4,022 Account Executive jobs in South Africa

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since (year), we have been innovating at the edge of technological possibilities and are now shaping the global communications of the future. With offices on six continents, Infobip’s platform is used by almost (percentage)% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Sales Account Executive is an individual contributor role within the regional structure, reporting directly to the Chapter Lead. The main goal of this role is to achieve financial targets through identifying and closing new business opportunities with new leads and clients. They are responsible for creating and maintaining account plans and keeping the CRM system updated with information on each prospect, client, and opportunity. Account Executives should collaborate closely with relevant internal stakeholders to ensure successful onboarding and acquisition of new business and logos.

Main Responsibilities :

• Focus on lead creation, qualification, and successful closure of Tier clients.
• Lead the sales engagement from identification through to service acquisition.
• Identify, qualify, and pursue high-value enterprise clients.
• Involve specialists when needed for specific aspects of sales.
• Implement outbound strategies and identify opportunities through discovery meetings.
• Develop solution proposals that address all customer requirements.
• Manage sales through forecasting, resource requesting, account strategy, and planning.
• Participate in developing, presenting, and selling value propositions.
• Negotiate pricing and contractual agreements to close sales.
• Maintain client relationships by collaborating internally and externally to sell and sustain account health.
• Cross-sell within existing accounts, including complex deals and renegotiations.

Main Requirements :

• Several years of sales experience in selling SaaS or CPaaS.
• Experience in the South Africa region with a strong network of relationships.
• Ability to engage and influence C-level executives and key stakeholders.
• Skilled in value-based selling and building long-term partnerships.
• Proven sales success with a track record of commission earnings.
• Ability to open doors, penetrate accounts, and meet with stakeholders across decision-making levels.
• Knowledge of Infobip and its competitors.
• Strong interpersonal, communication, and emotional intelligence skills.
• Excellent negotiation, presentation, and closing skills.
• Resilience, drive, and self-motivation.
• Highly target-driven, proactive, and competitive.
• Ability to handle rejection, adapt strategies, and refine sales approaches continuously.
• Bachelor’s degree or equivalent.
• Familiarity with the telecommunications industry is a plus.
• Business acumen with understanding of enterprise challenges, buying behaviors, and decision-making processes.
• Ability to position solutions aligned with clients’ strategic objectives.
• Proficiency in written and spoken English.

When you become a part of Infobip you can expect :

Excellent clients — We serve leading mobile operators, OTTs, brands, banks, social networks, aggregators, and more. Work with top companies and influence how they communicate with their users!

Opportunities to grow — In a growing industry and company, we support your career development across horizontal, vertical, or angular paths.

Learn as you grow — From onboarding to internal and external training resources, we invest heavily in employee development.

Global connectivity — Collaborate with colleagues worldwide. We truly embody globalization.

Pay & Perks — Competitive salary, equipment, team-building activities, and more.

Enjoy a balanced lifestyle!

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Sales Account Executive
Location: Remote
Salary: R35,000 – R130,000

About Lead Generation Group (LGG):

Lead Generation Group is redefining the lead generation space. We specialize in delivering qualified, high-intent leads to growth-focused companies across a range of industries. Our business is scaling rapidly, and we’re building a team of top-performing professionals who are driven, strategic, and thrive in high-stakes, consultative sales environments.

About the Role:

We’re seeking an experienced Sales Account Executive with a proven track record in high-ticket, B2B sales . This is a strategic role where you’ll be expected to run structured discovery calls, guide decision-makers through a consultative buying process, and consistently close high-value deals.

If you’re a sales professional who excels in meaningful, multi-step conversations — not quick transactional pitches — and you know how to create urgency by articulating real business value, this is your opportunity to shine.

What You’ll Be Doing:

• Own the full sales cycle : from initial discovery to close.

• Engage in strategic, value-driven conversations with warm, qualified leads (no cold calling).

• Tailor solutions to client needs and demonstrate ROI in a compelling, data-informed way.

• Work closely with internal teams to ensure seamless onboarding and client success.

• Maintain accurate forecasting and reporting via our CRM.

What We’re Looking For:

• 5+ years of B2B sales experience , with at least 2 years focused on high-ticket or complex solution selling.

• Strong ability to lead multiple in-depth sales conversations and drive urgency without relying on discounts or gimmicks.

• Genuine enthusiasm and energy — we want people who bring a sense of drive and ownership to their work.

• Previous experience working remotely, preferably with UK or US-based companies .

• Excellent communication, negotiation, and rapport-building skills.

• Results-driven mindset with a track record of consistently exceeding targets .

• High levels of resilience, accountability, and a desire to continually improve.

What You’ll Get:

• Base salary with an uncapped commission structure designed to reward high performers.

• Ongoing coaching and development to level up your skill set.

• Clear path for rapid career progression within a fast-growing company.

• Supportive, no-nonsense team culture where results and ownership are valued.

• Regular recognition and incentives for top closers.

We’re not looking for average. We’re looking for sales professionals who bring passion, precision, and a hunger to win.
If that sounds like you, we’d love to hear from you.

#J-18808-Ljbffr

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since (year), we have been innovating at the edge of technological possibilities and are now shaping the global communications of the future. With offices on six continents, Infobip’s platform is used by almost (percentage)% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. The Sales Account Executive is an individual contributor role within the regional structure, reporting directly to the Chapter Lead. The main goal of this role is to achieve financial targets through identifying and closing new business opportunities with new leads and clients. They are responsible for creating and maintaining account plans and keeping the CRM system updated with information on each prospect, client, and opportunity. Account Executives should collaborate closely with relevant internal stakeholders to ensure successful onboarding and acquisition of new business and logos. Main Responsibilities : Focus on lead creation, qualification, and successful closure of Tier clients. Lead the sales engagement from identification through to service acquisition. Identify, qualify, and pursue high-value enterprise clients. Involve specialists when needed for specific aspects of sales. Implement outbound strategies and identify opportunities through discovery meetings. Develop solution proposals that address all customer requirements. Manage sales through forecasting, resource requesting, account strategy, and planning. Participate in developing, presenting, and selling value propositions. Negotiate pricing and contractual agreements to close sales. Maintain client relationships by collaborating internally and externally to sell and sustain account health. Cross-sell within existing accounts, including complex deals and renegotiations. Main Requirements : Several years of sales experience in selling Saa S or CPaa S. Experience in the South Africa region with a strong network of relationships. Ability to engage and influence C-level executives and key stakeholders. Skilled in value-based selling and building long-term partnerships. Proven sales success with a track record of commission earnings. Ability to open doors, penetrate accounts, and meet with stakeholders across decision-making levels. Knowledge of Infobip and its competitors. Strong interpersonal, communication, and emotional intelligence skills. Excellent negotiation, presentation, and closing skills. Resilience, drive, and self-motivation. Highly target-driven, proactive, and competitive. Ability to handle rejection, adapt strategies, and refine sales approaches continuously. Bachelor’s degree or equivalent. Familiarity with the telecommunications industry is a plus. Business acumen with understanding of enterprise challenges, buying behaviors, and decision-making processes. Ability to position solutions aligned with clients’ strategic objectives. Proficiency in written and spoken English. When you become a part of Infobip you can expect : Excellent clients — We serve leading mobile operators, OTTs, brands, banks, social networks, aggregators, and more. Work with top companies and influence how they communicate with their users! Opportunities to grow — In a growing industry and company, we support your career development across horizontal, vertical, or angular paths. Learn as you grow — From onboarding to internal and external training resources, we invest heavily in employee development. Global connectivity — Collaborate with colleagues worldwide. We truly embody globalization. Pay & Perks — Competitive salary, equipment, team-building activities, and more. Enjoy a balanced lifestyle! #J-18808-Ljbffr

Sales Account Executive
Location: Remote
Salary: R25,000 – R55,000 - Potential to double/triple with uncapped commission structure.

About Lead Generation Group (LGG):

Lead Generation Group is redefining the lead generation space. We specialize in delivering qualified, high-intent leads to growth-focused companies across a range of industries. Our business is scaling rapidly, and we’re building a team of top-performing professionals who are driven, strategic, and thrive in high-stakes, consultative sales environments.

About the Role:

We’re seeking an experienced Sales Account Executive with a proven track record in high-ticket, B2B sales . This is a strategic role where you’ll be expected to run structured discovery calls, guide decision-makers through a consultative buying process, and consistently close high-value deals.

If you’re a sales professional who excels in meaningful, multi-step conversations — not quick transactional pitches — and you know how to create urgency by articulating real business value, this is your opportunity to shine.

What You’ll Be Doing:

• Own the full sales cycle : from initial discovery to close.

• Engage in strategic, value-driven conversations with warm, qualified leads (no cold calling).

• Tailor solutions to client needs and demonstrate ROI in a compelling, data-informed way.

• Work closely with internal teams to ensure seamless onboarding and client success.

• Maintain accurate forecasting and reporting via our CRM.

What We’re Looking For:

• 5+ years of B2B sales experience , with at least 2 years focused on high-ticket or complex solution selling.

• Strong ability to lead multiple in-depth sales conversations and drive urgency without relying on discounts or gimmicks.

• Genuine enthusiasm and energy — we want people who bring a sense of drive and ownership to their work.

• Previous experience working remotely, preferably with UK or US-based companies .

• Excellent communication, negotiation, and rapport-building skills.

• Results-driven mindset with a track record of consistently exceeding targets .

• High levels of resilience, accountability, and a desire to continually improve.

What You’ll Get:

• Base salary with an uncapped commission structure designed to reward high performers.

• Ongoing coaching and development to level up your skill set.

• Clear path for rapid career progression within a fast-growing company.

• Supportive, no-nonsense team culture where results and ownership are valued.

• Regular recognition and incentives for top closers.

We’re not looking for average. We’re looking for sales professionals who bring passion, precision, and a hunger to win.
If that sounds like you, we’d love to hear from you.

Our client is changing how businesses sell - with voice AI that replaces junior sales reps with consistency and predictable results at a fraction of the cost. They are a fast-growing profitable startup helping businesses scale outbound and close faster.

Role Overview

Our client is hiring a B2B Sales Account Executive who thrives on momentum. Youll be the human face that takes interest to impact. Your job is to take inbound leads live transfers from their voice agents and demo requests then guide those prospects through a powerful sales conversation to close.

Youll sit right in the sweet spot - where warm interest meets sharp closing skills.

Training coaching and development will be provided to you.

Job Type : Full Time / Permanent

Work Place : Remote

Location : South Africa

Working Hours : Australian Working Hours (approx. 1am10am SAST)

Requirements

• Have 25 years of B2B sales or SDR / sales AE experience.
• Proven outbound sales experience is essential.
• Experience working in SaaS environments is a strong advantage.
• Experience with outbound sales is a must.
• Are confident on the phone and on Zoom and quick to build rapport.
• Can handle 10 live calls a day and thrive under pressure.
• Love startup energy and want to help shape a sales playbook.
• Are comfortable with flexible hours across time zones (global leads).
• Have an accent that can be easily understood by major cultures in Australia the UK and UAE.

Responsibilities

Take live call transfers and inbound leads from their voice AI engine

Run fast value-driven discovery calls and schedule product demos

Guide prospects through demos and proposals to close deals quickly

Work with the founders to refine scripts and surface customer objections

Hit and exceed weekly close targets (we close fast)

Benefits

Base salary uncapped commission

Remote work with full flexibility

A front-row seat at a fast-scaling AI company

Opportunity to help build the sales team and grow into a leadership role

Key Skills

Business Development,Customer Service,Revenue Growth,Product Knowledge,Healthcare,Account Management,CRM,Salesforce,Customer Relationships,New Customers,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients

Employment Type : Full Time

Experience : years

Vacancy : 1

#J-18808-Ljbffr

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

Summary of Job :

The Senior Sales Account Executive is responsible for owning all aspects of the sales cycle including prospecting new organisations, completing needs analyses and proposing suitable solutions. They are required to implement a balanced approach of new business development and account management activities that involves a high outreach strategy, establishing great relationships, and implementing account specific strategies that meet the needs of their prospective client.

This responsibility includes:

1. Delivering annual booked revenue based on an allocated quarterly revenue target.
2. Deal size guidance $150K - $50K
3. Transactional sales: 40%
4. Contracts/Forward commitments: 60%
5. Managing, nurturing and developing 20 to 40 corporate accounts with a focus on driving recurring/year on year revenue growth.
6. Predominant focus on driving 12 to 24 month contracts.
7. Building out a robust pipeline to grow revenue across multiple product lines.
8. Predominant focus on selling to large enterprises.

This role reports to the Head of Enterprise Sales, and collaborates with the wider enterprise sales team to achieve their revenue goals.

Key Role and Responsibilities:

1. Achieve an annual sales quota of 2M+
2. Achieve deal sizes of between 150,000 and 350,000
3. Implementing account specific strategies, achieving a balance of 40% transactional sales and 60% contract/forward commitment sales to help drive opportunity for recurring revenue.
4. Developing a client base of 20 to 40 corporate accounts through a customer contact strategy that includes regular face to face interaction, creating multiple contact points;
5. Maintain a robust pipeline of opportunities by continuously researching and prospecting new business opportunities through cold calling, and alternative reach out methods;
6. Developing, owning and implementing a quarterly ‘route to target’ sales approach by leveraging internal sales data and industry insights;
7. Independently completing regular needs analyses, formulating proposals, detailing costing, and negotiating payment terms with organisations.
8. Act as both product and process specialist.
9. Continually share market insights to support product development.
10. Participate in select strategy meetings to help shape offerings and the direction of the sales team.

Education and Experience:

• 3 - 4 Year Marketing or Sales related qualification
• 8+ Years business development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education
• Experience dealing with, and successfully, influencing high level/C-suite executives
• Ability to multitask, manage projects and work under pressure
• Excellent interpersonal, leadership, negotiation skills and creativity
• New business development experience
• Account Management experience
• Excellent verbal and written communication skills
• Basic data analysis skills
• Willingness to travel internationally & domestically
• Drivers license

Working Conditions

The Senior Sales Account Executive is required to travel on a regular basis - traveling is predominantly domestic with potential international traveling dependent on demand and opportunity - This is discretionary and approved by the Head of Enterprise Sales.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: .

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

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Essential Job Functions

• Collects competitive intelligence, analyzes information or market trends, conditions, and gauges anticipated demand.

Conditions and gauges anticipated demand.

Reviews analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives.

Develops target list and initiates contact with potential clients through prospecting via phone calls, social media, cold calling, and promotional fliers.

Distribution.

Confirms appointments to introduce the company and our services to potential clients and build and maintain ongoing relationships.

Works with the customer to understand and identify their strategic vision, objectives, and needs while aligning our products and services.

Supports existing customers, acting as an intermediary for communication between clients and their operations teams and CWW network, available for escalation where required.

Increases business with established and new customers over time.

Achieves KPIs as agreed upon.

Keeps abreast of emerging technology changes and innovations.

Performs other duties as assigned.

Physical Requirements

Position may require extended periods of sitting, computer use, standing, and walking. Some light lifting may be required in some instances.

Other Skills and Abilities

• Excellent written and verbal communication skills with attention to detail and prioritization.
• Excellent sales experience.
• Strong client-facing skills and effective selling to an executive, owner, or decision-maker with a consultative approach.
• Strong entrepreneurial experience and goal-driven focus.
• Ability to analyze and interpret highly complex regulations and procedures.
• Ability to work in a fast-paced environment and at times under high pressure.
• Ability to plan, organize, and manage multiple projects and set priorities.
• Dependable, follows instructions, and responds to management direction but can work independently.
• Ability to effectively present information and respond to questions from groups of clients and employees.
• Ability to maintain stable performance under pressure or opposition.
• Ability to meet challenges with resourcefulness.
• Advanced proficiency in Microsoft Office and CRM software.

Education & Direct Work Experience

• Grade 12 / Matric Certificate is required; Bachelor's Degree preferred.
• 3 - 5 or more years of logistics sales-related experience required.

Certifications & Licences

• Professional certification may be required in some areas.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Required Experience :

Key Skills

Business Development, Customer Service, Revenue Growth, ABC Analysis, Account Management, Communication, CRM, Excel, Salesforce, PMP, Customer Relationships, Business Relationships, Sales Goals, Sales Process, CPA

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1

#J-18808-Ljbffr

Job Title : Account Executive

Job Location : Johannesburg

Model : Hybrid

Netsurits mission is to Support the dreams of the doers. For Netsurit this means helping employees achieve their personal dreams and ambitions while they free up our customers to meet their broader business goals by taking the burden of day-to-day IT operations off their shoulders. Whats your dream Join the Netsurit Team and enjoy a culture where each employee is encouraged to dream and work on their dreams!

Purpose : As an Account Executive you will take full ownership of a diverse client portfolio. Your role encompasses several key areas : Strategy Driver Operational Oversight Relationship Owner Sales Farmer Technology Champion and Commercial Owner.

Key Responsibilities :

• Operational Oversight : Ensure seamless operations in line with Service Level Agreements (SLAs) and client requirements.

Ensure a complete understanding of the contract and clients requirements translating these requirements into operational service delivery.

Meet with teams regularly to discuss day-to-day operations and identify opportunities for improvement and sales.

Source and interface with vendors as needed to provide services or products to clients.

Engage with clients in monthly service review meetings and assist in driving escalations and crisis management.

Relationship Building : Foster strong relationships with decision-makers and key contacts.

Act as a Single Point of Contact for clients by liaising with service providers and teams on behalf of clients.

Build and manage client relationships with all key stakeholders to ensure a strong partnership.

Create opportunities to build stronger relationships with stakeholders through events and personal touches like birthday gifts.

Sales Farmer : Identify opportunities for upselling and cross-selling to existing clients.

Review existing clients products and requirements to locate opportunities for new or additional services or products.

Provide quotes and create proposals for clients ensuring service delivery once solutions are accepted.

Perform weekly sales forecast updates on the CRM system.

Technology Champion : Stay updated with the latest technologies and drive client technology roadmaps.

Complete relevant training and understand client environments.

Set up client workshops to discuss new opportunities and drive client technology roadmaps.

Inform clients on warranty status of equipment where relevant.

Commercial Owner : Manage SLAs renew contracts and ensure profitability.

Drive SLA renewals and create costing for new proposed SLAs.

Review and amend contracts as needed understanding client agreements and managing IT spend.

Strategy Driver : Develop and implement strategic plans to enhance service delivery and client satisfaction.

Create client roadmaps and meet with clients to discuss opportunities for improved service delivery or products.

Review clients strategic business plans to assess needs and plan optimal services.

Qualifications :

5-10 years of IT experience

Background in outsourcing / consulting

Technical / operations expertise

Service delivery and financial knowledge

Sales experience

ITIL understanding

Competencies :

Strategic insight

People-oriented

Relationship building

Problem-solving

Planning and foresight

Assertiveness

Skills :

Excellent communication (verbal and written)

Strong presentation skills

Proficiency with PSA / reporting tools (e.g. ConnectWise Brightgauge)

Knowledge of analytics tools

Advanced Microsoft Excel skills

Why Join Us

Be the trusted advisor and primary B2B contact for our clients.

Drive innovation and introduce new technologies.

Manage client relationships and ensure their satisfaction.

Achieve sales targets and contribute to the companys growth.

About Netsurit : We are #305 on Inc 5000 Americas Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers!

With headquarters in New York Netsurit is a global leader in IT solutions providing comprehensive managed services cybersecurity AI capabilities and strategic insights for organizations of all sizes.

For 27 years Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on secure and resilient.

A Note to Third Parties : Principals only. Recruiters please dont contact this job poster. Please do NOT contact us with unsolicited services or offer

Key Skills

Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA

Employment Type : Full Time

Experience : years

Vacancy : 1

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Our client based in GEORGE is seeking an Account Executive to join their team. The ideal candidate would be responsible for growing market share by gaining, maintaining, growing, and retaining Business accounts.

Key Performance Outputs:
Main Portfolio:

• Attend to all client queries (revision/ renewals, rate negotiations with
• insurers, amendments, cancellations, unpaid premiums)
• Do up and cross-selling of products
• Attend to audit lists regarding information captured into the system
• Minimize cancellations through regular and proactive dealings with clients
• Assist clients with claims-related problems and report all deviations to management
• Service Clients in accordance with the clients Minimum Commercial Service Standards

Growth and profitability:

• Retain, Develop, and Grow existing clients.
• Provide after-sales service for new business
• Identify opportunities for up/cross-selling and write additional business

Client liaison:

• Regular Networking
• Identify opportunities and implement marketing and promotional activities
• Build relationships through regular contact, identifying critical decision makers with all stakeholders (client, insurers, etc)
• Client Communication - Keep clients informed of developments in the industry and market

Client Service administration:

• Adhere to FAIS requirements and set company procedures
• Ensure that policies and endorsements are loaded onto the system
• Ensure that claims are registered and follow up until claim is finalized.
• Maintain renewal lists and ensure that renewal schedules are sent to clients
• Responsible for proactive underwriting
• Business administration - new, amendments, additions, renewals
• Ensure all communication with the client is in accordance with FAIS minimum standards
• General correspondence and e-mails to clients according to company standards
• Compile and submit reports on time to line manager as per set standard
• Accurate and Prompt Partner registration and ensure that payments are made

Perform credit control:

• Ensure that debit order information is updated and liaise with the bank
• Collect money from clients electronically (where applicable)
• Advise relevant parties of unpaid items

Context:

• Financial Services Sector
• South African Regulatory framework of Insurance / brokerage industry
• Competitive environment
• Customer Focus
• Service Excellence
• Target-driven environment

Customers:

• External Clients
• Suppliers (Insurers)
• Internal customers: internal divisions and departments

Minimum Requirements:

• MatricLevel 4 FETC in Short-term Insurance
• Higher Certificate in Insurance
• Post matric qualification is an advantage (BCom Risk/Accounting, BBA)
• Passed RE Qualification

Experience:

• Account Executive
• Minimum 7 years short term insurance with 3 of the 7 years in a commercial account servicing and sales capacity.
• Experience working in a Brokerage.

Skills:

• Business Acumen (understand the economic environment & identify viable financial opportunities)
• Broking skills – medium to large commercial accounts
• Influencing and negotiation
• Computer Literacy
• Communication
• Delegation
• Analytical Ability
• Negotiation
• Presentation
• Decision making
• Time management
• Report Writing
• Selling
• Ability to manage own work and outputs

Knowledge:

• Insurance and brokerage industry and environment
• Knowledge of specialist liability is an advantage
• Commercial insurance knowledge to at least an intermediate level on all Commercial classes.
• Legal requirements of the insurance industry
• Marketing and sales principles
• Knowledge of products and services
• Knowledge of underwriting criteria

Please note that only shortlisted candidates will be contacted. #J-18808-Ljbffr