77 Jobs in Malmesbury

Pump up the JAM, Pump up your CAREER

JAM is no ordinary Company. The words, conventional and average are not part of our vocabulary.

It takes a front footed, passionate person to exceed in JAM. We love people that think out the box & who are able to bring the best out of other people whilst maintaining world class standards.

So if you want to work hard and make your life count then JAM is the place to be.

If the above sounds like YOU and you meet the minimum requirements below then why not apply for a Store Manager in Malmesbury, Western Cape.

Responsibilities :

• Driving turnover to ensure the achievement of targets.
• Risk control and managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Ensure that store presentation is according to company standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Requirements :

Pump up the JAM, pump up your CAREER, pump up your LIFE

MAIN PURPOSE
To attract and grow our customer base through a customer-facing or supportive role, increasing market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.

KEY OUTCOMES

• Provide exceptional customer service to internal and external customers
• Recruit, select, manage, and develop people to meet competence requirements
• Participate in a team to ensure achievement of department and store goals
• Manage implementation and integration of new initiatives to achieve project goals
• Participate in general store operational duties
• Supervise and coach staff to meet competence requirements
• Job specific responsibilities as per Job Profile (dependent on position)

KEY COMPETENCIES

• Passion for the Customer – establish lifelong relationships with our customers
• Passion for Retail and Selling
• Living the Brand: Personal leadership and attitude to work i.e. ‘the difference’
• Proven team leadership skills
• Action and results-oriented
• Assertive and proactive
• Problem-solving and decision-making skills
• Commercial acumen and numeracy
• Creative and innovative; keeps up to date on retail trends
• Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
• Retail and/or Business Management Diploma would be advantageous
• 2-5 years of role experience as a Foods Department Manager in Retail
• Retail experience highly advantageous
• Team Management would be advantageous
• Leadership and Management experience would be advantageous
• Ability to work shifts that meet operational requirements

Job Listing

Listing reference: click_

Listing status: Online

Apply by: 7 September 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Malmesbury

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Description

Job Objectives

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing

Skills

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

Competencies

Essential:

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations

Desirable:

• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Experience

Minimum requirements

• Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
• Extensive people management experience of a large and diverse workforce
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

We’re looking for an enthusiastic experienced leader / supervisor, who is passionate about coffee & cake while delivering great customer service whist developing and supporting their team.

No experience in Coffee is needed as full training with be provided in store and at one of our Coffee Academies!

Some of our GREAT perks whilst being part of the team…….

• Staff discount is up to 70% on selected food and drink
• Free drinks on shift
• Bespoke C#1 Benefits Dashboard personalised to you
• Life Assurance
• Medicash – provides free optical (glasses and contact lenses), dental, physio plus lots more
• Flexible working (No late nights!)
• Access to Beanbox - you’ll have access to hundreds of discounts and freebies at the touch of a button.
• Barista to Boardroom Programme – the C#1 Career Pathway
• Lots of fun Competitions and Incentives
• Apprenticeship Opportunities
• Excellent Length of Service Recognition

Why would you join our team?

When you join us, you’re joining our C#1 team - whether this is the regular customers of your Store, or your local community. We are also really passionate for those that wish to build a career, we love being part of the Caffe Nero Group which opens up even more opportunities. There really is something for everyone.

If you love interacting with people (and dogs) and giving great service then please apply!

• Driving turnover to ensure the achievement of targets.
• Risk control and managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Ensure that store presentation is according to company standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
  
  
  

• Matric/Grade 12.
• 2 years fashion retail management experience.
• Track record of good stock take results.
• Strong leadership skills.
• Results driven.
• Great customer care experience.
• Exceptional people skills.
• Attention to detail.
• Sense of urgency.
  
  
  

To oversee the operations of a fuel station, convenience store, and quick-service restaurant. The Site Manager will be responsible for driving sales, managing staff, ensuring compliance with operating procedures, and delivering exceptional customer service.

Salary: R24 000 – R27 000 per month.

Duties and Responsibilities:

• Manage day-to-day site operations, including retail, fuel, and food service.
• Oversee stock control, reconciliations, and site cash management.
• Monitor and achieve sales targets and financial objectives.
• Implement and enforce compliance with company policies and external regulations.
• Ensure high levels of customer satisfaction by addressing and resolving complaints.
• Lead, train, and motivate staff to deliver excellent service and meet operational targets.
• Drive promotional campaigns and optimise product displays.
• Analyse performance data to identify opportunities for improvement.
• Support digital and process optimisation initiatives for operational efficiency.

Requirements:

• National Diploma in Business Administration, Commerce, Retail Management, or related field (advantageous).
• Minimum of 4 years’ experience in retail operations, with at least 2 years in a management role.
• Strong understanding of financial controls, budgets, and stock management.
• Proficiency in MS Office and retail operating systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to thrive in a fast-paced and customer-focused environment.

Overview

Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focuses on retail products, as well as group schemes.

Purpose of the role

This role promotes Sanlam Retail Mass (SRM)’s products and increases market share through providing sound financial advice and a high level of client service in a Branch context, and creating opportunities for client optimisation and cross selling of value-added services.

• Sales delivery
• Gain and maintain an in-depth understanding of SRM product ranges.
• Understand the customer’s needs, financial goals and means, and provide the right product (or selection of products) that will satisfy the goals of the customer in the best and most affordable way possible.
• Continuously update and inform customers of new products, or changes in existing products. Manage, review, and incorporate the implications of product changes on the customer’s portfolio accordingly.
• Validate client details in line with product and regulatory requirements. Submit new business through the right channels.
• Conduct due diligence on clients to identify and flag risks.
• Manage own capacity to ensure daily appointments are prioritised while allowing time for and capitalising on walk-in / non-appointment clients.
• In-branch client service and client retention
• Responsible for servicing and managing all client profiles to ensure clients remain on the books.
• Send payment reminders, conduct follow-ups, and remain in contact to address potential queries or to provide support.
• Manage and report on NTUs (clients Not Taken Up) by putting controls in place, and taking corrective actions where required.
• Manage persistency of client payments in favour of both the branch and the client.
• Gain insight into client risk profiles to proactively identify where support will be required.
• Consult with clients on alternative payment arrangements and ensure it gets processed through and noted on the right platforms.
• Responsible for in-branch servicing in line with client experience standards: apply product knowledge to accurately guide clients through policy cancellations and provide alternative options.
• Resolve various types of client queries in the branch as far as possible or escalate queries to the right stakeholders by using the existing escalation framework. Follow up on the status and continuously provide feedback to the client.
• Quality, compliance and continuous development: remain up to date with and continuously adhere to compliance and quality standards.
• Keep up to date with own registration, product knowledge and maintenance of own CPD points.
• Identify risks and flag potentially fraudulent activities.
• Keep and store relevant records of advice.
• Log all activities as per regulations and standard operating procedures, and provide data to relevant stakeholders to inform reporting and decision making.
• Monthly planning and reporting: responsible for reporting on activities daily, through using relevant technology platforms.
• Collate data on activities to deliver on weekly and monthly reporting deadlines.
• Perform any ad-hoc requirements as requested by the Retail Branch Manager.

• Matric (Grade 12)
• RE5 advantageous
• FAIS Compliant (Wealth Management) as per DOFA requirements.
• Class of Business training (to be completed within 12-months of employment)

Text kept as in the original where applicable.

Text kept as in the original where applicable.

• Business insight - Contributing independently
• Decision quality - Contributing independently
• Builds effective teams - Contributing independently
• Plans and aligns - Contributing independently

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam Life Ltd is one of the top financial services providers in the South African market.

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

1. Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlambrand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

2. Networking, prospecting and leads generation

• Face to face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

3.Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
• Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client's portfolio annually by undertaking the above steps.

4. Client Service

• Ensure all client interactions are ethical, courteous and professional.
• Follow-up or refer all existing business queries to be resolved timeously through support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
• Initiate long term client relationships and maintain a relational focus.

5. Monitor, update and reporting (weekly/monthly)

Document and present the following activities:

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Grade 12

Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Financial advice and support

Production target achievement and budgeting

Compliance and risk management

Client relationship management

Financial planning and recommendations

Communicates effectively - Contributing independently

Tech savvy - Contributing independently

Action orientated - Contributing independently

Interpersonal savvy - Contributing independently

Persuades - Contributing independently

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Collaborates - Contributing independently

Being resilient - Contributing independently

Drives results - Contributing independently

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Are you a dynamic and experienced financial professional with a passion for the automotive industry? Are you ready to take the next step in your career and contribute to the success of a thriving vehicle dealership? If so, we want to hear from you.

Rola is a leading name in the automotive industry, committed to providing exceptional vehicles and unparalleled customer service. As the Financial Manager of our VW Malmesbury dealership, you will play a crucial role in managing all the financial activities. You will work closely with the executive team to ensure the financial health and stability of the business. This position requires a detail-oriented individual with a strong background in financial management, excellent analytical skills, and a deep understanding of the motor industry.

Manage all financial activities for the dealership. Work closely with the executive team to ensure the financial health and stability of the business. The role requires attention to detail and strong financial management and analytical skills within the motor industry.

This position requires a detail-oriented individual with a strong background in financial management, excellent analytical skills, and a deep understanding of the motor industry.

• Basic Monthly Salary
• Provident Fund and Medical Aid Benefits
• Commission structure