7 Student Development jobs in South Africa
Student Engagement Coordinator (80% FTE)
Posted 5 days ago
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Student Engagement Coordinator (80% FTE)Date Posted: 08/15/2025
Req ID: 44836
Faculty/Division: Faculty of Social Work
Department: Faculty of Social Work
Campus: St. George (Downtown Toronto)
Description:
About us:
The Factor-Inwentash Faculty of Social Work (FIFSW) at the University of Toronto (U of T) is distinguished by its emphasis on the integration of research and practice in both the classroom and its practicum education. As the oldest school of social work in Canada, FIFSW has been on the cutting edge of education, policy, research and practice for more than 100 years. Recognized as one of the leading social work research Faculties in North America, FIFSW is highly involved in promoting excellence in social work practice and policy development. Teaching in the Faculty is enriched by the internationally recognized research of faculty members which is designed to help governments, agencies and communities effectively address real world challenges.
The Office of Student Services and Registrar (SSR) at the Factor-Inwentash Faculty of Social Work delivers student, programs and registrarial services to support the Faculty’s academic goals and priorities in the areas of student engagement and information, interpretation of policies, and innovation of registrarial interactions from student recruitment, retention, success through to graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.
Your opportunity:
Reporting to the Assistant Dean, Student Services and Registrar, this position is responsible for supporting student co-curricular learning in the department, including support for incoming students, mentorship and leadership development programs, and other similar activities. Providing support for event and program planning, logistics, communications, tracking, and evaluation while fostering cooperative working relationships with a wide variety of internal and external contacts. Preparing print and/or online communications. Providing support, training and coaching to student-led groups and student leaders. Maintaining records and creating reports. Providing basic support and general referrals to individuals in distress.
This role is dedicated to enhancing the student experience for graduate students by supporting a wide range of leadership development, co-curricular initiatives, and experiential learning opportunities. The role plays a central part in facilitating and supporting student-led initiatives, and helping students develop leadership skills through structured programming.
Your responsibilities will include:
- Liaising with internal contacts to ensure consistent administration of embedded student support services
- Determiningand executing logistical details and activities for events and/or programming
- Organizing, summarizing and circulating program and/or course evaluations; analyzing and recommending enhancements to student success programs
- Acting as the first point of contact for general enquiries, resolving issues within the scope of the role and escalating problems as required
- Advising student groups on the development of clubs and societies and using established criteria when approving student club applications; screening and making referrals to appropriate resources and services
- Liaising with internal and/or external contacts on programs and service offerings; developing content for marketing and/or promotional materials
- Advising students on the interpretation of rules and regulations regarding the use of space and organizing events on campus
- Maintaining information on digital platforms
Essential Qualifications:
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum two (2) years of recent experience providing support and information to students in a student development/student life role within a College or University.
- Experience coordinating student-focused co-curricular activities including post-evaluations.
- Experience event planning and production including promotion, creating schedules, and handling expenses.
- Proficiency in MS office, database and content management systems; skilled with Photoshop or design programs/platforms such as Canva, for use with both print and web-based content; online platforms for student communications and outreach purposes; experience developing content for websites and other online platforms.
- Excellent oral and written communication, presentation, and interpersonal skills; with sensitivity to diverse communication styles and value systems.
- Strong organizational and problem-solving skills; capacity to work on multiple running projects and priorities at a given time, to meet tight deadlines while able to pay attention to detail.
- Knowledge and understanding of equity, diversity, inclusion and the promotions of a respectful and collegial learning and working environment; ability to deal effectively, professionally and personably with a multi-cultural, international and diverse pool of students, applicants, faculty and staff.
- Knowledge of experiential learning in student life and student government issues.
- Ability to work within a team, but also individually with little supervision.
- Ability to work a flexible schedule which allows for after hour events.
Assets (Nonessential):
- Familiarity with FIFSW, SGS and the University of Toronto.
- Experience interpreting and applying academic and student life policies and procedures.
- Familiarity with Co-Curricular Record.
- Knowledge of AODA and FIPPA; and its application to student services.
- Demonstrated experience working with Learning Management Systems (Quercus), updating content, postings and pulling relevant data.
- Experience administering mentorship and leadership programs.
- Experience training and providing guidance to student leaders and student groups.
To be successful in this role you will be:
- Adaptable
- Approachable
- Multi-tasker
- Organized
- Resourceful
- Team player
Closing Date: 08/25/2025, 11:59PM ET
Employee Group: USW
Appointment Type : Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 09 Pro-rated at 80% FTE -- $54,332.80 with an annual step progression to a maximum of $69,484. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Notes: 80% FTE Position.
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please .
HOD STUDENT COUNSELLING AND DEVELOPMENT
Posted 3 days ago
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Package: R 713 253.00 – R 838 326.00 per annum (plus benefits)
Enquiries: Ms M.J Malobola, Tel No: (
Requirements:- Grade 12/National Certificate or equivalent.
- A basic qualification registered with the South African Nursing Council (SANC).
- A Degree in Nursing/Post basic qualification in Nursing Education and Nursing Administration registered with SANC.
- Currently registered with SANC.
- Diploma in Psychiatric Nursing or Psychology level 3.
- Minimum of 9 years’ appropriate/recognized nursing experience after registration as a Professional Nurse with SANC in General nursing and Midwifery.
- At least 5 years of the above experience in Nursing Education after obtaining the nursing education qualification.
- Certificate/Proof of registration in Assessor and Moderator (advantageous).
- Drivers’ licence.
- Knowledge of procedures related to data/records management.
- Ability to work in a team and under pressure.
- Knowledge of procedures related to undergraduate and postgraduate nursing programmes.
- Thorough knowledge of SANC legislation, Code of Ethics, Nursing Standards, and Scope of Practice, plus relevant legislation.
- Knowledge of Human Resource and Finance management.
- Experience in planning, organizing, evaluation, leading, and controlling.
- Good communication, supervisory, report writing, and presentation skills.
- Computer skills in MS Word, MS Excel, MS PowerPoint.
- Management and supervision of the Student Counselling and Development Department.
- Planning and managing learner counselling and support programmes.
- Implementing life and study skills for students.
- Assessing and referring students with personal problems.
- Promoting general welfare, personal, and professional development of students.
- Providing support and guidance to students.
- Conducting classroom presentations to improve academic performance.
- Developing, reviewing, and evaluating policies.
- Participating in planning and implementing graduation and prize-giving ceremonies.
- Reporting on all Student Counselling matters.
- Communicating with relevant stakeholders to ensure an effective teaching and learning environment.
- Participating in daily campus activities management.
- No payment is required when applying for posts by the Gauteng Department of Health.
- The Department reserves the right not to fill any advertised posts.
- Applications must be submitted online at .
- No hand-delivered, faxed, or emailed applications accepted.
- For assistance, email
- Applications must include a fully completed and signed Z83 form, obtainable from any Public Service Department or online.
- Applicants must complete all relevant parts of the Z83 form.
- Proof of qualifications and other documents (not older than 6 months) must be submitted upon shortlisting.
- Personnel checks will be conducted prior to appointment.
- Foreign qualifications require evaluation by SAQA.
- The candidate may be subjected to medical surveillance.
- People with disabilities are encouraged to apply.
Employer: Department of Health
Location: Gauteng College of Nursing (GCON): SG Lourens Campus
Closing Date: 29-08-2025
Criteria Questions:- Do you have a basic qualification registered with SANC?
- Do you have a Degree in Nursing/Post basic qualification in Nursing Education and Nursing Administration registered with SANC?
- Do you have a Diploma in Psychiatric Nursing or Psychology level 3?
- Do you have proof of current registration with SANC?
Note: Due to high application volume, responses may not be acknowledged. If no response is received within 3 months, consider your application unsuccessful.
#J-18808-LjbffrStudent Support Consultant - Assessments
Posted 5 days ago
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Listing reference: manco_000750
Listing status: Online
Apply by: 31 August 2025
Position summaryJob category: University and Academy
Location: Durban
Contract: Permanent
EE position: Yes
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.Student Support Consultant - AssessmentsCORE PURPOSEThe core purpose of the job is to provide high quality and internationally reputable student service via telephonic, digital or any other means of communication required by the organization. To apply first responder resolution practices and problem solving ability, together with excellent verbal and written communication.
CORE FUNCTIONS INCLUDE:
- To provide administrative assistance to students who contact MANCOSA with an assessment-related query telephonically, via a live chat or by sending an email via the ticketing system, so as to provide satisfactory resolution to the student query.
- The Assessments Student Support Consultant must offer guidance to students across a range of assessment related aspects.
- Collaborating with team members and relevant stakeholders to assist students for query resolution.
- Ensure all assessment-related student support needs are met and always in line with the organizational vision, mission and strategy.
- Efficiently handle operations within the call center and administration unit whilst maintaining service levels that are agreed upon and measured against key performance indicators.
- Develop and Improve student satisfaction strategies through efficient use of communication skills, available systems, tools and processes
- Matric
- Minimum 2 years’ experience in a customer service related environment
- Excellent writing skills and attention to detail on email
- Qualification in Customer Care/Services
- Willingness to work overtime when required.
- Special or ad-hoc projects may be allocated as determined by the institutions operational requirements and interdepartmental process integration requirements.
Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)
Posted 9 days ago
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Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)
- Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)
The unitalentza website was launched out of necessity. It is a direct off-shoot of Academic Partners , the pre-eminent talent accessing and assessing service company within the South African Higher Education sector. A company that started 44 years ago in the commercial sector, but which in the last 26 years, has focused almost exclusively in the HE sector. Having founded the company, Jimmy Wayland took retirement in May 2022, but as a swansong objective, he undertook to develop Unitalentza website to uphold the same values, levels of confidentiality, trust and reliability as the founding company. Anything less and Jimmy would like to hear about it.
Unitalentza is a small devoted team of professionals who pledge to keep all registered candidate information secure and confidential and at a level which the registered candidate has the exclusive right to choose.
In his quest to achieve the best website possible, Jimmy is ready to receive comments and/or suggestions, negative or positive, on his personal email:
Background to PositionLOCATION: PRETORIA
The University of South Africa (UNISA) is the largest comprehensive open distance e-learning (CODeL) institution in Africa and the longest comprehensive standing dedicated distance education university in the world, nurturing aspirant leaders of tomorrow and motivating a future generation through knowledge development, research, community engagement (engaged scholarship) and innovation.
UNISA offers an unparalleled range of study choices in undergraduate and postgraduate degrees, and research. As part of Unisa’s commitment to continuous life-long learning, and attention to the constant shifts in industrialization systems and shifts in the knowledge arena, Unisa offers a range of short courses, certificates, diplomas and degrees at undergraduate and postgraduate levels including Masters and Doctoral degrees. In recognition of its innovations in comprehensive open e-learning and distance education, with equally a strong focus on research and innovation, Unisa is recognized as one of the best universities nationally and globally. Unisa has equally produced some of the leading, if not influential alumni in varied sectors of the economy, including two Presidents of South Africa.
Job DescriptionAbout the role:
UNISA is committed to providing the best teaching and learning, research, development, and innovation and engaged scholarship environments for its students. It is equally committed to promoting access and success for its students through vibrant qualification frameworks at undergraduate and postgraduate levels, and as such, prioritises academic excellence, research, and social responsiveness through knowledge impact as important imperatives. Key to the advancement of the core academic and university missional mandate is the transformation philosophy underpinned by, inter alia, an emphasis on Africanization, decolonization, decoloniality, and centering endogenous /indigenous knowledge systems, Africa’s knowledge systems, civilizations, philosophies, pedagogies, epistemologies and social justice, whilst also embracing proficiency and deep insight and research of other knowledge systems. This position therefore requires an astute academic and leader who not only possesses vast experience as an academic but also has the gravitas and “hands on” experience as an academic leader with the capacity to inculcate these values in all our academic endeavours, including accelerating the 10 Catalytic Niche Areas.
Creation of knowledge and the formation of undergraduate and post graduate students as critical citizens and contributors in the local and global knowledge arena is also key to the work of this portfolio. This position is responsible for eight (8) colleges, two (2) schools, namely, the Graduate School of Business Leadership and the Thabo Mbeki African School of Public and International Affairs and 26 Regional Centres. The portfolio also oversees the five distinctive areas, which entail, community engagement / engaged scholarship, academic programme approval, accreditation and registration services, tuition support and facilitation of learning, teaching and student support and promoting a culture of lifelong learning. These functions provide Primary Academic Support to the whole institution. Equally, the portfolio is fundamental to providing inputs into Unisa’s overall strategy and a focus on accelerating the shift towards becoming a leading Comprehensive Open Distance e-Learning institution harnessing the full benefits provided by the 4th industrial revolution (4IR). The incumbent of this position must have a clear understanding of 4IR and its implications for teaching and learning and engaged scholarship in the changing higher education and global knowledge landscapes.
It is expected that the incumbent and portfolio will provide strategic direction and managerial leadership aligned to the institutional vision, advice and support pertaining to teaching, learning, community engagement (engaged scholarship) and student learning support. The incumbent must strive to ensure that Unisa becomes a leading CODeL university that develops and provides wide-ranging, flexible and technology enhanced programmes within a strong quality assurance framework for accreditation and related matters in a South African and global context. Taking cognisance of the comprehensive nature of our institution and the changing student profile, the incumbent must develop responsive and student-centered strategies including the development of internship models to produce sought after graduates who have the attributes, discipline, knowledge, and competencies to contribute ethically and creatively to their local, continental and global contexts.
The position is to further ensure a quality undergraduate experience achieved through the strategic alignment and synergies between academic colleges, curriculum development, tuition, the professional development of academic staff, tuition support and student support, and assessment in a technology enhanced CODeL environment.
Inherent Criteria- A full professor with a minimum of 10 years relevant management experience in Higher Education institutions with at least 5 years at an executive management level.
- NRF-rated or globally acclaimed scholar will be highly recommended.
- Knowledge of local accreditation systems is a minimum requirement and global accreditation systems is recommended.
Knowledge and skills
Distinguished academic with a sound-track record as a researcher and academic leader and expert knowledge of teaching and learning:
- Strategic leadership
- Academic excellence
- Culture / Change management
- Sound knowledge in Universal Design for learning and proven experience in curriculum development and transformation
- Proficient knowledge and insight into challenges facing higher education, specifically with regard to comprehensive open distance and e-learning (CODeL)
- Demonstrable commitment to and record of transformation in the academic environment
- Communication
- Collaboration and teamwork
- Results oriented
- Innovation and creativity
- Rules orientation
- Problem-solving
- Analytical skills
- Resilience
- Conflict management
- Corporate governance
- Project management
- Budgeting and Financial Management,
- Performance management
- Politically savvy
- Knowledge of the Department of Higher Education and Training (DHET) laws and other relevant regulations applicable to higher education institutions.
- A detailed cover letter indicating your suitability for the position.
- Names and contact details for at least 3 referees.
- Certified copies of matric and degree certificates and Identity Document. Proof of SAQA verification of foreign qualifications, where relevant.
The position is open to all including people with disabilities. UNISA is an equal opportunity employer, committed to employment equity.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
Developed in collaboration with Higher Education South Africa - giving opportunity to South African institutions to reach South African Academics from anywhere on the globe.
Giving BackGiving back to South African Higher Education through revenue sharing.
unitalentza Job Platform is an advanced job directory & listings application, made for South African Universities.
#J-18808-LjbffrSTUDENT REGISTRATION SUPPORT CONSULTANT
Posted 9 days ago
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MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.
STUDENT REGISTRATION SUPPORT CONSULTANT - DURBAN CORE PURPOSEThe core purpose of the job is to comply with initiatives relating to the key institutional objectives: growth, stakeholder engagement, and operational and academic excellence. In doing so, the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.
CORE FUNCTIONS:- Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status.
- Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified.
- Actioning the appropriate follow-up mechanism for Cancellations, Deferrals and Change of Electives (COE) in accordance with the SOP.
- Tracking each registration across registration categories in alignment with the SOPs and communicated targets.
- Reporting daily targets in accordance with key tracking points to the unit line manager and through discussions provide suggestions for the improvement of service and retention initiatives.
- Facilitating the resolution of queries and complaints arising from the Student Registration Support unit as well as conducting follow-ups emanating from the customer satisfaction surveys.
- Investigating and resolving queries and complaints as determined by the Registration Support Manager.
- Contributing to re-engineering business processes and applicable policies, in accordance with regulatory requirements if applicable, with the purpose of enhancing efficiency and quality of activities executed.
- Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements.
- Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing.
Relevant computer applications certificates and/or call centre system training would be an advantage.
EXPERIENCE AND SKILLS- Minimum two (2) years ’ experience in a customer service-related environment and a minimum of one (1) year in a sales environment.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Access, Internet, and Email).
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
- Possess an ability to adopt and solve problems.
- Must be able to make sound judgment under pressure.
- Stress tolerance.
- High energy level.
- Integrity.
- Experience with help desk support would be an added advantage.
Must be able to work weekends and overtime when necessary.
#J-18808-LjbffrSTUDENT REGISTRATION SUPPORT CONSULTANT
Posted 15 days ago
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Job category: Others: Administrative Support and Secretarial
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: STUDENT REGISTRATION SUPPORT CONSULTANT - DURBAN.
CORE PURPOSE
The core purpose of the job is to comply with initiatives relating to the key institutional objectives of growth, stakeholder engagement, and operational and academic excellence. The incumbent will perform a wide range of initiatives related to student retention and customer service.
CORE FUNCTIONS:
- Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status.
- Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified.
- Actioning the appropriate follow-up mechanism for Cancellations, Deferrals, and Change of Electives (COE) in accordance with the SOP.
- Tracking each registration across registration categories in alignment with the SOPs and communicated targets.
- Reporting daily targets in accordance with key tracking points to the unit line manager and providing suggestions for the improvement of service and retention initiatives.
- Facilitating the resolution of queries and complaints arising from the Student Registration Support unit and conducting follow-ups from customer satisfaction surveys.
- Investigating and resolving queries and complaints as determined by the Student Services Manager.
- Contributing to re-engineering business processes and applicable policies to enhance efficiency and quality of activities executed.
- Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements.
- Administering records within the department including reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing.
QUALIFICATIONS
Relevant computer applications certificates and/or Call Centre system training would be an advantage.
EXPERIENCE AND SKILLS
- Minimum two (2) years experience in a customer service-related environment and a minimum of one (1) year in a sales environment.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Access, Internet, and Email).
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to adopt and solve problems.
- Must be able to make sound judgement under pressure.
- Stress tolerance.
- High energy level.
- Integrity.
ADVANTAGES
- Experience with help desk support would be an added advantage.
GENERAL
Must be able to work weekends and overtime when necessary.
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