37 Social Services jobs in South Africa

Department: Academic/Oxford Brookes University partnership (OBU)

Location: East London - On site

Type of Contract: Full-Time, Permanent (40 hours per week) - (N.B. sponsorship is not offered for this role)

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing lives through education.

What We Do: GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with OBU, we offera wide range of modern courses across business and health.The academic standards at OBU have also recently led to being ranked as one of the UK’s top 50 institutions, with the ambition of climbing even further in the years to come.

The Role: Weare currently seekingLecturers to teach across a range of undergraduate levels as part of ourBA (Hons) Health, Wellbeing & Social Care programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

What you'll be doing: As a Lecturer in Health, Wellbeing & Social Care at Global Banking School, you will deliver management related modules in the above areas. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

Responsibilities include:

• All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met
• Developing, updating, and improving course materials as appropriate
• Using a variety of learning and teaching methods/materials
• Actively engaging in staff development activities, peer observations, meetings and other administrative duties
• Understanding and keeping up to date with latest developments in your field and student support practices
• Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression

About you:

• You will hold a Master's degree in a relevant subject area (PhD desirable)
• You will have previous UK HE lecturing experience in the wider subject area
• You will be able to demonstrate extensive knowledge of relevant subject matter
• You will have experience supervising student work and providing support and feedback
• You will have experience of accurate reporting and abilityto maintain thorough and organised student records
• You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines
• You will have excellent communication, interpersonal and team-working skills
• You will be able to work with diverse groups of people

Desirable:

• You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• You will have experience of design / development of academic or professional education programmes or equivalent

What we offer:

• 25 days annual leave, plus 8 public holiday
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more
• discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has greatly supported my professional development by offering me a chance to teach diverse, non-traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices.”

— John Traichaisit, Consultant Lecturer

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

#LI-Onsite

#indeedjuly

Department: Academic/Oxford Brookes University partnership (OBU)

Location: East London - On site

Type of Contract: Full-Time, Permanent (40 hours per week) - (N.B. sponsorship is not offered for this role)

About Us : GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing lives through education.

What We Do: GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with OBU, we offera wide range of modern courses across business and health.The academic standards at OBU have also recently led to being ranked as one of the UK’s top 50 institutions, with the ambition of climbing even further in the years to come.

The Role: Weare currently seekingLecturers to teach across a range of undergraduate levels as part of our BA (Hons) Health, Wellbeing & Social Care programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

What you'll be doing: As a Lecturer in Health, Wellbeing & Social Care at Global Banking School, you will deliver management related modules in the above areas. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

Responsibilities include:

• All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met
• Developing, updating, and improving course materials as appropriate
• Using a variety of learning and teaching methods/materials
• Actively engaging in staff development activities, peer observations, meetings and other administrative duties
• Understanding and keeping up to date with latest developments in your field and student support practices
• Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression

About you:

• You will hold a Master's degree in a relevant subject area (PhD desirable)
• You will have previous UK HE lecturing experience in the wider subject area
• You will be able to demonstrate extensive knowledge of relevant subject matter
• You will have experience supervising student work and providing support and feedback
• You will have experience of accurate reporting and abilityto maintain thorough and organised student records
• You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines
• You will have excellent communication, interpersonal and team-working skills
• You will be able to work with diverse groups of people

Desirable:

• You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
• You will have experience of design / development of academic or professional education programmes or equivalent

What we offer:

• 25 days annual leave, plus 8 public holiday
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more
• discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has greatly supported my professional development by offering me a chance to teach diverse, non-traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices.”

— John Traichaisit, Consultant Lecturer

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

#LI-Onsite

#indeedjuly

Job category: Media and Information

Location: Cape Town

Contract: Permanent

EE position: No

Social Customer Care Consultant reports into the Social Customer Care Lead. The consultant is responsible for nurturing, managing and building the Woolworths social media communities in line with our Values and Social Community Strategy.

· Engage, assist, and resolve customer queries, complaints, and compliments across all Woolworths social media platforms including X, Facebook, Instagram, LinkedIn, Google, TikTok, and YouTube.

· Monitor, moderate, and engage with customer conversations daily across social platforms.

· Escalate community issues to the Community Lead promptly and support crisis communication when required.

· Maintain clear and efficient communication across internal departments (e.g. Stores, PR, Online, Marketing) to ensure accurate and timely information sharing.

· Monitor alerts, online community tools, and social media technologies - producing weekly and monthly reports in line as required.

· Stay up to date with local and global content trends and alert the business to emerging topics within public social conversations.

· Contribute to the development of content and community strategies that foster brand-aligned engagement and a strong community spirit.

· Drive creativity and thought leadership within the social media and marketing teams.

· Support the implementation of tactical community content action plans.

· Provide daily and weekly reporting on social media activity, collaborating with Online, Brand, Business Units, and the Customer Care Team to shape appropriate online customer experiences.

· Resolve customer queries and complaints promptly and professionally, ensuring reputational risks are managed and escalations are minimised.

· Logging and escalating of all customer communication to the relevant departments as per the requirements.

· Support marketing campaigns through social media interaction, monitoring, and benchmarking Woolworths' digital presence against global standards.

· Exceptional command of English with strong written and verbal communication skills.

· Degree or Diploma in Journalism, Communications, Marketing, or Advertising.

· 3–5 years’ experience in a Community Management or related role.

· Proven experience handling customer queries and feedback in a customer service environment.

· High attention to detail and strong editorial standards.

· Ability to perform under pressure and manage multiple priorities.

· Collaborative team player, able to work effectively with stakeholders at all levels.

· Excellent problem-solving skills and sound judgment.

· Flexible with working hours, including weekends and after-hours when required.

· Call centre experience is an advantage.

Knowledge of:

· Content and community strategy

· Online social and content industry and market trends

· Social platforms and tools

· Knowledge of industry technology and tools

· Business writing skills

· Strong administration and interpersonal skills

· Ability to work independently and as part of a team

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• Minimum of 6 characters long
• Minimum of 1 numeric character (0 - 9)
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CV file *

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Job category: Media and Information

Location: Cape Town

Contract: Permanent

EE position: No

Social Customer Care Consultant reports into the Social Customer Care Lead. The consultant is responsible for nurturing, managing and building the Woolworths social media communities in line with our Values and Social Community Strategy.

· Engage, assist, and resolve customer queries, complaints, and compliments across all Woolworths social media platforms including X, Facebook, Instagram, LinkedIn, Google, TikTok, and YouTube.

· Monitor, moderate, and engage with customer conversations daily across social platforms.

· Escalate community issues to the Community Lead promptly and support crisis communication when required.

· Maintain clear and efficient communication across internal departments (e.g. Stores, PR, Online, Marketing) to ensure accurate and timely information sharing.

· Monitor alerts, online community tools, and social media technologies - producing weekly and monthly reports in line as required.

· Stay up to date with local and global content trends and alert the business to emerging topics within public social conversations.

· Contribute to the development of content and community strategies that foster brand-aligned engagement and a strong community spirit.

· Drive creativity and thought leadership within the social media and marketing teams.

· Support the implementation of tactical community content action plans.

· Provide daily and weekly reporting on social media activity, collaborating with Online, Brand, Business Units, and the Customer Care Team to shape appropriate online customer experiences.

· Resolve customer queries and complaints promptly and professionally, ensuring reputational risks are managed and escalations are minimised.

· Logging and escalating of all customer communication to the relevant departments as per the requirements.

· Support marketing campaigns through social media interaction, monitoring, and benchmarking Woolworths' digital presence against global standards.

· Exceptional command of English with strong written and verbal communication skills.

· Degree or Diploma in Journalism, Communications, Marketing, or Advertising.

· 3–5 years’ experience in a Community Management or related role.

· Proven experience handling customer queries and feedback in a customer service environment.

· High attention to detail and strong editorial standards.

· Ability to perform under pressure and manage multiple priorities.

· Collaborative team player, able to work effectively with stakeholders at all levels.

· Excellent problem-solving skills and sound judgment.

· Flexible with working hours, including weekends and after-hours when required.

· Call centre experience is an advantage.

Knowledge of:

· Content and community strategy

· Online social and content industry and market trends

· Social platforms and tools

· Knowledge of industry technology and tools

· Business writing skills

· Strong administration and interpersonal skills

· Ability to work independently and as part of a team

By clicking on the above you are agreeing to this site's Terms of Use .
Read our full Data Protection Policy here .

We’ve upgraded our careers portal to provide an enhanced candidate experience. Your username and profile is still saved, but you will need to create a new secure password.

To ensure safe access to your data, your password needs to meet the below minimum requirements:

• Minimum of 6 characters long
• Minimum of 1 numeric character (0 - 9)
• Minimum of 1 lowercase character (a - z)
• Minimum of 1 uppercase character (A - Z)
• Minimum of 1 special character, for example @?#$%.

CV file *

We will parse your CV to make creating a profile as easy as possible

Benefits:

• Paid holidays
• Employee discounts
• Employee retirement plan (401k)
• Company-paid life insurance

Qualifications:

• Master's degree in Social Work
• CMS’s Long-Term Care Basic Training and SMQT certification are required
• At least two (2) years of recent experience as a surveyor accrediting or certifying long-term care facilities
• Current licensure as an LCSW
• Ability to make independent decisions and manage the survey process effectively
• Strong communication skills to discuss conflicts and seek assistance when needed
• U.S. Citizenship required
• Ability to travel up to 75% of the time is required

Salary & Schedule:

• $72,000 - $80,000 per year
• Full-time (Monday - Friday)

Additional Benefits:

• Flexible paid vacation days
• Paid holidays
• Company-issued and paid Amex card for travel
• All travel expenses paid
• Airline and hotel points for personal use
• Employee discounts
• Retirement plan with a generous match and immediate vesting
• Company-paid tax-free Health Savings Account (HSA)
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• Extensive training opportunities
• Predictable work schedule

Benefits:

• Paid holidays
• Employee discounts
• Employee retirement plan (401k)
• Company-paid life insurance

Qualifications:

• Master's degree in Social Work
• CMS’s Long-Term Care Basic Training and SMQT certification are required
• At least two (2) years of recent experience as a surveyor accrediting or certifying long-term care facilities
• Current licensure as an LCSW
• Ability to make independent decisions and manage the survey process effectively
• Strong communication skills to discuss conflicts and seek assistance when needed
• U.S. Citizenship required
• Ability to travel up to 75% of the time is required

Salary & Schedule:

• $72,000 - $80,000 per year
• Full-time (Monday - Friday)

Additional Benefits:

• Flexible paid vacation days
• Paid holidays
• Company-issued and paid Amex card for travel
• All travel expenses paid
• Airline and hotel points for personal use
• Employee discounts
• Retirement plan with a generous match and immediate vesting
• Company-paid tax-free Health Savings Account (HSA)
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• Extensive training opportunities
• Predictable work schedule

Join to apply for the Social Media Customer Care Agent role at Betway Africa

Join to apply for the Social Media Customer Care Agent role at Betway Africa

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title: Social Media Customer Care Agent

Department: Contact Centre

Reporting to: Contact Centre Coach

Who We Are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology.

Who We’re Looking For

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Contact Centre Agent, you’ll be supporting the delivery of high-quality service to our clients. This will help us excel at delivering the best customer experience to stay ahead of the game.

What You’ll Be Doing

As part of your role, your responsibilities will include:

• Providing world class customer care to all prospective clients within our social media environments.
• Managing all social media channels in line with the departmental strategy and social media requirements and guidelines.
• Creating and suggesting exciting and relevant content that increases brand awareness within customers.
• Create content relevant to identified business persona
• Enhancing / improving the experience and relationships with our sports betters / punters by actively listening within the business SM space so as to offer insights on improving customer needs and experience
• Focus on driving positive customer sentiment and highlight possible developmental areas for improvement
• Liaising with Senior Agents / Floor Managers to convey/highlight any issues and/or complaints that may affect the business as a whole, our betters and internal clients/stakeholders negatively
• Monitoring internal systems and informing the Floor Manager/supervisor on duty if these are not operating, or responding, correctly.
• Correctly and diligently follow all requirements and company policies and procedures relating to the capturing of all communication with our sports betters as well as following proper escalation process to other departments should the need arise.
• Has a high regard for self-improvement through ensuring up skilling and training is requested when the need arises
• Consistently lives the values of the brand and business at all times.
• Performs other assigned duties as requested that are in line with a sports related customer service environment
  
  

• Good understanding of the different platforms such as Facebook, Instagram, YouTube and Twitter
• Minimum of 2 years’ experience in a Customer Service/ Contact Centre role
• Diploma/Degree is essential
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
  
  

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
  
  

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation
  
  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
  
  

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Entertainment Providers

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Job DescriptionJob Description

We are seeking a compassionate and detail-oriented HRSN Care Manager to support our dual program serving Medicaid enrollees with Health-Related Social Needs (HRSNs) under New York State’s 1115 Medicaid Waiver Demonstration, including the Traumatic Brain Injury (TBI) and Nursing Home Transition and Diversion (NHTD) programs.

In this role, you will provide ongoing, coordinated support to participants experiencing housing instability, food insecurity, transportation barriers, interpersonal violence, and other social determinants of health. The Care Manager will assess, plan, and manage services through a mix of telephonic and in-person interactions.

Key Responsibilities:

• Conduct comprehensive HRSN assessments and risk screenings.
• Develop and maintain individualized care plans that align with each enrollee's goals and needs.
• Coordinate services across community-based providers, housing and food support organizations, and healthcare entities.
• Ensure timely delivery of HRSN interventions, including housing navigation, case management, and peer support.
• Serve as the primary point of contact for assigned enrollees, ensuring warm handoffs and continuity of care.
• Facilitating the acquisition, oversight, and delivery of service; Ensuring annual service plans (Revised Service Plans/RSPs) are completed in a timely manner
• Conducting monthly visits via telephonic and/or in-person visits with each participant no less than once a quarter
• Addressing problems in service provision; and other matters as requested by participant or informal support.
• Maintain accurate and timely documentation in accordance with state and SCN requirements.
• Collaborate with multidisciplinary teams, including behavioral health and clinical care managers, to ensure holistic support.
• Ensure compliance with all program requirements, timelines, and documentation standards.
• Participate in case conferences, training, and program evaluations to continuously improve service quality.

Required Qualifications: Bachelor’s Degree in Social Work, Public Health, Human Services, or related field .

• At least 2 years of experience providing care coordination, case management, or social support services to Medicaid-eligible populations.
• Familiarity with trauma-informed care, cultural humility, and community-based service navigation.
• Strong interpersonal, organizational, and communication skills.
• Knowledge of community resources in Long Island and surrounding regions is .
• Experience with electronic record systems and care management platforms.

Credentials:

• Certification as a Peer Specialist, Community Health Worker, or related credential (a plus).
• Bilingual proficiency (a plus).

Benefits:

• Medical, Vision & Dental
• Retirement plan (employer only contribution)
• Paid time off and Holidays
• Summer hours (9AM - 3PM, Monday - Thursday)
• Annual paid mental health week off
• Travel Stipend (quarterly)
• Holiday bonus
• Supportive team environment with training and development opportunities

Company DescriptionHeavenly Hands was founded with compassion and dedication, inspired by a personal journey through the challenges of navigating home health services. Our mission is to provide exceptional, personalized care to our clients, ensuring their dignity and comfort. We are seeking a dynamic individual to support our growing team and uphold the values that make Heavenly Hands a trusted name in this industry.Company DescriptionHeavenly Hands was founded with compassion and dedication, inspired by a personal journey through the challenges of navigating home health services. Our mission is to provide exceptional, personalized care to our clients, ensuring their dignity and comfort. We are seeking a dynamic individual to support our growing team and uphold the values that make Heavenly Hands a trusted name in this industry.

19 hours ago Be among the first 25 applicants

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Hiring Department : Division of Specialized Care for Children

Location : Chicago, IL USA

Requisition ID : 1033386

FTE : 1

Work Schedule : 8:00 am - 4:30 pm

Shift : Days

# of Positions : 1

Workplace Type : Hybrid

Posting Close Date : 6/9/25

Salary Range (commensurate with experience): $52,000.00 - 63,000.00 / Annual Salary

About The University Of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

Position Summary

The Home Care Enrollment Specialist provides services to families potentially eligible for DSCC Home Care Services (waiver and non-waiver) statewide. The Enrollment Specialist utilizes skills and knowledge acquired from academic training and professional experience as a social worker or in social sciences. The Enrollment Specialist coordinates and facilitates the timely discharge of children potentially eligible for the Home Care Program from the inpatient hospital setting and those who are home and require in-home nursing.

Duties & Responsibilities

• Under the direction of the Home Care Enrollment Management Team, provides an introduction to care coordination services and facilities the application process for in home nursing: Obtains documentation to determine potential eligibility for DSCC programs and services. Explains programs, services, enrollment procedures, and care coordination to eligible families. Assists families in collecting required medical and financial information necessary for Healthcare & Family Services (HFS) to determine eligibility for Home Care Services. Conducts home assessment to determine the safety of the home environment for the child and determine if home modifications are needed. Coordinates all available health care benefits. Assists families as needed as they interview prospective home care providers to assess suitability and monitor provider services. Works collaboratively with hospital staff and other providers to ensure services are ready at the time of discharge from the inpatient hospital setting. Those services include, but may not be limited to, in-home nursing and medical equipment and supplies, and care coordination. Collaborates with DSCC Core/Connect Care team during the enrollment process for potential dually enrolled participants. Elicits health and medical histories; assesses social history and family history of children requesting, or eligible for, DSCC services. Conducts in-person or telephonic comprehensive health assessment. Proceeds with timely data entry to ensure enrollment process compliance.
• Participates as a member of the Home Care Enrollment multi-disciplinary team: Complies with University, Division, Regional Office, and HFS policy and procedures. Provides discipline-based expertise to the Home Care Enrollment multi-disciplinary team. Provides discipline-based expertise to other DSCC teams (Core/Connect Care teams) when the enrollment process takes longer due to case complexities such as DCFS involvement or difficult transition. Complies with state and federal regulations related to children enrolled in the Home Care Program or any subsequent program related to in-home care for children with complex medical needs.
• Promotes interagency collaboration and an organized network of integrated services: Provides community education programs regarding DSCC services. Participates in developing and/or implementing a networking plan for the Home Care Enrollment team.
• Participates in special projects impacting DSCC: Participates in agency committees/projects on a regional or statewide basis. Performs other duties as assigned such as presentations or refreshers to other DSCC teams regarding referral and enrollment criteria. Attends all internal staffing on assigned home care clients, and provides technical assistance Perform other related duties and participate in special projects as assigned.
  
  

• Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Health Care Provider
• Industries Higher Education

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