32 Technical Learnership jobs in South Africa

Company Description

iLearn was born out of a purpose to empower people to empower others. We work with forward-thinking companies to grow their people and their business. We provide learning solutions that are purposeful, continuous, and easy to implement, saving time and money while giving peace of mind. Our experienced team makes complex learning simple and guides you through each learning experience. If you want to invest in your people and your future, iLearn is the right place for you.

Role Description

This is a full-time on-site role for the Technical Support NQF 4 Learnership Program located in Johannesburg Benoni East Rand. The Technical Support role involves providing technical support, troubleshooting issues, and ensuring customer satisfaction. Daily tasks include assisting customers with technical problems, analyzing issues to provide effective solutions, and maintaining high levels of customer support.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills to diagnose and solve problems
• Customer Support and Customer Satisfaction skills
• Excellent communication skills
• Ability to work effectively in a team environment
• Previous experience in a technical support role is a plus
• Relevant certifications or qualifications in IT or related fields

ELIGIBILITY

Suitably Qualified

Candidates

CLOSING DATE

REFERENCE NUMBER

SPE 63/25 Ext

SALARY

TCOE: R p.a

DEPARTMENT

Urban Regeneration

DIRECTORATE

SPATIAL PLANNING AND

ENVIRONMENT

Skills Development & Empowerment Coordinator

Requirements

• Bachelor's degree/Btech /Advance Diploma in Human

Resource management or relevant qualification.

• Five (5) to eight (8) years' relevant post-qualification

experience within a training development environment with

proven track record in the facilitation of community

participation projects.

• OD ETD Qualification would be an added advantage
• Qualified and/or registered as Assessor/Moderator with

relevant SETA would be an added advantage

• Sound knowledge of EPWP programs its application within local

government.

• Working Knowledge of SDA, SETA's , SAQA , NAMBA and other

relevant legislation including the application thereof;

• Facilitation and coordination of skills development and

empowerment.

• Informal trading support and coordination.
• Programme and Project Management experience preferred
• Proficiency in MS Office applications
• A Code B (08) driver's licence.

Key Performance Areas

• Facilitate and coordinate collaborations with key stakeholders

active in the community empowerment and skills development

areas.

• Facilitate and coordinate the development of employment

targets within MURP target nodes.

• Facilitate and coordinate the development of skills

development targets within the MURP target nodes.

• Facilitate and coordinate the creation of employment

opportunities for local labour, emerging contractors and SMMEs

within MURP targets nodes.

• Facilitate and coordinate the implementation of skills

development and empowerment projects within the MURP

areas.

• Facilitate, coordinate and support implementation of EPWP

projects within the MURP nodes.

• Monitor, support and report progress against skills development

and employment targets.

Mukuru is a dynamic and fast-growing fintech business, dedicated to enabling access to financial services for emerging and underserved markets. We're on the lookout for a strategic and detail-oriented Skills Development Partner who is passionate about unlocking potential through learning. This exciting role is pivotal in delivering our talent development vision, while ensuring full compliance with legislative frameworks and contributing to our transformation agenda.

As the Skills Development Partner , you will design, execute, and govern our skills development strategy across the organisation. You’ll be the custodian of our learning compliance processes while partnering with internal and external stakeholders to build business-critical capabilities. This role is central to driving impactful initiatives—from learnerships and internships to strategic upskilling—and ensuring our reporting, SETA engagements, and BBBEE contributions reflect both excellence and innovation.

• Compliance & Governance
  • Ensure full adherence to all relevant legislation, including the Skills Development Act, NQF Act, SAQA Act, BBBEE Act, and related labour laws
  • Keep abreast of regulatory changes and communicate potential impacts proactively
  • Manage audit readiness and mitigate compliance risk across learning interventions
• Strategic Skills Development Delivery
  • Collaborate with leadership and Human Capital Business Partners to align the annual Workplace Skills Plan with the business strategy
  • Identify current and future critical skills gaps, and design solutions to close them
  • Drive execution of learnerships, internships, apprenticeships, and leadership development programmes
  • Facilitate the organisation’s journey to become an accredited Learning Academy
• SETA Engagement & Relationship Management
  • Foster strong relationships with relevant SETAs
  • Lead the preparation and timely submission of Workplace Skills Plans (WSP), Annual Training Reports (ATR), and discretionary grant applications
  • Track progress and ensure the business leverages available funding opportunities
• Reporting & Insights
  • Oversee all statutory submissions and internal reporting related to skills development, employment equity, and BBBEE scorecard compliance
  • Leverage data to build meaningful dashboards and analytics for decision-makers
  • Use insights to refine programmes and demonstrate ROI on learning investments
• Process & System Optimisation
  • Evaluate and improve skills development processes and systems
  • Champion automation and integration of tools that enhance efficiency and data accuracy
  • Ensure seamless tracking and monitoring of learning outcomes
• Advisory & Internal Enablement
  • Serve as the internal subject matter expert on all matters related to learning compliance and best practice
  • Train, guide and support managers and HC teams on the execution of development initiatives
  • Act as a learning culture ambassador—ensuring development is seen as both a strategic and operational priority

• Financial Prudence: Ensure cost-effective use of training budgets and resources
• Team Collaboration: Support internal teams with queries, system improvements, and knowledge-sharing
• Value-Add Delivery: Align development initiatives with People Strategy to drive organisational capability
• Learning Programme Management: Lead the execution and evaluation of learnerships, internships, and enterprise development projects
• SETAs & Grant Maximisation: Identify and manage discretionary funding opportunities and track grant recoveries

• Bachelor's degree in Human Resources, Learning & Development, Industrial Psychology, or related field (Required)
• Registered Skills Development Facilitator (SDF) accreditation (Essential)
• Project management certification or experience (Advantageous)

• Minimum 5 years in skills development or learning & development roles
• Strong experience managing WSP/ATR submissions and working with SETAs
• Experience in the Financial Services sector (Advantageous)
• Demonstrated involvement in BBBEE scorecard compliance (Skills Development pillar)
• Minimum 3 years in reporting and data analytics related to learning

• In-depth knowledge of SAQA, NQF, BBBEE, and SETA frameworks
• Expertise in designing and implementing impactful development programmes
• Strong reporting, data analysis, and storytelling skills (Excel, PowerPoint, dashboards)
• Excellent stakeholder engagement, facilitation, and negotiation skills
• Project management and change enablement capabilities

• Strong facilitation, presentation, and communication skills
• Analytical, data-driven mindset with a bias for action
• Influential with strong interpersonal and stakeholder management skills
• Creative, innovative, and solutions-oriented
• Ability to work independently under pressure while meeting deadlines
• Passionate about continuous learning and human capital development

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Mukuru is a dynamic and fast-growing fintech business, dedicated to enabling access to financial services for emerging and underserved markets. We're on the lookout for a strategic and detail-oriented Skills Development Partner who is passionate about unlocking potential through learning. This exciting role is pivotal in delivering our talent development vision, while ensuring full compliance with legislative frameworks and contributing to our transformation agenda.

As the Skills Development Partner , you will design, execute, and govern our skills development strategy across the organisation. You’ll be the custodian of our learning compliance processes while partnering with internal and external stakeholders to build business-critical capabilities. This role is central to driving impactful initiatives—from learnerships and internships to strategic upskilling—and ensuring our reporting, SETA engagements, and BBBEE contributions reflect both excellence and innovation.

• Compliance & Governance
  • Ensure full adherence to all relevant legislation, including the Skills Development Act, NQF Act, SAQA Act, BBBEE Act, and related labour laws
  • Keep abreast of regulatory changes and communicate potential impacts proactively
  • Manage audit readiness and mitigate compliance risk across learning interventions
• Strategic Skills Development Delivery
  • Collaborate with leadership and Human Capital Business Partners to align the annual Workplace Skills Plan with the business strategy
  • Identify current and future critical skills gaps, and design solutions to close them
  • Drive execution of learnerships, internships, apprenticeships, and leadership development programmes
  • Facilitate the organisation’s journey to become an accredited Learning Academy
• SETA Engagement & Relationship Management
  • Foster strong relationships with relevant SETAs
  • Lead the preparation and timely submission of Workplace Skills Plans (WSP), Annual Training Reports (ATR), and discretionary grant applications
  • Track progress and ensure the business leverages available funding opportunities
• Reporting & Insights
  • Oversee all statutory submissions and internal reporting related to skills development, employment equity, and BBBEE scorecard compliance
  • Leverage data to build meaningful dashboards and analytics for decision-makers
  • Use insights to refine programmes and demonstrate ROI on learning investments
• Process & System Optimisation
  • Evaluate and improve skills development processes and systems
  • Champion automation and integration of tools that enhance efficiency and data accuracy
  • Ensure seamless tracking and monitoring of learning outcomes
• Advisory & Internal Enablement
  • Serve as the internal subject matter expert on all matters related to learning compliance and best practice
  • Train, guide and support managers and HC teams on the execution of development initiatives
  • Act as a learning culture ambassador—ensuring development is seen as both a strategic and operational priority

• Financial Prudence: Ensure cost-effective use of training budgets and resources
• Team Collaboration: Support internal teams with queries, system improvements, and knowledge-sharing
• Value-Add Delivery: Align development initiatives with People Strategy to drive organisational capability
• Learning Programme Management: Lead the execution and evaluation of learnerships, internships, and enterprise development projects
• SETAs & Grant Maximisation: Identify and manage discretionary funding opportunities and track grant recoveries

• Bachelor's degree in Human Resources, Learning & Development, Industrial Psychology, or related field (Required)
• Registered Skills Development Facilitator (SDF) accreditation (Essential)
• Project management certification or experience (Advantageous)

• Minimum 5 years in skills development or learning & development roles
• Strong experience managing WSP/ATR submissions and working with SETAs
• Experience in the Financial Services sector (Advantageous)
• Demonstrated involvement in BBBEE scorecard compliance (Skills Development pillar)
• Minimum 3 years in reporting and data analytics related to learning

• In-depth knowledge of SAQA, NQF, BBBEE, and SETA frameworks
• Expertise in designing and implementing impactful development programmes
• Strong reporting, data analysis, and storytelling skills (Excel, PowerPoint, dashboards)
• Excellent stakeholder engagement, facilitation, and negotiation skills
• Project management and change enablement capabilities

• Strong facilitation, presentation, and communication skills
• Analytical, data-driven mindset with a bias for action
• Influential with strong interpersonal and stakeholder management skills
• Creative, innovative, and solutions-oriented
• Ability to work independently under pressure while meeting deadlines
• Passionate about continuous learning and human capital development

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Mukuru is a dynamic and fast-growing fintech business, dedicated to enabling access to financial services for emerging and underserved markets. We're on the lookout for a strategic and detail-oriented Skills Development Partner who is passionate about unlocking potential through learning. This exciting role is pivotal in delivering our talent development vision, while ensuring full compliance with legislative frameworks and contributing to our transformation agenda.

As the Skills Development Partner , you will design, execute, and govern our skills development strategy across the organisation. You’ll be the custodian of our learning compliance processes while partnering with internal and external stakeholders to build business-critical capabilities. This role is central to driving impactful initiatives—from learnerships and internships to strategic upskilling—and ensuring our reporting, SETA engagements, and BBBEE contributions reflect both excellence and innovation.

• Compliance & Governance
  • Ensure full adherence to all relevant legislation, including the Skills Development Act, NQF Act, SAQA Act, BBBEE Act, and related labour laws
  • Keep abreast of regulatory changes and communicate potential impacts proactively
  • Manage audit readiness and mitigate compliance risk across learning interventions
• Strategic Skills Development Delivery
  • Collaborate with leadership and Human Capital Business Partners to align the annual Workplace Skills Plan with the business strategy
  • Identify current and future critical skills gaps, and design solutions to close them
  • Drive execution of learnerships, internships, apprenticeships, and leadership development programmes
  • Facilitate the organisation’s journey to become an accredited Learning Academy
• SETA Engagement & Relationship Management
  • Foster strong relationships with relevant SETAs
  • Lead the preparation and timely submission of Workplace Skills Plans (WSP), Annual Training Reports (ATR), and discretionary grant applications
  • Track progress and ensure the business leverages available funding opportunities
• Reporting & Insights
  • Oversee all statutory submissions and internal reporting related to skills development, employment equity, and BBBEE scorecard compliance
  • Leverage data to build meaningful dashboards and analytics for decision-makers
  • Use insights to refine programmes and demonstrate ROI on learning investments
• Process & System Optimisation
  • Evaluate and improve skills development processes and systems
  • Champion automation and integration of tools that enhance efficiency and data accuracy
  • Ensure seamless tracking and monitoring of learning outcomes
• Advisory & Internal Enablement
  • Serve as the internal subject matter expert on all matters related to learning compliance and best practice
  • Train, guide and support managers and HC teams on the execution of development initiatives
  • Act as a learning culture ambassador—ensuring development is seen as both a strategic and operational priority

• Financial Prudence: Ensure cost-effective use of training budgets and resources
• Team Collaboration: Support internal teams with queries, system improvements, and knowledge-sharing
• Value-Add Delivery: Align development initiatives with People Strategy to drive organisational capability
• Learning Programme Management: Lead the execution and evaluation of learnerships, internships, and enterprise development projects
• SETAs & Grant Maximisation: Identify and manage discretionary funding opportunities and track grant recoveries

• Bachelor's degree in Human Resources, Learning & Development, Industrial Psychology, or related field (Required)
• Registered Skills Development Facilitator (SDF) accreditation (Essential)
• Project management certification or experience (Advantageous)

• Minimum 5 years in skills development or learning & development roles
• Strong experience managing WSP/ATR submissions and working with SETAs
• Experience in the Financial Services sector (Advantageous)
• Demonstrated involvement in BBBEE scorecard compliance (Skills Development pillar)
• Minimum 3 years in reporting and data analytics related to learning

• In-depth knowledge of SAQA, NQF, BBBEE, and SETA frameworks
• Expertise in designing and implementing impactful development programmes
• Strong reporting, data analysis, and storytelling skills (Excel, PowerPoint, dashboards)
• Excellent stakeholder engagement, facilitation, and negotiation skills
• Project management and change enablement capabilities

• Strong facilitation, presentation, and communication skills
• Analytical, data-driven mindset with a bias for action
• Influential with strong interpersonal and stakeholder management skills
• Creative, innovative, and solutions-oriented
• Ability to work independently under pressure while meeting deadlines
• Passionate about continuous learning and human capital development

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Mukuru is a dynamic and fast-growing fintech business, dedicated to enabling access to financial services for emerging and underserved markets. We're on the lookout for a strategic and detail-oriented Skills Development Partner who is passionate about unlocking potential through learning.

This exciting role is pivotal in delivering our talent development vision, while ensuring full compliance with legislative frameworks and contributing to our transformation agenda.

As the Skills Development Partner , you will design, execute, and govern our skills development strategy across the organisation. You’ll be the custodian of our learning compliance processes while partnering with internal and external stakeholders to build business-critical capabilities. This role is central to driving impactful initiatives—from learnerships and internships to strategic upskilling—and ensuring our reporting, SETA engagements, and BBBEE contributions reflect both excellence and innovation.

• Ensure full adherence to all relevant legislation, including the Skills Development Act, NQF Act, SAQA Act, BBBEE Act, and related labour laws
• Keep abreast of regulatory changes and communicate potential impacts proactively
• Manage audit readiness and mitigate compliance risk across learning interventions

• Collaborate with leadership and Human Capital Business Partners to align the annual Workplace Skills Plan with the business strategy
• Identify current and future critical skills gaps, and design solutions to close them
• Drive execution of learnerships, internships, apprenticeships, and leadership development programmes
• Facilitate the organisation’s journey to become an accredited Learning Academy

• Foster strong relationships with relevant SETAs
• Lead the preparation and timely submission of Workplace Skills Plans (WSP), Annual Training Reports (ATR), and discretionary grant applications
• Track progress and ensure the business leverages available funding opportunities

• Oversee all statutory submissions and internal reporting related to skills development, employment equity, and BBBEE scorecard compliance
• Leverage data to build meaningful dashboards and analytics for decision-makers
• Use insights to refine programmes and demonstrate ROI on learning investments

• Evaluate and improve skills development processes and systems
• Champion automation and integration of tools that enhance efficiency and data accuracy
• Ensure seamless tracking and monitoring of learning outcomes

• Serve as the internal subject matter expert on all matters related to learning compliance and best practice
• Train, guide and support managers and HC teams on the execution of development initiatives
• Act as a learning culture ambassador—ensuring development is seen as both a strategic and operational priority

• Financial Prudence: Ensure cost-effective use of training budgets and resources
• Team Collaboration: Support internal teams with queries, system improvements, and knowledge-sharing
• Value-Add Delivery: Align development initiatives with People Strategy to drive organisational capability
• Learning Programme Management: Lead the execution and evaluation of learnerships, internships, and enterprise development projects
• SETAs & Grant Maximisation: Identify and manage discretionary funding opportunities and track grant recoveries

• Bachelor's degree in Human Resources, Learning & Development, Industrial Psychology, or related field (Required)
• Registered Skills Development Facilitator (SDF) accreditation (Essential)
• Project management certification or experience (Advantageous)

• Minimum 5 years in skills development or learning & development roles
• Strong experience managing WSP/ATR submissions and working with SETAs
• Experience in the Financial Services sector (Advantageous)
• Demonstrated involvement in BBBEE scorecard compliance (Skills Development pillar)
• Minimum 3 years in reporting and data analytics related to learning

• In-depth knowledge of SAQA, NQF, BBBEE, and SETA frameworks
• Expertise in designing and implementing impactful development programmes
• Strong reporting, data analysis, and storytelling skills (Excel, PowerPoint, dashboards)
• Excellent stakeholder engagement, facilitation, and negotiation skills
• Project management and change enablement capabilities

• Strong facilitation, presentation, and communication skills
• Analytical, data-driven mindset with a bias for action
• Influential with strong interpersonal and stakeholder management skills
• Creative, innovative, and solutions-oriented
• Ability to work independently under pressure while meeting deadlines
• Passionate about continuous learning and human capital development

We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited.

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

Job Feed
We are looking for an experienced Skills Development Facilitator to join our training team at TSU Training Solutions, Cape Town.

Requirements
Formal schooling and qualifications:
Grade 12.

Qualified and registered with SASSETA, PFTC Assessor and Moderator.

PSIRA Certification Grade A.

Experience
SME on skills modules 1, 2, 3.

Presentation of Learnerships on NQF Level 3 / 4.

5 Years in the Private Security Industry.

Minimum Of 5 Years' Experience In Training And Facilitation.
Minimum of 5 years registered and an active member with a SETA regulatory body.

Experienced Driver with a Code BE driver's license.

Special Knowledge / Skills And Duties
Computer Literacy

Skills Facilitation

ETDP Knowledge

Planning & Decision-Making Skills

Advanced Communication Skills

Knowledge of Unit Standards & Vocational programs

Knowledge of SETA requirements for student registration, tracking & POE preparation

Development of facilitation materials and assessment tools

Report on Writing Skills

Interpersonal Skills

• Customer Liaison
• Communication skills
• Reporting skills
• Conflict Management Skills
• Problem Solving Skills

Responsibilities

• The Skills Development Facilitator will report for duty as determent by the BCEA.
• The Skills Development Facilitator with report for duty over weekends when required.
• The Skills Development Facilitator must ensure that all training equipment is maintained and returned in good working order as received.
• The Skills Development Facilitator must report any damage to equipment to the HoD.

• The Skills Development Facilitator is responsible for maintaining, in good order and up to date, the following (but not limited to):

• Classrooms registers

• Learner records
• Assessment and Moderation records (PoE Documents)

• Content files (Learner material)

• The Skills Development Facilitator will be responsible for his/her immediate working area as well as the classrooms that are being used daily to deliver training.

• The Skills Development Facilitator will wear company Uniform and PPE associated with the class and practical activities.
• The Skills Development Facilitator will notify the HoD of any learners with learning disabilities, determined through classroom activities and provide additional support with the assistance of the Head of the Training Dept as and when needed.
• The Skills Development Facilitator must complete and submit training reports for each program precented.
• The Skills Development Facilitator will provide all the required paperwork for the Skills programs to the administrator to capture course details as required.
• The Skills Development Facilitator will provide all required paperwork for the induction programs to the administrator to capture details as required on the LMS.
• The Skills Development Facilitator must submit the assessment reports of the learners for every course to the HoD.
• The Skills Development Facilitator must identify and ensure that he/she immediately notifies the HoD of any concerns in terms of medical condition of learners before he/she starts with training programs.
• Upgrading of learner and skills training material and development of learner handbooks as guided by the appropriately skilled moderators appointed by the HoD.
• Compile and manage assessments of outcomes-based assessments for each unit standard taught.
• Assist with the SETA verification process and site visits as and when needed.
• Ensure that all PoE Documents are in good standing.

Remuneration
Negotiable, depending on skills and experience.

Candidates should apply via the
Breeze link
provided on or before end of business 22 August 2025
.

ALL RELEVANT QUALIFICATIONS, CV, ID TO BE ATTACHED AS REQUESTED.
Only applications received via the link will be evaluated.
Late applications will not be accepted.

Mukuru
is a dynamic and fast-growing fintech business, dedicated to enabling access to financial services for emerging and underserved markets. We're on the lookout for a strategic and detail-oriented
Skills Development Partner
who is passionate about unlocking potential through learning. This exciting role is pivotal in delivering our talent development vision, while ensuring full compliance with legislative frameworks and contributing to our transformation agenda.

About The Role
As the
Skills Development Partner
, you will design, execute, and govern our skills development strategy across the organisation. You'll be the custodian of our learning compliance processes while partnering with internal and external stakeholders to build business-critical capabilities. This role is central to driving impactful initiatives—from learnerships and internships to strategic upskilling—and ensuring our reporting, SETA engagements, and BBBEE contributions reflect both excellence and innovation.

Key Responsibilities
Compliance & Governance

• Ensure full adherence to all relevant legislation, including the Skills Development Act, NQF Act, SAQA Act, BBBEE Act, and related labour laws
• Keep abreast of regulatory changes and communicate potential impacts proactively
• Manage audit readiness and mitigate compliance risk across learning interventions

Strategic Skills Development Delivery

• Collaborate with leadership and Human Capital Business Partners to align the annual Workplace Skills Plan with the business strategy
• Identify current and future critical skills gaps, and design solutions to close them
• Drive execution of learnerships, internships, apprenticeships, and leadership development programmes
• Facilitate the organisation's journey to become an accredited Learning Academy

SETA Engagement & Relationship Management

• Foster strong relationships with relevant SETAs
• Lead the preparation and timely submission of Workplace Skills Plans (WSP), Annual Training Reports (ATR), and discretionary grant applications
• Track progress and ensure the business leverages available funding opportunities

Reporting & Insights

• Oversee all statutory submissions and internal reporting related to skills development, employment equity, and BBBEE scorecard compliance
• Leverage data to build meaningful dashboards and analytics for decision-makers
• Use insights to refine programmes and demonstrate ROI on learning investments

Process & System Optimisation

• Evaluate and improve skills development processes and systems
• Champion automation and integration of tools that enhance efficiency and data accuracy
• Ensure seamless tracking and monitoring of learning outcomes

Advisory & Internal Enablement

• Serve as the internal subject matter expert on all matters related to learning compliance and best practice
• Train, guide and support managers and HC teams on the execution of development initiatives
• Act as a learning culture ambassador—ensuring development is seen as both a strategic and operational priority

Key Performance Areas

• Financial Prudence: Ensure cost-effective use of training budgets and resources
• Team Collaboration: Support internal teams with queries, system improvements, and knowledge-sharing
• Value-Add Delivery: Align development initiatives with People Strategy to drive organisational capability
• Learning Programme Management: Lead the execution and evaluation of learnerships, internships, and enterprise development projects
• SETAs & Grant Maximisation: Identify and manage discretionary funding opportunities and track grant recoveries

Qualifications
What You'll Need to Succeed

• Bachelor's degree in Human Resources, Learning & Development, Industrial Psychology, or related field (Required)
• Registered Skills Development Facilitator (SDF) accreditation (Essential)
• Project management certification or experience (Advantageous)

Experience

• Minimum 5 years in skills development or learning & development roles
• Strong experience managing WSP/ATR submissions and working with SETAs
• Experience in the Financial Services sector (Advantageous)
• Demonstrated involvement in BBBEE scorecard compliance (Skills Development pillar)
• Minimum 3 years in reporting and data analytics related to learning

Knowledge & Skills

• In-depth knowledge of SAQA, NQF, BBBEE, and SETA frameworks
• Expertise in designing and implementing impactful development programmes
• Strong reporting, data analysis, and storytelling skills (Excel, PowerPoint, dashboards)
• Excellent stakeholder engagement, facilitation, and negotiation skills
• Project management and change enablement capabilities

Core Competencies

• Strong facilitation, presentation, and communication skills
• Analytical, data-driven mindset with a bias for action
• Influential with strong interpersonal and stakeholder management skills
• Creative, innovative, and solutions-oriented
• Ability to work independently under pressure while meeting deadlines
• Passionate about continuous learning and human capital development

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS

Skills Development Strategy & Planning- Develop and implement an annual Skills Development Plan aligned with business objectives and legal requirements.
- Conduct skills audits and training needs analyses in collaboration with HRBPs and departmental leaders.
- Ensure initiatives align with the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
- Regulatory Compliance & Reporting
- Prepare and submit WSP and ATR reports to the relevant SETA.
- Ensure full compliance with the Skills Development Act, Employment Equity Act, and B-BBEE requirements.
- Maintain accurate training records, including attendance registers and assessments.
- Learnerships, Internships & Apprenticeships
- Design, implement, and manage learnerships, internships, and apprenticeships in collaboration with training providers and SETAs.
- Ensure compliance with all related contractual and legal obligations.
- Monitor programme effectiveness and learner progress.
- B-BBEE Alignment
- Lead and optimise performance on the Skills Development element of the B-BBEE scorecard.
- Collaborate with Transformation and Compliance teams to achieve spend and demographic targets.
- Support the B-BBEE audit and verification process with relevant data and documentation.
- Training Programme Management
- Identify and manage relationships with accredited training providers.
- Oversee delivery and quality of internal and external training programmes.
- Monitor training budgets and ensure ROI and alignment with rebate opportunities.
- Stakeholder Engagement
- Act as the main liaison for SETAs, QCTO, and other regulatory bodies.
- Provide guidance and support to internal stakeholders, including managers and employees, on skills development matters.
- Assist in developing Individual Development Plans (IDPs).
- Monitoring, Evaluation & Reporting
- Analyse and report on training metrics and skills development KPIs.
- Conduct post-training evaluations and impact assessments.
- Prepare regular updates for HR leadership, EXCO, and audit teams.
- Bachelor's degree in Human Resources, Education, Industrial Psychology, or a related field.
- Minimum of 7 years' experience in Skills Development or Learning & Development.
- Strong knowledge of South African labour and skills development legislation, including B-BBEE and SETA processes.
- Proven experience with WSP/ATR submissions, learnership management, and training ROI analysis.
- Certified Skills Development Facilitator (SDF).