13 Jobs in Dinokana

Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

• Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years' work related experience
• Plan reading experience would be advantageous
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills
• Proven ability to provide exceptional Customer Service
• Proven ability to work under pressure
• Must be computer literate
• Proven strong organising, planning and delegation skills

Sales

• Issuing and follow up of quotations in order to generate sales
• Quote process and control Special Orders
• Reading of building plans and ensuring quotations are correct and within the agreed timeframe
• Manage the telephone, answer, and return calls, ensure follow ups are done
• Conduct competitor analysis to ensure competitiveness of the store
• Communicate bulk deposit transfers to Customers
• Promote loyalty programs (VIC and Charge Card Customers)

Deliveries

• Manage an efficient delivery service and ensuring that the correct rates are charged
• Deliveries dispatched within the required time limit
• Delayed deliveries communicated with Customer and appropriate arrangements made and agreed to with the Customer

Customer Service

• Effective Customer Service Desk Management
• Record, follow up and resolve Customer Complaints
• To ensure an efficient Customer Service at all times (all Customers are attended to)
• Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

• Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the General Assistant, Sales Advisors and Forklift Drivers.
• Price changes to be implemented in line with advertised prices.
• Implementation of planograms

People Management

• Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities
• Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.
• Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

Safety (OHSA) Requirements

• Ensure that safety standards are adhered to
• Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

• Be aware of any suspicious people and / or activities in and outside the Store.
• Password security

Integrity

• Complying with generally accepted standards in activities related to the position.
• keeps promises.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn

To operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

• Grade 12 or minimum of 1 (one) year work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Ability to perform basic calculations accurately
• Must be willing to work shifts, weekends and Public Holidays
• Must be able to work under pressure
• Must be physically fit to operate a forklift
• Must have a valid forklift license

Customer Service

• Acknowledge all Customers and determine their needs
• Advise Customers correctly on product
• Assist Customer with any product queries
• Assist with Customer complaints timely
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customer's purchases are loaded without any delay's
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
• Advise Customers on the additional services provided:
• Delivery service / bulk deposits
• Glass cutting
• Plan reading
• Credit programmes
• Special orders
• Trusses
• Distant ordering
• VIC Customer Programme
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility

Merchandising Standards

• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Merchandise stock according to approved layouts and planograms

Housekeeping

Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

Correct shelf price labelling within area of responsibility.

Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Ready for Business

Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

Identify any gaps in the displays, investigate causes and report any concerns to management

Be aware of suspicious behaviours or people and report any suspicions to management

No product to be loaded for a Customer without proof of purchase or required documentation

Safety (OHSA) Requirements

• Ensure not to overload the Forklift
• Ensure not to overload racking and shelving (Do not stack roof tiles / bricks and cement more than two pallets high.)
• Ensure to wear the Safety Helmet and Kidney Belt at all times when operating the Forklift
• Do not use forklift to lift personnel.
• Ensure that the Entrance and Exit are free of obstacles and that Customers can enter and leave Cashbuild's Stores without risk of injury
• Ensure to report any faults on the Forklift immediately
• Ensure to report in time when the Forklift is due for a service
• Ensure to wear protective clothing when necessary
• Do not operate the Forklift if there are any mechanical faults
• Ensure that the Forklift is inspected daily, checklist completed and any faults report.

Integrity

• Complying with generally accepted standards in activities related to the position.
• keeps promises.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn

Role Purpose

Manage and motivate a team of Financial Advisors to deliver an excellent client experience and support the achievement of Metropolitan Channel sales targets.

Requirements
Qualifications:

• Matric or equivalent NQF Level 5 qualification
• RE5
• FAIS Representative legislative qualification
• Class of Business 3 and 7 (preferable)

Experience

• 3-5 years of working experience in the financial services industry
• A minimum of 2 years of managerial experience overseeing the rendering of financial advice
• Experience in FAIS Tier 1 Long Term Insurance and Pension Benefit products
• A valid driver's license and access to your own vehicle
• Computer literacy

Duties and Responsibilities

• Leading and managing a team of Financial Advisers
• Developing action plans to drive sales and enhance performance.
• Ensuring compliance with operational processes and legislative requirements
• Cultivating a branch culture to energise employees and maximise productivity.
• Recruiting and selecting high performing Financial Advisers to join your team.

As an applicant, please verify the legitimacy of this job advert on our company career page

Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With over 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

Visit us at:

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Manage and motivate a team of Financial Advisors to deliver an excellent client experience and support the achievement of Metropolitan Channel sales targets.

Requirements

Qualifications:

• Matric or equivalent NQF Level 5 qualification

• RE5

• FAIS Representative legislative qualification

• Class of Business 3 and 7 (preferable)

Experience

• 3-5 years of working experience in the financial services industry

• A minimum of 2 years of managerial experience overseeing the rendering of financial advice

• Experience in FAIS Tier 1 Long Term Insurance and Pension Benefit products

• A valid driver's license and access to your own vehicle

• Computer literacy

Duties & Responsibilities

• Leading and managing a team of Financial Advisers

• Developing action plans to drive sales and enhance performance.

• Ensuring compliance with operational processes and legislative requirements

• Cultivating a branch culture to energise employees and maximise productivity.

• Recruiting and selecting high performing Financial Advisers to join your team.

Competencies

• Business Acumen

• Client/ Stakeholder Commitment

• Drive for Results

• Leads Change and Innovation

• Motivating and Inspiring Team

• Impact and Influence

• Collaboration

• Self-Awareness and Insight

Rage is a Leading Fashion Retailer of footwear and apparel in the ladies and children's markets in South Africa. With a range of shoes, clothing, handbags, and perfumes that are inspired by the latest trends across the globe. Rage makes sure you step out in style every time and anywhere with over 650 stores across South Africa.

Rage is looking for hard-working, customer-oriented Retail Shop Assistants to ensure the smooth running of in-store retail operations. The Retail Shop Assistant's responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.

• Ensuring all operations runs in accordance with the Rage Policies and Procedures, and maintaining the store standards.
• Ensuring housekeeping standards are met by cleaning and tiding at all times.
• Receiving, checking and unpacking stock, and ensuring all paperwork is correct.
• Opening new accounts and assisting customers to fill out all details.
• Assisting the Store Manager with conducting unit counts once a week.
• Assisting the Store Manager with minimising stock unit losses and maintaining stock levels.
• Assisting in maintaining visual displays and layouts in accordance with the Rage standard.
• Assisting with processing Pack up lists, Recalls and executing Markdown instructions.
• Assisting customers telephonically with great care and ensuring their needs are met.
• Assisting all walk-in customers and providing excellent service.
• Participating actively in training sessions.
• Ensuring stockroom standards are maintained as per the Store Manager's instruction.
• Assisting the Store Manager in achieving monthly set targets.
• Ensuring all fire exits and escape routes are kept free from obstruction.
• Requirements
• High school matric
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labelling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

Job Types: Full-time, Part-time

Pay: From R34,33 per hour

Education:

• High School (matric) (Required)

Work Location: In person

New Vacancy: Front of House and Guide Couple

We are seeking a dynamic and experienced couple to join our team as Front of House and Guide Couple for a

Luxury Lodge located in Madikwe Game Reserve.

Position/s: Front of House and Guide Couple

Location: Madikwe Game Reserve

Salary: on application

Live in position

Front of House

• 1-2 years (minimum) at a 4*-5* lodge environment experience
• Minimum Grade 12 - hospitality degree/diploma beneficial
• Valid RSA ID and Drivers Licence
• Eye for detail, high level of telephone etiquette and excellent all-round communication skills
• Professional and well groomed
• Be able to work under pressure
• Computer literate
• PANStrat OS Knowledge Beneficial
• Team player with high regard for efficiency and eager to assist in all departments as needed

Guide

• Lead informative and engaging game drives, bush walks (lead trails guide), and other wildlife activities.
• Share in-depth knowledge of local flora, fauna, and conservation efforts with guests.
• Ensure the safety and well-being of guests during all guided activities.
• Collaborate with lodge management on wildlife monitoring.
• Provide additional support for lodge operations and guest services as required.
• Proven experience as a Field Guide in a 5* game lodge.
• Formal guiding qualifications such as FGASA (Field Guides Association of Southern Africa) Level 1 or

higher, or equivalent as well as lead trails guide (would consider close to lead).

• Passion for wildlife, nature conservation, and sharing knowledge with guests.
• Ability to host guests not only during outside activities, but also in house.
• Valid driver license (PdP) and first aid certification.

Listing reference:

Listing status: Online

Apply by: 16 September 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Pharmaceutic

Location: Zeerust

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.

Job description

Job Purpose:

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Minimum requirements

Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Essential: Minimum 2 years' experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration with SAPC as the Responsible Pharmacist
• Desirable: Retail Pharmacy experience
• Desirable: Unisolv experience

Job Knowledge and Skills Required:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labor legislation and IR practices
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing
• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Essential Competencies

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Relating and networking
• Following instructions and Procedures
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Contractual hours:

• 45hrs 6days

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

Listing reference:
click_

Listing status:
Online

Apply by:
16 September 2025

Position Summary
Industry:
Wholesale & Retail Trade

Job category:
Pharmaceutic

Location:
Zeerust

Contract:
Permanent

Remuneration:
Market Related

EE position:
Yes

About Our Company
Clicks Group

Introduction
Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.

Job Description
Job Purpose:

• To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

• To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
• To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Minimum Requirements
Education and Experience Requirements:

• Essential: Registered Pharmacist with SAPC
• Essential: Minimum 2 years' experience post community service year
• Essential: Minimum 1 year People Management experience
• Essential: Registration with SAPC as the Responsible Pharmacist
• Desirable: Retail Pharmacy experience
• Desirable: Unisolv experience

Job Knowledge And Skills Required

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence
• Knowledge of labor legislation and IR practices
• Sound understanding and application of financial management principles
• Knowledge of competency based interviewing
• Sound managerial, tutorship and coaching skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy
• Strong financial acumen

Essential Competencies

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Relating and networking
• Following instructions and Procedures
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking
• Working with people
• Adhering to Principles and Values

Contractual Hours

• 45hrs 6days

Kindly note only applicants who meet the minimum requirements will be contacted.
We are committed to the principles of Employment Equity.

Role Purpose

Attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its long-term viability.

Requirements
2 - 3 years experience in a Sales/ Call Centre environment (essential)

2 years' experience in the insurance and/or financial services industry rendering financial advice (advantageous)

Matric or equivalent NQF 4 qualification

National Senior Certificate in Finance/ Business Management and or equivalent relevant qualification

FAIS Compliance Requirements

Regulatory examination (RE) 5

Driver's license and own transport (desirable)

Duties and Responsibilities

INTERNAL PROCESS
Engage with prospective clients in order to highlight the features and benefits of various products based on their financial wellness needs in order to support and guide their decision-making process.

Sell products in line with client's financial needs by conducting affordability analysis in order to achieve clients' financial goals.

Calculated and advise on tax and legal implications of products and or changes.

Accurately capture client information, relevant actions and sales on the systems.

Accurately complete all administrative and reporting requirements within agreed timeframes.

Achieve set targets on production, quality and conversion.

Adhere to compliance requirements in the sales process in line with legislative requirements.

Provide financial advice in line with the engagement strategy to enhance client's financial wellness.

CLIENT
Investigate client queries within the agreed service level and ensure that client receives timeous feedback.

Escalate client queries to the relevant department or stakeholder.

Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.

Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets. Provide authoritative, expertise and advice to clients and stakeholders.

Build and maintain relationships with clients and internal and external stakeholders.

Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.

PEOPLE
Develop and maintain productive and collaborative working relationships with peers and stakeholders.

Positively influence and participate in change initiatives.

Continuously develop own expertise in terms of professional, industry and legislation knowledge.

Contribute to continuous innovation through the development, sharing and implementation of new ideas.

Take ownership for driving career development.

FINANCE
Identify solutions to enhance cost effectiveness and increase operational efficiency.

Manage financial and other company resources under your control with due respect.

Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

As an applicant, please verify the legitimacy of this job advert on our company career page