4 Academic Operations jobs in South Africa
academic operations coordinator
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Join Our Team at IIE Rosebank College
The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.
As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.
Join us on our journey of shaping futures
Job Purpose:
The Academic Operations Coordinator is responsible for coordinating, implementing, providing support and generally overseeing the events and initiatives to enhance and improve the overall student experience. To manage assigned programmes, Lecturers and Students through effective communication, liaison and service delivery.
Duties and Responsibilities:
- Consult with students/parents daily to resolve or assist with queries or requests.
- Sustain relationships with service providers.
- Escalate queries/requests within the campus communication protocol and ensure effective information sharing/referral.
- Prepare communication for notice boards and display in designated areas.
- Inform students / lecturers of all academic planner or timetable changes.
- Capture and update student notes on CAMS.
- Process application for credits and extension of studies.
- Implement academic programme updates.
- Attend and assist in departmental meetings.
- Assist and participate in student events on and off campus.
- Process academic queries/requests to ensure timeous feedback; i.e. intercampus transfers, academic credits, subject re-writes, special assignment requests, results, academic material and time table matters, etc.
- Ensure course entrance requirements are met.
- Refers International Student Applications to designated person on campus.
- Print and distribute lecturer information / material.
- Review Assessment Timetable in conjunction with Academic Operations Officers.
- Collates and verifies orders for education material (students and lecturers).
- Manages the administration of student files.
- Administers external institute programmes.
- Manages deadlines for completion of data / spreadsheets for reports.
- Documents academic query / request processes and outcomes.
- Compiles graduation lists in conjunction with Academic Operations Officers.
- Assist campus management and National with graduation.
- Identifies resources required to run programmes and ensures these are sourced timeously.
- Reviews assessment timetables in conjunction with Academic Services Officer.
- Captures timetables, Lecturer and Program Managers (PM) information on ALIAS/ SAM and CAMS.
- Assist with student and lecturer's orientation.
- Assist the manager in setting up the student / lecturer timetables.
- Assist with student letters for, but not limited to; renewal of Visa / study permits, plagiarism, phase out/pre-requisites and proof of registration.
- Assist students with extension of studies, internal and external credits, reweights, special and discounted exams, remark of exams/ tests and mishap exams.
- Assist with student with, but not limited to; registration, open days, collection of assignments and filing, assisting with replacement tests and supplementary exams.
- Assist the team during all Internal and external audits.
- Report deviations via academic query to the management.
- Give input on the annual policy review process.
Minimum Requirements:
- Matric
- Advanced Diploma / Bachelor's Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field
- A minimum of 1-2 years customer service or sales experience
- Experience in an academic setting will be advantageous.
- Driving License
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Working Hours:
Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you
Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.
academic operations administrator
Posted today
Job Viewed
Job Description
Join Our Team at IIE Rosebank College
The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.
As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you
Job Purpose:
To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks.
Duties & Responsibilities:
- Document management (Filing)
- Operating Procedures documentation; including query resolution
- Data capturing (attendance)
- Assist with administrative duties and set up assessment cycles
- Storeroom management and archiving
- Support management and the Academic team to ensure that deadlines are met, and student queries are resolved within agreed time frames
- Support overall Campus activities:
- Registration of students, orientation, open days, Internal and external audits
- Graduation
Minimum Requirements:
Qualifications –
- Administration qualification
- Degree/Advanced Diploma
Experience –
- Administrative duties and client services experience
- Experience within an Educational Institution is required.
Key Competencies:
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline-orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Salary:
Market related.
Enquiries:
For inquiries, please feel free to contact "HRO Recruiter" at "031 – ".
Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.
Academic Operations Manager
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Eduvos is looking to employ the services of an Academic Operations Manager - Academic Processes to be based at any of our 12 national campuses on a full-time basis
Type of position:
- Permanent
Purpose of the position:
- To manage the academic administration department at a portfolio of campuses, as well as a specific project portfolio focused on improving the efficiency and effectiveness of academic administration processes and systems.
Minimum qualification:
- Honours degree or post graduate diploma (Business Management and Project Management preferable)
Experience:
- Minimum five years' experience in the higher education environment with five to ten years managerial experience At least one to two years' experience in a planning capacity at a higher education institutio
Responsibilities:
As the Academic Operations Manager, you will primarily be responcible for:
Accountable for the aggregate performance of a portfolio of campus academics administration departments (quality and quantity of daily delivery of results that relate to academic administration):
- Assessment administration
- Graduation administration support
- Enrolment administration (or advice?) related to access, RPL or exclusion)
- CAT, RPL or qualification change application administration
- Providing student information to stakeholders (e.g. @risk students)
- Faculty, student and alumni query and issue resolution
- Academic progression planning
Accountable for a specific project portfolio focused on improving the efficiency and effectiveness of academic administration processes and systems
Portfolio : Academic Operations Processes (excluding Assessment processes) - role focuses on ensuring seamless and efficient academic operations through process optimisation
Functional and Behavioural CompetenciesFunctional competencies:
- Good working knowledge of spreadsheets (preferably Excel)
- Ability to interpret data and statistics that provide insights on trends to inform decision making
- Ability to collate, interpret and report on data
- Knowledge of compliance / adhering to policies and procedures
- Knowledge of quality assurance/enhancement frameworks, especially in the Higher Education context
- Knowledge of the Higher Education regulatory environment, the National Qualifications Framework, and Council of Higher Education guidelines
- Knowledge of data entry and manipulation, data visualizations and dashboard creation with strong attention to detail
- Knowledge of academic systems, learning management systems and Microsoft Dynamics
- Good understanding of CHE criteria as it relates to assessments
- Relevant policies from CHE and SAQA (assessments and QA)
Behavioural competencies:
- Action orientation
- Leadership
- Collaborative relations and teamwork
- Effective communication
- Analysing and problem solving
- Innovation, adaptability and change
- Planning and organising
- Resilience and coping with pressure and setbacks
- Commercial and entrepreneurial approach
Primary School - School Operations Coordinator - SPARK Weltevreden Park - 2025
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About SPARK Schools
Watch our Vision Video:
Take a tour of our Website:
SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provide transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.
The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.
SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools' vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.
SPARK Schools is a high growth, mission and values-driven, entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 15,500 families. We are looking for dynamic people to join our team.
Reports To: Principal
Purpose of Role:
The School Operations Coordinator drives student achievement in the SPARK Schools network by ensuring that the school operates smoothly, efficiently, and to a consistent standard of excellence. The School Operations Coordinator is integral to the SPARK Schools "culture" and our commitment to rigorous, engaging learning experiences for our scholars.
RequirementsResponsibilities:
● Implement school wide systems and procedures (for example, arrivals, dismissals, cover timetables and aftercare timetables) that facilitate student achievement and align with SPARK Schools network wide best practice.
● Facilitate professional development for the operational staff on the implementation of schoolwide systems, as well as personal and professional competencies. This includes designing and facilitating biweekly group sessions and individual one-on-one coaching sessions, as well as arranging for individual professional growth opportunities.
● Oversee the receptionist's administration of the student information system and student records.
● Ensure aftercare attendance and late pick up is tracked accurately and submitted to billing on time.
● Organise and maintain relationships with extramural vendors.
● Line manage school site operational staff (receptionist, supervisors, BLFs), including regular performance reviews.
● Manage all school inventory, including fixed assets (technology and furniture), stationery, and other resources.
● Conduct weekly asset check of all Chromebooks for scholars and staff radios.
● Conduct monthly stock taking and update asset register.
● Oversee the maintenance of the school facility, including coordinating efforts amongst SPARK Schools Support staff, outside vendors and suppliers.
● Maintain a daily schedule of facilities and grounds walk-arounds and observations, including lunch, break and aftercare observations.
● Coordinate with the Procurement team at SPARK Support for fixed assets and consumables.
● Manage the site specific and aftercare budgets.
● Participate in the selection of new school-based staff.
● Onboard new personnel.
● Understand and enforce network-wide policies and compliance requirements.
● Understand and enforce network-wide policies and compliance requirements.
● Understand and implement SPARK Schools crisis management strategy.
● Attend to sick or injured children and liaise with parents/guardians about their children.
● Attend to sick or injured staff and liaise with emergency contacts.
● Attend coaching 1:1s with the school principal and regular team meetings with the principal and assistant principal(s).
● Participate actively in staff development opportunities as a member of the SPARK Schools team.
● Conduct self in a professional manner at all SPARK Schools events and to all stakeholders
Qualifications :
The ideal candidate will possess the following qualifications and criteria:
● English language fluency
● Police clearance certificate
● Grade 12 certificate
● Degree or Related tertiary qualifications
● First aid training
Experience
● Required: Experience in operations, administration, procurement, project management, or facilities management.
● Required: Experience and practice with labour laws.
● Required: Experience managing or working with primary school-aged children.
● Preferred: Previous experience leading a team.
Competencies
● Customer orientation
● Analysis/problem solving
● Quick thinking/learning
● Team work
● Communication
Qualities
● Grit: Persistence through challenges.
● Excellence: A track record of high expectations personally and professionally.
● Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
● Self Reflection: Finding the capacity to bring your best self to challenges and opportunities
BenefitsSPARK offers:
fair market linked remuneration
performance-based annual bonuses and increases
above average/good annual leave
life, disability and funeral cover
employee wellness support
educational support & study leave
individualised professional development, support and mentorship
employee discount on school fees
opportunities for career growth
Compensation: R16,000.00 CTC P/M
Position Type: Permanent
Location: Johannesburg Region
- SPARK Weltevreden Park
SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.
SPARK schools encourages persons with disabilities to apply.
SPARK Schools may expire the posting of this advertisement at their own discretion.
Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.
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