482 Account Strategy jobs in South Africa

*Job Classification *
Job Classification: Marketing, Communication and Research

Job Post End Date: 31 October 2025

Reporting Line: Head: Digital Marketing Strategy & Innovation

Direct Reports: 3 x Digital Marketing Managers

Job Purpose
The Senior Manager: Digital Marketing Strategy oversees the development of digital marketing initiatives, enhancing capabilities and progressing maturity at Nedbank. They contribute to the effective use of data and marketing technology (MarTech). Leading a team of digital marketing managers and collaborating closely with marketing pods and agile squads, this individual crafts data-driven, performance-focused strategies that align with business objectives to achieve meaningful results. Utilising Nedbank's full MarTech suite, including Adobe Experience Cloud and emerging AI technologies, they enable teams to innovate, personalise client experiences, and boost commercial growth. The role is crucial in converting complex data and technology into effective strategies, ensuring digital marketing efforts are innovative, client-focused, and aligned with Nedbank's vision for future-ready marketing.

Key Responsibilities
Strategic Digital Marketing Leadership (50%)

• Lead the development of integrated, measurable, client-centric digital marketing strategies.
• Drive capability building and maturity in digital marketing across teams.
• Partner with pods and agile squads to design, test, and optimise performance-driven campaigns.
• Use insights and analytics to ensure strategies are aligned with business growth and ROI.

MarTech-driven Campaign Enablement (30%)

• Partner with Group Technology and other functions to creatively leverage Adobe Experience Cloud (AEM, Journey Optimiser, Analytics, Target, Firefly, Creative Cloud) and other MarTech tools (e.g. GA4, Apps Flyer).
• Act as a catalyst for MarTech-enabled creativity, guiding marketers across the group in the strategic use of data and technology to enhance campaign impact.
• Ensure MarTech initiatives are tightly integrated with campaign objectives and deliver clear, measurable value.
• Provide strategic input into MarTech enablement roadmaps, focusing on campaign outcomes rather than simply platform adoption.

AI and Advanced Technology Integration (20%)

• Identify and champion opportunities to apply AI and advanced technologies in marketing activity for greater personalisation and efficiency.
• Collaborate with cross-functional teams to evaluate and implement AI tools that enhance campaign creativity and effectiveness.
• Contribute to the responsible governance of AI and data-driven marketing, ensuring its ethical and impactful use.
• Build awareness and capability across marketing teams on the creative potential and limitations of AI in marketing.

Education & Qualifications
Postgraduate degree in Marketing, Communications, or a related field (master's degree is advantageous). Professional certification in Digital Marketing and relevant MarTech tools is advantageous.

Experience

• 7–10 years in senior digital marketing roles, with proven leadership experience.
• Demonstrated ability to drive strategy, build capability, and uplift digital maturity.
• Demonstrated expertise in creatively applying MarTech platforms (preferably Adobe Experience Cloud) to drive marketing success.
• Experience working cross-functionally with technology and data teams.
• Interest and aptitude in AI-driven marketing innovation.
• Agency experience is advantageous.

Technical Skills

• Optimising digital marketing channels (web, social, mobile, direct) – Advanced.
• Leveraging digital advertising platforms (including programmatic display, paid search and performance media) – Advanced.
• Agile ways of working and project management – Progressive.
• Process improvement and journey orchestration – Progressive.
• Communication & presentation skills – Advanced.

*BEHAVIOURAL COMPETENCIES *

• Change Leadership – Inspire and guide teams through transformation.
• Cross-Functional Influence – Build alignment across marketing pods, Group Technology, risk and compliance, and external partners.
• Strategic and Conceptual Thinking – Translate complexity into actionable strategies.
• Planning & Project Management – Prioritise, roadmap, and deliver effectively.
• Customer Focus – Keep client-centricity at the core of digital initiatives.
• Ethical Responsibility – Ensure responsible application of AI and data-driven marketing.
• Tenacity & Resilience – Persist through setbacks with determination and a solutions-focused mindset.

*ORGANISATIONAL FIT *

• High Fit Facets: Challenging the status quo, continuous improvement, customer focus, personal growth, planning for long-term success.
• Low Fit Facets: Growth at any cost, geographic dispersion, thriving on risk.

Please contact the Nedbank Recruiting Team

Are you a results-driven professional with a knack for identifying market opportunities and building lasting client relationships?

Our client is a pioneering financial services group, known for bringing customer-focused innovation to the industry. Our client is seeking a Strategic Account Manager to join their team and help the company drive growth within their Value-Added Products and Services (VAPS) portfolio.

In this role, you will be a key driver of business development and client success. Your primary purpose is to conduct analysis to provide actionable insights and promote new and existing VAPS products through strategic engagement with the sales team. You'll play a vital part in growing our profitability by delivering customer-focused solutions.

Responsibilities:

• Business Development: Monitor sales and market data to identify new business opportunities within a specific geographic region. You'll use your research and analytical skills to spot key market themes and trends.
• Insights and Reporting: Prepare data and analytics reports, interpreting complex patterns to provide actionable recommendations to management.
• Relationship Management: Develop and implement a relationship management plan to build connections with key decision-makers and influencers in customer organizations. You will collect feedback to ensure client needs are met and provide recommendations for changes.
• Compliance and Expertise: Maintain a deep understanding of our organization's policies, procedures, and relevant regulations. You will also act as a subject matter expert for the team and maintain your professional development.
• Project Management: Manage a portfolio of product projects and report on key milestones and deliverables.

• Grade 12/ SAQA Accredited Equivalent.
• A relevant 3-year business-related degree/diploma.
• FAIS recognised qualification.
• Regulatory Examination.
• Class of Business Certification.
• STI Qualification.
• KI Regulatory Examination.
• Experience: You must have 3-5 years of essential experience in account, product, or partner management.
• Experience in the financial services and marketing industries is advantageous.

We are recruiting on behalf of our client, a leading player in the
digital banking and fintech space
, for a
Strategic Account Manager
. This is a
fully remote opportunity
, offering the chance to work with innovative solutions that are reshaping financial services across global markets.

About the Role:

The Strategic Account Manager will be responsible for
building, managing, and growing strategic customer relationships
. You'll act as a trusted advisor, aligning customer needs with cutting-edge solutions, ensuring customer success, and driving business growth.

Key Responsibilities

• Develop and execute account strategies to ensure customer satisfaction and growth.
• Serve as the main point of contact for executive-level stakeholders.
• Provide strategic advice, insights, and tailored solutions in the fintech/payments sector.
• Build long-term, value-driven partnerships while identifying cross-sell and upsell opportunities.
• Collaborate with internal teams to deliver seamless solutions and outstanding customer experiences.

Profile:

• 5+ years' experience
  in strategic/key account management, preferably in
  banking, fintech, or payments
  within the MEA markets.
• Strong background in
  customer relationship management, solution selling, and advisory roles
  .
• Proven ability to influence C-level executives and manage complex accounts.
• Master's degree
  in Business, Finance, Technology, or related field preferred.
• Fluency in
  English
  (Arabic or French is a plus).

Success in this role will mean:

• High customer satisfaction and retention.
• Driving growth through cross-sell and upsell strategies.
• Strong, enduring relationships with senior stakeholders.
• Recognition as a subject matter expert in digital banking and payments.

At Elanco (NYSE: ELAN) – it all starts with animals
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better – join our team today
Your role:
The Strategic Account Manager (SAM) will play a crucial role in driving sales growth and developing trusted long-term relationships with strategic accounts within the Sub-Saharan Africa export territory.

The SAM will be responsible for developing and implementing strategic account plans, managing a portfolio of key distributors and producers, offering value added solutions whilst maximizing profitable sales opportunities across our portfolio of leading animal health products.

This opportunity is ideal for a highly-motivated commercial professional with outstanding interpersonal skills, who can navigate diverse markets and cultures, and consistently deliver commercial results.

Your responsibilities:
Strategic Account Management

• Develop, execute, and monitor strategic account plans to achieve/exceed agreed sales and distribution goals within assigned territories, including but not limited to (specify territories).
• Prepare robust territory business plans mapped to commercial objectives and execute strategic account plans for key distributors and veterinary clinics within the assigned territory, focusing on achieving sales targets and growing market share.
• Identify emerging business opportunities, market trends, and potential sales risks in export markets.

Relationship Building

• Build and nurture strong, long-term relationships with key decision-makers at assigned accounts, establishing trust and credibility.
• Action and present business reviews with accounts/distributors to demonstrate Elanco's value, address needs, and identify new opportunities.

Sales Growth and Account Management
:

• Drive sales of the company's animal health products within the territory, achieving or exceeding assigned sales targets focusing on market share gains and new product launches.
• Negotiate and manage commercial agreements, pricing, and contract terms with key accounts.
• Coordinate internal resources (technical, supply chain, regulatory) to deliver on customer commitments.

Market Analysis
:

• Conduct regular market analysis to identify opportunities and threats, and adapt sales strategies accordingly. Stay informed about competitor activities, market trends, and customer needs.

Collaboration
:

• Act as the "voice of the customer" within Elanco, championing their requirements across internal teams e.g. Marketing, Technical, Regulatory, and Supply Chain teams.
• Work with Technical Services and local teams to support customer training, technical adoption, and differentiated service.

Forecasting:

• Ensure accurate 12 month rolling forecasts are provided for key/identified distributors/customers with an emphasis on continued improvement on Forecast Accuracy.

Reporting
:

• Provide regular reports/communication on account performance, market conditions, competitor activities, threats & opportunities, with solutions on identified issues/challenges

In Country Sales
:

• Minimize Over Stocks/Expired Stock and/or Out of Stocks by sourcing In Country Sales Out Data, with relevant analysis & action to ensure stock levels are maintained within Months Cover Targets

Travel
:

• Travel regularly within the assigned Sub-Saharan Africa territory to visit clients and attend industry events, as required.

Compliance
:

• Adhere to all company policies, procedures, and ethical guidelines, including those related to sales practices and interactions with healthcare professionals.

What You Need to Succeed (minimum qualifications):

• Bachelor's degree in Veterinary Science, Animal Science, Business Administration, or a related field.
• Proven track record of success in key account management or sales within the animal health industry, ideally with experience in the Sub-Saharan Africa region. A demonstrable network of contacts in the region would be highly beneficial.
• Strong commercial acumen, with the ability to develop and implement effective sales strategies.
• Excellent communication, interpersonal, and presentation skills, with the ability to build rapport with diverse stakeholders.
• Fluency in English (and French, proficiency in Portuguese would be a significant advantage).
• Strong analytical and problem-solving skills, with the ability to interpret market data and make informed decisions.
• Ability to work independently and as part of a team, with a proactive and results-oriented approach.
• Proficiency in Microsoft Office Suite and CRM software.
• Willingness to travel extensively within the assigned territory.

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Purpose of the Role:

The Strategic Account Manager will manage and grow key strategic accounts for our app, driving user acquisition, revenue growth, and client satisfaction. This role involves strategic planning, cross-functional collaboration, executive-level communication, and coordinating multiple departments to enhance account performance and operational efficiency.

Key Responsibilities:

• Develop and execute strategic account plans to drive app adoption, engagement, and revenue growth.
• Manage relationships with key clients and stakeholders; conduct regular business reviews and identify expansion opportunities.
• Implement data-driven strategies to optimize account performance and exceed targets.
• Conduct strategic client meetings and deliver tailored app solutions.
• Identify partnership, collaboration, and promotional opportunities to increase app visibility and downloads.
• Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback into app features and services.
• Report to Executive Committee (Exco) on account performance, strategic initiatives, and key development areas.
• Coordinate relevant departments to ensure seamless execution of client initiatives and app projects.
• Analyze client accounts to identify development areas and propose actionable growth strategies.
• Monitor market trends, competitor apps, and industry developments to inform account strategies.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, Sales, or related field.
• 3–7 years' experience in strategic account management, digital account management, or key client management.
• Proven track record in driving growth in digital products or apps.
• Experience communicating and reporting at executive level (Exco).
• Strong analytical, communication, negotiation, and interpersonal skills.
• Experience collaborating with product, marketing, and operational teams in a tech or app environment.

Skills and Competencies:

• Strategic planning and execution
• Client relationship management
• Executive-level communication and reporting
• Cross-functional collaboration and departmental coordination
• Data-driven decision-making
• Problem-solving and conflict resolution
• Project and time management
• Proficiency with CRM systems, analytics platforms, and reporting tools

Key Performance Indicators (KPIs):

• Revenue growth and achievement of app-related sales targets
• Account retention and client satisfaction rates
• Increased app adoption and user engagement from key accounts
• Successful implementation of strategic account plans
• Effective collaboration with internal teams and partners
• Identification and development of key areas for account and operational improvement
• Clear and actionable reporting to Exco on account performance and strategic initiatives

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.

Who we are

Edison Stone is the wholesale subsidiary of the Yuppiechef group, based in Cape Town. We distribute top international and industry-leading kitchen and homeware brands and products. We are a close, relationship-based team that shares a passion for cooking and everything in the kitchen. Although we unite over how we work together, each of us brings something different to the team and we celebrate our diversity.

Who we're looking for

We are looking for a Strategic Account Manager to join our tight-knit and high-performing team. The ideal candidate has a love for kitchen and homeware products and the latest homeware trends. You enjoy working with numerous international suppliers and brands and selecting product ranges and wholesale product offerings that are suitable for our market and customers. You're able to negotiate pricing and promotional opportunities and to report back on performance and stock management. You are a strategic thinker and someone who is eager to learn, a self-starter, problem solver, able to manage priorities and who's comfortable to work under pressure. We work in a dynamic retail environment and new challenges come our way every day, so you will be able to take on new tasks and challenges with a positive, strategic and goal-focused attitude.

What your role looks like

Reporting to the Merchandise Manager, you'll be operating as the lead point of contact to oversee a portfolio of assigned brands to maintain/create long-term, trusting relationships with international brands. In this role, you will:

● Negotiate contracts and close agreements with new and existing brands and liaise with brands to assist with challenging customer requests, including price negotiations and promotional activities and activations.

● Curate product ranges that align with pricing, margin targets and market needs.

● Present new products to customers and sales teams. You will also liaise and collaborate with cross-functional internal teams (including Planning, Buying, Sales and Marketing) to develop new business from existing customers and actively seek and execute on new opportunities within our market.

● Work closely with the Planning team to forecast and track key account metrics (e.g. monthly/quarterly/annual sales forecasts and results).

● Prepare and communicate monthly and quarterly reports on account status, including opportunities/challenges to internal and external stakeholders.

● Be required to travel occasionally

Who you'll be working with Internally, you will be part of the Merchandise team and collaborate closely with the Planning, Sales and Marketing teams and externally, you will be interacting with international brand partners and wholesale customers. Who you are You are a capable, motivated and hard-working individual. Besides having the necessary talent and experience for the role, we're looking for someone who is a team player, willing to assist where needed to help get the job done.

You are able to work independently as well as create and maintain collaborative working relationships across multiple teams and role players. You can multitask and track details with a clear focus on priorities. You are excited to work in a fast-paced, sometimes unstructured environment, confident to pave the way ahead and make decisions without needing supervision. You are dedicated to service and want to see all our brands perform at their full potential.

People would also describe you as

Accurate

● Efficient

● Organised

● Good at follow-through

● Logical

What experience and skills do you need for the role

Experience: Necessary:

At least 4-6 years of experience in an Account Managing or Buying role within a retail or wholesale business.

A clear understanding of Account Managing/Buying processes.

Advantageous: Work experience in the kitchen and homeware distribution

Qualifications: Necessary:

Matric or equivalent.

Advantageous: Relevant Tertiary qualification;

Experience in international brands and wholesale/distribution account managing/buying; Skills: Technical skills:

● Great analytical ability with comfort in finding patterns and information in data

● Strong computer skills with familiarity working with data and data structures

● Excel proficient. Personal skills:

● Excellent verbal and written skills (English). You should feel comfortable communicating with international suppliers and internal and external stakeholders.

● An ability to manage your own time and deliverables

● Dedication to follow through and excellence

● Excellent time management skills and a strong level of self-management

Are you a results-driven professional with a knack for identifying market opportunities and building lasting client relationships?

Our client is a pioneering financial services group, known for bringing customer-focused innovation to the industry. Our client is seeking a Strategic Account Manager to join their team and help the company drive growth within their Value-Added Products and Services (VAPS) portfolio.

In this role, you will be a key driver of business development and client success. Your primary purpose is to conduct analysis to provide actionable insights and promote new and existing VAPS products through strategic engagement with the sales team. You'll play a vital part in growing our profitability by delivering customer-focused solutions. Responsibilities:

• Business Development: Monitor sales and market data to identify new business opportunities within a specific geographic region. You'll use your research and analytical skills to spot key market themes and trends.
• Insights and Reporting: Prepare data and analytics reports, interpreting complex patterns to provide actionable recommendations to management.
• Relationship Management: Develop and implement a relationship management plan to build connections with key decision-makers and influencers in customer organizations. You will collect feedback to ensure client needs are met and provide recommendations for changes.
• Compliance and Expertise: Maintain a deep understanding of our organization's policies, procedures, and relevant regulations. You will also act as a subject matter expert for the team and maintain your professional development.
• Project Management: Manage a portfolio of product projects and report on key milestones and deliverables.

• Grade 12/ SAQA Accredited Equivalent.
• A relevant 3-year business-related degree/diploma.
• FAIS recognised qualification.
• Regulatory Examination.
• Class of Business Certification.
• STI Qualification.
• KI Regulatory Examination.
• Experience: You must have 3-5 years of essential experience in account, product, or partner management.
• Experience in the financial services and marketing industries is advantageous.

Are you a results-driven professional with a knack for identifying market opportunities and building lasting client relationships?

Our client is a pioneering financial services group, known for bringing customer-focused innovation to the industry. Our client is seeking a Strategic Account Manager to join their team and help the company drive growth within their Value-Added Products and Services (VAPS) portfolio.

In this role, you will be a key driver of business development and client success. Your primary purpose is to conduct analysis to provide actionable insights and promote new and existing VAPS products through strategic engagement with the sales team. You''ll play a vital part in growing our profitability by delivering customer-focused solutions. Responsibilities:

• Business Development: Monitor sales and market data to identify new business opportunities within a specific geographic region. You''ll use your research and analytical skills to spot key market themes and trends.
• Insights and Reporting: Prepare data and analytics reports, interpreting complex patterns to provide actionable recommendations to management.
• Relationship Management: Develop and implement a relationship management plan to build connections with key decision-makers and influencers in customer organizations. You will collect feedback to ensure client needs are met and provide recommendations for changes.
• Compliance and Expertise: Maintain a deep understanding of our organization''s policies, procedures, and relevant regulations. You will also act as a subject matter expert for the team and maintain your professional development.
• Project Management: Manage a portfolio of product projects and report on key milestones and deliverables.

• Grade 12/ SAQA Accredited Equivalent.
• A relevant 3-year business-related degree/diploma.
• FAIS recognised qualification.
• Regulatory Examination.
• Class of Business Certification.
• STI Qualification.
• KI Regulatory Examination.
• Experience: You must have 3-5 years of essential experience in account, product, or partner management.
• Experience in the financial services and marketing industries is advantageous.