618 Account Manager jobs in South Africa
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Account Manager
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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
More About What You’ll Be Doing
- Build and maintain trusted relationship with assigned (Tier) clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors).
- Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services / product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer.
- Understand client’s structure and processes around choosing / implementing new solutions.
- Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics).
- Work closely with Customer Success for existing and future SaaS business.
- In cooperation with CPaaS Registrations, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance).
- In cooperation with Revenue Assurance, monitor and take actions to minimize health risks (actively involve ensuring financial collections and netting).
- Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP / revenue.
What You Bring To The Table
- Industry experience highly preferred, understanding of SaaS and CPaaS solutions.
- Prior experience working with Revenue Assurance, Purchasing, and technical teams.
- Full cycle sales experience.
- Strong experience in Account Management - building and maintaining relationships.
- Product knowledge and / or knowledge of our competitors.
- Ability to interact with all levels of the organization.
- Team player with strong interpersonal / communication skills.
When you become a part of Infobip you can expect :
- Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
- Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
- Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
- Connect globally – Work with people from all over the world. We put the “global” in globalization.
- Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities .
Account Manager • Johannesburg, South Africa
#J-18808-LjbffrAccount Manager
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Skip the learning curve. Join the agency that's already cracked the code.
Apply now ( – we're interviewing this week and looking to hire fast for the right person.
What makes Top Account Managers Choose Us- 97% client retention rate (industry average: 71%)
- $20M+ revenue generated for healthcare clients
- Clients grow from 1-person practices to full operations in under a year
- Own your accounts like your own business – Complete autonomy with weekly founder mentorship
- 100% remote – Built remote-first, work from anywhere
- Systems that actually work – Clear task management with priorities, descriptions, and deadlines
- Your ideas become reality – Creative solutions become company best practices
Top 3 priorities:
- Drive client outcomes & retention – Own CAC targets, conversion rates, and revenue growth for your accounts
- Execute weekly plans – Build and deliver strategic plans in Monday.com, coordinate team execution
Daily wins:
- Monitor campaign performance across Google Ads, Facebook, and SEO
- Manage campaign crises when ads get disapproved or performance drops
- Proactively communicate with clients (weekly updates, monthly strategy calls)
- Coordinate internal teams to hit deadlines consistently
Daily operations:
- Own complete sales funnel (speed-to-lead, nurture sequences, show rates)
- Monitor campaign performance across Google Ads, Facebook, and SEO
- Manage campaign crises when ads get disapproved or performance drops
- Enforce scope/budget guardrails – prevent creep, approve strategic shifts
Strategic impact:
- Analyze performance data and identify optimization opportunities
- Prevent client churn by spotting satisfaction issues early
- Expand account revenue through data-driven upsell recommendations
The bottom line: Every campaign you manage helps families access therapy for their children. High stakes = highly rewarding wins.
Who Thrives HereYou're the person who:
- Creates systems naturally – you track 15+ moving pieces without breaking a sweat
- Takes ownership obsessively – when client leads drop, you lose sleep until it's fixed
- Spots problems before they happen – you see trends 3 days before others notice
- Translates vague requests into specific action plans for your team
- Follows up systematically – nothing ever falls through the cracks
- 2+ years marketing agency experience
- Solid understanding of Google Ads, Facebook Ads, and SEO basics
- Executive presence – comfortable communicating directly with Orthodox Jewish owners
- Cultural fluency – clear, respectful communication style that builds trust across different business cultures
- Experience with CRM systems and performance reporting
- Healthcare/medical marketing experience preferred
- Weekly 1:1s with Account Director for strategic guidance
- Become a specialist in the highest-paying marketing vertical
Success metrics you'll crush:
- Respond to client issues within 1-4 hours
- Achieve >4.5/5 monthly client satisfaction scores
If you're tired of being a cog in a corporate machine and want to run accounts like your own business while helping healthcare practices grow, we want to hear from you.
Next stepIf you're ready, send us your resume along with a 2-minute explanation of how you'd handle this scenario:
"A client's campaign performance dropped 40% overnight. Walk us through your exact response in the first 2 hours."
The Connective Media Group – Where healthcare marketing expertise meets proven results
#J-18808-LjbffrAccount Manager
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Join to apply for the Account Manager role at Safeguard Global .
How about a job that works for you?
Ever dreamt of a role where you call the shots on where you work? Welcome to Safeguard Global! We're all about making work fit your life, not the other way around.
Our “work in any way” philosophy means tackling projects from the comfort of your couch, breaking up your day to run errands, or taking meetings from a cozy café in another country. At Safeguard Global, you have the flexibility to balance productivity with life’s moments while meeting your deadlines.
Responsibilities- As our Account Manager , you will take ownership of strengthening client engagement by identifying opportunities to introduce additional services, driving long-term growth and satisfaction.
- Acting as the primary point of contact, you will be responsible for expanding key client relationships, reactivating previously inactive accounts, and collaborating closely with internal teams to manage stakeholder expectations and consistently exceed performance targets.
- Drive meaningful growth by hitting (and exceeding!) monthly and quarterly account targets
- Boost client value through smart upselling and service expansion strategies
- Build trusted relationships with key stakeholders, creating long-term loyalty and success
- Reignite dormant accounts, turning them into active, revenue-generating partnerships
- Identify new opportunities by understanding client expansion plans and emerging markets
- Keep clients future-ready with accurate growth forecasting and strategic insights
- Lead client growth reviews that celebrate progress and set the vision for what’s next
- Run high-impact meetings to align on KPIs, priorities, and actionable plans
- Streamline operations with tailored workflows that keep everyone—internal and external—on track
- Solve challenges fast, leveraging internal teams to ensure smooth, responsive service
- Champion seamless communication across teams and time zones
- Deliver best-in-class client experiences through rapid, thoughtful responses and support
- Be a trusted partner, guiding clients through every step of their journey with us
- Proven new business drive – you're not just great with existing accounts, you're energized by reactivating dormant ones and uncovering untapped potential
- B2B consultative selling & Customer Success experience – you know how to create value, not just close deals
- Sharp commercial instincts – you anticipate client needs, spot trends early, and offer strategic solutions that meet today’s evolving market
- Relentlessly results-driven – you’re motivated by goals and know how to make things happen
- Proficient in forecasting and managing account growth - with a results-oriented mindset and ability to meet or exceed targets
- Confident engaging with senior stakeholders – whether it’s C-Level, HR Directors, or People Leaders, you’re skilled at earning trust and influence
- Natural communicator & relationship-builder – outgoing, articulate, and always ready to connect
- Fluent in English – both written and spoken, with clarity and professionalism
- Team player to the core – you collaborate effortlessly and bring positive energy to the team
We’re not bound by traditional ways of doing things. We enable global expansion without the risk for more than 1,500 clients, but what really sets us apart is our vibe. We’re a community of 900+ Guardians, spread-out over 50+ countries, united by our dedication to a remote first and flexible workforce.
Why become a Guardian- Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
- Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family
- Make a difference: Get 2 paid charitable days off to contribute to causes you believe in
- Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
- International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
- Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
- Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
Ready to join a workforce that shapes itself around your life, and embrace remote work like a pro? Apply by clicking on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, or provide a gentle update if you have been unsuccessful at this time.
Welcome to the future of work!
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
#J-18808-LjbffrAccount Manager
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We are seeking a results-driven and customer-focused Account Manager to join NxaTel. You will play a pivotal role in fostering strong relationships with key clients, serving as their trusted advisor, understanding their unique business communication needs, and ensuring they leverage our cutting-edge solutions to drive growth and success.
Responsibilities- Develop and maintain long-term relationships with assigned client accounts to achieve high levels of customer satisfaction and retention
- Serve as the primary point of contact for clients, understanding their business goals and challenges
- Collaborate cross-functionally with Sales, Customer Support, and Product teams to ensure seamless delivery of services and solutions
- Proactively identify opportunities for upselling or cross-selling additional products and services that align with clients' needs and objectives
- Prepare and deliver compelling presentations, proposals, and contract negotiations
- Monitor and analyze client usage patterns and metrics to provide insights and recommendations for optimizing their experience
- Address client inquiries and resolve issues promptly and effectively, ensuring a positive client experience throughout the lifecycle
- Proven experience as an Account Manager, Sales Executive, or similar role in the telecommunications or technology industry, with a track record of exceeding sales targets and client retention goals
- Strong understanding of UCaaS solutions and the ability to articulate technical concepts to non-technical audiences
- Excellent communication, negotiation, and presentation skills
- Ability to thrive in a fast-paced, entrepreneurial environment with a high degree of autonomy and accountability
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred
- Experience with CRM software (e.g., Salesforce) and proficiency in Microsoft Office Suite
NxaTel Pty Ltd is revolutionizing the telecommunications industry with our innovative unified communication platform that disrupts the stagnant $50 billion UCaaS (Unified Communications as a Service) market. Our platform offers easy integration and advanced features, enabling startups and small to medium businesses across South Africa and Africa to purchase or port local numbers from over 10 countries.
At NxaTel, we empower SMBs to grow boldly by transforming the way they communicate with their customers, partners, and teams.
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Industry: Telecommunications
- Job function: Sales and Business Development
- Location: Menlo Park, Gauteng, South Africa (0081)
Please submit your resume and a cover letter outlining your qualifications and interest in the Account Manager position at NxaTel to
Why Join NxaTelJoining NxaTel means being at the forefront of disrupting the future of business communication. You will have the opportunity to work with innovative technology solutions that empower SMBs to compete and thrive in a digital-first world. We offer competitive compensation packages, ongoing training and development opportunities, and a collaborative work environment where your ideas and contributions are valued.
#J-18808-LjbffrAccount Manager
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Our client based in Cape Town, who specializes in Enterprise Resource solutions (Data, Cloud, Cyber security and Digital) is urgently looking to appoint an Account Manager / Executive, based at their Cape Town offices.
Duties & Responsibilities- Gr.12/Matric + Tertiary qualification in ICT Solution Sales and / Account Management
- Negotiation and presentation skills at Executive level
- Valid driver’s license and own vehicle
R80,000 pm TCTC
Consultant: Linda Van Staden - Dante Personnel Silver Lakes
Apply via our website
If you do not hear from us within 5 days, please accept that your application was unsuccessful.
#J-18808-LjbffrAccount Manager
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A fast-growing Accounting firm in Sandton is looking for a highly skilled and dedicated Account Manager who excels in maintaining accurate client accounting records, ensuring compliance with financial regulations, and building strong client relationships.
- Maintain accurate and high-quality client accounting records, ensuring compliance with accounting principles, regulations, and reporting standards.
- Manage a team of trainees or associates, providing guidance, mentoring, and planning their work assignments to optimize efficiency and productivity.
- Prepare monthly management accounts, analyzing financial data and providing valuable insights to clients for informed decision-making.
- Compile Annual Financial Statements in accordance with applicable accounting standards and regulatory requirements.
- Prepare and submit various tax returns, including income tax, provisional tax, dividends tax, and ensure compliance with all tax-related obligations.
- Handle all SARS queries and responses, effectively communicating with tax authorities to address client-specific issues and resolve any tax-related concerns.
- Maintain compliance with all training requirements, staying up-to-date with changes in accounting standards, tax laws, and industry regulations.
- Nurture and enhance relationships with existing clients, identifying opportunities to expand the portfolio through outstanding client service and strong relationship management.
- Ensure that all work is completed within established budgets and deadlines, managing client expectations and delivering services of the highest quality.
- Collaborate with cross-functional teams, such as auditors and tax consultants, to provide comprehensive financial solutions to clients.
- Proven experience as an Account Manager or similar role in an accounting or auditing practice.
- Qualified accountant or similar professional designation (SAIPA, SAIBA, SAICA or CIMA).
- Experience in managing a team and planning their work assignments to meet objectives and deadlines.
- Excellent interpersonal skills and the ability to build and maintain strong client relationships.
- Exceptional attention to detail, analytical skills, and problem-solving abilities.
- Proactive approach to work, with the ability to prioritize tasks and meet strict deadlines.
- Excellent verbal and written communication skills.
- Strong ownership mindset, focussed on client satisfaction.
Salary Market Related
#J-18808-LjbffrAccount Manager
Posted 1 day ago
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HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.
Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands.
Job DescriptionAnticipated Contract End Date/Length: 6-months
Work setup: Hybrid
Our client in the global professional services industry is seeking an Account Manager responsible for building trusted client relationships, providing strategic PR and influencer counsel, and overseeing the successful execution of integrated campaigns. This role ensures the delivery of impactful media, influencer, and content strategies, while also mentoring junior team members and contributing to the agency's growth.
What you will do Client Relationship Management and Strategic Counsel- Cultivate strong, trust-based relationships with clients, acting as the primary day-to-day contact.
- Understand client business objectives, industry landscape, and communication goals.
- Provide proactive PR, media relations, influencer marketing, and strategic communications counsel.
- Lead client meetings, manage expectations, and ensure client satisfaction and retention.
- Translate client objectives into actionable PR and influencer campaign strategies.
- Oversee integrated PR campaigns, including media relations, influencer partnerships, events, content, and digital PR.
- Manage project timelines, resources, and quality standards to ensure successful delivery.
- Monitor KPIs and campaign performance, preparing reports that demonstrate ROI.
- Anticipate challenges and implement proactive solutions.
- Develop and maintain strong relationships with key journalists, editors, and influencers.
- Identify news angles and craft tailored pitches to secure high-impact media coverage.
- Manage media inquiries, interviews, and press events.
- Vet, engage, and manage influencers aligned with client campaigns.
- Stay informed on media trends and emerging platforms relevant to clients.
- Collaborate on the creation of PR materials: press releases, media alerts, thought leadership, blog posts, and social content.
- Ensure all content aligns with brand messaging and resonates with target audiences.
- Support crisis communication planning and reactive media management when required.
- Mentor, coach, and oversee junior team members such as Account Executives.
- Delegate tasks effectively and ensure high-quality completion.
- Foster a collaborative, high-performance team environment.
- Identify opportunities for organic account growth and support new business initiatives.
- Monitor account profitability, track project budgets, and manage financial reporting.
- Contribute to proposals, scopes of work, and accurate budget estimates.
- Participate in agency-wide training, knowledge sharing, and process improvements.
- Contribute to new business pitches and the agency's thought leadership initiatives.
- Stay current with PR, influencer marketing, and industry best practices.
- Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, or related field.
- 3–5 years' experience in a PR agency or in-house PR role, with proven client account management.
- Experience in media relations, content development, and influencer marketing preferred.
- Excellent written, verbal, and presentation communication skills.
- Ability to translate business objectives into effective PR and influencer strategies.
- Strong media and influencer engagement expertise with established contacts.
- Highly organized with project management skills and attention to detail.
- Analytical mindset to assess campaign data and extract insights.
- Team player with leadership abilities, mentoring junior staff.
- Proactive, resourceful, and solution-oriented approach.
- Adaptability to thrive in a fast-paced, dynamic environment.
- Financial acumen with an understanding of profitability and budget management.
Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.
We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.
HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.
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Account Manager
Posted 1 day ago
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The Account Manager is responsible for managing a client portfolio, ensuring the successful execution of media campaigns and maintaining strong client relationships. This role involves coordinating with internal teams, understanding client needs and delivering results that meet client objectives. The Account Manager preferably needs to have a performance background, with experience in working for digital performance clients.
Key Responsibilities- Campaign Management: Have a basic to strong knowledge of planning, executing, and optimization of digital media campaigns across platforms such as Google Ads, Facebook, Instagram, and programmatic networks.
- Client Relationship Management: Serve as one of the primary points of contact for clients, understanding their needs and ensuring their satisfaction.
- Performance Analysis: Monitor and analyse campaign performance using analytics tools, providing regular reports and insights to clients.
- Budget Management: Oversee media budgets, ensuring efficient allocation and spending to maximize ROI. Manage flow plans timeously and with accuracy.
- Collaboration: Work closely with cross-functional teams, including creative, analytics, and performance team, to ensure cohesive campaign execution.
- Innovation: Stay updated with the latest trends and technologies in digital marketing, testing new strategies to improve campaign performance.
- Strategy: Develop digital media strategies that will deliver results.
- New Business Development: Identify opportunities for account growth.
- Problem Solving: Address any issues or challenges that arise during campaign execution, ensuring timely resolution.
- Education: Bachelor's degree in Marketing, Business, Advertising, or a related field.
- Experience: Minimum of 2-3 years of experience in account management, media planning and buying, or campaign management preferably within an agency setting.
- Skills:
- Proficiency in marketing platforms (e.g., Google Ads, Facebook Ads Manager, Telmar).
- Basic analytical skills with experience in using analytics tools (e.g., Google Analytics).
- Excellent communication, interpersonal and presentation skills.
- Excellent organizational and project management skills.
- Ability to analyse data and provide actionable insights.
- Knowledge of media planning and buying processes.
- Desired Attributes:
- Detail-Oriented: Strong attention to detail and organizational skills.
- Proactive: Ability to anticipate client needs and proactively address them.
- Team Player: Collaborative mindset with the ability to work effectively in a team environment.
- Adaptable: Flexibility to adapt to changing client needs and market conditions.
This role is crucial for driving the success of clients' digital marketing efforts and ensuring that media investments are optimized for the best possible outcomes.
Location: Sandton
Brand: Iprospect
Time Type: Full time
Contract Type: Permanent
#J-18808-LjbffrAccount Manager
Posted 1 day ago
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A software development company is looking for an experienced Account Manager to join their team.
Key deliverables
- Ensure clients are sufficiently enabled to maximize solution utilization.
- Ensure client satisfaction with services received and drive improvements where dissatisfaction exists.
- Partner effectively with the services team to ensure overall success.
- Collaborate with the business development team to realize optimization opportunities.
- Develop and maintain excellent product knowledge to communicate benefits and value effectively.
- Act as the main point of contact for client concerns and needs.
- Build and strengthen client relationships for long-term partnerships.
- Maintain accurate client records, including contract updates and renewals.
- Work with sales and internal teams on strategic marketing plans and KPIs.
- Understand our products and services to better upsell and cross-sell.
- Address customer inquiries and requests.
- Monitor accounts to ensure services meet needs and budgets.
- Meet regularly with the team to discuss progress and improvements.
- Generate progress reports for clients and management.
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team.
Technical knowledge, skills, and abilities
- Management of customer communications.
- Understanding of Internal Audit and Risk Management.
- Problem-solving skills and ability to handle difficult clients.
- High emotional intelligence.
- Proven track record of meeting/exceeding quotas and positive feedback.
- Proficiency with CRM software like Salesforce.
Behavioral, soft competencies, and skills
- Proactive and attentive to detail.
- Strong communication skills.
- Sense of humor.
- Accountability and responsibility.
- Financial literacy.
- Drive for success.
Education and qualifications
- Matric certificate.
- Business Degree or similar qualification is highly preferable.
Experience requirements
- Proven experience as an Account Manager focusing on the African Market.
- Ability to communicate and influence at all organizational levels.
- Experience with CRM software and MS Office.
- Ability to manage multiple projects with attention to detail.
- Excellent listening, negotiation, and presentation skills.
Success factors
- Strong interpersonal skills.
- Self-motivated and collaborative.
- Desire to succeed and exceed targets.
- Driven and results-oriented.
- Integrity, humor, and leadership qualities.
Account Manager
Posted 1 day ago
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Job title : Account Manager
Job Location : Gauteng, Johannesburg Deadline : September 05, 2025 Quick Recommended Links
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Overview
Responsibilities
The Account Manager will be responsible for :
Project & Campaign Management
Financial Oversight
Qualifications