8 Academic Coordinator jobs in South Africa

Job Description
– Excellent interpersonal and communication skills.

– Good planning and organizing skills.

– Hardworking, enthusiastic and team leading skills.

– Excellent computer literacy.

– 2 to 3 years experience in a managerial capacity at a renowned educational institute.

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures

Job Purpose:

The Academic Operations Coordinator is responsible for coordinating, implementing, providing support and generally overseeing the events and initiatives to enhance and improve the overall student experience. To manage assigned programmes, Lecturers and Students through effective communication, liaison and service delivery.

Duties and Responsibilities:

• Consult with students/parents daily to resolve or assist with queries or requests.
• Sustain relationships with service providers.
• Escalate queries/requests within the campus communication protocol and ensure effective information sharing/referral.
• Prepare communication for notice boards and display in designated areas.
• Inform students / lecturers of all academic planner or timetable changes.
• Capture and update student notes on CAMS.
• Process application for credits and extension of studies.
• Implement academic programme updates.
• Attend and assist in departmental meetings.
• Assist and participate in student events on and off campus.
• Process academic queries/requests to ensure timeous feedback; i.e. intercampus transfers, academic credits, subject re-writes, special assignment requests, results, academic material and time table matters, etc.
• Ensure course entrance requirements are met.
• Refers International Student Applications to designated person on campus.
• Print and distribute lecturer information / material.
• Review Assessment Timetable in conjunction with Academic Operations Officers.
• Collates and verifies orders for education material (students and lecturers).
• Manages the administration of student files.
• Administers external institute programmes.
• Manages deadlines for completion of data / spreadsheets for reports.
• Documents academic query / request processes and outcomes.
• Compiles graduation lists in conjunction with Academic Operations Officers.
• Assist campus management and National with graduation.
• Identifies resources required to run programmes and ensures these are sourced timeously.
• Reviews assessment timetables in conjunction with Academic Services Officer.
• Captures timetables, Lecturer and Program Managers (PM) information on ALIAS/ SAM and CAMS.
• Assist with student and lecturer's orientation.
• Assist the manager in setting up the student / lecturer timetables.
• Assist with student letters for, but not limited to; renewal of Visa / study permits, plagiarism, phase out/pre-requisites and proof of registration.
• Assist students with extension of studies, internal and external credits, reweights, special and discounted exams, remark of exams/ tests and mishap exams.
• Assist with student with, but not limited to; registration, open days, collection of assignments and filing, assisting with replacement tests and supplementary exams.
• Assist the team during all Internal and external audits.
• Report deviations via academic query to the management.
• Give input on the annual policy review process.

Minimum Requirements:

• Matric
• Advanced Diploma / Bachelor's Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field
• A minimum of 1-2 years customer service or sales experience
• Experience in an academic setting will be advantageous.
• Driving License

Key Competencies:

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Working Hours:

Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you

Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.

Reports to: Learning & Development Manager

About the Role

Maths teacher preferred

Responsibilities

• Support the development of Recruitment & Preparatory programmes and undertake development of work and project plans in area of responsibility
• Support the establishment of feeder school network and NGO partnerships and regularly assess and review feeder schools and NGO partners, recommending new schools' partnerships as required, to ensure best quality applicants
• Develop and update, all communication material for feeder school and partner interface (focus on Maths)
• Manage all logistics required in preparation and conducting of exams, academic tests, including ensuring data-capturing, purchasing of resources, administration
• Undertake communications with applicants and parents during the selection process, developing content for the session
• Undertake home visits
• Facilitate the optimal matching of individual scholars to partner schools, ensuring collaborative input from relevant colleagues and schools to ensure the most optimal individual placements
• Undertake scholar and parent surveys, ensuring quality feedback for programme strategy, delivery and content
• Undertake tracking of scholar and parent participation and performance and undertake/facilitate interventions or escalate
• Assist in the training of new staff, as required

Qualifications

• Relevant 4 year qualification in Education or equivalent (Maths teaching preferred)
• Experience 5 years overall teaching experience, with at least 3 years in relevant field
• Experience as a MATHS educator would be an advantage

Required Skills

• Demonstrated skills in either area of the position – selection methodology and tools or high school catch-up programmes
• Project/programme implementation skills and knowledge
• Understanding of complexity of diversity and discrimination across all factors, including but not limited to class, race, gender, sexual orientation, ethnic origin, culture and religion
• Multi-lingual (Xhosa and Afrikaans) would be an advantage
• Case management, documentation and reporting skills
• It would be an advantage to have own vehicle and driver's licence

Preferred Skills

• Excellent written and verbal communication skills and Strategic thinker
• Team player/collaborative
• Ability to set boundaries and maintain confidentiality
• Resilient
• Attention to detail
• Community building skills
• People skills
• Highly motivated and committed to excellence

To ensure efficient and effective coordination and administration of academic administration functions relating to graduation, Academic Almanac and General Prospectus as well as professional administrative support for the Office of the Director: Academic Administration and the Department of Academic Administration.

• Provide administrative support for graduation matters according to tight deadlines (Graduation Ceremonies in April and December)
• Liaise with Offices of the Registrar, Executive Deans and members of executive management regarding graduation and other matters
• Respond to and refer student queries accordingly
• Annual planning and updating of the University Calendar and Almanac
• Annual updating of the General Prospectus
• Financial administration
• Provide administrative support for the Office of the Director: Academic Administration and the Department of Academic Administration
• Plan, arrange and prepare documentation for meetings, functions, workshops, strategic planning sessions, etc
• Preparing and processing of documents for submission to University structures
• Committee administration

CORE COMPETENCIES

Core competencies required for the job:

• Knowledge of university academic administration processes
• Knowledge of university management and governance structures
• Understanding of university financial processes including budgeting and expenditure management
• Ability to work under pressure and able to display initiative and meet tight deadlines
• Good planning, organizational and problem solving skills
• Advanced computer skills (ITS and MS Office packages)
• Good communication skills including committee administration
• Good project coordination skills

• Grade 12 AND
• At least three years relevant administrative experience at a Higher Education Institution within an Academic Administration environment
• In considering candidates for appointment into the advertised posts, preference will be accorded to persons from designated groups as guided by the approved Equity Plan

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: 6-month Fixed-Term Contract

Working Hours: 07H00 - 15H30 SAST

Reports to: Team Leader - Student Services

Job summary:

The Student Services Advisor will be responsible for a range of basic administrative functions contributing to the effective services of students across Higher Education and VET programs.

The role will entail primarily data entry into the student management systems and responding to student queries but will also involve a degree of initiative to support the Student Services team.

Key Responsibilities:

Student Services Processes

• Provide general advice to staff and students about:

• student and course related policy, procedures and regulations

• enrolment options, student administration processes and timelines,

• basic course advice and progression

• Assist with the professional and timely processing of:

• Requests for Amendment to Enrolment, Course Withdrawals, Leave of Absence, re-enrolment

• Cross faculty requests

• Personal detail change requests

• Participate in ongoing training and development to ensure understanding and proficiency across all student services areas

• Quality assurance- ensure all enrolments meet the requirements of the University policy

Customer Service

• Ensure all enquiries are acknowledged and promptly responded to according to an agreed Service Level Agreement ensuring excellent customer service
• Deliver high-quality processes that deliver exemplary service performance.

Planning, Coordination and Support

• As required support the wider student operations to provide an exceptional student experience.
• Assist with student progression, exams, results, and any other cyclical student process across Higher Education and VET

Key Relationships:

Internal

• Student Services
• Student Advisors
• Course consultants

External

• Students

What does success look like?

• A high-level of student satisfaction, success and engagement as evidenced through student satisfaction surveys
• Timely and quality completion of administrative tasks to support the student experience as per a Service Level Agreement.
• The ability to identify and report on issues affecting students and the capacity to propose strategies that will help to resolve them.
• Ability to actively demonstrate the Company's values.

• Able to thrive in a high performing and values-based environment .
• Demonstrated ability to positively contribute to the development of a culture that maximises employee and student engagement.
• A solution-focused attitude to problem solving.
• Demonstrated experience in an administrative role which required coordination of a range of functions and provision of advice about, and interpretation of, policies and procedures, preferably in a tertiary education institution.
• A demonstrated commitment to exemplary customer service principles and the ability to be flexible and responsive to customer needs.
• Evidence of being a hands-on self-starter with a solution-focused attitude to problem solving.
• Demonstrated high level computer literacy including the use of e-mail, word processing, spreadsheet, and database applications and the demonstrated capacity to learn new programs.
• Excellent interpersonal communication skills to facilitate the provision of advice and support required by both staff and students.
• Excellent written communication skills and an eye for detail.
• Ability to communicate and work effectively in a team environment.
• Tertiary qualification, or substantial progress towards the completion of a tertiary qualification is highly desired.

About OES

OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance: We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony. 

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

Location: Cape Town
Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote
Contract Type: 6-month Fixed-Term Contract
Working Hours: 07H00 - 15H30 SAST
Reports to: Team Leader - Student Services
Job summary:
The Student Services Advisor will be responsible for a range of basic administrative functions contributing to the effective services of students across Higher Education and VET programs.

The role will entail primarily data entry into the student management systems and responding to student queries but will also involve a degree of initiative to support the Student Services team.
Key Responsibilities:
Student Services Processes

• Provide general advice to staff and students about:

• student and course related policy, procedures and regulations

• enrolment options, student administration processes and timelines,

• basic course advice and progression

• Assist with the professional and timely processing of:

• Requests for Amendment to Enrolment, Course Withdrawals, Leave of Absence, re-enrolment

• Cross faculty requests
• Personal detail change requests
• Participate in ongoing training and development to ensure understanding and proficiency across all student services areas
• Quality assurance- ensure all enrolments meet the requirements of the University policy

Customer Service

• Ensure all enquiries are acknowledged and promptly responded to according to an agreed Service Level Agreement ensuring excellent customer service
• Deliver high-quality processes that deliver exemplary service performance

Planning, Coordination and Support

• As required support the wider student operations to provide an exceptional student experience.
• Assist with student progression, exams, results, and any other cyclical student process across Higher Education and VET

Key Relationships:
Internal

• Student Services
• Student Advisors
• Course consultants

External

• Students

What does success look like?

• A high-level of student satisfaction, success and engagement as evidenced through student satisfaction surveys
• Timely and quality completion of administrative tasks to support the student experience as per a Service Level Agreement
• The ability to identify and report on issues affecting students and the capacity to propose strategies that will help to resolve them
• Ability to actively demonstrate the Company's values

Requirements

• Able to thrive in a high performing and values-based environment
• Demonstrated ability to positively contribute to the development of a culture that maximises employee and student engagement
• A solution-focused attitude to problem solving
• Demonstrated experience in an administrative role which required coordination of a range of functions and provision of advice about, and interpretation of, policies and procedures, preferably in a tertiary education institution
• A demonstrated commitment to exemplary customer service principles and the ability to be flexible and responsive to customer needs
• Evidence of being a hands-on self-starter with a solution-focused attitude to problem solving
• Demonstrated high level computer literacy including the use of e-mail, word processing, spreadsheet, and database applications and the demonstrated capacity to learn new programs
• Excellent interpersonal communication skills to facilitate the provision of advice and support required by both staff and students
• Excellent written communication skills and an eye for detail
• Ability to communicate and work effectively in a team environment
• Tertiary qualification, or substantial progress towards the completion of a tertiary qualification is highly desired

Benefits
About OES
OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values
We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance:
We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork:
We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation:
We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity
: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks
• Policy T&Cs apply for certain benefits

• To lead and manage the Planning, Implementation and Provision of Comprehensive Primary Health Care, the management of HIV & AIDS, Health Promotion services within the University. Provide effective leadership and oversight of the managerial function in the Student Health Services Clinics within the University. These should be conducted within the context of current and emerging diseases and infections nationally and globally.

• Direct the provision of health care to all NMU students in accordance with institutional policies, National legislation and guidelines.
• Direct the establishment of new and updating of current Policies, guidelines and standard operating procedures pertaining to the health and wellbeing of students at the institution.
• Direct the growth, development and expansion of the Human resource management.
• Direct the Finances of the department ensuring good governance and continued monitoring their off.
• Direct the departments work procedures while ensuring quality service delivery to students.
• Provide sector specific leadership through Consultancy, expertise sharing and negotiating ensuring the expansion, development and continued growth of the department.

CORE COMPETENCIES

• Health promotion practices Health promotion programmingHealth services management

• Primary Health care practiceRelevant Legislation Interpersonal relationships

• Communication (oral and written) Decision Making Project management

• Report writing Computer literacy Time management
• Presentation skills
• Management of emergencies
• Innovation

• Hons. Degree in Nursing, a Masters degree would be an added advantage.
• A Management qualification would be an added advantage.
• 6 - 8 years relevant management experience as a professional nurse in a primary health care clinic, hospital, and or academic institution.
• Further certificates in adult clinical care, family planning, sexually transmitted diseases, ARV management, TB management and health care management.
• A valid drivers license with own transport is essential.

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.