15 Training Development jobs in South Africa

Port Shepstone – KwaZulu Natal – South Africa

Key Performance Areas : The individual occupying this position will :-

• Identify training requirements using skills assessments, in consultation with resort managers and regional managers
• Create and maintain updates to Standard Operating Procedures as the basis for training content development
• Create frameworks and programme outlines
• Design, develop and quality assess training material to ensure accurate, up to date and relevant content
• Plan, schedule and handle logistics for training sessions and workshops
• Conduct training using creative facilitation methodologies and techniques to ensure effective learning and development
• Keep management informed about progress of tasks, objectives, duties and responsibilities.
  
  

• Matric, with at least 2 years relevant experience in a training or facilitation environment.
• Train-the-Trainer / Facilitator Qualifications are preferred.
• Prior experience in the hospitality industry will be an advantage.
• Must be able to write training content, supported by existing SOPs, for the purpose of course development.
• Must be able to facilitate face to face learning of the course content developed, to a wide audience ranging from managers to general service employees.
• Must be able to conduct skills assessments using appropriate assessment tools to evaluate and measure an individual’s competencies, abilities, and knowledge in relation to operational SOPs and job requirements.
  
  

• Excellent interpersonal skills and excellent communication skills both verbal and written.
• Must be able to speak one or multiple African languages i.e. isiZulu / isiXhosa / Sesotho etc.
• Strong facilitation / presentation skills.
• Ability to use Microsoft Office (Ms Word, MS PowerPoint and Excel) at an Intermediate Level.
• The individual will be based at our Head Office in Port Shepstone, but the candidate must have a valid driver’s licence with own reliable transport and be able to travel across SA on a regular basis (Travel and subsistence allowance applicable).
• Self-motivated, with the ability to motivate others.
• Ability to work independently, and as part of a team.
• Ability to work under pressure.
• Highly computer literate.
  
  

Our client is currently looking for someone to enhance their partnership capability across internal and external stakeholder groups. The client has developed aPartnership Philosophy and Framework , and is now seeking a credible and experiencedTraining Provider or Consultancy to co-develop and implement a comprehensive, fit-for-purpose training solution.

The appointed provider will be responsible for collaboratively designing, developing, and delivering amulti-tiered training program that aligns with the client’s partnership vision and strategic objectives.

Key components include:

• Co-design training content aligned with the client's existingPartnership Philosophy and Framework
• Develop toolkits, facilitator guides, and learner materials
• Tailor content for role-specific and stakeholder-specific scenarios

• Build a scalable training roadmap (virtual, in-person, blended as needed)
• Propose a phased rollout plan for:
  • Revenue-generating partnerships
  • Service-oriented partnerships
  • Internal functional teams (e.g., legal, compliance, operations)
  • External partners and vendors

• Adapt delivery formats to cater to various audiences (executives, managers, front-line staff)
• Localise content to reflect industry practices and regulatory context in the life insurance space

We are seeking aTraining Provider or Consultancy with:

• Proven experience in designing and delivering training forpartnership management , stakeholder engagement, or strategic collaboration
• Knowledge oflife insurance or financial services (preferred)
• Experience inadult learning methodologies andexperiential learning design
• A strongtrack record of program implementation , with references available on request

• Quality Control
• Monitor live and recorded teaching sessions to ensure consistency in delivery, use of approved methodologies, and learner engagement.
• Evaluate tutor performance based on punctuality, lesson preparedness, adherence to syllabus, professionalism, and background/set-up compliance.
• Conduct regular quality assurance checklists, providing coaching and constructive feedback to tutors to drive continuous improvement.
• Ensure all tutors maintain classroom standards, including effective time management, appropriate attire, and professional virtual/physical presentation.
  
  

• Operational Coordination
• Lead a team of tutors operationally, acting as the first point of contact for daily escalations and support.
• Oversee scheduling to ensure tutors enter classes on time and are logged into sessions as per rostered expectations.
• Liaise with the scheduling and HR teams regarding absenteeism, performance issues or policy breaches.
  
  

• Reporting & Administration
• Maintain accurate and up-to-date records, including shift reports, master lists, and quality reports, in line with Company policies.
  
  

• Team Leadership
• Lead, guide, and support a team of teachers.
• Handle scheduling, training, quality assurance, and performance evaluation of team members.
  

• Bachelor's Degree in any field
• Ideally looking for 2–3 years’ experience in a leadership or training, coaching, or quality assurance role.
• Must reside within a 20 km radius of Umhlanga, KZN
  
  

• Monday - Thursday 07:00 - 19:00 SAST
• Monday - Thursday 19:00 - 07:00 SAST
• Friday - Sunday 07:00 - 19:00 SAST
• Friday - Sunday 19:00 - 07:00 SAST
  
  

• R10 000 – R17 000 per month (based on shift, experience and qualifications)
  
  

Location : Office-Based – Umhlanga, Durban
Type : Permanent
Start Date : Immediate
Salary : R10 000 – R17 000 per month (depending on shift, experience and qualifications)

We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga . This role blends instructional quality cont rol with light operational oversight , ensuring our tutors deliver exceptional learning experiences and maintain the highest standards of professionalism.

?Key Responsibilities:

• Quality Control
  • Monitor live and recorded teaching sessions to ensure consistency in delivery, use of approved methodologies, and learner engagement.
  • Evaluate tutor performance based on punctuality, lesson preparedness, adherence to syllabus, professionalism, and background/set-up compliance.
  • Conduct regular quality assurance checklists, providing coaching and constructive feedback to tutors to drive continuous improvement.
  • Ensure all tutors maintain classroom standards, including effective time management, appropriate attire, and professional virtual/physical presentation.

• Operational Coordination
  • Lead a team of tutors operationally, acting as the first point of contact for daily escalations and support.
  • Oversee scheduling to ensure tutors enter classes on time and are logged into sessions as per rostered expectations.
  • Liaise with the scheduling and HR teams regarding absenteeism, performance issues or policy breaches.

• Reporting & Administration
  
  • Maintain accurate and up-to-date records, including shift reports, master lists, and quality reports, in line with Company policies.

• Team Leadership
  • Lead, guide, and support a team of teachers.
  • Handle scheduling, training, quality assurance, and performance evaluation of team members.

Requirements:

• Bachelor's Degree in any field
• Ideally looking for 2–3 years’ experience in a leadership or training, coaching, or quality assurance role.
• Must reside within a 20 km radius of Umhlanga, KZN

️Working Hours:

• Monday - Thursday 07:00 - 19:00 SAST
• Monday - Thursday 19:00 - 07:00 SAST
• Friday - Sunday 07:00 - 19:00 SAST
• Friday - Sunday 19:00 - 07:00 SAST

Remuneration

• R10 000 – R17 000 per month (based on shift, experience and qualifications)

Other: Must be able to work centre-based full-time from our Umhlanga offices. Flexibility to work shifts where operationally required.

POPI Disclaimer: By applying for this position, you consent to The Faculty collecting and processing your personal information as part of the recruitment process. Your data will be treated per the Protection of Personal Information Act (POPIA). Please get in touch with us directly if you wish to withdraw your consent or have any queries about how your information is handled.

• Training Needs Analysis
• Training Program Design
• Training Delivery
• Training Evaluation
• Training Administration
• Stakeholder Engagement
• Compliance Training
• Onboarding and Offboarding
• Continuous Improvement
• Employment Equity

• National Diploma in Human Resource Management/Development
• Minimum 3 years experience as a Training Officer in a Manufacturing environment.

Are you a well-presented, seasoned expert in training and development, with over 5 years of experience in a senior capacity? Do you possess a proven track record in cultivating national customer service teams to deliver unparalleled guest experiences?

We're on the lookout for a talented individual to spearhead training initiatives with finesse and expertise. If you're skilled in crafting meticulously tailored training materials in impeccable English, adept at teaching and facilitating large groups, and passionate about skills development, we want you!

A background in customer relationship management and/or HR qualifications will be a significant advantage.

But it's not just about qualifications – we're seeking someone who embodies exceptional communication skills, resourcefulness, and a genuine passion for empowering others. If you possess high emotional intelligence and empathy, you'll thrive in our collaborative and supportive environment.

• Resolve all training requirements for various customer operations.
• Develop and maintain documents for various processes and assist in preparing appropriate development plans for the same.
• Provide optimal level of customer service to all customers.
• Design and maintain training courses for all materials and develop appropriate computer applications for manuals.
• Coordinate with various employees and provide feedback to all stakeholders.
• Maintain high-level knowledge of products and services.
• Facilitate in providing training sessions, develop appropriate objectives, and ensure achievement for same.
• Provide training to all operations teams as per requirement.
• Maintain records of all associated training materials and manuals.
• Provide technical support to all recruits and provide training on all human resources related to the job.
• Monitor all client issues and provide training to resolve all service-related queries.
• Ensure optimal levels of customer satisfaction and compile all feedback to analyse the work of employees.
• Provide support to all national and regional training programs.
• Participate in various team and store meetings.
• Manage a national service team.
• Drive consistency across the country.
• Implement incentive drives.
• Drive company culture.

• 5 years in a Senior Training Capacity.
• Background in developing teams, ideally in Customer Service within the Hospitality industry (Not essential).
• Well-written training materials in above-average English language skills.
• Background in teaching and facilitation to large groups.
• Skills development.
• Knowledge of EE submissions and all training and skills-related legislation.
• Budgeting and cost analysis for the whole department.
• Customer Relationship Management and HR Management qualification or related.
• Excellent communicator, resourceful, and passionate.
• High emotional intelligence and empathy skills.

Annually

• HR Services, Recruitment & Selection

Our Client is looking for a Training & Development Officer, located in Modderfontein.

Training & Development Job Description: To develop and maintain a professional, dedicated training solution. To provide total coverage of all appropriate training needs to Rage Employees which includes Retail and Head Office portfolios.

Key Responsibilities:

1. To provide high quality training to all Rage employees.
2. To conduct training in Retail and Head Office as the needs arise.
3. To assist in the acquisition and maintenance of skills within the department and organisation.
4. To maintain effective communication with Employees and to establish training needs.
5. To evaluate the effectiveness of training and modify materials as appropriate.
6. To develop and maintain training material to the highest standards for internal and external courses.
7. To ensure that training materials are appropriate to the Company’s requirements.
8. To design training materials that reflect company developments.
9. Updating and maintaining company policy and procedures.
10. Weekly, monthly and annual training reporting, which also includes W&R Seta submission.

Excellent written and verbal communication skills. Ability to manage and prioritize internal/external demands. Excellent organizational skills with the ability to multi-task and prioritize. Outstanding interpersonal skills (face to face and telephonically). Accuracy and attention to detail. Able to be diplomatic and discreet at all times.

R 15000 - R 22000

Sales Specialist - Training and Development

2025-07-08 - 2025-08-08

Permanent

CPT003084

Are you a passionate and driven Sales Specialist with the ability to remain self-motivated? Do you have experience in the training and educator sector? Are you seeking an exciting opportunity in a fast-paced, deadline-driven environment? If so, look no further!

We are partnering with a reputable national organization recruiting a Sales Specialist for their Cape Town branch. The role involves ensuring customer retention by servicing existing clients and exploring new business opportunities.

• Sales:
• Contribute to and drive sales strategies to increase revenue and profit.
• Arrange meetings with potential clients, assess their needs, and recommend suitable training solutions.
• Achieve and exceed sales targets aligned with the business strategy and budget.
• People Management:
• Collaborate with cross-functional teams including finance, marketing, and operations.
• Customers:
• Build and maintain relationships with business partners, clients, and consultants.
• Marketing:
• Identify new sales opportunities through cold calling, networking, and marketing strategies.

• Minimum 5 years’ experience in a similar industry.
• Proven success in sales roles.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Relevant tertiary qualification (advantageous).
• Experience in Training and Development sales (preferred).
• Completion of formal sales training courses.

Please note, only shortlisted candidates will be contacted.