35 Social Services jobs in South Africa

Social Auxiliary Worker / Community Services Administrator

-

Permanent

SW

Human Resources

Medical

My client, a well-established NPO based in Somerset West is seeking to employ a Social Auxiliary Worker / Community Services Administrator to join their team. If you have a passion for helping others and excellent administrative skills, we want to hear from you!

Purpose and Responsibilities:
To provide and promote a successful community outreach programme and to assist the Social Worker with social work related tasks.

Key Result Areas:

• Ongoing effective planning and implementation of programme activities.
• Well maintained and up to date record keeping system and administration relevant to the department.
• Ongoing effective planning and presentation of training sessions as determined by Community Development Officer / Social Worker
• Drive high attendance at service centres
• Build relationships with stakeholders in the Community and District
• Assist the volunteer co-ordinator with active and co-ordinated volunteer base and programme
• Assist with social work related tasks and activities
• Resource management
• Reporting and admin tasks to be completed timeously

• Experience working with the elderly
• 2 - 5 Years’ experience in social fieldwork
• Fully bilingual in English/Afrikaans – public speaking ability
• Project management skills
• Administrative experience
• Knowledge of developmental task of older persons
• Professional groomed
• Creative ability and able to co-ordinate activities
• Empathy and organization skills
• Good communication skills at all levels
• Team player, brand ambassador and time management
• Confident, self-assured and team-leadership qualities

• Certificate in Auxiliary Social Work / Community Development
• Code 8 Driver’s License
• Registered with the South African Council for Social Service Professions
• 2 years practical experience working with older persons
• Community Development or similar experience and social auxiliary work

Social Auxiliary Worker / Community Services Administrator

-

Permanent

SW

Human Resources

Medical

My client, a well-established NPO based in Somerset West is seeking to employ a Social Auxiliary Worker / Community Services Administrator to join their team. If you have a passion for helping others and excellent administrative skills, we want to hear from you!

Purpose and Responsibilities:
To provide and promote a successful community outreach programme and to assist the Social Worker with social work related tasks. Key Result Areas:

• Ongoing effective planning and implementation of programme activities.
• Well maintained and up to date record keeping system and administration relevant to the department.
• Ongoing effective planning and presentation of training sessions as determined by Community Development Officer / Social Worker
• Drive high attendance at service centres
• Build relationships with stakeholders in the Community and District
• Assist the volunteer co-ordinator with active and co-ordinated volunteer base and programme
• Assist with social work related tasks and activities
• Resource management
• Reporting and admin tasks to be completed timeously

• Experience working with the elderly
• 2 - 5 Years’ experience in social fieldwork
• Fully bilingual in English/Afrikaans – public speaking ability
• Project management skills
• Administrative experience
• Knowledge of developmental task of older persons
• Professional groomed
• Creative ability and able to co-ordinate activities
• Empathy and organization skills
• Good communication skills at all levels
• Team player, brand ambassador and time management
• Confident, self-assured and team-leadership qualities

• Certificate in Auxiliary Social Work / Community Development
• Code 8 Driver’s License
• Registered with the South African Council for Social Service Professions
• 2 years practical experience working with older persons
• Community Development or similar experience and social auxiliary work

Job category: Media and Information

Location: Cape Town

Contract: Permanent

EE position: No

Social Customer Care Consultant reports into the Social Customer Care Lead. The consultant is responsible for nurturing, managing and building the Woolworths social media communities in line with our Values and Social Community Strategy.

· Engage, assist, and resolve customer queries, complaints, and compliments across all Woolworths social media platforms including X, Facebook, Instagram, LinkedIn, Google, TikTok, and YouTube.

· Monitor, moderate, and engage with customer conversations daily across social platforms.

· Escalate community issues to the Community Lead promptly and support crisis communication when required.

· Maintain clear and efficient communication across internal departments (e.g. Stores, PR, Online, Marketing) to ensure accurate and timely information sharing.

· Monitor alerts, online community tools, and social media technologies - producing weekly and monthly reports in line as required.

· Stay up to date with local and global content trends and alert the business to emerging topics within public social conversations.

· Contribute to the development of content and community strategies that foster brand-aligned engagement and a strong community spirit.

· Drive creativity and thought leadership within the social media and marketing teams.

· Support the implementation of tactical community content action plans.

· Provide daily and weekly reporting on social media activity, collaborating with Online, Brand, Business Units, and the Customer Care Team to shape appropriate online customer experiences.

· Resolve customer queries and complaints promptly and professionally, ensuring reputational risks are managed and escalations are minimised.

· Logging and escalating of all customer communication to the relevant departments as per the requirements.

· Support marketing campaigns through social media interaction, monitoring, and benchmarking Woolworths' digital presence against global standards.

· Exceptional command of English with strong written and verbal communication skills.

· Degree or Diploma in Journalism, Communications, Marketing, or Advertising.

· 3–5 years’ experience in a Community Management or related role.

· Proven experience handling customer queries and feedback in a customer service environment.

· High attention to detail and strong editorial standards.

· Ability to perform under pressure and manage multiple priorities.

· Collaborative team player, able to work effectively with stakeholders at all levels.

· Excellent problem-solving skills and sound judgment.

· Flexible with working hours, including weekends and after-hours when required.

· Call centre experience is an advantage.

Knowledge of:

· Content and community strategy

· Online social and content industry and market trends

· Social platforms and tools

· Knowledge of industry technology and tools

· Business writing skills

· Strong administration and interpersonal skills

· Ability to work independently and as part of a team

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Read our full Data Protection Policy here .

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To ensure safe access to your data, your password needs to meet the below minimum requirements:

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Job category: Media and Information

Location: Cape Town

Contract: Permanent

EE position: No

Social Customer Care Consultant reports into the Social Customer Care Lead. The consultant is responsible for nurturing, managing and building the Woolworths social media communities in line with our Values and Social Community Strategy.

· Engage, assist, and resolve customer queries, complaints, and compliments across all Woolworths social media platforms including X, Facebook, Instagram, LinkedIn, Google, TikTok, and YouTube.

· Monitor, moderate, and engage with customer conversations daily across social platforms.

· Escalate community issues to the Community Lead promptly and support crisis communication when required.

· Maintain clear and efficient communication across internal departments (e.g. Stores, PR, Online, Marketing) to ensure accurate and timely information sharing.

· Monitor alerts, online community tools, and social media technologies - producing weekly and monthly reports in line as required.

· Stay up to date with local and global content trends and alert the business to emerging topics within public social conversations.

· Contribute to the development of content and community strategies that foster brand-aligned engagement and a strong community spirit.

· Drive creativity and thought leadership within the social media and marketing teams.

· Support the implementation of tactical community content action plans.

· Provide daily and weekly reporting on social media activity, collaborating with Online, Brand, Business Units, and the Customer Care Team to shape appropriate online customer experiences.

· Resolve customer queries and complaints promptly and professionally, ensuring reputational risks are managed and escalations are minimised.

· Logging and escalating of all customer communication to the relevant departments as per the requirements.

· Support marketing campaigns through social media interaction, monitoring, and benchmarking Woolworths' digital presence against global standards.

· Exceptional command of English with strong written and verbal communication skills.

· Degree or Diploma in Journalism, Communications, Marketing, or Advertising.

· 3–5 years’ experience in a Community Management or related role.

· Proven experience handling customer queries and feedback in a customer service environment.

· High attention to detail and strong editorial standards.

· Ability to perform under pressure and manage multiple priorities.

· Collaborative team player, able to work effectively with stakeholders at all levels.

· Excellent problem-solving skills and sound judgment.

· Flexible with working hours, including weekends and after-hours when required.

· Call centre experience is an advantage.

Knowledge of:

· Content and community strategy

· Online social and content industry and market trends

· Social platforms and tools

· Knowledge of industry technology and tools

· Business writing skills

· Strong administration and interpersonal skills

· Ability to work independently and as part of a team

By clicking on the above you are agreeing to this site's Terms of Use .
Read our full Data Protection Policy here .

We’ve upgraded our careers portal to provide an enhanced candidate experience. Your username and profile is still saved, but you will need to create a new secure password.

To ensure safe access to your data, your password needs to meet the below minimum requirements:

• Minimum of 6 characters long
• Minimum of 1 numeric character (0 - 9)
• Minimum of 1 lowercase character (a - z)
• Minimum of 1 uppercase character (A - Z)
• Minimum of 1 special character, for example @?#$%.

Loeriehof Family Care Services in Knysna, a program of Badisa , has one vacancy for a registered Social Worker to provide Child Protection Services.

Minimum Requirements Include

• A degree or diploma in social work
• Registration with the Council on Social Service Professions
• A valid driver’s license
• Fluent in two of the three official languages of the Western Cape (Afrikaans, English & isiXhosa)
• Experience in child protection will be an advantage
• The ability to work within a team context
• Knowledge and skill in all 3 methods of Social Work
• Computer literate
  
  

Apply now Job no:
Work type: Part time
Location: Southern Suburbs
Categories: Community Support Worker

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

• Competitive rates
• Salary packaging benefits up to $18,550
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more!
• Ongoing training and development to keep your skills growing.
• Access to our Employee Assistance Program
• Travel allowance for travel between clients
• Work mobile phone

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

THE ROLE

Our Community Support Workers have the rewarding role of caring for elderly people in their homes, enabling their overall independence.

Your day-to-day workload will be varied from providing personal care (showering, dressing, hygiene), meal preparation and domestic duties, social support, shopping assistance, transport, and pet care. Additional responsibilities can include fitting and removal of pressure stockings, respite and assisting with medication.

We have a permanent part-time opportunity areas throughout Mandurah.

Area of need: Forrestfield, Lesmurdie, Wattle Grove, Kalamunda and surrounding Suburbs

Roster: Monday to Friday 9am – 5pm

About You

A caring nature, comfortable of driving and transporting clients and working on your own.

You either have experience working in aged care, community or experience in caring responsibilities. Perhaps you would like a career change in helping our elderly community – Traineeships are available! *Eligibility applies*

Requirements

• Acceptable National Police Clearance less than 6 months old
• Evidence of up-to-date flu vaccination and Covid vaccination
• Current driver's licence
• Access to a reliable WA registered motor vehicle with full comprehensive insurance
• Pass pre-employment physical assessment and reference checks
• Available to attend a paid compulsory 2-week induction/ training to help you get started at our training institute in Rivervale Mon-Friday 8am – 4.30pm

How to apply

If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.

Advertised: 02 May 2025 W. Australia Standard Time
Applications close: Open until filled
Position Description