1,287 Senior Business Analyst Consultant jobs in South Africa

To ensure that PEP finance systems and business processes incorporate industry standards and best practices; and to provide business process and technology support to users (especially driving efficiencies and effectiveness).

KEY RESPONSIBILITIES:

● Support of existing business processes, systems and technology in Finance team

● Consult with business to identify business problems and opportunities

● Enhance and/or design new systems and/or processes

● Conceptualization, proposal of solutions and business case development

● Manage the specifications, testing and implementation of system enhancements

● Project, system improvement and/or task cost management (budget control)

● Business systems analysis and documentation

● Write specifications for reports / data analysis

● Business Process Design and Modelling

● Write Functional (technical) specifications - BRS, Use Case/ User Story formats

● Create and publish user training manuals and standard operating procedures

● User support / system problem analysis

● Facilitation of cross-functional meetings and workshops

● Project Management

● Stay abreast of industry best practices and trends in digital environments, contributing toward innovative ideas.

● Ensure strategic and project objectives are met by validating that requirements and solutions will deliver on those agreed objectives

● Ad hoc projects

JOB INCUMBENT REQUIREMENTS

● A tertiary finance qualification. CA (SA) would be highly advantageous.

● A good understanding of processes and systems

● Minimum 3 years systems / business analyst experience, preferably in a retail / financial environment

● Working with systems development lifecycle (SDLC) in large complex projects.

● Knowledge and experience in Agile methodologies (scrum) and work practice

● Proficient in MS office Suite and GSuite (especially Excel/Sheets)

● Commercial / Business related degree with analytical/commercial subjects is advantageous

● Programming experience, i.e. SQL, MySQL is advantageous

● Knowledge of SAP is advantageous

● Competencies required: Analytical, Presentation and facilitation skills; Attention to detail, sound business acumen, problem solving skills; resourcefulness, results driven, self-motivator, communication skills, interpersonal skills and a team player

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Business Unit: Discovery Health

Function: Business Analysis

Date: 19 Aug 2025

Discovery Health Systems (DHS)

Business Analyst (Intermediate)

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Health Systems (DHS) – Health Benefit Solutions

Working in a high-performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward. An intermediate business analyst position is available in the Health Benefits Solutions team to work on dynamic new projects and product enhancements in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, the intermediate business analyst will help the business to address changes through technology.

Key Purpose

Within the Health Benefit Solutions area, the Business Analyst must work to understand the overall business need, define the requirements, document the requirements using various approaches such as use cases then decompose the requirements to a sufficient level of detail allowing the implementation team to take action.

The Business Analyst will support the project throughout the project lifecycle and will manage the release as well as post release monitoring.

The Business Analyst in the Benefit Solutions area must be technically minded and be able to understand basic development principles.

Areas of responsibility may include but not limited to:

The successful candidate will be required to perform but not limited to the following key outputs in respect of the Health Benefit Solutions:

• Run a requirements gathering/JAD workshop to gather new requirements
• Document business requirement specifications under supervision of a Senior BA
• Accurately document functional requirements specifications clearly defining project objectives
• Construct complex process models and can create UML models
• Execute user acceptance or system testing
• Resolve requirements conflict through effective stakeholder engagement
• Present options and recommendations to stakeholders
• Offer support and guidance to junior business analysts
• Identify and document project risks, issues, assumptions and dependencies
• Identify and perform process improvement work
• Perform quality assurance of business analysis deliverables

The successful candidate must demonstrate the following competencies:

• Project Management
• Change control
• Release management
• Software Testing
• Analytical thinking and conflict management
• Personal organisation and time management skills
• Business writing skills and presentation and facilitation skills
• Communication skills (written, verbal/presenting and listening)
• Stress management skills and negotiation skills
• Problem Solving
• Ability to build relationships with people from all different backgrounds and at different job levels

Education and Experience

• Diploma in Business Analysis, BSc Information Systems or am equivalent 3-year IT qualification.
• 5 years ‘experience as a Business Analyst
• Certification in UML and BPMN course
• Experience in PL/SQL
• Experience in Testing, Process mapping and UML modelling.
• Requirements analysis experience

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Proven experience as a Business Analyst in the fintech or financial services industry.

• Solid understanding of fintech products, digital banking, payment systems, and regulatory frameworks in South Africa.
• Preferred Bachelor's degree in business administration or economics, Statistics, Computer Science, or a related field.

Strong analytical skills with the ability to gather and interpret complex data sets.

Proficiency in business process analysis, requirement elicitation, and documentation.

• Experience in Agile methodologies and tools (e.g., Scrum, JIRA) for project management and software development.
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
• Detail-oriented mindset with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Strong problem-solving and critical-thinking abilities.

Familiarity with data analysis tools and techniques (e.g., SQL, Excel) is a plus.

• Professional certifications in business analysis (e.g., CBAP, PMI-PBA) are desirable but not mandatory.

Responsibilities:

• Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs, elicit requirements, and document functional and non-functional requirements for fintech product development.
• Business Process Analysis: Analyze current business processes, identify gaps, and propose streamlined and efficient workflows to improve operational efficiency.
• Solution Design: Collaborate with cross-functional teams to design innovative technology solutions that align with business goals and enhance the user experience.
• User Stories and Use Cases: Create clear and concise user stories and use cases that capture business requirements and define acceptance criteria for development teams.
• Data Analysis: Perform data analysis and interpret findings to provide insights for product enhancements and identify areas for business growth.
• Risk Assessment: Identify potential risks and propose mitigation strategies to ensure compliance with regulatory requirements and industry best practices.
• Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and external partners to ensure a common understanding of project objectives and deliverables.
• Testing and Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and provide input into testing strategies and test plans.
• Documentation: Prepare comprehensive documentation including business process flows, functional specifications, user manuals, and training materials to support the implementation and adoption of fintech solutions.
• Industry Research: Stay up to date with the latest fintech trends, regulatory changes, and industry best practices to propose innovative solutions and maintain a competitive edge.

Description

Equal Experts is an innovative consultancy specialising in the delivery of custom software solutions for blue-chip enterprise and public sector clients across a range of industry sectors. We work on important projects for our clients, deliver market-leading propositions across the digital, online and mobile channels, and are recognised for our leadership in the application of agile and lean delivery methods to assure delivery. We have offices in Australia, Germany, India, South Africa, the UK and the USA.

We're looking for Business Analysts with proven senior-level experience to join the Equal Experts network.

As a member of the team, you will work alongside our clients to help deliver products and solutions to meet business needs and help your teams deliver better. And, of course, all this happens in a consultative, collaborative fashion - in keeping with our values.

This role involves working in teams that use modern agile technical practices - including continuous integration and deployment and fast feedback loops - to deliver timely and pragmatic solutions, as well as helping others to do their jobs in a more effective way.

Responsibilities

• Work with the product owner and other subject matter experts to define features and products to build.
• Enable and facilitate teams to deliver software products to achieve the client's business outcomes.
• Facilitate teams in-person and remotely, working with team-members from Equal Experts, the client and other suppliers.
• Work with an array of roles including Technical, Business, Research and product stakeholders to align and enable them to achieve successful outcomes.
• Build and maintain relationships with relevant stakeholders.

• Thrives on exploring the problem and can break it down into bite-size chunks. Makes data-driven decisions.
• Methodically approaches a task by understanding the big picture and then zooms in on the detail. Can navigate the detail without being overwhelmed by it and knows when there is enough detail to start.
• Can effectively immerse themselves into the business, building their knowledge of the business landscape and sharing this knowledge with the team.
• Focuses on the outcome and how the users and client will benefit from proposed solutions and/or approaches. Able to filter out the noise, collaborate with the client to prioritise based on what will bring the most value and successfully juggle multiple tasks. Can pivot when either priority or requirements change.
• Great communication skills, especially being an active listener, with exceptional presentation and visualisation skills. Confident in talking to a wide range of people through the team, client stakeholders and wider network.
• Runs focused interactive workshops, calls upon a wide range of tools and practices to keep people focused and engaged on the goal, and guides the conversation in a meaningful direction.
• Knows how to build good, solid, long-term relationships with business stakeholders, delivery team(s) and senior stakeholders.
• Has a technical appreciation of how the product or service is built and supported. Needs to be able to use, test and demonstrate it. Can relay the technical approach and explain basic concepts to others. Knows where to get deeper technical understanding if needed.
• Actively shares concepts such as ways of working, new tools and techniques, engagement intelligence with the team, client and the wider network. Continually looking for opportunities to coach/mentor client BAs and/or getting involved in facilitating or creating BA communities.
• Demonstrates the Equal Experts values and leads by example. Mindful about the legacy that Equal Experts are going to leave behind.

• Make organization recommendations that will yield better business outcomes.
• Ensure that you add value by increasing the return on investment for allocated projects.
  
  

• Help business build a business case in the most effective manner.
• Consult with business owners and all identified stakeholders on projects.
• Collaborate with various stakeholder to determine the most viable solution.
• Work with external stakeholders to understand and investigate feedback into the service/function/product provided.
• Interprets business/customer requirements to provide timeous solutions.
• Regular feedback on tasks, projects, and enhancements
• Give valuable advice to customers and/or stakeholders.
• Building good working relationships with all clients
• Apply constant scrutiny of business requirements and think of way to better them for better delivery.
  
  

• Identifying, investigating, and analysing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
• Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
• Accountable for eliciting requirements and solution design through conducting requirement session, interviews and reviewing (extracting info) existing documentation.
• Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
• Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
• Critically evaluating business processes to establish time, cost parameters, and make innovative recommendations that will positively impact the business.
• Investigating and analysing alternative solutions and propose the best approach to meet a business need.
• Developing solutions that encompass the entire system (people, process, and technology).
• Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
• Documenting the impact and interactions of business process and requirements to support system design and development.
• Contributing to the successful implementation of projects to achieve the business outcome.
• Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification. Participate in user acceptance testing and guide users to ensure that the designed solution meets business requirements.
• Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
• Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
• Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.
  
  

• Demonstrate performance excellence to deliver expected outcomes, steer & work collaboratively with all internal/external stakeholders.
  
  

• Collects, summarizes, and/or analyses and document data
  
  

• Assist in defining project Teams and suggest Stake holders, where applicable, too involved in project/task scope & work
  
  

• Reporting of collected & summarized business processes and/or other prerequisites progresses, and providing key data to all stakeholders including business
  
  

• Stay abreast of knowledge and skills relevant to the level and area of work, as well as actively seeking to attain those required for the next level of work with particular focus on best practices.
• Continuously enhance the business expertise by analysing its drivers, key indicators, relationships, and trends.
• Consider all influencing events, quantify the impact on the business and pro-actively find solutions.
  
  

JD - Senior Analyst, Business Partner, Payments

• 5 Simmonds St, Selby South, Johannesburg, 2001, South Africa
• Full-time
• Business Segment: Corporate & Investment Banking

• Exploring Possibilities
• Developing Strategies
• Adopting Practical Approaches
• Developing Expertise
• Convincing People
• Challenging Ideas
• Articulating Information
• Making Decisions
• Empowering Individuals
• Resolving Conflict
• Conveying Self-Confidence
• Showing Composure

• Strategy Definition
• Project Management
• Stakeholder Management
• Process Analysis and Redesign
• Client Business Case
• Change Enablement
• Change Management (HR)
• Innovation Leader
• Insight Storytelling
• Client Relationship Management
• Creative Problem Solving
• Data Analytics & Visualization
• Operations Commercial Acumen
• Strategic Alignment & Execution
• Solution Design & Enablement
• Process Automation Value Management

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

Our Distribution Management team is relentless in the pursuit of excellence, ensuring AGCO delivers the best products and services in the industry in the most efficient way. We are currently seeking a Business Analyst for our Johannesburg team. The successful candidate will be responsible for supporting the network transformation and performance goals for the region, through the development of market analytics and the implementation of initiatives and projects to the dealer network. The role will provide both remote and 'in-field' support, and face-to-face meetings with dealers. It also requires collaboration across functions i.e. sales teams, product marketing, parts, service, finance, etc.

Your Impact

• Develop and provide market intelligence and maintain all relevant KPI data required for the dealer performance reviews on the distribution landscape, supporting the local Distribution Management team, including maintenance of dealer territories and corresponding maps.
• Support strategic marketing and brand governance with local fact-based market data on the cluster.
• Provide brands with brand-specific local data related to distribution and market shares, broken down by market segments.
• Manage and maintain dealer data and access levels on the Master Data Governance (MDG).
• Support the Distribution Manager with dealer contracts and contract data, for AGCO's core brands in the cluster via the Contract Management System.
• Support the Distribution Management Cluster lead and Distribution Managers with all data-related matters.
• Support with the annual and quarterly dealer reviews, documentation, and agreed action plans.
• Support with the implementation of core initiatives/projects in the region, as well as the administrative and operational tasks.

• Diploma or bachelor's degree in a relevant discipline
• Autonomous, well-structured, and diligent work standard
• Experience in agricultural industry
• Knowledge of AGCO dealer landscape
• A good background and experience in information management
• IT systems knowledge (MS Office)
• Attention to detail and a high degree of accuracy
• The ability to work on multiple tasks simultaneously, and shows a strong ability to prioritize tasks
• A basic knowledge/understanding of the regulations and legislation of data protection.

Are you a problem-solver who thrives at the intersection of business needs and technical innovation? We’re looking for an experienced Business Analyst to join a fast-growing, security-focused technology provider delivering trusted solutions to government and enterprise clients across the region.

In this client-facing role, you'll play a critical part in defining requirements, shaping solutions, and supporting delivery teams in building high-impact, fit-for-purpose software and systems. You’ll work closely with stakeholders and developers to ensure technical solutions meet business goals—efficiently, securely, and at scale.

If you’re passionate about translating complex needs into elegant, practical outcomes, this could be the perfect opportunity for you.

Responsibilities

• Engage with business stakeholders, end-users, and project sponsors to elicit and document business needs, goals, and functional and non-functional requirements.
• Analyse business processes, identify gaps, and propose innovative solutions that leverage software products and services.
• Develop clear and concise business requirements specifications, user stories, process flows, wireframes, and acceptance criteria.
• Facilitate workshops, interviews, and meetings to gather and validate requirements.
• Collaborate closely with developers, QA testers, project managers, and product owners to ensure accurate interpretation and implementation of requirements.
• Support solution design and participate in design reviews to ensure alignment with business objectives.
• Assist in test planning, execution of user acceptance testing (UAT), and defect management.
• Provide input into project plans, timelines, and resource allocation from a business analysis perspective.

Requirements

• Bachelor’s degree in information systems, Computer Science, Business Management, or a related field.
• 3–5 years of proven experience as a Business Analyst or Solutions Analyst in a software development or IT environment.
• Solid understanding of software development life cycle (SDLC) and Agile methodologies.
• Experience working on custom software projects and client implementations.
• Proficiency in business analysis tools (e.g., JIRA, Confluence, BPMN, UML).
• Professional certifications such as CBAP, CCBA, or Agile Business Analyst are advantageous.
• Domain knowledge in sectors such as financial services, identity & security, or government solutions is beneficial.

Contact Hire Resolve for your next career-changing move.

Salary: negotiable.

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise