15,819 Account Managers jobs in South Africa

Territory Account Managers

Springs, Gauteng EquipmentShare

Posted 4 days ago

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Job Description

Future Territory Account Manager Opportunity with EquipmentShare!

EquipmentShare is accepting applications for future Territory Account Manager openings in the North Palm Springs, CA area.

At EquipmentShare, we're always looking ahead — which means continuously building a pipeline of talented, driven individuals who align with our mission to improve the construction industry through innovation and service. This posting does not represent a current open position but allows you to express interest and share your experience with us. By applying here, you'll become part of our talent network and be among the first considered when future opportunities arise. We're a company in constant growth and evolution. Let's build something great together!

Primary Responsibilities

  1. Manage a geographical territory, executing the full sales strategy including market analysis, sales forecasting, pipeline management, and revenue growth through contract negotiation and customer retention.
  2. Respond promptly to inbound leads and requests. Be familiar with Customer Relationship Management (CRM) systems.
  3. Develop new business and acquire clients by building relationships with contractors and construction company principals. Educate them on how EquipmentShare can help save money, increase profits, and improve operations.
  4. Maintain and nurture existing customer relationships to ensure complete satisfaction with our service and support. Keep customers informed about new solutions that can benefit their business.
  5. Respond to and resolve customer inquiries, requests, and complaints. Conduct sales presentations to prospective and existing customers.
  6. Develop new sales strategies to increase market share and enhance customer experience.

Skills & Qualifications

  • Tenacious, innovative, with proven outside sales experience and a successful sales track record.
  • Knowledge of heavy construction equipment or industry experience (rental or construction) is preferred but not required. We are willing to train motivated salespeople.
  • Strong interpersonal and problem-solving skills.
  • Technical aptitude to adapt quickly in a fast-growing company and stay updated on EquipmentShare products and services.
  • Competitive, self-motivated, results-driven, and team-oriented.
  • Ability to manage strategic and national accounts.

Why We're a Better Place to Work

  • Competitive salary
  • Medical, Dental, and Vision benefits for full-time employees
  • Generous paid time off (PTO) and company holidays
  • 401(k) plan with company match
  • Annual tool and boot reimbursements for applicable roles
  • Fitness stipends and wellness challenges
  • Company-sponsored events and community initiatives
  • Opportunities for career growth and professional development

About You

We seek individuals inspired by our mission to transform an industry resistant to change. We value those eager to grow personally and professionally and make a tangible impact.

EquipmentShare is an Equal Opportunity Employer M/F/D/V.

Required Experience: Manager

Key Skills: Customer Service, Management, Leadership, P&L Management, Mentoring, Supervising, Employee Evaluation, Restaurant Experience, Sanitation, Math, Employment & Labor Law

Employment Type: Full Time

Experience: Years

Vacancy: 1

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Digital Account Managers

Durbanville, Western Cape R250000 - R600000 Y Rogerwilco, Digital Marketing Agency

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At Rogerwilco, we're not just a digital marketing agency - we're a team of fun, passionate, innovative, and slightly quirky individuals dedicated to fulfilling all our clients marketing needs As Africa's largest B-Corp agency - we take pride in not only the work we produce for our clients, but also the work we do to improve the communities we engage with and the world we live in.

About the Role:

We are looking for Mid-Snr Client Success Digital Account Managers/ Project Managers who are within traveling distance to
Durbanville
. You'll manage day-to-day client relationships and lead projects from briefing through to delivery. You're the ideal candidate if you're confident working across multiple teams, balancing client needs with internal priorities, and have strong strategic thinking.


Key Responsibilities:

  • Act as the primary client contact, fostering strong relationships and ensuring project success.
  • Oversee account management, campaign execution and project timelines within budget.
  • Provide strategic input, quality control, and design analysis for client projects/campaigns.
  • Work with internal teams to ensure seamless project delivery.
  • Identify opportunities for upselling and cross-selling to existing clients.
  • Maintain high customer service standards and stay updated on market trends.
  • Manage financials, ensuring invoices, POs, and reconciliations are completed timely.
  • Guide and support junior team members while maintaining a collaborative work environment.

Requirements:

  • 3-5+ years of experience in an agency account management or client service role
  • Strong knowledge of digital marketing (Performance marketing, SEO, Development, creative) and campaign execution.
  • Experience with digital web development project management
  • Excellent communication, presentation, leadership and problem-solving skills
  • Strategic thinker with a hands-on, problem-solving approach.
  • South African citizen with own reliable transport.
  • Ability to work under pressure and meet deadlines.
  • Familiarity with Clickup and the GSuite is a plus


KPIs and Deliverables:

  • Ensure quality control and timely approvals for all client work.
  • Maintain client satisfaction, clear communication, and proactive issue resolution.
  • Submit reports, contact reports, and financials accurately and on time.

Why Rogerwilco?

  • The "it" Place: We're an award-winning digital marketing agency based in South Africa and the UK who service clients across the globe. We've also won more digital marketing awards than most and were viewed as 2021's best digital marketing agency.
  • Some Rogerwilco Perks: monthly staff socials, employee wellness programs, birthday leave, on-the-job training and skills development with potential opportunities to upskill at top South African tertiary institutes, in-office and remote working days, a coffee machine like no other, SA office in the heart of Durbanville within walking distance to restaurants, shops, and great bars for any after-work drinks, a company culture that you can't beat, incredible snacks, and plenty of room for career growth.

Ready to make your mark? We'd love to see what you've got Apply and tell us why you're the perfect fit for Rogerwilco

___

*Rogerwilco is a certified B Corporation. Rogerwilco is an equal opportunities employer with a commitment to diversity, equity, and inclusion.

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Regional Account Managers

Midrand, Gauteng R250000 - R600000 Y Digi Worx - Activations Events Sales Branding Digital Marketing

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JOB OVERVIEW

The Regional Account Manager is responsible for driving sales performance, overseeing a designated geographical area or region, and ensuring that sales targets and business goals are met. This role combines leadership, strategic planning, and hands-on management of the sales process. The Regional Account Manager will lead a team of Area Managers, Field Marketers, Brand Champions, and build strong relationships with the client, stores and customers. The role requires a dynamic leader who can motivate the sales team, analyze market trends, and execute strategies that drive growth.

KEY RESPONSIBILITIES:

1.   
SALES LEADERSHIP:

  • Lead and motivate the team across the designated area, ensuring that they are aligned with the company's sales goals and objectives.
  • Provide coaching and support to team members to improve their performance and help them achieve individual and team sales targets.
  • Conduct regular one-on-one performance reviews to track progress and provide feedback.
  • Identify skill gaps and provide training or development opportunities to enhance the capabilities of the sales team.

2.   
SALES STRATEGY AND EXECUTION:

  • Develop and execute regional sales strategies to meet or exceed company targets, ensuring alignment with overall business goals.
  • Analyze market data and customer insights to identify opportunities for growth, including potential new markets or customer segments.
  • Monitor and assess competitor activities and market conditions to adjust sales strategies as needed.

3.   
SALES TARGET AND PERFORMANCE MANAGEMENT:

  • Set clear sales targets and KPIs for the sales team, ensuring that they are measurable, achievable, and aligned with the broader business objectives.
  • Track team and individual performance regularly, ensuring that targets are met and taking corrective actions where necessary.
  • Prepare and present sales performance reports to senior management, highlighting key successes, challenges, and areas for improvement.

4.   
CUSTOMER RELATIONSHIP MANAGEMENT:

  • Build and maintain strong relationships, ensuring long-term business partnerships and customer loyalty.
  • Identify and target new business opportunities within the area, including expanding the customer base and increasing market share.
  • Address and resolve customer concerns or escalated issues, ensuring a high level of customer satisfaction.
  • Ensure that sales teams are equipped with the necessary tools, knowledge, and resources to address customer needs effectively.

5.   
MARKET RESEARCH AND ANALYSIS:

  • Conduct regular market research to understand customer preferences, trends, and competitive activities.
  • Monitor regional sales performance and use data analytics to forecast sales trends, adjust strategies, and allocate resources efficiently.

6.   
COMPLIANCE AND REPORTING:

  • Ensure compliance with company policies, industry regulations, and ethical sales practices.
  • Complete and submit regular reports on sales performance, market conditions, and team activities.
  • Maintain accurate records of all sales activities, customer interactions, and transactions in CRM or sales tracking systems.

7.   
TEAM DEVELOPMENT AND SUCCESSION PLANNING:

  • Identify and nurture future sales leaders within the team to ensure succession planning and business continuity.
  • Foster a culture of teamwork, innovation, and continuous improvement within the sales team.

8.   QUALIFICATIONS AND SKILLS:

  • Education:
  • Matric certificate.

  • Experience:

  • Minimum of 3-5 years of sales experience, with at least 2 years in a managerial role.
  • Experience in the telecommunications industry an advantage.
  • Proven track record of achieving or exceeding sales targets, managing sales teams, and driving business growth.
  • Strong understanding of sales processes, strategies, and techniques.
  • Experience managing multi-location or regional sales teams is preferred.

  • Skills:

  • Strong leadership, coaching, and people management skills.
  • Strong negotiation, communication, and interpersonal skills.
  • Sales-driven decision-making and proficiency in using CRM tools and sales software.
  • Proficient in Outlook, Word, Excel and PowerPoint.
  • Strategic thinker with the ability to adapt to changing market conditions.
  • Ability to build and maintain strong relationships with clients, customers, and internal stakeholders.
  • Ability to manage time effectively and handle multiple tasks simultaneously.
  • High level of motivation and the ability to inspire others to reach their full potential.
  • Strong organizational and planning skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Must have own vehicle with a valid South African Driver's licence.

If you are interested in the above position, please forward your CV to

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Virtual Sales Account Managers

Johannesburg, Gauteng CallForce

Posted 2 days ago

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Job Description

Overview

Virtual Sales Account Managers

The Virtual Sales Account Manager (VSAM) is responsible for achieving monthly, quarterly and annual goals by selling to end customers in the base as well as new non-Business customers using the telephone, Web 2.0 technologies and face to face engagements. The VSAM will build direct relationships with end user organizations and will work closely with the team to leverage Business resources to maximize the revenue opportunities within these end customer accounts.

Responsibilities
  • Customer Relationship Management: Responsible for developing relationships with the assigned customer base in order to drive the sales process (demand generation through to opportunity closure).
  • Understand the addressable market. Utilise knowledge of the region and install base to exploit commercial opportunities. Run sales campaigns and promotions, in accordance with the sales strategy.
  • Develop customer strategy which identifies the customer’s needs and defines possible solutions to enable revenue growth for the business.
  • Develop territory & account plans, prioritise internal and external (virtual and non-virtual) resources & execute to meet or exceed sales quota.
  • Position "end to end" solutions to the end customer to take total ownership of install base and to reflect the true value of the client’s Business value proposition.
  • Provide 1st level support and escalate 2nd level and 3rd level support to client services.
Minimum qualifications
  • 3 years of B2B sales experience, preferably in a fast-moving sales environment.
  • Advanced customer relationship skills with proven sales record.
  • Strong sales skills: account planning, cold calling, SWOT analysis, up-selling, cross-selling, forecast accuracy.
  • Objective-oriented. Consistent achievement of sales quotas and forecasted revenue targets.
  • Strong communication, negotiation, business acumen and presentation skills.
  • Experience working with field sales, partners, technical, and operational resources to create sales strategies and execute goals.
  • Ability to work well under pressure and proven ability to meet deadlines.

Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.

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Senior Key Account Managers

R104000 - R130878 Y Liquid Intelligent Technologies

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Company Description

Liquid Intelligent Technologies is a leading provider of connectivity, innovation, and intelligent technology solutions across 13 countries in Eastern, Central, and Southern Africa. As part of Cassava Group of companies, our core go-to-market value proposition covers 5C's and a P: Connectivity, Cloud, Cybersecurity, Compute (AI), Co-location, and Payments.

With a focus on building a digital future for Africa, our mission is to transform the African continent by empowering its people, businesses and communities with intelligent technologies.

Role Description

This is a full-time role for a Senior Key Account Manager, based in Cape Town with some work-from-home flexibility. The Senior Key Account Manager will be responsible for managing key client relationships, developing account plans, identifying new business opportunities, and ensuring customer satisfaction. Day-to-day tasks include regular client meetings, generating and submitting proposals for clients, and collaborating with internal teams to align on customer needs. The role also involves achieving sales targets and contributing to the overall business growth.

Qualifications

  • Strong relationship management and communication skills
  • Experience in account management or sales within the technology industry
  • Ability to develop and implement account plans and strategies
  • Proven track record of meeting sales targets and driving revenue growth
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Experience working with retailers is a strong plus
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Sales Manager -Account Managers -Sandton

Johannesburg, Gauteng SA Sales Fraternity

Posted 8 days ago

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Job Purpose:

The Sales Manager is pivotal in driving revenue growth, ensuring strategic alignment, and fostering a high-performing sales culture.

The Sales Manager needs to achieve consistent growth in the companys customer base and national sales figures by :

  • managing the activities of the sales team so that current activities are optimised and new business growth is achieved
  • supervising, directing, and assisting the decision making of the sales team so that they are motivated and trained for optimum performance and achieving/exceeding the sales targets; and, finally
  • carrying out competitive negotiations at a senior level and contributing as a member of the management team to the ultimate success of the company as a whole and the achievement of its strategic objectives.

Key Responsibilities:

Sales Management

The role encompasses several key responsibilities, including strategic leadership, performance management, enabling Account Managers success, client relationship growth, innovation & adaption, cross-functional collaboration, and building scalable sales operations.

Strategic Leadership:

Goal Setting: Define sales targets and objectives for Account Managers based on company goals and market opportunities.

Market Analysis: Provide insights into market trends, customer needs, and competitor activities to guide the Account Managers efforts.

Alignment with Business Goals: Ensure Account Managers strategies align with the companys overarching objectives, such as expanding into new markets, launching new products, or acquiring specific customer segments.

Performance Management:

Tracking Progress: Monitor Account Managers pipelines, deal closures, and overall performance metrics.

Feedback and Coaching: Offer regular guidance to enhance sales techniques, relationship management, and negotiation skills.

Motivation: Foster a results-driven culture, providing incentives and recognition for achieving targets.

Enabling Account Manager Success:

Providing Resources: Equip Account Managers with the tools, technology, and collateral needed to approach clients effectively.

Training and Development: Organize training on fintech products, regulatory compliance, and industry trends.

Fintech solutions often involve complex, intricate financial solutions & products requiring deep industry knowledge, so the Sales Manager ensures Account Managers can articulate value propositions effectively.

Collaboration Facilitation: Act as a bridge between Account Managers and other departments (e.g., product development, marketing, or sales support) to resolve challenges and streamline processes.

Client Relationship Oversight:

Strategic Accounts: Directly oversee key or high-value clients to ensure satisfaction and growth opportunities.

Pipeline Review: Support Account Managers in refining their approaches to prospective clients or stalled deals.

Innovation & Adaption:

Encouraging Innovation: Push Account Managers to explore new business opportunities, partnerships, and revenue streams in a dynamic fintech landscape.

Agility in Response: Help the team adapt to changing market conditions, regulatory shifts, or technological advancements.

Innovation-Driven Sales: Lead efforts to position the company as a forward-thinking partner, leveraging cutting-edge technology.

Cross-Functional Collaboration:

Integration with Marketing: Work with marketing teams to develop effective campaigns and generate quality leads.

Feedback Loop: Relay client and market feedback from Account Managers to influence product development and strategy.

Building a Scalable Sales Operation:

Process Optimization: Collaborate with Sales Operations to develop and refine sales processes, ensuring scalability and efficiency.

Data-Driven Decisions: Utilize CRM and analytics tools to make informed decisions and predict trends.

Core Responsibilities:

Sales and Operations Management:

  • Recommend and manage the P&L and budget for the relevant business unit within the company and monitor financial performance so that the business is aware of anticipated costs and revenues, areas of unsatisfactory performance and improvement opportunities and that the team focuses on delivering against P&L targets to meet financial performance targets.
  • Lead demand-generating marketing and sales activities in the assigned market for the assigned solution.
  • Convert sales opportunities to wins and invoice. Track billing and survey customer satisfaction
  • Source and distribute relevant thought leadership and marketing material to customers.
  • Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid / proposal / quote development.
  • Manage all targeted accounts customer relationships in collaboration with Pre-Sales and Service Delivery Management.
  • Collate details on new business (pipeline, pending and actual new business) and present the progress and successes of performance against Account Management objectives, targets, as well as against competitive benchmarks.
  • Attract new relationships with new customers by supporting collaborative sales efforts.
  • Collaborate with the group of Companies to leverage opportunities in our chosen industries.
  • Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers.
  • Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks.
  • Direct and participate in acquisition and growth activities to support overall business objectives and plans. Build and maintain collaborative and cohesive relationships with the management team across the business.
  • Collaborate with executive and senior leadership across Business Units to initiate and integrate the design and development of new solutions to grow the business, or to terminate those that are no longer viable.
  • Play a consultative role in reviewing and developing functional plans and budgets to ensure that plans are realistic and stretching but capitalizing upon commercial/operational opportunities.
  • Identify and assess market opportunities and new ideas within the company and for collaboration with other business units.
  • Lead own team to make a professional assessment and present appropriate recommendations to the Managing Executive and the EXCO team.
  • Provide regular performance reports to the Managing Executive and participate with EXCO in business reviews.
  • On an ongoing basis, examine current operational processes to identify and implement potential operational improvements that will positively impact service, profitability, and cost performance for the business unit.
  • Ensure the provision of subject matter expertise for operations management and provide counsel to the company and operations leadership on all related areas to facilitate the achievement of the company strategy.
  • Identify and facilitate sales and business growth opportunities and constantly keep the commercial goals on the operations leadership teams radar.
  • Provides active input into new Account Management strategies and how opportunities will impact revenue for the business units.
  • Drive collaboration across industries and service lines, including collaboration, performance, cross and upsell opportunities.

Staff Leadership and Management:

  • Manage the effective achievement of the companys objectives through effective leadership and by setting of individual objectives, managing performance, developing, and motivating team to maximise performance.
  • Build and manage a high performing team by providing leadership, role clarity, training, and career development.
  • Ensure open communication channels with staff and implement change management interventions where necessary.
  • Definition roles, responsibilities, individual goals, and performance objectives for the team.
  • Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program within the business unit.
  • Encourage knowledge transfer through development and implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan.
  • Performance manages resources as per policies and legislation where necessary.
  • Promote a company centric and partnership approach to develop strong relationships with other working groups and ensure adherence to Group governance.

Governance, Risk and Business Continuity Management:

  • Ensure that appropriate governance systems are in place and in line with future requirements, i.e. policies, procedures, and reporting structures.
  • Continually assess the competitiveness of all operations programs and practices against the relevant comparable companies, industries, and markets.
  • Stay up to date of new trends and innovations in operations.
  • Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs.
  • Lead and guide improvement projects that will increase profits or protect against risks in the function.
  • Establish and maintain the highest ethical standards in operations practices.
  • Ensure that the business unit is fully compliant with all the companys initiatives through conducting regular audits and taking corrective action.

External Parties and Relationship Management:

  • Oversee relationship with service providers and ensure all the services are delivered properly, evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions.
  • Manage relationships with operational Heads and other Group Executives and act as a trusted advisor.

Education:

  • Account Management degree or equivalent qualification
  • Management/Leadership program
  • MBA or equivalent qualification (Desirable)

Experience:

  • At least 8 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver and grow a professional services/solutions practice.
  • At least 8 years solutions sales experience with a documented successful track record in selling high end services, rich and complex IT solutions in the relevant industry.
  • At least 3 years experience in managing a sales team.

Other requirements:

  • Good Business Acumen
  • Corporate Governance
  • Auditing processes
  • Solution Sales Methodologies
  • Relevant Industry/Domain knowledge
  • Entrepreneurial
  • Assertiveness
  • Leadership
  • Attention to detail
  • Conflict management
  • Professionalism
  • Presentation
  • Entrepreneurial
  • Customer relationship management
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Business Development

Bedfordview, Gauteng R104000 - R208000 Y Design Dynasty ZA

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Company: Design Dynasty

Location: Johannesburg (Remote, South Africa)

Job Description

Design Dynasty is looking for a motivated Business Development / Lead Generation Intern to support client acquisition and digital marketing efforts. This is a 3-month remote internship designed for junior candidates eager to build knowledge in business development, lead generation, and online advertising.

Responsibilities

  • Research and identify potential client opportunities using LinkedIn, Google, and business directories.
  • Build and maintain prospect lists; perform outreach via email, LinkedIn, and phone calls.
  • Assist with launching and monitoring basic online ad campaigns (Google Ads, Facebook/Instagram Ads).
  • Support digital marketing initiatives by creating outreach content, tracking engagement, and analyzing results.
  • Help schedule meetings and keep accurate outreach records.
  • Collaborate with the team to improve sales and marketing strategies based on results.

Skills & Requirements

  • Strong written and verbal communication skills in English.
  • Basic knowledge of social media platforms (LinkedIn, Instagram, Facebook) and online ad tools such as Google Ads and Facebook Business Suite.
  • Organized, proactive, fast learner who can manage multiple tasks independently.
  • Familiarity with spreadsheet software (Excel, Google Sheets) is preferred.
  • Own laptop/computer with a stable internet connection of at least 30 Mbps up and down.
  • Able to work 5 days a week (Monday to Friday), GMT+2 timezone (Johannesburg hours). Saturday and Sunday off.
  • Flexible to work during any shift or time of day that suits your schedule.

Desired/Bonus Skills

  • Knowledge of running or supporting online ad campaigns at any level (academic, personal project, or internship).
  • Familiarity with lead generation funnels, digital analytics, and market research.
  • Previous involvement in cold outreach or sales campaigns is a plus but not required.

Please note:

This is an unpaid internship designed to provide valuable real-world knowledge in business development, lead generation, and digital marketing. While this internship does not offer monetary compensation, outstanding performance and dedication can lead to a permanent position with Design Dynasty. We are committed to supporting our interns' growth and career advancement, and exceptional contributors will have the opportunity to join our team full-time.

Additionally,

if you successfully bring in significant clients, you may be eligible for commission-based earnings tied directly to those clients.

Gain hands-on experience with real B2B outreach, digital ad campaigns, and client acquisition strategies while working flexibly from your chosen time or shift.

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Business Development

R900000 - R1200000 Y GoApply Vault

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Job Description

We are seeking a Business Development & Events Specialist to drive strategic outreach, strengthen client engagement, and maximize brand visibility through partnerships and events. The role focuses on pipeline growth, stakeholder engagement, and execution of targeted business development initiatives.

Key Responsibilities:

  • Identify, prospect, and engage potential clients, partners, and sponsors.
  • Build and manage a pipeline of business opportunities through outbound outreach and networking.
  • Plan, coordinate, and execute events, conferences, and industry activations to drive brand engagement.
  • Develop pitch materials, proposals, and presentations to secure partnerships.
  • Maintain and grow long-term relationships with key stakeholders, associations, and vendors.
  • Track performance metrics across outreach campaigns and event ROI.
  • Collaborate with marketing, sales, and operations to align business development with overall growth objectives.

Requirements:

  • Bachelor's degree in Marketing, Business, Communications, or related field.
  • 2–4 years' experience in business development, partnerships, events, or client-facing roles.
  • Strong networking skills with ability to build meaningful relationships.
  • Proven success in driving lead generation and closing partnership opportunities.
  • Excellent communication, negotiation, and presentation skills.
  • Highly organized with experience managing multiple projects and deadlines.
  • Willingness to travel and attend industry events when required.

Preferred Skills:

  • Experience in B2B business development and event sponsorship sales.
  • Familiarity with CRM tools (HubSpot, Salesforce, or similar).
  • Knowledge of event production and logistics.
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Business Development

R900000 - R1200000 Y Gbs

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Purpose of the Role

The Business Development & Engagement Manager is responsible for identifying, developing, and managing new business opportunities while building strong client relationships in a call center environment. The role focuses on sales growth, stakeholder engagement, and strategic partnerships, ensuring revenue targets are met while enhancing the call center's reputation and market presence.

Key Responsibilities

  • Drive new business development by identifying and pursuing sales opportunities in line with company growth objectives.
  • Build, manage, and maintain strong relationships with corporate clients, stakeholders, and decision-makers.
  • Develop and implement engagement initiatives that promote the call center's services and strengthen client partnerships.
  • Collaborate with Operations, Training, HR, and Marketing teams to ensure successful execution of sales and engagement strategies.
  • Conduct client meetings, presentations, and contract negotiations to secure new business and strengthen existing accounts.
  • Monitor call center sales performance, analyzing pipeline conversion rates, campaign effectiveness, and revenue trends.
  • Report regularly to senior management and Exco on business development progress, engagement initiatives, and key development areas.
  • Represent the call center at industry events, networking forums, and corporate engagements to enhance brand visibility.
  • Identify opportunities for process improvements, partnerships, and value-added services to grow client satisfaction and retention.

Qualifications and Experience

  • Bachelor's degree in Business, Marketing, Sales, or related field (preferred).
  • 2–5 years' experience in sales, business development, or account management, ideally within a call center/BPO environment.
  • Proven track record of achieving and exceeding revenue targets.
  • Strong experience in stakeholder engagement and corporate relationship management.
  • Knowledge of call center sales processes, lead generation, and client onboarding.
  • Excellent communication, presentation, and negotiation skills.

Skills and Competencies

  • Sales and business development expertise.
  • Strong stakeholder and client relationship management.
  • Strategic thinking and execution.
  • Call center sales process knowledge.
  • Negotiation and closing skills.
  • Data-driven decision-making and reporting.
  • Cross-functional collaboration.
  • Excellent organizational and time management skills.

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.

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Business Development

R900000 - R1200000 Y Parvana

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Job Description

About our client:
With a focus on Africa, China, the UK and the US, this global investment firm offers you an opportunity to be involved with a unique approach to responsible investing whilst driving performance and innovation. This client is guided by a philosophy of investing with care and seeks out top achievers who are looking to redefine and shape the future of the investment industry. Our client holds a firm belief that their work goes beyond financial gains and numbers, recognising the impact of their actions on the lives and futures of those they serve. With a specialised focus on emerging markets and a passion for Africa and China, our client offers independent advice, analysis, and reporting services to a diverse range of asset owners, investment managers, hedge funds, private equity firms, service providers, and brokers.

What you will be doing:

  • Support the acquisition of new clients by preparing pitches, managing RFPs, and drafting proposals. Build and maintain strong relationships with existing clients and key stakeholders (e.g., Trustees, Asset Managers).
  • Develop business strategies, manage projects, and implement a practice development framework to identify new business opportunities and contribute to business growth.
  • Coordinate client onboarding and act as a liaison between senior analysts and clients to ensure a smooth transition.
  • Ensure all marketing materials, presentations, and client communications are professional, accurate, and of high quality.
  • Perform regular industry and competitor analysis to maintain a comprehensive understanding of the market.
  • Prepare and compile due diligence documents, contracts, and pricing, ensuring all business development activities adhere to the practice development framework.
  • Manage and maintain the Analytics BD content in Content Chooser, including the directories, and research topical subjects for thought leadership events.
  • Assist with administrative duties, including the compilation, printing, and delivery of sales and marketing materials.

What our client is looking for:

  • A relevant degree would be beneficial (Finance, Mathematics, Statistics, etc.)
  • A minimum of 2 - 4 years of relevant experience, with excellent English writing and editing skills.
  • Proficient in Microsoft applications, including Teams, Word, Excel, PowerPoint, SharePoint, and Dynamics Sales.
  • Skilled in internet research and data mining of industry-related sources.
  • Highly organized, a strong team player, and possesses good attention to detail.
  • Strong project management and prioritization skills.

Job ID:

  • J

For a more comprehensive list of opportunities that we have on offer, do visit our website -

Requirements

Investment, emerging markets, client acquisition, relationship management, business development, financial services.

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