12 Academy Trainee jobs in South Africa

HoD: Academy & CPD

Location: Group Head Office (Johannesburg)
Type: Permanent – Department Head

Lead an accredited learning portfolio.
Build capability that moves organisations forward.

About the Role

You’ll lead the Academy & Continuing Professional Development (CPD) function, owning strategy, operations, and quality across a full training services portfolio. The mandate spans programme design, accreditation, client delivery, revenue growth, and governance—balancing compliance with innovation to deliver measurable skills uplift.

You will shape market-ready learning offerings (credit-bearing and non-credit), drive accreditation with QCTO/SETAs and professional bodies, and tailor solutions for enterprise clients. The role requires confident stakeholder leadership, financial oversight, and a strong client-service ethic grounded in South African skills development legislation.

Who the Client Is

This opportunity is with a well-established human capital group that partners with leading corporates and public institutions across South Africa. The organisation is known for high-standards in accreditation, a client-centric culture, and a growing training services portfolio connected to broader consulting solutions.

What You’ll Do

• Lead end-to-end accreditation (QCTO, SETAs, professional bodies): submissions, internal readiness, audit liaison, renewals.

• Design and continuously improve training materials, assessments, and delivery resources aligned to standards and client needs.

• Customise content and delivery for sector-specific requirements; embed feedback loops for relevance and impact.

• Govern compliance with skills development legislation; update policies, procedures, and quality frameworks.

• Orchestrate cross-functional collaboration with consulting, sales, and operations to integrate learning into broader solutions.

• Own client relationships: scope, propose, present, and troubleshoot to ensure satisfaction and repeat business.

• Build and manage a certified freelance trainer community; onboard, coach, and assure delivery quality.

• Manage project financials: budgeting, pricing input, profitability, billing and reporting.

• Support business development: solutioning, proposals, and negotiations to grow the portfolio.

What You Bring

• 8+ years in Training & Development, including accreditation and materials design; 5+ years in a senior/matrixed role.

• Strong knowledge of SA skills development legislation and accreditation processes (QCTO/SETAs).

• Project leadership with proven financial acumen (budgeting, margin management, reporting).

• Stakeholder management across regulators, clients, and internal teams; excellent communication.

• Relevant Honours degree; MBA advantageous; professional registrations/certifications a plus.

• Personal attributes: innovative mindset, resilience, client focus, data-driven decision-making, and effective negotiation.

What Success Looks Like

• Accreditation excellence: clean audits, on-time renewals, compliant records.

• Learning impact: measurable outcomes, strong learner satisfaction, and programme relevance by sector.

• Commercial performance: portfolio growth, healthy margins, accurate forecasting, and disciplined invoicing/cashflow.

• Client advocacy: repeat engagements, positive feedback, and case-study-worthy results.

• Operational rhythm: clear processes, quality documentation, and a reliable trainer bench ready for demand spikes.

Rewards & Challenges
You’ll enjoy a visible leadership platform and the opportunity to build a scalable Academy engine. Expect complexity—tight accreditation timelines, evolving standards, and diverse client needs—requiring calm prioritisation, rigorous quality control, and a hands-on approach.

Main Purpose

Build capable and confident consultants in the Beauty Business Unit and ROG (Beauty) through the implementation, maintenance and co-ordination of a relevant learning framework & offer that enables alignment between business process, systems, ways of working and technical and functional competence.

Key Responsibilities

Business process change impacts understood & addressed

• Understand business process changes and how these translate into shifts in ways of working and/or competence requirements in each of the functional areas – within Beauty and across the Value Chain.
• Work with the SME's/Business Process Owners for each of the functional areas within FBH to anticipate and establish – then hard-wire into updated RACI, job profiles, KPI's and/or shifts in ways of working using an approach agreed with HR and Line.

Beauty learning needs identified and translated into prioritised skills plan & training schedule

• Collaborate with FBH & ROG leadership, HR and the Continuous Improvement Management team & support specialists to identify knowledge, skills and competence gaps. Identify learning & development requirements and ensure that these are prioritised and signed off as part of the WSP for FBH and ROG (Beauty).
• Partner with HR to ensure that generic and individual-specific learning needs are identified, prioritised and delivered according to agreed WSP.

Delivery of Learning Brand – aligned and supportive of the principles and Philosophies of the WW Learning and Development Strategy and People development framework

• Continuously engage with HR to ensure alignment with the latest L&D thinking &approach.

Leadership Competence and Capability

• Collaborate with HR and OD/L&D to build and support leadership development effort
• Integrate all agreed leadership development initiatives into the FBH learning and hum training

Competence Assessed

• Appropriate, relevant, ongoing competence assessment methodologies in place and being used by the CI team in collaboration with HR and Line Management to assess competence and determine learning and development needs at a collective and individual level.

New and existing projects supported and enabled

• Work with the project teams to identify, anticipate and respond to changes in knowledge, skills, processes or ways of working required to embed the new initiative.

Learning Framework and Governance (ROG Beauty academy & Beauty H/O)

• Provide the overall framework and approach within which appropriate learning can take place.
• Ensure that methodologies and media used for learning are brand aligned and relevant
• Ensure that all new recruits are fully trained according to an agreed approach for their particular discipline (monitoring)

Training

• In conjunction with relevant CI functional expert, and Central HR L&D team /outsourced partners, design and develop training material
• Ensure continuous review and refresh of training material where required
• Monitor and manage delivery against agreed training plan (including training calendar)
• Ensure approach to the archiving of training material is maintained and kept up to date by functional experts
• Contract, plan schedule and conduct (some) training for new and existing staff on all business processes and ways of working.
• Manage all training logistical requirements.

Budgets & Admin

• Manage training activities and business operations in line with agreed budgets.
• Ensure all admin related to training is accurate and up to date

Key Competencies

• Relevant honours degree with education/training bias
• 5-10 years' experience in product and process knowledge
• Strong business/HR and change background
• Facilitation and beauty content creation skills
• Ability to engage with learners and communicate effectively
• Ability to analyse and interpret information relevant to appropriate audience
• Ability to collaborate and influence various stakeholders at all levels
• Understanding of the FBH merchandise Processes, Policies and Procedures – would be an advantage
• Ability to design training material
• Working knowledge and experience of learning & development methodologies
• Working knowledge of the SA Skills Act and ETA requirements

"As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions"

If you are interested in the above position please send your CV to stating clearly the position you are applying for.

The Training Consultant delivers training on all Optix products and services to both clients and internal staff. This role is essential to the success of the Optix Program, which supports clients in identifying and managing risky driving behavior and non-compliance within their fleets. The consultant interacts regularly with clients and internal teams—by phone, digital platforms, or in person—to ensure training quality and program goals are met. Reporting to the Manager of the Training Department and working with the Team Coordinator, the consultant is responsible for executing all training-related tasks efficiently and professionally

• Diploma or higher certificate in Training, Facilitation, Transport, or Risk Management
• Strong proficiency in MS Outlook, Word, Excel, and PowerPoint
• Fast and accurate typing skills
• Proven experience as a Trainer or Coach
• Background in Training, Account Management, Support, or Administration
• Experience in the Transport, Logistics, or Risk Management industries (advantageous)
• Exposure to client support environments
• Understanding of labour force dynamics, including unions, diversity, and labour relations
• Fluent in English and Afrikaans (fluency in an additional official language is advantageous)
• Project management capability
• Demonstrated track record of successful training delivery
• Personal Attributes
• Strong customer focus with effective problem-solving skills
• Confident and clear communication across all levels of an organisation
• High integrity and alignment with Optix's values and ethics
• Collaborative, proactive, and flexible approach

• Facilitate classroom, small-group, or one-on-one training sessions at customer sites or company premises
• Deliver both virtual and face-to-face training presentations
• Ensure adherence to training standards, best practices, and work procedures
• Prepare and distribute appropriate training material for each session
• Complete all required training documentation and record keeping
• Maintain expert-level knowledge of all Optix products and services
• Provide accurate and insightful product support and advice to staff and clients
• Deliver system and training support both remotely and onsite
• Regularly rehearse assigned training content to uphold high delivery standards
• Collaborate with HR and service teams to support internal knowledge transfer
• Uphold Optix's brand and reputation through professional conduct and high-quality service
• Maintain and update training resources in line with company branding and policy

Listing reference: woolw_

Listing status: Online

Apply by: 11 September 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: No

Introduction

Build capable and confident consultants in the Beauty Business Unit and ROG (Beauty) through the implementation, maintenance and co-ordination of a relevant learning framework & offer that enables alignment between business process, systems, ways of working and technical and functional competence.

Job description

Business process change impacts understood & addressed

• Understand business process changes and how these translate into shifts in ways of working and/or competence requirements in each of the functional areas – within Beauty and across the Value Chain.
• Work with the SME's/Business Process Owners for each of the functional areas within FBH to anticipate and establish – then hard-wire into updated RACI, job profiles, KPI's and/or shifts in ways of working using an approach agreed with HR and Line.

Beauty learning needs identified and translated into prioritised skills plan & training schedule

• Collaborate with FBH & ROG leadership, HR and the Continuous Improvement Management team & support specialists to identify knowledge, skills and competence gaps. Identify learning & development requirements and ensure that these are prioritised and signed off as part of the WSP for FBH and ROG (Beauty).
• Partner with HR to ensure that generic and individual-specific learning needs are identified, prioritised and delivered according to agreed WSP.

Delivery of Learning Brand – aligned and supportive of the principles and Philosophies of the WW Learning and Development Strategy and People development framework

• Continuously engage with HR to ensure alignment with the latest L&D thinking & approach.

Leadership Competence and Capability

• Collaborate with HR and OD/L&D to build and support leadership development effort
• Integrate all agreed leadership development initiatives into the FBH learning and training

Competence Assessed

• Appropriate, relevant, ongoing competence assessment methodologies in place and being used by the CI team in collaboration with HR and Line Management to assess competence and determine learning and development needs at a collective and individual level.

New and existing projects supported and enabled

• Work with the project teams to identify, anticipate and respond to changes in knowledge, skills, processes or ways of working required to embed the new initiative.

Learning Framework and Governance (ROG Beauty academy & Beauty H/O)

• Provide the overall framework and approach within which appropriate learning can take place.
• Ensure that methodologies and media used for learning are brand aligned and relevant
• Ensure that all new recruits are fully trained according to an agreed approach for their particular discipline (monitoring)

Training

• In conjunction with relevant CI functional expert, and Central HR L&D team /outsourced partners, design and develop training material
• Ensure continuous review and refresh of training material where required
• Monitor and manage delivery against agreed training plan (including training calendar)
• Ensure approach to the archiving of training material is maintained and kept up to date by functional experts
• Contract, plan schedule and conduct (some) training for new and existing staff on all business processes and ways of working.
• Manage all training logistical requirements.

Budgets & Admin

• Manage training activities and business operations in line with agreed budgets.
• Ensure all admin related to training is accurate and up to date

Minimum requirements

• Relevant honours degree with education/training bias
• 5-10 years' experience in product and process knowledge
• Strong business/HR and change background
• Facilitation and beauty content creation skills
• Ability to engage with learners and communicate effectively
• Ability to analyse and interpret information relevant to appropriate audience
• Ability to collaborate and influence various stakeholders at all levels
• Understanding of the FBH merchandise Processes, Policies and Procedures – would be an advantage
• Ability to design training material
• Working knowledge and experience of learning & development methodologies
• Working knowledge of the SA Skills Act and ETA requirements

Job Title
: Head of Training Academy

Location:
Durban

Type:
Full-time

Salary:
R400,000 Per Annum

Our client, a well-established company in the Insurance sector, seeks a dynamic and experienced Learning, Training and Developments Manager to lead the development, implementation, and growth of their internal Training Academy. The successful candidate will be responsible for building a revenue-generating academy that aligns with the company's talent, learning, and development strategies. You will oversee curriculum development, accreditation, income generation, and the identification and nurturing of talent pipelines within the business.

Key Responsibilities

Training Academy Development and Management

• Establish the Academy as a revenue-generating business unit.

• Develop and deliver professional, marketable training programmes.

• Obtain and maintain accreditations (including for assessor and moderator programmes).

• Drive external partnerships and marketing efforts for income generation.

Strategy and Planning

• Develop and implement best-practice HRD policies, procedures, and systems.

• Create and drive short-, medium-, and long-term operational plans for learning and talent.

Talent Identification and Development

• Build and implement frameworks for talent identification, succession planning, and retention.

• Guide leadership in the use of psychometric assessments.

• Partner with internal stakeholders to develop a future-ready workforce.

Learning and Development Management

• Conduct organisational training needs analysis.

• Compile and submit WSPs and ATRs.

• Secure mandatory and discretionary grants from relevant SETAs.

• Manage training providers, stakeholders, and funding relationships.

Minimum Qualifications

• Postgraduate Degree/Honours in HR, HRD, or Behavioural Sciences.

• Registration with SABPP at Chartered level preferred.

• Additional certifications as Skills Development Facilitator, Assessor, Moderator, or Industrial Psychologist/Psychometrist are advantageous.

Experience

• Minimum 5 years of management experience in Learning & Development or Talent Management.

• Background in Financial Services, Funeral Services, Catering, or Security sectors is preferred.

Key Competencies

• Strong business acumen and strategic thinking.

• Leadership and people management skills.

• Budgeting and financial planning.

• Advanced MS Office skills.

• Strong communication, report writing, and presentation abilities.

• Curriculum design and facilitation expertise.

• Knowledge of project management and continuous improvement methodologies.

• Willingness to travel (valid driver's licence essential)

Applications are invited from suitably qualified & experienced employees to fill the Training Academy Manager position in the NSO Group Services Department - NSO Centurion.

Responsibilities

• VWGA Brand's Network training is an outsourced business service for all Brands, evaluated every three years.
• Develop the VWGA Brands' Network People & Talent Strategy for retail automotive, aligned to Group standards.
• Assist in the management of the services supplier through approved governance models & delivery according to contractual Service Level Agreements including annually defined Key Performance Indicators.
• Oversee the delivery of targeted training solutions primarily related to new model introductions and/or technology updates, defined learning paths for key roles in Network (Group Certification), Brand special projects, Group Compliance and Group/Brand ad hoc training and talent management requests.
• Design and communicate the approved catalogue of services, per Brand, and annually publish the service delivery prospectus, training schedules, pricing and standards.
• Oversee the facilities, its assets viz fleet, special tools and equipment ensure these remain in good condition and managed by Group standards and in compliance with OSHEE.
• Oversee the budgets for both OPEX and CAPEX in line with Group Purchasing Guidelines & monthly financial reporting.
• Maintain service delivery relevance with regular benchmarking in people and talent management, together with trends analysis in Brands' Network to promote products & services in support of Brands' strategic objectives through people.
• Drive strong consultation and communication engagements with Brands, set annual Training Needs Analysis Plans and evaluate deliverables monthly, with a minimum of quarterly formal reporting.
• Actively manage interfaces with VWGA departments viz Purchasing, Finance, Learning Academies, IS & Legal departments.
• Supervise the procurement process for additional service delivery requirements with adherence to Purchasing Guidelines in compilation of specifications and managing all requests for quotations.
• Supervise the support services to all facilities including but not limited to Security, Cleaning, Gardening, Catering, Printing third party providers as per defined Agreements post procurement process.
• Ensure retention all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (MerSeta, QCTO, Tuev, HPCSA)
• Oversee adherence to sound practices in support of data management and data integrity.

Qualifications

• Bachelor's degree or equivalent (ideally Business Management or Human Resources Management).
• A minimum of 5 years automotive industry experience, particularly in training and development, with at least 3 years at Supervisory level.
• Understanding of retail environments and Importer / Dealer structures
• Sound business / financial acumen.
• Entrepreneurial thinking drive business & customer value-creation.
• Good project management, handling volume and complexity
• Cultural awareness and sensitivity
• Leading teams who are specialists

LOCALIZACIÓN:
 Presencial en Bafokeng (Sudáfrica)

Desde LALIGA estamos buscando un/una nuevo/a compañero/a para incorporarse como Director/a Técnico LALIGA Academy en Sudáfrica.

Si tienes experiencia en España de al menos 5 años entrenando equipos de fútbol base o ejerciendo funciones de formación de jugadores jóvenes y quieres desarrollar tu carrera a nivel internacional, te estamos esperando

FUNCIONES:

• Liderar, coordinar y gestionar el programa deportivo en destino manteniendo los procesos y metodología establecidos por el Departamento de Proyectos Deportivos de LALIGA.
• Realización de informes periódicos del programa que reporten al Departamento de Proyectos Deportivos y al partner sobre la evolución del proyecto.
• Bajo la supervisión y coordinación del departamento, elaboración de contenidos didácticos a impartir en acciones formaciones dirigidas a técnicos locales.
• Participar de forma activa en la planificación y ejecución de las sesiones formativas con técnicos locales. Llevando a cabo tanto sesiones teóricas como prácticas en campo.
• Elaborar la planificación deportiva y participar como técnico de campo, en las competiciones o eventos especiales que se desarrollen dentro del marco del proyecto, incluyendo procesos de detección de talento, campus o clinics.
• Favorecer el cumplimento del decálogo del Manual del Entrenador de LALIGA implementando las adaptaciones pertinentes al contexto.
• Ofrecer soporte técnico al partner en todas las acciones y reuniones con stakeholders susceptibles de ser potencialmente asociados al programa.

REQUISITOS:

• Titulación universitaria (preferible relacionada con el deporte o similares. Ejemplo: Ciencias de la Actividad Física y el Deporte, Magisterio Educación Física, Psicología o Pedagogía)
• Titulación de entrenador Nivel 3 o UEFA Pro, o equivalente en el sistema educativo español (Técnico Deportivo Superior)
• Competencia profesional en inglés. Nivel B2 (mínimo), C1 o equivalente.
• Experiencia en España de al menos 5 años entrenando equipos de fútbol base o ejerciendo funciones de formación de jugadores jóvenes.
• Valorable experiencia internacional de al menos 2 años en otros países entrenando equipos de fútbol base o participando en proyectos de desarrollo de fútbol.

FECHA DE INCORPORACIÓN:
 Noviembre de 2025, en función de los plazos de los trámites migratorios.

Desde LALIGA trabajamos comprometidos con la sociedad, a través de nuestro propósito "Inspirar al mundo a través del fútbol" y creemos en el talento a todos los niveles, es por ello que nos comprometemos con la no discriminación por cualquier condición personal.

No lo dudes y ficha por LALIGA

Who are we?

SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life's financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

This is a specialist role, which is responsible for research, design and development of training content and related workshop material in support of client and/or business requirements and with specific focus on alignment with relevant financial services legislation.

The position will ideally be based at the Sanlam Head Office in Bellville, but we will only consider the regional office in Gauteng as an alternative option to Bellville.

What will make you successful in this role?

This role is responsible for:

• Participate in the research and development of practice development strategies, appropriate tools, templates and processes that can be used in the growth of the intermediary's business practice
• Participate in relevant committees and forums to influence governance principles, policies and frameworks
• Collaborate closely with internal and external stakeholders (practice development, sales, product providers and professional bodies)
• Assessing instructional needs within the business and identifying applicable solutions to enhance learning
• Design, develop, and deliver learning programme in alignment with business strategy.
• Development of instructional content used to support online, blended, face-to-face, and online self-paced training programs.
• Translate complex financial planning concepts into practical, adviser-ready learning experiences that directly support practice management, development and business growth.
• Providing support to the business by integrating technology into the curriculum and working with the business to successfully implement learning technologies.
• Reporting and Analytics

The role will further support with:

• Scoping and managing research and design projects as and when required
• Designing training workshops in relation to content, structure, and process
• Rolling out of new training including pilots and train-the trainer sessions
• Maintaining, updating, and reviewing of existing training content

Qualification and Experience

• Relevant B Degree
• A relevant professional qualification (e.g., Instructional Design Qualification) will be advantageous
• E-Learning / Graphic Design experience is recommended
• CFP qualification will be advantageous
• Minimum 5 years' experience in Consultancy and/or Broker Practice
• GenAI as it applies to learning and practice development is recommended
• Assessor / Moderator certification is recommended

Knowledge and Skills

• Computers and peripheral devices
• Win and Mobile OS, MS Office, Exchange
• Moodle: LMS
• Video and web conferencing, multimedia, learning management system and LxP, and other applications (Adobe CS, Captivate, Articulate, etc.).
• Articulate, Camtasia, AVS, Raptivity, SnagIt, Flipping Book, SAP Productivity
• Relevant broker consultant and broker practice management experience (sales processes, client relationship management, best practice)
• Data analytics and Insights
• E-Learning and blended learning development
• Training assessment and evaluation
• Training Needs Analysis processes
• Financial Services Product Knowledge (Sanlam and competitors)
• Relevant regulatory legislation and compliance knowledge
• Full understanding of the different training qualification frameworks
• Sanlam sales and advice processes
• Research methodology
• Project management

Core Competencies

• Customer Focus
• Collaborate
• Innovation
• Results Driven
• Resilience

Personal Attributes

• Excellent communication skills (verbal and written)
• Detailed minded
• Relationship building and networking
• Structured and good planning skills/co-ordination skills
• Innovative and problem solver
• Decision quality
• Technical professional skills
• Presentation skills
• Influencing ability
• Coaching mindset
• Continuous learning

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
• The closing date for applications is 2 October 2025.
• The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

Head of Callebaut Chocolate Academy South Africa

Location:Johannesburg, ZA, 2021

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond

ABOUT THE ROLE

Responsible for the management and strategy planning of the Chocolate Academy. Focusing on training and engaging with our customer groups, to transfer knowledge, skills and raising awareness of the chocolate processing opportunities through the development of recipes and menus and if appropriate and in conjunction with the sales team promotions.

KEY RESPONSABILITIES INCLUDES

• Plan and organize the Academy Calendar.

• Negotiate Academy Budget and Monitor throughout the year.

• Cost out and monitor the total cost of individual courses.

• Liaise with all local Ambassadors with reference to tutor training at the Academy and Demonstrations

• Enroll and speak to all course attendees

• Manage Academy Technician: Workload / training development.

• Manage Academy Assistants: Workload / training development.

• Assist and make any product for both the Industrial and Gourmet Sales Force to aid their job in selling products to direct accounts.

• Oversee Gourmet Direct Account Visits.

• Assist when requested with Industrial Account Visits.

• Develop recipes and new ideas to launch new products in the market

• Host and plan product demonstrations by liaising with sales, distributors and marketing

• Technical troubleshooting for customers

• Manage a team of chefs and admin in-line with chocolate academy guideline

ABOUT YOU

• Bachelor's degree in food industry or a related field

• 5 years of work experience management role

• Must be a self-starter and driven

• Excellent communication and interpersonal skills

• Excellent knowledge of English

• Knowledge of accounting, data and administrative management practices and procedures

• Must be proficient with Microsoft Office and Google products

• SAP knowledge preferred

• Experience in customer relationship management, in particular at large and complex organizations

• Proven experience inside a chain

• Proven experience with project development

• Ability to convince stakeholders engaging cross functional teams

• Expertise into products

• Understanding of the full manufacturing chain of the products

• Technical background in food

• Understands of operational challenges of the target customer

• Strong organizational and time management skills, and ability to prioritize

• Must have exceptional attention to detail

• Strong problem-solving skills and analytical abilities

• Dedication to BC Values

• Strong business acumen

• Translating market and consumer insights into appealing concepts and actionable plans

• Analytical skills

• Communication skills

• Creativity and passion for food

• Personal usage and experience in leveraging CRM tools /

• Naturally curious

• Inspiring and confident communicator able to build strong customer relationships

• Innovative and willing to take risks

• Stakeholder management

• Strong influencing skills

• Team player

• Inspiring leader for cross functional group of peers

• Persistent in translating vision into action

• Agile, open to change

• Positive mindset

• Able to deal with ambiguity

• Combining hands-on mentality with strategic view

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we've experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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