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POSITION INFO:

We are seeking a hands-on and strategic Senior Operations Manager to oversee and drive the operational performance of our Tax Administration team, with a particular focus on Capital Gains Tax. This individual will be responsible for leading a team of highly skilled Tax Analysts, managing service delivery, driving process improvements, and supporting regulatory compliance efforts.

Recruiter:

CapitalH

Job Ref:



Date posted:

Saturday, July 12, 2025

Location:

Durbanville, South Africa

SUMMARY:

POSITION INFO:

We are seeking a hands-on and strategic Senior Operations Manager to oversee and drive the operational performance of our Tax Administration team, with a particular focus on Capital Gains Tax. This individual will be responsible for leading a team of highly skilled Tax Analysts, managing service delivery, driving process improvements, and supporting regulatory compliance efforts.

The role is ideal for a qualified CA(SA) or finance professional with experience managing tax or audit teams, and a strong appreciation for operational excellence in a regulated environment.

Qualifications:

• Bachelor’s Degree in Finance, Accounting, Taxation, or related.
• CA(SA) or equivalent professional designation highly preferred.
  
  

• 8–10+ years’ experience in financial services, with at least 5 years in a senior operations or tax/audit team management role.
• Proven experience working in or managing a tax or audit function (Capital Gains Tax exposure preferred).
• Familiarity with South African tax laws, especially CGT, is highly advantageous.
  
  

• Strong leadership and team management skills.
• Detail-oriented with a deep understanding of process controls.
• Ability to work in a fast-paced, high-accountability environment.
• Comfortable working with data and tax technology platforms.
• Excellent verbal and written communication skills.
  
  

• Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
• In keeping with our client’s employment equity requirements, only South African citizens will be considered.
• Please include your current salary and salary expectations.
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Advertising Services

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CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Key Responsibilities May Include:

• Oversee the resolution of regional Major Incidents within the IT technology landscape, uniting internal and external teams to ensure effective and timely recovery.
• Support the implementation of Service Delivery improvement initiatives, including aged ticket management, shift-left strategies, reassignment reduction, and enhanced incident coordination.
• Develop and embed processes to understand and manage Regional Service Demand in alignment with evolving business strategies and projects.
• Collaborate with Service Management, Technology Platform, and Product teams to integrate automation and enhance workflows that improve user satisfaction and operational efficiency.
• Contribute to post-incident reviews, ensuring process improvements and quality assurance standards are implemented effectively.
• Monitor and report on service performance metrics, producing trend analyses and actionable insights to drive continuous service improvement.
• Develop and maintain Service Delivery standards, policies, and documentation, ensuring communication, training, and alignment across regional stakeholders and suppliers.
• Build and lead a competent and professional regional Service Delivery team, fostering a culture of continuous learning, collaboration, and customer focus.

Service Delivery Manager – Technology Services

"Accelerate Your Career – Step into a High-Impact Service Delivery Role!"

Based in Kraaifontein, Durban or Sandton

We’re looking for a skilledService Delivery Manager to lead and optimize IT service delivery and major incident management across our global technology environment. This role ensures seamless collaboration between internal teams and external partners, driving service excellence and continuous improvement.

Key Responsibilities

• Manage and improve service delivery processes and incident resolution.
• Support global major incident management and root cause analysis.
• Drive ITSM best practices (e.g., shift-left, automation, aged ticket reduction).
• Maintain service standards, policies, and documentation.
• Deliver performance metrics and support continuous service improvement.
• Foster a customer-first culture and cross-functional collaboration.

What You’ll Bring

• Proven experience in IT service delivery and incident management.
• 5+ years’ experience managing or influencing technical staff and projects
• Strong knowledge of ITSM frameworks (e.g., ITIL).
• Excellent communication, stakeholder management skills and improving customer experience.
• Ability to lead under pressure and drive operational improvements.
• Bachelor’s degree in computer science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience
• Washington or Yokohama Service now

Desired: ITIL v.3 or v.4 Specialist Qualification

• SIAM knowledge

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

3C Metal Belmet is looking for a Welding Team Leader to lead the team at our Ankerlig Project, based in Atlantis. This will be a fixed-term contract position.

Responsibilities / Duties / Job Skills:

• Drive production efficiency to meet or exceed budgeted and scheduled production volumes.
• Analyse daily processes to achieve reject targets, promote Continuous Improvement Projects (CIP), and support enhancement projects.
• Report on defective welding resources (machines, consumables) to optimise production.
• Report to Management any production related and non-conformance issues.
• Recommend appropriate tests to be conducted, to ensure welding optimisation, and reduction of welding defects.
• Estimate the time to be allocated to specific jobs and place checks to monitor this accordingly.
• Assign tasks and targets to personnel, in conjunction with Project Management (Subject to the workload, project requirements and company requirements).
• Assign personnel (depending on their qualifications, abilities and experience) to the project in close coordination with the Project Supervisor & Management, to meet deadlines of ongoing projects.
• Follow-up on the production activity and identity any shortcomings and possible problems.
• Make recommendations for equipment upgrades, improvements and optimizing.
• Ensure that personnel are informed on the technical, quality and safety requirements for the activities that they have been tasked to perform.

Technical Expertise

• Interpret engineering drawings to ensure precise production.
• Conduct appropriate visual checks on required welds.
• Ensure programming and changeovers at robots and spot welders.
• Trouble Shoot defects in conjunction with Quality and other team members, and report on possible causes and solutions to Management.
• Assist with the discipline of workshop personnel and bringing to the attention and action of the Workshop Supervisor/Management any illegal, unsafe, unprofessional and irresponsible activities.
• Ensure all personnel/team member has the correct consumables/equipment to perform all tasks adequately.
• Recommend on maintenance and repair of welding tools as required. as instructed.

General

• Advise Management of training requirements and skills levels of workshop /welding personnel.
• Assist with the assessment, mentoring, training, counselling and motivation of workshop personnel.
• Familiarize yourself and be proficient on all the present production procedures, equipment and possible future procedures and techniques.
• Responsible to familiarize yourself and promote and enforce as far as possible the company Disciplinary Code and Conduct, Quality, Safety and environmental policies.
• Ensure daily housekeeping is performed by team members, in and outside of the workshop.
• Complies with all relevant health, safety, environmental, quality, legal and regulatory requirements as stipulated by company requirements.

Knowledge / Qualifications / Experience:

• 6 Years’ minimum experience as a Welder with an Excellent Welder Rating.
• 3 - 4 years’ experience in a Supervisory Capacity directly relating to the Welding/production tasks practiced within the company.
• Related Welder Qualification.
• Qualified/Knowledgeable in different Welding Techniques and materials.
• Ability to impart technical skills to subordinates and peers through effective training.

South Africa

Atlantis, Ankerlig

Technical qualifications / Industrial Training Institute

Other

2-5 years

Reference 2025-246

Location: Atlantis, Western Cape

Salary: R700 000 – R800 000 Per Annum Negotiable based on Qualification and relevant years of experience

Our client, a highly reputable Global Automotive Manufacturing concern, is currently in search of a strong and assertive Production Manager to lead and join their dynamic team.

RESPONSIBILITIES:

• Disciplinary leadership of the production unit
• Leading the Production team
• Assure and ensure appropriate assets (manpower, equipment, infrastructure, and materials) of the production unit are available and deployed to deliver the required and agreed operational performance.
• Lead, manage, coach, mentor and develop production unit leadership with passion to ensure that a diverse result-orientated organization is in place and is cascaded throughout the production unit by empowerment, clear accountability and compliance.
• Drive the organization in achieving operational performance / budget unit targets of safety, quality and customer delivery performance.
• Drives and fosters an environment of continuous improvement, ensures that there is long term vision (plant level) for the production unit.
• Ensure that customers internally and externally, product lines and other functions are fully understood and that reliable relationships are established and maintained to the mutual benefit of all stakeholders.
• Drives the new product launches.
• Create EHS environment and sustainability within the production unit.
• Familiarity and knowledge of automotive processes.

QUALIFICATION, SKILLS & EXPERIENCE REQUIRED:

• Relevant Production / Engineering / Finance or Related Degree or Diploma is essential
• 5+ years solid working experience in Operations and relevant experience within automotive/component manufacturing/engineering industry is required
• 2+ years leadership experience of a large production team with exposure gained in a unionised environment and high volume shift patterns with focus on safety, quality and performance
• Experience in Lean management, Lean Manufacturing and Continuous Improvement
• SAP experience will be highly advantageous
• Proficiency on MS Office i.e., MS Excel and MS Word
• Transformation competence and organizational development skills
• Must have coaching and mentoring skills
• Business / Finance Management skills
• In depth knowledge in Safety and Quality
• Delivery and Production experience
• Understanding of South African Labour Laws and industrial relation matters

• Stock and capacity management in packhouses
• Ensure products are available as per customer requirements
• Reconciliation of stock
• Network and relationship building with buyers at depots
• Preparation of insights reports
• Ad hoc duties may be required from time to time
• Responsibility for local and export programs
• Integration between packhouse and commercial
• Logistical responsibilities

• Diploma in Logistics Management / Financial Management or equivalent
• 2 to 3 years’ experience in a similar role
• Logistical background
• Commercial experience
• Knowledge of QX system
• Advanced Excel experience
• Analytical and detail-oriented
• Able to work under pressure and long hours (including weekends)
• Proactive with an ability to work without supervision

Listing reference: click_018813

Listing status: Online

Apply by: 25 December 2024

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

1. To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
2. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
3. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
4. To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
5. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
6. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
7. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
8. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
9. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
10. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
11. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
12. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

1. Sound understanding and application of financial management principles
2. Strong retail/FMCG background and understanding of merchandising and promotions principles
3. Knowledge of stock, cost, risk and compliance management procedures
4. Knowledge of Customer service excellence
5. Knowledge of labour legislation and IR practices
6. Knowledge of competency based interviewing

Skills:

1. Sound managerial skills
2. Results and target driven
3. Planning and organising skills
4. Problem-solving skills
5. Strong customer orientation
6. Leading and Supervising
7. Planning and Organising
8. Delivering Results and Meeting Customer Expectations
9. Entrepreneurial and Commercial Thinking
10. Deciding and Initiating Action
11. Working with people
12. Analysing
13. Coping with Pressures and Setbacks

Experience:

1. Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
2. Extensive people management experience of a large and diverse workforce
3. Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

1. Essential: Grade 12 (Maths 50% and English 50%)
2. Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

Our client has been crowned the most innovative web design agency in the Western Cape. They are a small team of 3 designers and the owner. Our client has a strong emphasis on team culture and is now looking for a General Manager to take over the running of the daily operation of the business from the owner.

A. Technical & Creative Project Management:

1. Website, corporate identity, and photography projects.
2. Managing promotional gifts and apparel shop.
3. Proactively tracking all projects while managing specific details.
4. Seeing projects through their full life cycles, solving problems as needed.
5. Client briefings and progress meetings.
6. Team resource management for both new projects and existing clients.
7. Hosting setups: domain registrations/transfers, email setups.
8. Creative design sound-boarding.

B. Business Administration:

1. Dealing with client account queries like onboarding, invoicing, billing, cancellations, and unhappy clients.
2. Daily/weekly bookkeeping and financial management.
3. Executing strategies and implementing systems and processes as directed by the owner.

C. Sales:

1. Facilitating needs analysis meetings with prospective clients.
2. Drafting quotations.
3. Attending business networking events to generate leads.

Qualifications and Skill Requirements:

1. Bachelor's degree in marketing and/or business management.
2. At least five years of experience with website design and/or creative company management.
3. Practiced in full turnkey web design, from concept to completion.
4. Solid working understanding of project management tools, methodologies, and best practices.
5. Effectively completing projects according to pre-determined scope, budgets, and timelines.
6. Good administrative and organizational skills, with a strong attention to detail.
7. Proficient English and professional writing skills. Copywriting skills are beneficial.
8. Great leadership qualities.

Personal Attributes:

1. Passionate about online communication solutions.
2. Able and willing to work in a collaborative, innovative, flexible, and team-oriented environment.
3. Self-confident and self-motivated.
4. Able to multi-task between different roles.
5. Self-starter and quick learner who takes initiative.
6. Uncompromising integrity – transparent and accountable.

Job Title: General Manager
Department: Projects, Sales & Business Administration
Hybrid Position
Location/Premises: Durbanville
Travel Requirement: To clients in and around Durbanville and Cape Town
Start date: ASAP

Salary: R40 000 to R50 000pm Depending on experience
Reporting to: Owner

Our client has been crowned the most innovative web design agency in the Western Cape. They are a small team of 3 designers and the owner. Our client has a strong emphasis on team culture and is now looking for a general manager to take over the running of the daily operation of the business from the owner.

A. Technical & Creative Project Management:

1. Website, corporate identity, and photography projects.
2. Managing promotional gifts and apparel shop.
3. Proactively tracking all projects while managing specific details.
4. Seeing projects through their full life cycles, solving problems as needed.
5. Client briefings and progress meetings.
6. Team resource management for both new projects and existing clients.
7. Hosting setups: domain registrations/transfers, email setups.
8. Creative design sound-boarding.

B. Business Administration:

1. Dealing with client account queries like onboarding, invoicing, billing, cancellations, and unhappy clients.
2. Daily/weekly bookkeeping and financial.
3. Executing strategies and implementing systems and processes as directed by the owner.

C. Sales:

1. Facilitating needs analysis meetings with prospective clients.
2. Drafting quotations.
3. Attending business networking events to generate leads.

Qualifications and Skill Requirements:

1. Bachelor's degree in marketing and/or business management.
2. At least five years of experience with website design and/or creative company management.
3. Practiced in full turnkey web design, from concept to completion.
4. Solid working understanding of project management tools, methodologies, and best practices.
5. Effectively completing projects according to pre-determined scope, budgets, and timelines.
6. Good administrative and organizational skills, with a strong attention to detail.
7. Proficient English and professional writing skills. Copywriting skills are beneficial.
8. Great leadership qualities.

Personal Attributes:

1. Passionate about online communication solutions.
2. Able and willing to work in a collaborative, innovative, flexible, and team-oriented environment.
3. Self-confident and self-motivated.
4. Able to multi-task between different roles.
5. Self-starter and quick learner who takes initiative.
6. Uncompromising integrity – transparent and accountable.

Job Title: General Manager
Department: Projects, Sales & Business Administration
Hybrid Position
Location/Premises: Durbanville
Travel Requirement: To clients in and around Durbanville and Cape Town
Start date: ASAP
Salary: R40 000 to R50 000pm Depending on experience
Reporting to: Owner

Listing reference: click_018758

Listing status: Online

Apply by: 16 December 2024

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

1. To ensure the achievement of the store's financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
2. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
3. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
4. To ensure competent and motivated employees through effective selection, leadership, management and ongoing development in order to build capacity and capability to meet current and future business needs.
5. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
6. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
7. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
8. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximized.
9. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalize on opportunities.
10. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
11. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
12. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

1. Sound understanding and application of financial management principles
2. Strong retail/FMCG background and understanding of merchandising and promotions principles
3. Knowledge of stock, cost, risk and compliance management procedures
4. Knowledge of customer service excellence
5. Knowledge of labour legislation and IR practices
6. Knowledge of competency-based interviewing

1. Sound managerial skills
2. Results and target driven
3. Planning and organising skills
4. Problem-solving skills
5. Strong customer orientation
6. Leading and Supervising
7. Delivering Results and Meeting Customer Expectations
8. Entrepreneurial and Commercial Thinking
9. Deciding and Initiating Action
10. Working with people
11. Analysing
12. Coping with Pressures and Setbacks

1. Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
2. Extensive people management experience of a large and diverse workforce
3. Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

1. Essential: Grade 12 (Maths 50% and English 50%)
2. Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)