1,406 Account Director jobs in South Africa

Join to apply for the PR Account Director (Consumer) role at Accenture in South Africa .

We are seeking an Account Director to work on a portfolio of leading consumer brand clients. The successful candidate must have extensive experience working on Brand Earned Media clients and campaigns, with specific experience in consumer goods, lifestyle, and entertainment. Candidate should have Influencer Management experience and understand the insights and trends around this essential PR tool. It is imperative that the successful candidate keeps abreast of all Earned Media, PR and Influencer trends, within industry best practices.

Responsibilities (include but are not limited to):

• Senior client lead and team lead, interprets, develops, and manages strategy for clients and ensures that all plans are delivered and are in line with scope of work.
• Manage client expectations and service delivery by being a focal point for day-to-day interaction and take responsibility for the delivery of exceptional work.
• Build and manage client business and relationships, taking ultimate responsibility for client relationships with senior client contacts as well as senior business contacts and be a strategic business partner.
• Develops the PR strategy aligned with client’s business imperatives and ensures efficient execution to deliver to the highest quality.
• Ensures all work produced by team is of the highest standard and demonstrates creativity, attention-to-detail, contemporary thinking, use of new approaches and links to overall strategy and supports clients' business objectives.
• Actively ensures that team members grow and develop into strong Earned Media professionals, through growth opportunities, upskilling, delegation, accountability, and mentoring.
• Responsible for overall ‘health’ and happiness of client team.
• Expert at delivering content and solutions that speak to full PESO model (Paid, Earned, Shared, Owned).
• Expert in at least one communication area (e.g. media relations, influencer relations, content).
• Handles all contractual and financial aspects of client relationship including scope of work, client KPIs, team resourcing and hour allocation, budget tracking and management, including renegotiating annual retainer increase.
• Manages profitability of team, over- and under-servicing trends in team and proactively manages to correct.
• Ensures financial admin (Workbook) is running smoothly and accurately.
• Actively looks for opportunities to sell-in new projects, services or organically grow clients in other ways.
• Leads and participates in new business pitches.
• Supports Practice Lead in driving and growing Earned Media through new business, new products and new thinking.
• Ability to manage different personalities and always strive to get the best out of everyone.
• Keep abreast of industry (Earned Media) trends to add additional value to your client’s business.
• Should understand the evolving nuances of the consumer PR landscape and be able to strategically advise clients on tools, tactics and platforms best suited to brand and brief.
• Should have Influencer Management experience in all aspects of the process from sourcing to reporting including knowledge of key social media platforms influencers frequent and how to tactically use the platforms.
• Candidate will be expected to show proactivity and fresh thinking when it comes to planning and reverts.

• Relevant tertiary qualification in PR and/or Communications.
• Minimum 8 years working experience in PR Agency (or in a similar environment).
• Proficient in MS Office (i.e. Word / Excel / PowerPoint etc).
• Traditional and Digital Earned Media experience is essential (well versed in Digital).
• Strong command of the English language (both verbal and written).
• Strong presentation skills.
• Strong administrative and organisational skills.
• Strong numerical skills (financial & budget management experience).
• Strong multitasking skills (ability to work on more than one client at any given time).

• Team player with the ability to work independently.
• Ability to remain calm in a fast paced environment.
• Creative out of the box thinker.
• People focused including being approachable, emotionally intelligent, empathetic and compassionate.
• Proactive.
• Resilient.
• Curious and analytical.
• Deadline driven.
• Solution driven.
• Meticulous with attention to detail.
• Able to work on site in office and visit clients.

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

• Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client
• Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
• Team Management – manages and motivates team around the clients’ objectives and culture

• Education: Bachelor’s degree in marketing, Business, Advertising, or a related field.
• Experience: Minimum of 5-6 years of experience in digital account management, digital media planning and buying, or campaign management preferably within an agency setting.
• Skills:
  • Understanding of digital marketing platforms (e.g., Google Ads, Facebook Ads Manager).
  • Basic knowledge of Traditional media tools (Telma, Arianna, BrandMapp)
  • Basic analytical skills with experience in using analytics tools (e.g., Google Analytics).
  • Excellent communication, interpersonal and presentation skills.
  • Excellent organizational and project management skills.
  • Ability to analyse data and provide actionable insights.
  • Knowledge of media planning and buying processes.

• Detail-Oriented: Strong attention to detail and organizational skills.
• Proactive: Ability to anticipate client needs and proactively address them.
• Team Player: Collaborative mindset with the ability to work effectively in a team environment.
• Adaptable: Flexibility to adapt to changing client needs and market conditions.

This role is crucial for driving the success of clients' digital marketing efforts and ensuring that media investments are optimized for the best possible outcomes

Location: Sandton

Brand: Iprospect

Time Type: Full time

Contract Type: Permanent

Our ideal candidate is able to confidently and accurately identify the needs of; and opportunities within; both new and current clients across the client set attributed to them, and to resourcefully manage the process in order to successfully deliver on the advertising and marketing needs of the client's business goals, big or small, as well as ensure the same is done for anyone they oversee.

• Work cross-functionally within the agency to manage a job/multiple jobs from initial client brief to final output and billing
• Cost a job accurately according to the brief
• Create and maintain solid key client relationships as well as those of the executives you might oversee
• Drive the business unit/s of your client/s within the agency's overall business
• Manage suppliers, supplier quotes and quality control of supplier output
• Be able to report on or answer any questions around a job or it's financials at any point
• Drive efficiency within the management of jobs you oversee
• Plan relevant resources required for the job at hand and ensure quality control at output before sharing with client

• Minimum 5+ years of active account management experience in an advertising agency
• Strong people, verbal and written communication, and presentation skills - when dealing with clients and agency colleagues
• Willingness and ability to travel (Must have drivers license & own car)
• Experience in scoping out job timelines and detailed costs of jobs in order to quote clients
• Strong project management skills and attention to detail
• Ability to interpret client business needs into clear advertising/marketing briefs for the agency that answer business needs
• Maintain a high quality standard of excellence in all that you do
• Exemplify the key HOOLA values of: integrity; resourcefulness; humility and passion.

Negotiable depending on experience and the business case you bring to the table.

Email your CV and reference letter/s to .

Should you not hear back from us after 1 month of date of this job advert, please consider your application unsuccessful.

Harrington House, 37 Barrack street, Cape Town, , 7925, South Africa

Full-time

About ARC South Africa: As one of the first SA agencies operating in the CRM space with a database division devoted entirely to CRM, we use human insights combined with strong creative ideas to create smart, results-driven digital work. We are part of Publicis Groupe. With digital experience across financial services, automotive, petro chemical, FMCG, retail, pharmaceutical, tobacco and NGOs, we offer solid customer engagement, longer tenure and ultimately increased customer spend.

We are seeking a talented and motivated Account Director to join our dynamic team. You will play a crucial role in managing relationships with key clients and ensuring the successful execution of advertising and promotional campaigns on a range of publications. Your primary focus will be on maintaining existing accounts and supporting a team lead. This role offers an excellent opportunity to grow within the advertising and publishing sector.

• Relevant tertiary qualification
• Minimum 6 years’ working experience in an Advertising Agency, with 2 years’ experience as an Account Director
• A good command of the English and Afrikaans language (both verbal and written)
• Strong multitasking skills (ability to work on
• Advantageous:
  • Financial Services experience

Key Tasks and Responsibilities:

• Meet/liaise with clients
• Manage a portfolio of accounts
• Receive briefs/debriefs on projects
• Attend status meetings
• Keep a detailed status document of projects on the go with timelines/deadlines
• Manage projects from start to finish:
• Follow up with studio/client to ensure deadlines are met
• Checking all artwork before presenting to client to ensure work is on brief / all relevant feedback is applied.
• Interrogate client debriefs to ensure work remains on brief and best practice is adhered to
• Manage project plan to ensure all campaigns are briefed timeously.
• Compile cost estimates to be approved by management before sending on to client
• Deliver presentations
• Attend meetings with clients
• Maintain good relationships with clients
• Manage budgets, campaign costs and client’s invoices
• Assist with traffic and drive work in studio
• Undertake administration tasks related to the client portfolio

Personal Attributes:

• Team player with the ability to work independently
• Ability to remain calm in a highly pressurized environment
• Self-starter who is confident and decisive
• Proactive
• Resilient
• Accountable
• Reliable
• Meticulous with attention to detail
• Other:
• Flexible to work beyond normal office hours (overtime if and when required)
• Comfortable to work on alcohol brands

Candidate must please submit a concise CV. Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after submitting your application, please consider your application as unsuccessful.

Publics Groupe is proud to be an equal opportunity employer and prohibits any forms of Discrimination or Harassment. We celebrate diversity and are committed to creating an inclusive environment for all our employees in line with our Employment Equity Plan. All appointments will be based on qualifications, experience and best fit but preference will be given to all candidates from designated groups

Arc on the Move: All-Female Leadership Team Drives Unilever Account

Meet Arc’s Two “Women of Excellence”: Soche Picard and Alma Klein

Job Description:

• Strong focus on new business development across multiple verticals within the scope of MWR’s commercial strategy
• Grow assigned existing accounts within your portfolio
• Collaborate with CX Delivery Managers and Technical Consultants on client accounts
• Chart the course for sales and revenue growth on your accounts by conducting account planning with the tools and approaches we have developed
• Learn and apply our sales methodology, which is built on the principles of value-oriented and insights selling
• Diligently manage your opportunities through our commercial process, focusing on doing the right things at the right time
• Use strong inter-personal and communication skills to navigate the complexity of human relationships to the benefit of all involved
• Continuously work to uncover all the factors impacting the organisation that we want to sell into; maintaining knowledge of industry and organisational business trends is key
• Continuously work to uncover all the stakeholders within the organisations that we want to sell into
• Maintain a consistent ‘pipeline’ which enables meeting and exceeding agreed targets. Activities to support pipeline and account activity include managing timely detailed proposal responses, tracking activity in CRM, forecasting, conducting competitive research and maintaining knowledge of MWR service offerings
• Active and present within our industry and in the market to raise MWR’s brand, through attending conferences and keeping up to date with market and industry trends

Knowledge And Skills

• Fluent in English;
• Target-driven & self-motivated;
• Excellent negotiation skills;
• Proactive sales approach in account management;
• Good business analysis and mid-term vision with the ability to see the bigger picture;
• Good oral and written communication skills;
• Organised with the ability to manage time and business priorities;
• Good knowledge of cybersecurity

Experience

• Minimum of 7 + years’ experience in direct customer sales
• Customer-facing with a proven sales track record
• Customer C-Level interfacing
• Experience in cybersecurity
• Experience selling consulting services

EE/AA applicants only

Who We Are : At VML, we are a beacon of innovation and growth in an ever-evolving world.

Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30, employees across + offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.

We deliver end-to-end solutions that result in revolutionary work.

Account Director - Fixed Term Contract Who we're looking for : Someone to drive insightful communications strategies and creative work; being proactive on the client's business; and the activation of effective communication campaigns cost efficiently and timely delivery; oversee the activities of AM / AEs all areas of an account; ensuring quality creative, production & media; develop associates skills base within immediate team; build strong & enduring client-agency working relationships.

What you'll be doing : Work as a member of the team, project managing effective communication processes by applying agreed processes and procedures.

Ensure timely & effective complaints management.

Develop an in-depth understanding of the client's business.

Deliver against key account plan deliverables, build and maintain effective working relationships with clients & agency teams to provide excellent client service.

Maintain up-to-date knowledge of the client's business, including competitive activity, local and global industry, and consumer trends.

Lead meetings & deliver presentations.

Contribute to the development and implementation of integrated communication strategies.

Manage communication research processes when required.

Oversee creative development, write creative briefs, and evaluate creative concepts.

Manage media planning and the implementation of communication activities.

Oversee overall brand office administration and communication—call reports, weekly status updates.

Identify information, analyze, evaluate & interpret data for strategy development.

Ensure cost-effective service delivery to build agency revenue.

Identify proactive opportunities for future financial growth.

Manage team performance, including HR responsibilities and delivery.

Present key financials and budgets to clients, oversee budgets & billings, and handle monthly financial reporting.

Share knowledge and intelligence actively.

Foster a positive agency culture and work environment through innovative practices.

What you'll need : 5-7 years of proven experience in Account Management or Client Service within an advertising or marketing environment.

Strong understanding of integrated marketing communications, including brand strategy, creative development, media planning, and digital marketing.

Excellent communication, presentation, and interpersonal skills.

Proven leadership skills, with experience in managing and motivating teams.

Strong analytical and problem-solving skills, with a data-driven approach.

Excellent organizational and time management skills.

A passion for the advertising and marketing industry and a keen interest in staying ahead of trends.

LI-EMEA #LI-HYBRID #ImmediatelyAvailable We believe the best work happens when we're together, fostering creativity, collaboration, and connection.

We've adopted a hybrid approach, with teams in the office an average of four days a week.

Please discuss any accommodations or flexibility needs during the interview process.

WPP (VML) is an equal opportunity employer, committed to fostering a respectful culture where everyone feels they belong and has equal career opportunities.

VML is a WPP Agency.

For more information, visit our website and follow VML on social channels like Instagram, LinkedIn, and X.

By clicking "Submit Application," you agree to our recruitment privacy policies, including specific notices for California residents regarding data handling.

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About Irvine Partners: At Irvine Partners, we craft bespoke communications solutions for global industry leaders. We specialise in blending creative storytelling with strategic digital marketing to elevate brands and achieve impactful results. Our team includes strategic PR experts, award-winning journalists, seasoned copywriters, communication strategists, and digital innovators.

About the Role: We are seeking a dynamic and innovative Account Director to join our team. The ideal candidate will be a strategic thinker with a proven track record in managing high-profile clients across both consumer and business sectors. A deep understanding of the financial services industry would be a significant advantage. This role demands a creative and results-driven individual who can develop and execute impactful PR campaigns that generate measurable results. You will be responsible for building strong client relationships, driving positive media coverage, and contributing to the overall growth of the agency.

Key responsibilities:

• Strategic leadership: Develop and oversee the execution of sophisticated, high-impact PR strategies that align with client business objectives and achieve measurable results across Sub-Saharan Africa.
  
  
• Client management: Serve as the primary point of contact for high-profile clients, ensuring exceptional service and exceeding client expectations through proactive management and strategic counsel.
  
  
• Team oversight: Lead and mentor account teams, ensuring cohesive and efficient campaign execution while fostering professional growth and development within the team.
  
  
• Media relations: Cultivate and leverage robust relationships with key media contacts and industry influencers to secure high-visibility coverage and drive client success.
  
  
• Campaign execution: Oversee the creation and implementation of innovative PR campaigns, including crisis management, reputation enhancement, and media outreach, tailored to the unique needs of each prestigious client.
  
  
• Performance analysis: Monitor, analyse, and report on campaign performance and media coverage, providing actionable insights and recommendations to optimise strategies and drive results.

Requirements:

Education:

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field

Experience:

Minimum of 7 years in PR, with a strong background in managing high-profile accounts across both consumer and business sectors. Extensive experience in high-pressure environments is essential.

• Proven success: Demonstrated success in developing and executing successful PR strategies that deliver substantial, measurable results for prestigious clients.
  
  
• Communication skills: Superior written and verbal communication skills with a talent for crafting compelling narratives and strategic messaging.
  
  
• Organisational skills: Exceptional organisational and time management abilities with a proven capability to manage multiple high-stakes projects simultaneously.
  
  
• Adaptability: Ability to excel in a dynamic, fast-paced environment, adeptly managing changing priorities and emerging challenges.
  
  
• Problem-solving: Must possess strong analytical skills to identify issues, develop creative solutions, and implement them efficiently.
  
  
• Resourcefulness: Should be able to find innovative ways to overcome challenges and achieve goals with limited resources.
  
  
• Decision-making: Exhibit good judgement and the ability to make timely decisions, even in high-pressure situations.
  
  
• Strategic insight: Deep understanding of media landscapes, emerging trends, and digital platforms, with a strategic mindset for high-pressure client environments.
  
  
• Client relationship management: Proven ability to build and maintain robust client relationships based on trust, respect, and strategic partnership.Leadership: Strong leadership qualities with a collaborative approach, a commitment to team development, and the ability to inspire and guide a high-performing team.
  
  
• Data-driven: A data-oriented approach to measuring campaign performance and optimising strategies based on insights and analytics.
  
  

Personal attributes:

• A passion for storytelling and the ability to create engaging content across various platforms.
  
  
• Strong understanding of the media landscape and emerging trends, including digital and social media.
  
  
• Proven ability to build and maintain strong client relationships based on trust and partnership.
  
  
• A collaborative and team-oriented approach with a strong desire to mentor and develop team members.
  
  
• A data-driven mindset with the ability to measure campaign performance and optimize strategies accordingly.

Machine_ Cape Town, Western Cape, South Africa

Join to apply for the Account Director role at Machine_

Machine_ Cape Town, Western Cape, South Africa

Join to apply for the Account Director role at Machine_

Company Description

Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home toover 75 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create impactful and accountable solutions that touch consumers at every point in their connected world. Machine_ is part of Publicis Groupe, one of the fastest-growing global networks. Machine’s mantra, Never Afraid, underpins our values of; doing the right thing, being curious, solution orientated and at its core ‘giving a s**t!’. Living this mantra daily helps grow our Clients’ businesses and these are the values we look for when recruiting new talent. The right personality is just as important as the right experience. We’re here to work hard and have fun while doing it.

Company Description

Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home toover 75 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create impactful and accountable solutions that touch consumers at every point in their connected world. Machine_ is part of Publicis Groupe, one of the fastest-growing global networks. Machine’s mantra, Never Afraid, underpins our values of; doing the right thing, being curious, solution orientated and at its core ‘giving a s**t!’. Living this mantra daily helps grow our Clients’ businesses and these are the values we look for when recruiting new talent. The right personality is just as important as the right experience. We’re here to work hard and have fun while doing it.

Overview

The Role



We’re looking for a passionateAccount Director to join our team, working from our Cape Town office.

As an Account Director , you should be someone who views marketing and advertising as a career and not a job, driven by an innate entrepreneurial spirit. You are passionate about brands, strategy and memorable campaigns, while building long-lasted and trusted relationships with your client to ensure continual business growth both for the agency and the client brand.

We are looking for someone with an entrepreneurial, growth mindset - always looking to understand what keeps your clients up at night to proactively propose creative solutions and build their business. We are looking for someone who is passionate about brands from various sectors, no matter how big or how small, with the ability to flex across multiple clients. You should be comfortable and proficient with varied communication scales, from ATL and BTL to digital and content marketing, with equal gusto across all.

You will be reporting into the Business Lead (positioned in Cape Town) across multiple clients and disciplines. You need to be able to hit the ground running from day 1, considering yourself to be a self-starter with a passionate drive for excellence.

If you are curious, driven and hungry for ownership, then this role is for you!

Responsibilities

The Account Director will be responsiblefor:

• Management of TTL campaigns and communication on a day-to-day basis (experience on ATL - TV, OOH, Radio - and print production is preferable as well as digital campaign experience) across multiple client portfolios.
• Management of digital Content Marketing (editorial) content for multiple client portfolios
• Management of client expectations and service delivery by being a focal and trusted point for day-to-day interaction.
• Assisting your line manager / Business Lead in driving organic business growth within your portfolio as well as flexing into areas of new business / client wins that are acquired over time.
  
  

• Marketing qualification essential, ideally educated to a Diploma level
• 4 - 6 years’ experience in Account Management in Communication/ Advertising Industry
• Seamless managing the expectations of multiple stakeholders (internally and externally) to deliver according to brief, strategy and to the highest standard
• You must have experience running jobs, projects, and campaigns from start to finish with minor senior support. You should have the drive to take ownership, and develop your portfolio
• Experience driving out the production of high-quality printed material is critical
• ATL, TV and print production is preferred
• Experience in digital is preferrable
• Experience on Chase is preferred
  
  

• Master the clients’ business and relationships to be a true and valued client partner, being indispensable to their business, ensuring longevity and partnership
• Flex across multiple Clients and multiple communication disciplines
• Ensuring that you empower yourself with full knowledge and understanding of your client brands and with the technicalities of the deliverables so that you have smart and productive conversations
• Implement and drive efficient and effective processes that allow for consistent tracking and powerful conversations
• Full ownership of your accounts, taking accountability for all work presented and delivered
• Empower yourself to set up new Clients quickly and effectively
• Support your Business Lead in driving and meeting all financial targets
• Empower your seniors with the correct information to ensure that they correctly support you and the Client
• Have tough and honest conversations with your clients to enable your team to deliver excellence and you create trust through positive outcomes
• Have confident presentation skills with the ability to sell work effectively
• Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business
• Maintain the integrity of the creative strategy and work throughout the campaign
• Exceptional management of Client expectations
• Can manage all kinds of personalities and always strive to get the best out of each individual
• Have an excellent knowledge understanding of the Client, the agency, the strategy, and the process to deliver efficiently and to the highest quality
• Communicate with excellence, maturity and intent when writing or speaking
• Keep abreast of what is happening in the market (broad communication trends and Client competitor work) to add additional value to your client’s business
• Continuously have bigger business conversations with senior Clients to understand what’s keeping them up at night in order to proactively propose creative solutions
• Be prepared to work long hours as and when is necessary in order to deliver according to the deadline and to support the broader team
• Join in the agency culture to build strong relationships across the business
  
  

• An acute sense of responsibility and accountability, not afraid to own your mistakes
• Efficient, do more upfront to ensure that everything is smooth down-the-line
• Curious, always asking questions
• Saying when you don’t understand and ensuring that you gain understanding as quickly as possible - a hunger for knowledge
• Solution orientated, understanding the problems to drive the right solutions
• Proactive
• Obsessed with the finances on your accounts
• Highly organised
• Multi-tasker
• Easily self-manage
• A team player
• Enjoy working under pressure
• Working independently and collaboratively with key team members
• Hungry to learn and grow and always willing to try something new
• Thrive in an ever-changing environment
• A passion for storytelling
• An OCD for detail and a drive for perfection
• A strong desire to manage expectations and build trust both internally and externally
• Deadline awareness and ability to handle all kinds of pressure
• Taking initiative and ownership of your projects - never be a paper-pusher!
• Cool, calm, and optimistic
• Enjoying the thrill of a challenge
• Motivated by a desire to add value to Client
• Be entrepreneurial
• A sense of humour
• Celebrate the small stuff

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Business Development
• Industries Advertising Services

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Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

We have embraced a hybrid working model, which allows our employees to split their time between the office and other locations. The expectation is that working life at Hogarth will involve working from the office for an average of 4 days per week for most people. Please speak to the Talent Acquisition team to find out more information.

We are seeking a highly motivated and experienced Account Director to join our dynamic team. As an Account Director, you will be responsible for the overall management of key client accounts, leading and developing a team, and contributing to the growth of our business. You will be the primary point of contact for client and internal escalations, ensuring smooth and efficient operations while fostering strong, long-lasting relationships. This role requires a strategic thinker with a strong understanding of integrated campaigns, particularly in the video production space, and the ability to thrive in a fast-paced, deadline-driven environment.

This role reports to the Production Lead/Group Account Director - Johannesburg. You will work closely with the Johannesburg and Cape Town teams.

1. Assume overall responsibility for the successful management of assigned client accounts.
2. Develop and maintain strong relationships with key client stakeholders, managing their perceptions and expectations.
3. Act as the primary point of contact for client escalations, proactively resolving issues and communicating effectively.
4. Understand and adhere to contractual obligations, commercial arrangements, and SLAs.
5. Liaise with Print Production/Broadcast teams to ensure client requirements are met and resolve any issues or complaints to the satisfaction of all stakeholders.
6. Maintain a deep understanding of the client, agency, and Hogarth relationships and how they interact.
7. Coach and develop team members to ensure their success through personalized development plans.
8. Provide guidance and support to team members in their day-to-day tasks and responsibilities.
9. Foster a collaborative and positive team environment.

1. Support the Group Account Director (GAD) in identifying and pursuing new business opportunities.
2. Work closely with the GAD on P&L management, forecasting, and budgeting.
3. Prepare cost estimates and support the SAM/AM in their cost estimation process, providing final sign-off.

1. Make informed decisions and solve problems based on sound knowledge and experience.
2. Work effectively under pressure and meet tight deadlines.
3. Understand the technical elements of video production, including formats, delivery options, uploads, compression, and web platforms (YouTube, etc.).
4. Possess knowledge of the editing and post-production process for video.

1. Minimum 5 years of experience in Client Service.
2. Minimum 2-3 years of experience as an Account Director leading a team.
3. Relevant tertiary qualification.
4. Experience working with/for a production facility is a strong advantage.
5. Experience working with/for an advertising agency is a strong advantage.
6. Proven experience working on integrated campaigns (Print, Digital, and Video) is essential.
7. High level of IT literacy, including proficiency in spreadsheet software.
8. Excellent prioritization, time management, and attention to detail.
9. Resilience and the ability to work effectively under pressure.
10. Fluent oral and written English is essential; other languages are desirable.
11. Strong interpersonal and communication skills.
12. Highly organized, detail-oriented, customer-focused, and proactive.
13. Clear understanding of international brand challenges.

1. Client Relationship Management
2. Financial Management (P&L, Budgeting, Forecasting)
3. Problem-Solving & Decision-Making
4. Project Management
5. Technical Understanding of Video Production
6. Integrated Campaign Management

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.