT SETA, QCTO, Services SETA, and ETDP SETA
, Keybase offers flexible, high-quality training — whether
in-person, online, or at client premises
.

Role Description

We are seeking
qualified and experienced Trainers
(Computer or Soft Skills) and a
Training Manager
to join our team.

The role involves:

• Delivering engaging training sessions (in-person, online, and hybrid).
• Developing and updating training materials.
• Providing excellent learner support and client service.
• Overseeing training operations (for the manager role), ensuring quality and SETA/QCTO compliance.

Please note: Qualifications, proven experience, and being based in East Rand are essential – this is a must.

Qualifications

• Relevant training/education
  qualifications (essential)
  .
• Minimum
  2–3 years proven experience
  in corporate training delivery.
• Strong
  communication and presentation skills
  .
• Ability to adapt to different training environments.
• Training Manager role:
  leadership experience in managing training operations and teams.
• Bachelor's degree in Education, Training, HR, or related field (advantageous).
• Familiarity with SETA/QCTO accreditation processes (advantageous).

About the Role

We are looking for an experienced Change Management & Training Lead to drive adoption and successful implementation of our digital transformation initiatives. This role is responsible for ensuring that people, processes, and technology changes are well-communicated, understood, and embedded across the organization.

Key Responsibilities

• Develop and execute change management strategies and communication plans for digital initiatives.
• Design, coordinate, and deliver training programs and enablement sessions to support system rollouts.
• Engage with business stakeholders to assess readiness and manage resistance.
• Develop tools and resources (guides, FAQs, training materials) to support adoption.
• Monitor change effectiveness, adoption rates, and provide feedback for continuous improvement.
• Act as the primary liaison between project teams, leadership, and end-users.

Qualifications & Experience

• 5–8 years' experience in change management, training, or organizational development (preferably within digital transformation projects).
• PROSCI certification or equivalent change management accreditation (mandatory).
• Bachelor's degree in Business, Human Resources, Communications, or related field (preferred).

Skills &Competencies

• Strong expertise in communication planning and execution.
• Hands-on experience in training rollout and end-user enablement.
• Excellent stakeholder engagement and facilitation skills.
• Ability to analyze adoption metrics and recommend interventions.
• Strong interpersonal, presentation, and written communication skills.

Application Requirements

Please ensure you attach your Change Management certification(s) with your application.

Job Type: Full-time

Work Location: In person

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.

This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.

Key Responsibilities:

• Provides leadership and guidance to individuals involved in organizational change initiatives.
• Leads strategic transformational change management initiatives.
• Develops a clear vision for organizational change and aligns it with business goals.
• Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
• Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
• Provides strategic guidance to senior leadership on change management methodology and approach.
• Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
• Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
• Acts as a coach for senior leaders/managers in helping them fulfil the role of "change sponsor".
• Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
• Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.

To thrive in this role, you need to have:

• Significant proficiency in methodologies, change management principles, and project lifecycle phases.
• Significant understanding of change management challenges, opportunities, methodologies and frameworks.
• Significant understanding of local and international change management methodologies.
• Ability to influence senior leaders/managers and gain buy-in at executive level.
• Excellent analytical and strategic planning capabilities.
• Significant vast expertise in delivering creative and innovative solutions to business challenges.
• Excellent interpersonal and presentation skills.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
• Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).

Required experience:

• Significant experience working on large scale change management projects and programs, ideally in a related working environment.
• Deep Experience gained in a similar leadership role.
• Significant experience leading and managing a change management team, delivering high quality results.
• Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
• Significant experience leading programs that include technology change and adoption.
• Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us .

Responsibilities

• Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives
• Conduct change impact assessments to identify the potential effects of change on employees and organizational performance
• Work with the Head of Communication to create communication plans and tailor messaging to engage stakeholders at all levels, ensuring clarity and alignment
• Develop training materials and deliver training sessions to equip employees with the necessary skills and knowledge to adapt to changes
• Monitor and measure the effectiveness of change initiatives, utilizing feedback to refine strategies and approaches continuously
• Collaborate with HR leaders and leadership to integrate change management processes into project plans to achieve desired outcomes

Technical Skills and Relevant Technologies

• Proficient in utilizing change management tools and software to track progress and measure success
• Ability to analyse data and generate insights that inform change strategies
• Familiarity with digital collaboration tools (e.g., Microsoft Teams,) to facilitate remote communication and project management

Soft Skills and Cultural Fit

• Strong analytical and problem-solving abilities to address complex challenges
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Ability to manage ambiguity and work independently without direct supervision
• Empathetic approach with a focus on building trust and rapport with employees

• Proactive attitude with a passion for fostering a culture of continuous improvement and adaptability

• • 10years of experience in change management, organizational development, or a related field
• Proven track record of managing change initiatives in complex organisations
• Strong understanding of change management methodologies and frameworks (e.g., ADKAR, Kotter's 8-Step Process)
• Exceptional communication skills, with the ability to influence and engage stakeholders effectively
• Certification in change management (e.g., Prosci, CCMP) is a plus
• Experience with project management methodologies (e.g., Agile, Waterfall) and tools
• Familiarity with organizational psychology and behaviour change principles.

Brief description

The main purpose of this position is to diagnose, design, implement and assess change management strategies and plans in support of organisational projects and programmes within the Prudential Authority (PA), ensuring quality, sustainability and that the benefits of medium to high organisational change initiatives materialise.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Apply a structured change management approach and methodology for the people impact of implementing organisational projects as developed by the PA.
• Influence and participate in pre-planning activities and provide change management input to ensure change-related impacts are considered when planning the approaches of multiple projects.
• Diagnose, design, develop, integrate and assess change plans and execute deliverables aligned to the project plans of multiple projects.
• Conduct assessments (readiness, impact and training) of multiple projects and analyse and interpret the results thereof, providing recommendations/interventions and reports and executing approved interventions to assist stakeholder decision-making.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Review and prioritise existing training plans across multiple projects and identify gaps therein, develop and implement an appropriate training plan, assess the impact of training and provide recommendations.
• Prioritise the delivery of change initiatives to manage change saturation and the risks and dependencies of multiple projects.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Coach business owners, managers and teams through change.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Facilitate the development of the post-implementation model and support, and communicate this to stakeholders.

Who are we?

Outsized is a high-growth, well-funded disruptor in the fast-evolving talent economy. We focus on full-time contracts (remote or onsite), typically between 1-12 months. We help our talent upskill, so they have better chances of landing their dream projects and charge fair rates. Outsized members have access to an exclusive Community where they can connect with peers and experts, take part in live events, and find project collaborators.

Who are we looking for?

We are looking for experienced Change Management specialists to join our exclusive talent pool of highly skilled experts for upcoming projects with clients in South Africa

What will you do

• Develop and implement change management strategies and plans that maximise employee adoption and minimise disruption.
• Conduct impact assessments and stakeholder analysis to identify risks and readiness.
• Design and deliver communications, training, and engagement initiatives.
• Support leaders and managers in driving change within their teams.
• Monitor and report on adoption, effectiveness, and issues, adjusting interventions as needed.

Requirements

• 5+ years of experience in change management, organisational development, or related roles.
• Strong knowledge of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
• Excellent communication and stakeholder management skills.
• Experience in large-scale transformation projects across industries is preferred.

Job Overview
We are seeking an experienced and dynamic Change Management Advisor to lead the people and organisational change aspects of our GRC software implementation. This role plays a critical part in ensuring smooth and sustainable adoption of new technologies and processes across. The Change Management Advisor will work closely with the Diligent One implementation team to support client deployments of GRC software, driving engagement, managing stakeholder expectations, and reinforcing long-term change.

Reason for vacancy: New Role
Reporting to: Head of Services
Management level of role: This is not a management role
Working environment & travel: Team-orientated environment. Drivers license and own transport is essential. Possible travel into the rest of Africa.
Location: Hybrid (Rosebank)
Working hours: 07:30 to 16:00 or 08:00 to 16:30 when in the office and will ideally understand that there may be times that they need to work overtime on projects. When based at client sites, the individual will need to work the working hours stipulated by the client.
Key Responsibilities
Change Strategy & Planning:
Design and implement a comprehensive change management plan tailored to GRC software deployment. Conduct impact analyses, readiness assessments, and stakeholder segmentation. Build and maintain a change roadmap, integrating key deliverables with project milestones and business readiness targets.

Stakeholder Engagement:
Build and maintain relationships with key stakeholders across client departments. Act as a liaison between the Implementation team, Project Management team and end users to promote engagement and alignment.

Communication & Engagement:
Develop and execute communication strategies to keep stakeholders informed and involved. Draft clear and compelling communications such as program briefs, FAQs, email updates, executive presentations, infographics, and stakeholder reports.

Training & Capability Development:
Collaborate with implementation leads to ensure effective knowledge transfer and user enablement. Ensure the development of user manuals, SOPs, quick reference guides, e-learning modules, and job aids tailored to impacted roles.

Change Readiness & Adoption:
Identify potential areas of resistance and develop strategies to address concerns. Monitor adoption and manage feedback loops for continuous improvement.

Required Experience

• Completed Bachelors degree in Business, IT, Change Management or related field.
• Minimum 3-5 years of experience in change management, ideally within software or IT transformation
• Strong project management skills and ability to navigate complex organizational environments.
• Proven track record of delivering successful change in the private and public sector.
• Excellent communication, facilitation, and stakeholder influencing skill.
• Certification in Prosci, APMG, or similar change methodologies is a plus.
• Desirable Experience
• Familiarity with GRC tools (e.g., TeamMate, Barnowl, Cura or similar platforms).
• Project management certification (e.g., PMP, PRINCE2, Agile PM) is a plus.

Behavioural Skills & Soft Competencies
Work Ethic and Attention to Detail:
Possesses a strong work ethic, commits to excellence and demonstrates meticulous attention to detail with a genuine passion for accuracy in all endeavours.

Customer-Centric Approach:
The candidate exhibits a desire to exceed customer expectations by delivering exceptional service and value.

Performance under Pressure:
Excel in working under pressure and adhering to strict deadlines without compromising quality. Demonstrate the ability to work independently, self-manage, and remain focused on tasks.

Adaptability and Learning Orientation:
Effectively prioritise tasks and adapt to evolving priorities while maintaining focus. Stays calm and composed under pressure, particularly when facing resistance, delays, or ambiguity. Openness to direction, coupled with a proactive attitude towards learning and innovation.

Professional Communication and Relationship Management:
Display professional business etiquette in all interactions, ensuring effective communication. Proficient in managing client expectations and fostering strong client and stakeholder relationships. A self-starter who identifies and addresses project risks proactively, ensuring successful outcome.

Interested parties can send their CV to

Deloitte is looking for a high caliber Change Management Strategy Lead. The role calls for a true strategic specialist in Change Management, and will be a
3 month contract assignment
. Note, there is a
possibility to extend
based on candidate expertise and project need

• Role - Change Management Strategy Lead
• Duration - 3 months
• Location - Gauteng
• Arrangement - Hybrid

The position calls for a specialist to assist with a multi-pillar setup for 3 transformation programmes, running concurrently with multiple agendas. You'd need to plan, analyze, and build a change management strategy, allowing for minimal disruption to business operations. These operations are aligned across 3 businesses, 16 territories, and 11 countries. The ideal candidate would need to have Exco Level engagement and presentation on Change Management Strategy. Previous Consulting experience preferred

Job Description

To implementation of end-to-end configuration of infrastructure. Control identified and audits information defines and maintain databases.

To plan integrated Change Strategies for each IT change in the business, ensuring change impact assessments are done and stakeholders involved

• Drive business profitability in the context of cost management for changes implemented in Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers' expectations through delivery of IT change solutions that ensure minimum disruption to business.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements
• Ensuring change impact assessments are done and stakeholders are involved to measure the impact that IT changes had / will have on the overall business results
• Planning of integrated Change Strategies for each IT change in the business to ensure effective implementation of new IT systems or applications
• Comply with governance in terms of legislative and audit requirements for IT implementation of systems and software changes required
• Develop the overall IT Change Management Programme for IT Changes for System and application releases (tasks, assignments, delivery, timeframes and problem fixtures)
• Manage IT Change Management Operations (Daily IT feedback, document procedures, report at IT Change Meetings) to ensure successful implementation within agreed timelines
• Manage the incident to completion of queries by trouble-shooting end user functional issues and resolves or escalates to senior applications administrator / functional / technical support where necessary during IT Change Process
• Develop capacity and resource plans to implement IT Change Management processes to ensure optimum use of available IT Change technology to maximise performance and productivity.
• Produce IT Change Management reports on a daily, weekly and monthly basis as required by management and business areas
• Manage own development to increase own competencies
• Support peers and colleagues across IT functions through knowledge sharing / mentoring / coaching of the IT Change Management Programmes

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.