85 Adaptability jobs in South Africa

About the Role

We are looking for an experienced Change Management & Training Lead to drive adoption and successful implementation of our digital transformation initiatives. This role is responsible for ensuring that people, processes, and technology changes are well-communicated, understood, and embedded across the organization.

Key Responsibilities

• Develop and execute change management strategies and communication plans for digital initiatives.
• Design, coordinate, and deliver training programs and enablement sessions to support system rollouts.
• Engage with business stakeholders to assess readiness and manage resistance.
• Develop tools and resources (guides, FAQs, training materials) to support adoption.
• Monitor change effectiveness, adoption rates, and provide feedback for continuous improvement.
• Act as the primary liaison between project teams, leadership, and end-users.

Qualifications & Experience

• 5–8 years' experience in change management, training, or organizational development (preferably within digital transformation projects).
• PROSCI certification or equivalent change management accreditation (mandatory).
• Bachelor's degree in Business, Human Resources, Communications, or related field (preferred).

Skills &Competencies

• Strong expertise in communication planning and execution.
• Hands-on experience in training rollout and end-user enablement.
• Excellent stakeholder engagement and facilitation skills.
• Ability to analyze adoption metrics and recommend interventions.
• Strong interpersonal, presentation, and written communication skills.

Application Requirements

Please ensure you attach your Change Management certification(s) with your application.

Job Type: Full-time

Work Location: In person

We are looking for candidates to fill an organizational change management position in Pretoria, South Africa, with a 3-month extended contract role.

The salary for this role ranges from 40,000 to 51,000 ZAR per month.

Scope of Work: Change Manager

Objective:

To lead and support organizational change initiatives by ensuring smooth transitions, minimizing resistance, and maximizing employee adoption and engagement.

Requirements

Key Responsibilities:

Develop Change Strategies: Design and implement structured change management plans that align with business goals and project timelines.

Stakeholder Engagement: Identify key stakeholders, assess their influence and impact, and maintain open lines of communication throughout the change process.

Impact Analysis: Conduct readiness assessments and impact analyses to understand how changes affect individuals, teams, and departments.

Communication Planning: Create and execute communication strategies that clearly articulate the vision, benefits, and progress of the change.

Training & Support: Collaborate with HR and training teams to develop and deliver training programs that equip employees with the skills and knowledge needed for the change.

Resistance Management: Identify sources of resistance and develop targeted strategies to address concerns and foster buy-in.

Performance Tracking: Establish metrics and feedback loops to monitor adoption, usage, and proficiency, and adjust strategies as needed.

Collaboration: Work closely with project managers, business analysts, and leadership to integrate change management into broader project plans.

Deliverables May Include:

Change impact assessments

Stakeholder maps and engagement plans

Communication and training plans

Resistance management strategies

Adoption and proficiency metrics

Post-implementation reviews

We are looking for candidates to fill an organizational change management position in Pretoria, South Africa, with a 3-month extended contract role.

The salary for this role ranges from 40,000 to 51,000 ZAR per month.

Scope of Work: Change Manager

Objective:

To lead and support organizational change initiatives by ensuring smooth transitions, minimizing resistance, and maximizing employee adoption and engagement.

Key Responsibilities:

Develop Change Strategies: Design and implement structured change management plans that align with business goals and project timelines.

Stakeholder Engagement: Identify key stakeholders, assess their influence and impact, and maintain open lines of communication throughout the change process.

Impact Analysis: Conduct readiness assessments and impact analyses to understand how changes affect individuals, teams, and departments.

Communication Planning: Create and execute communication strategies that clearly articulate the vision, benefits, and progress of the change.

Training & Support: Collaborate with HR and training teams to develop and deliver training programs that equip employees with the skills and knowledge needed for the change.

Resistance Management: Identify sources of resistance and develop targeted strategies to address concerns and foster buy-in.

Performance Tracking: Establish metrics and feedback loops to monitor adoption, usage, and proficiency, and adjust strategies as needed.

Collaboration: Work closely with project managers, business analysts, and leadership to integrate change management into broader project plans.

Deliverables May Include:

Change impact assessments

Stakeholder maps and engagement plans

Communication and training plans

Resistance management strategies

Adoption and proficiency metrics

Post-implementation reviews

The purpose of this role is to plan and execute Organisational Development strategies across the organisation by developing and providing interventions through implementation of change management, performance management, succession planning and related transformation processes.

KEY PERFORMANCE AREAS (KPAS)

1. Collaborate with Senior Manager: OD and Transformation to develop long term strategic plans for the department.
2. Participate in business planning sessions and identify mitigation of organisational risks relating to Projects.
3. Collaborate with Senior Manager: OD and Transformation with the development of national initiatives and develop project plans for implementing agreed decisions.
4. Prepare and submit required monthly, quarterly and annual reports.

1. Implement and facilitate (if required) the approved OD interventions and plans.
2. Develop ongoing communication for OD processes.
3. Provide support and guide managers and employees in the implementation of Change Management and OD initiatives.
4. Review implementation progress and provide reports to respective stakeholders.
5. Coordinate the participation in annual surveys (e.g. DNA, Deloitte best company to work).
6. Ensure compliance to teambuilding guidelines by engaging with line managers and assisting with recommendations of most appropriate teambuilding interventions.
7. Manage change management data capturing and integrity.

1. Design and implement change management approach by interpreting the business strategies.
2. Formalise the Change management strategy and manage execution thereof together with the Snr Manager OD.
3. Deliver on agreed strategic and operational learning projects and manage their implementation across SANBS in line with service level agreements.
4. Engage with internal and external clients to determine and understand the change managements that will address business objectives and design relevant solutions.
5. Address business needs by translating business requirements into change and (learning) development requirements and by developing implementation plan/s.
6. Build relationships with key stakeholders including HR, line management and relevant HR resources and external parties.
7. Ensure the development solution address requirements and ensure delivery within agreed timelines by contracting and negotiating with vendor/s, addressing any deviations (as required).
8. Ensure the integration of change with other processes in the HR value chain to enhance the company employee value proposition.
9. Identify areas of resource inefficiencies and promote optimisation through multi-skilling and digitisation of processes.

1. Develop Change Management methodologies for the organisation.
2. Provide Change Management stream lead support to strategic and operational projects.
3. Implement Diversity and Inclusion strategies, policies and procedures to embed Change Management.
4. Develop and implement required interventions to promote organisational transformation.
5. Deploy and monitor transition and resistance management plans.
6. Coach, consult, and support Transition Teams.
7. Act as sounding board for transition issues.
8. Build and sustain commitment from key stakeholders.
9. Facilitate and coordinate closing skill gaps through training and other learning activities.
10. Provide regular status updates to the Sponsor and Project Manager.
11. Identify change issues and facilitate their resolution through the Sponsor and Project Manager.
12. Communicate project-wide information.
13. Establish, measure, and communicate Project related change management metrics.
14. Advise leadership on CM issues.

1. Maintain Relationships with external service providers (e.g. Consultants).
2. Manage risks and ensure alignment with regulatory requirements.
3. Contribute to a culture of transformation by participating in the company culture building initiatives, business strategy.
4. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
5. Understand and embrace the company vision and values, leading by example.
6. Provide input into the overall HR communication plan.

1. Provides management support to the Human Resources function in the area of people metrics, reporting and predictive analytics in relation to projects.
2. Supports the Human Resources leadership team to identify business challenges and use data analysis to help influence changes to the operations, process or programs.
3. Utilizes technology and analytical tools to develop and analyse enterprise-wide people and other cross-function data as needed.
4. Communicates findings to senior management via formal presentations, standard management reporting on periodic/quarterly/annual basis.
5. Collaborates with subject matter experts across the business service areas to improve overall strategic and operational performance and insight.
6. Works as the key representative to the external benchmarks and key surveys supporting the broader HR function.
7. Assist with design of HR data integrations and strategic level reports.

• Analytical thinking and attention to detail
• Change Management
• Holistic / Big Picture
• Judgement and Decision making
• Problem solving
• Planning, Organising

• Ethical behaviour
• Excellence Orientation
• Resilience and stress management
• Self-Management

• Communication
• Conflict Management
• Knowledge Sharing
• Organisational Awareness
• Relationship Building
• Teamwork

• Systems Competence
• Business and Financial Acumen
• Best Practice Thinking
• Accounting Practice
• Business process understanding

• Practical Execution Management
• Strategic leadership

• Honours Degree in Org/Industrial Psych or HR related field.
• Post graduate in Business management (advantage).

• Minimum of 5 years’ experience in Business and HR.
• 3 years’ Management experience.
• 5 years’ Project Management.
• 5 years in Change Management.

• MS Office (Advanced).
• SAP.
• Driver’s License.
• Policies and Procedures relating to HCM and organisational strategy.

Company Description

The South African Bureau of Standards (SABS) is the national institution for the promotion and maintenance of standardization and quality in South Africa. SABS offers certification, testing, consignment inspection, and other services to industry, ensuring products meet safety and quality standards.

Role Description

This is a full-time on-site role in Pretoria for an OD & Change Management professional at SABS. The role involves implementing organizational development initiatives, managing change processes, conducting training programs, and developing stakeholder relationships to drive business transformation.

Qualifications

• Diploma and advanced Diploma / B-Degree in Human Resource, Industrial Phsychology or related field
• South African Board for People Practices (SABPP) preffered
• 8 Years relevant work experience in OD
• 4 years specialist experience
• Proven track record in implementing organisational development and change management solutions within an organisation is essentialAnalytical Skills and Business Transformation expertise
• Strong Communication and Stakeholder Management abilities
• Experience in Training and Development programs
• Knowledge of Change Management principles
• Bachelor's degree in Organizational Development, Business Administration, or related field
• 5+ years of experience in OD & Change Management roles

Responsibilities

• Design and implement change management strategies that maximize employee adoption and minimize resistance across various initiatives
• Conduct change impact assessments to identify the potential effects of change on employees and organizational performance
• Work with the Head of Communication to create communication plans and tailor messaging to engage stakeholders at all levels, ensuring clarity and alignment
• Develop training materials and deliver training sessions to equip employees with the necessary skills and knowledge to adapt to changes
• Monitor and measure the effectiveness of change initiatives, utilizing feedback to refine strategies and approaches continuously
• Collaborate with HR leaders and leadership to integrate change management processes into project plans to achieve desired outcomes

Technical Skills and Relevant Technologies

• Proficient in utilizing change management tools and software to track progress and measure success
• Ability to analyse data and generate insights that inform change strategies
• Familiarity with digital collaboration tools (e.g., Microsoft Teams,) to facilitate remote communication and project management

Soft Skills and Cultural Fit

• Strong analytical and problem-solving abilities to address complex challenges
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Ability to manage ambiguity and work independently without direct supervision
• Empathetic approach with a focus on building trust and rapport with employees

• Proactive attitude with a passion for fostering a culture of continuous improvement and adaptability

• • 10years of experience in change management, organizational development, or a related field
• Proven track record of managing change initiatives in complex organisations
• Strong understanding of change management methodologies and frameworks (e.g., ADKAR, Kotter's 8-Step Process)
• Exceptional communication skills, with the ability to influence and engage stakeholders effectively
• Certification in change management (e.g., Prosci, CCMP) is a plus
• Experience with project management methodologies (e.g., Agile, Waterfall) and tools
• Familiarity with organizational psychology and behaviour change principles.

Brief description

The main purpose of this position is to diagnose, design, implement and assess change management strategies and plans in support of organisational projects and programmes within the Prudential Authority (PA), ensuring quality, sustainability and that the benefits of medium to high organisational change initiatives materialise.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Apply a structured change management approach and methodology for the people impact of implementing organisational projects as developed by the PA.
• Influence and participate in pre-planning activities and provide change management input to ensure change-related impacts are considered when planning the approaches of multiple projects.
• Diagnose, design, develop, integrate and assess change plans and execute deliverables aligned to the project plans of multiple projects.
• Conduct assessments (readiness, impact and training) of multiple projects and analyse and interpret the results thereof, providing recommendations/interventions and reports and executing approved interventions to assist stakeholder decision-making.
• Develop and implement a comprehensive stakeholder engagement and communication, leadership alignment and resistance management plans that are aligned to the project plans for multiple projects.
• Review and prioritise existing training plans across multiple projects and identify gaps therein, develop and implement an appropriate training plan, assess the impact of training and provide recommendations.
• Prioritise the delivery of change initiatives to manage change saturation and the risks and dependencies of multiple projects.
• Develop analytical change reports, identify goals and metrics and make recommendations to guide, advise and influence decision-making.
• Administer a monitoring system that tracks the adoption, utilisation and proficiency of individual changes.
• Coach business owners, managers and teams through change.
• Determine the impact of change management initiatives, identify gaps and develop alternative strategies and interventions as needed.
• Facilitate the development of the post-implementation model and support, and communicate this to stakeholders.

Who are we?

Outsized is a high-growth, well-funded disruptor in the fast-evolving talent economy. We focus on full-time contracts (remote or onsite), typically between 1-12 months. We help our talent upskill, so they have better chances of landing their dream projects and charge fair rates. Outsized members have access to an exclusive Community where they can connect with peers and experts, take part in live events, and find project collaborators.

Who are we looking for?

We are looking for experienced Change Management specialists to join our exclusive talent pool of highly skilled experts for upcoming projects with clients in South Africa

What will you do

• Develop and implement change management strategies and plans that maximise employee adoption and minimise disruption.
• Conduct impact assessments and stakeholder analysis to identify risks and readiness.
• Design and deliver communications, training, and engagement initiatives.
• Support leaders and managers in driving change within their teams.
• Monitor and report on adoption, effectiveness, and issues, adjusting interventions as needed.

Requirements

• 5+ years of experience in change management, organisational development, or related roles.
• Strong knowledge of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
• Excellent communication and stakeholder management skills.
• Experience in large-scale transformation projects across industries is preferred.

What will you do?

Are you an experienced Change Management & Agile Leader looking for a fresh challenge in the leading short-term insurer in SA? This role may be Gauteng or Western Cape based.

Due to our digital transformation journey, this new senior management position will work in partnership with key stakeholders and sponsors to deliver change across the Santam Group and the Santam Intermediary and Tied agent community.

You will lead and a manage a team of Change Managers in ensuring delivery of the Santam 2025 strategic vision.

This includes leading and driving a comprehensive, sustainable capability for delivering business change across Santam (projects and enhancements) to better execute strategy and gain competitive advantage. Head Change Management & Agile Transformation center of expertise, providing best practice thinking and delivery on the implementation and adoption of key businesses initiatives.

Ensure that Business Change has the right Change Delivery capabilities, competencies and capacity to deliver change committed to in the project portfolio.

The Head of Change Management & Agile Transformation is responsible for driving and embedding a culture of agility and continuous improvement across the organization. This role will lead enterprise-wide change initiatives, ensuring seamless execution and adoption of transformational programs that align with the company's strategic objectives. The incumbent will work closely with business leaders, technology teams, and key stakeholders to enhance adaptability, efficiency, and responsiveness in a fast-evolving insurance landscape.

What will make you successful in this role?

Change Management:

• Develop and implement enterprise-wide change management strategies to support business transformation initiatives.
• Partner with senior leadership to assess change impacts, develop stakeholder engagement plans, and drive adoption.
• Foster a culture of continuous learning and change resilience across the organization.
• Establish change management frameworks, methodologies, and best practices tailored to the insurance sector.
• Measure and report on change adoption, effectiveness, and business outcomes.

Agile Transformation:

• Lead the design, implementation, and scaling of Agile methodologies across business and technology teams.
• Build Agile capabilities through coaching, training, and hands-on support for teams transitioning to Agile ways of working.
• Drive continuous improvement and innovation in Agile practices, ensuring alignment with business objectives.
• Oversee the Agile Center of Excellence, establishing best practices, governance, and performance metrics.
• Act as a thought leader and advocate for Agile principles, fostering a culture of collaboration and adaptability.

Leadership & Stakeholder Management:

• Influence and collaborate with executive leadership, ensuring alignment on transformation priorities.
• Manage a team of change and Agile professionals, providing leadership, coaching, and professional development.
• Engage with business units, IT, and external partners to drive strategic initiatives.
• Ensure strong communication and alignment across teams to enhance cross-functional collaboration.

Performance & Continuous Improvement:

• Define and track KPIs to measure the success of change initiatives and Agile adoption.
• Identify and address challenges or resistance to change, developing strategies to mitigate risks.
• Stay abreast of industry trends, emerging technologies, and regulatory requirements that impact transformation efforts.
• Establish effective and up to date change methodology, change practice, tools and standards are in place, driving a collaborative and productive approach to change management.
• Lead the change team in planning and developing scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Ensure all change initiatives adhere to the Santam and Sanlam Group Risk and Financial Policies.
• Ensure all business change projects adhere to the company's methodology.
• Work with the exec stakeholders & programme managers to ensure the change work is adequately resourced, budgeted and scheduled.
• Present regular updates to the Santam Group EXCO and the associated Business Unit Exco's
• Effective management of Business Change budget and charges to clients (Actual costs against budget; Client Satisfaction survey; Comparison of prices (resource rates) against the market)

Qualification

• Bachelor's degree in business, Technology, Organizational Psychology, or a related field
• 8+ years of experience in change management, Agile transformation, or business transformation, preferably in the insurance or financial services industry.
• Strong knowledge of Agile methodologies (Scrum, SAFe, Kanban, Lean) and change management frameworks (Prosci, ADKAR, Kotter's Change Model).
• Proven experience leading large-scale change initiatives and Agile transformations.
• Strong leadership and stakeholder management skills, with the ability to influence at all levels.
• Experience in developing and implementing change and Agile governance frameworks.
• Excellent communication, facilitation, and coaching skills

Knowledge and Experience

• Proven track record for having worked effectively with large scale change in organisations (8 or more years) – specifically in large scale programmes and projects
• Sound experience in strategic management of organisational change (including the taking of a lead role in implementing change management initiatives)
• Extensive demonstrable experience and successful track record of leading, continuous improvement and innovation in a large and/or complex organisation
• Senior level leadership and management experience in an organisation of comparable scope and complexity, with strong contributions to strategic organisational development and change
• Exceptional commercial acumen and understanding
• Experience in working with systems thinking
• Experience of working in an organisation going through fast paced, transformational change
• Experience in facilitating multi-disciplinary teams in complex environments
• Experience in Financial Services advantageous
• Business Consulting background
• Cutting edge Change Management methodology knowledge
• Project management experience
• Consulting experience preferable in large-scale organisations
• Stakeholder management experience

Skills

• Design/Conceptualisation skills; creativity and new thinking
• Ability to draw inferences and connect concepts, analytical thinking
• Influencing skills
• Negotiation skills
• Strong co-ordination, prioritisation, organisational and planning skills
• Excellent interpersonal, communication and networking skills across all levels
• High stress tolerance
• Strong quality and client service orientation
• Dealing with confidentiality
• Report writing skills
• Ability to 'think-out-of-the-box' / lateral thinking
• High initiative/self-starter/proactive and anticipate requirements
• Professionalism, excellent judgement, use of discretion and problem-solving abilities
• Ability to work and make decisions independently
• Computer literate (Excel, Word and PowerPoint)

Core Competencies

Cultivates innovation - Contributing strategically

Customer focus - Contributing strategically

Drives results - Contributing strategically

Collaborates - Contributing strategically

Being resilient - Contributing strategically

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that's shaping the future of insurance. This is Freedom