58 Scheduling jobs in South Africa
Scheduling Agent
Posted 4 days ago
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Job Description
Join to apply for the Scheduling Agent role at Architectural Services
1 day ago Be among the first 25 applicants
Join to apply for the Scheduling Agent role at Architectural Services
Overall purpose of the job: The Scheduling Agent role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service and the installation thereof. They ensure that all sales made are fitted within the prescribed time frame. Your aim is to provide and promote excellent customer service and ensure customers vehicles are fitted timeously. You'll make sure that service standards are being met. This role works across multiple departments within the company to ensure total customer satisfaction.
Duties & Responsibilities
- Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents
- Providing help to customers using Fidelity SecureDrive’s products and services
- Communicating courteously with customers by telephone, email, letter and face-to-face
- Investigating and solving customers' fitment and scheduling problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires collaboration with the technical teams in SA, India and Jamaica.
- Producing written information for customers relating to their fitments as well as telephonically
- Providing training to customers, either remotely or onsite, as required
- Setting up and providing usernames and passwords for customers
- Assisting customers through the setup process and training customers on the different features of the system
- Maintain a deep knowledge of Fidelity SecureDrive’s products and services and keep up to date with changes
- Managing a large number of incoming calls and emails
- Address any issues/disputes from customers or clients as quickly and efficiently as possible
- Ensuring all customers are scheduled and fitted within the applicable timeframe and SLAs as set out by Fidelity SecureDrive
- Communicate with technicians to follow up with Scheduled jobs to ensure they are attended to accordingly.
- Reschedule of jobs where clients were unavailable or client called in to reschedule.
- Assist clients with De-Re Installation process and scheduling.
- Assist client with scheduling repairs on devices if and where required accordingly.
- Matric / Grade 12
- Relevant qualification/degree advantageous
- Excellent verbal and written communication skills
- Computer Literate (MS Office, Excel, PowerPoint)
- Great interpersonal skills
- Prior experience in Telematics advantageous
- Strong understanding of customer services management process
- Good knowledge of end to end supply chain and the impacts of demand on fitment schedule
- Patience
- Attentiveness
- Assertiveness
- Clear communication skills
- Ability to use positive language
- Action orientated
- Time Management
- Planning and Organizing
- Great work ethic and a willingness to do what needs to be done
- Attention to detail
- Problem Solving
- Analytical
- Be comfortable with working in a fast paced and pressurised environment
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Architecture and Planning
Referrals increase your chances of interviewing at Architectural Services by 2x
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#J-18808-LjbffrManager - Projects (Site Scheduling)
Posted 4 days ago
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Job Description
Join to apply for the Manager - Projects (Site Scheduling) role at Terapia - a SUN PHARMA Company
1 week ago Be among the first 25 applicants
Join to apply for the Manager - Projects (Site Scheduling) role at Terapia - a SUN PHARMA Company
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Date: Jun 4, 2025
Location: Sun House - Corporate Office
Company: Sun Pharma Laboratories Ltd
Position:
Manager - Projects (Site Scheduling)
Job Title:
Manager - Projects (Site Scheduling)
Job Grade:
(G10 - Manager 1)
Function:
PROJECTS
Sub-function:
Manager’s Job Title:
Skip Level Manager’s Title:
Function Head Title:
Location:
Central or South India (Greenfield Project)
No. of Direct Reports (if any)
Job Summary
Schedulers play a vital role in organizing and coordinating various aspects of projects, tasks, and appointments, ensuring efficient workflows and meeting deadlines. Their responsibilities include creating schedules, managing resources, communicating updates, and resolving conflicts
Areas of Responsibility
- Participation in Basic Engg. & Conceptual Stage of Project
- Understanding detailed activities for Individual stream
- Review of Look ahead for individual stream for all Project
- Update Project Schedule as per current progress.
- Participation at Various site Kick of Meeting and Interaction with Individual contractor for Project Progress.
- Coordinate with various stakeholders - senior management, functional department heads, project managers, team leads, purchase Dept and other users - for managing various projects and related processes in Primavera.
- Create customized templates and reports in Primavera as may be required by the various stakeholders.
- Review of Conceptual schedules
- Review L1,L2 ,L3 Schedule for individual Project
- Understand and Highlight critical activities of each project and delay causing due to them
- Preparation of Monthly Detailed and Summary Report
- Periodical site visit for Progress Monitoring of Individual Project
- Understand integration needs between Primavera and other application systems and coordinating with the internal project managers / external vendors / implementation partners to get it done.
- Manage System Administration activities in Primaver
Medium
Job Scope
Internal Interactions (within the organization)
Check in Internal as well as External both
External Interactions (outside the organization)
Check in Internal as well as External both
Geographical Scope
Financial Accountability (cost/revenue with exclusive authority)
Job Requirements
Educational Qualification
B.E. in Electrical / Mechanical Experiences on Primavera platform
Specific Certification
Skills
Technical Skills/Competencies (Software packages, experience with specific machines etc.)
B.E. in Electrical / Mechanical Experiences on Primavera platform & MS Projects
Excellent communication skills, strong collaborator, problem solving, interdepartmental coordination, team leadership.
Experience
(5 to 10 Years of experience in relevant field in Pharmaceutical Industry.) Age 32 to 38 years.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
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- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Terapia - a SUN PHARMA Company by 2x
Sign in to set job alerts for “Site Project Manager” roles. Senior Manager - Projects (Process Equipment) Sr Executive/Manager - R&D Process ExcellenceWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrScheduling Engineer (Saudi Arabia)
Posted 7 days ago
Job Viewed
Job Description
A talent acquisition company for the Oil & Energy industry, is seeking a Scheduling Engineer to support one of its clients. As a Scheduling Engineer, you will play an important role in ensuring the timely delivery of projects by managing schedules, identifying critical-path activities, and developing project timelines. This is a hands-on role that involves working closely with project managers and utilizing scheduling software to develop and manage project schedules.
The Job Location would be in Saudi Arabia.
Responsibilities- Develop and manage project schedules using scheduling software such as Primavera P6 or Microsoft Project
- Identify critical-path activities and monitor progress against milestones
- Work closely with project managers and team members to ensure timely delivery of projects
- Analyze schedule variances and recommend corrective actions
- Provide regular schedule updates and reports to stakeholders
- Participate in project meetings to review and discuss project schedules
- Develop and maintain project timelines and calendars
- Bachelor's degree in engineering, construction management, or related field
- 9+ years of experience in project scheduling within the oil and gas or energy industry
- Strong knowledge of scheduling software such as Primavera P6 or Microsoft Project
- Ability to develop and manage project schedules independently
- Excellent communication and interpersonal skills
- Attention to detail and ability to think critically
- Understanding of project management methodologies and principles.
Scheduling Engineer (Saudi Arabia)
Posted today
Job Viewed
Job Description
A talent acquisition company for the Oil & Energy industry, is seeking a Scheduling Engineer to support one of its clients. As a Scheduling Engineer, you will play an important role in ensuring the timely delivery of projects by managing schedules, identifying critical-path activities, and developing project timelines. This is a hands-on role that involves working closely with project managers and utilizing scheduling software to develop and manage project schedules.
The Job Location would be in Saudi Arabia.
Responsibilities- Develop and manage project schedules using scheduling software such as Primavera P6 or Microsoft Project
- Identify critical-path activities and monitor progress against milestones
- Work closely with project managers and team members to ensure timely delivery of projects
- Analyze schedule variances and recommend corrective actions
- Provide regular schedule updates and reports to stakeholders
- Participate in project meetings to review and discuss project schedules
- Develop and maintain project timelines and calendars
- Bachelor's degree in engineering, construction management, or related field
- 9+ years of experience in project scheduling within the oil and gas or energy industry
- Strong knowledge of scheduling software such as Primavera P6 or Microsoft Project
- Ability to develop and manage project schedules independently
- Excellent communication and interpersonal skills
- Attention to detail and ability to think critically
- Understanding of project management methodologies and principles.
Forecasting and Scheduling Analyst
Posted 231 days ago
Job Viewed
Job Description
Red Ember Recruitment is looking for a Forecasting and Scheduling Analyst, in Cape Town, working as part of our Client’s Performance Team, and dedicated to a specific campaign, you will undertake resource planning activities across the long-, medium-, and short-term time frame. You will be responsible too ensure the creation of accurate plans, and the optimal use of resources, to deliver sales, financial, and service level targets.
Resource planning activities:
Produce, and continually refine, business level capacity plans that reflect the campaigns latest sales plans, operating model strategy, productivity aspirations, and target service standards.
These will be prepared through regular interaction with the campaigns Management Team, utilising available Finance and Marketing inputs, and through tracking historical actuals.
These plans should ensure that performance standards are achieved all year round, with any risks being escalated, and mitigating actions proposed.
Run scenario planning, and make resourcing recommendations, that drive the most value out of the inhouse and the clients operation.
Create demand forecasts, for all customer interaction channels, at a weekly, daily, and interval level (where required).
Produce optimal shift patterns, to ensure the best possible coverage is delivered, while adhering to any relevant employment legislation and considering colleague work-life balance
Work with the Operational teams to ensure that ‘out of office’ shrinkage (e.g holidays) and ‘in office’ shrinkage (e.g. breaks, briefings) are effectively planned in line with demand profiles.
Monitor, and drive, real-time performance (within the clients Company) ensuring that the right people, are in the right place, at the right time to maximise productivity.
Work in close collaboration with the campaigns real-time team, to deliver a ‘one team approach’, and to drive the right performance outcomes across multiple work types and customer groups.
RequirementsPrevious experience of similar WFM roles
Working knowledge of Microsoft Excel
Strong numerical and analytical skills
Exceptional communication and relationship management skills
MatricSouth African CitizenRecruitment Coordinator – Scheduling & Candidate Experience
Posted 15 days ago
Job Viewed
Job Description
Recruitment Coordinator – Scheduling & Candidate Experience
Remote | Full-Time | PST or EST Hours
Help keep the hiring process running smoothly from start to finish.
We’re looking for a Recruitment Coordinator to support interview scheduling and candidate communication across multiple roles and departments. This role is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in creating a seamless, professional experience for every candidate.
Key Responsibilities
Coordinate and schedule interviews across time zones with accuracy and speed
Own candidate communication, from updates to feedback and follow-ups
Keep our ATS (Recruiterflow) up to date and organized
Post job listings and track applicant flow
Collaborate closely with recruiters and hiring managers to maintain momentum
Identify opportunities to streamline workflows and enhance the candidate experience
What We’re Looking For
1–2 years of experience in recruitment coordination or high-volume hiring support
Excellent time management and attention to detail
Clear, professional communication skills (especially via email and Slack)
Familiarity with Google Calendar, Gmail, ATS tools, and Slack
Availability to work full-time during PST or EST business hours
Recruitment Coordinator – Scheduling & Candidate Experience
Posted 15 days ago
Job Viewed
Job Description
Remote | Full-Time | PST or EST Hours
Help keep the hiring process running smoothly from start to finish.
We’re looking for a Recruitment Coordinator to support interview scheduling and candidate communication across multiple roles and departments. This role is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in creating a seamless, professional experience for every candidate.
Key Responsibilities
- Coordinate and schedule interviews across time zones with accuracy and speed
- Own candidate communication, from updates to feedback and follow-ups
- Keep our ATS (Recruiterflow) up to date and organized
- Post job listings and track applicant flow
- Collaborate closely with recruiters and hiring managers to maintain momentum
- Identify opportunities to streamline workflows and enhance the candidate experience
- 1–2 years of experience in recruitment coordination or high-volume hiring support
- Excellent time management and attention to detail
- Clear, professional communication skills (especially via email and Slack)
- Familiarity with Google Calendar, Gmail, ATS tools, and Slack
- Availability to work full-time during PST or EST business hours
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Recruitment Coordinator - Scheduling & Candidate Experience
Posted today
Job Viewed
Job Description
Recruitment Coordinator – Scheduling & Candidate Experience
Remote | Full-Time | PST or EST Hours
Help keep the hiring process running smoothly from start to finish.
We’re looking for a Recruitment Coordinator to support interview scheduling and candidate communication across multiple roles and departments. This role is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in creating a seamless, professional experience for every candidate.
Key Responsibilities
Coordinate and schedule interviews across time zones with accuracy and speed
Own candidate communication, from updates to feedback and follow-ups
Keep our ATS (Recruiterflow) up to date and organized
Post job listings and track applicant flow
Collaborate closely with recruiters and hiring managers to maintain momentum
Identify opportunities to streamline workflows and enhance the candidate experience
What We’re Looking For
1–2 years of experience in recruitment coordination or high-volume hiring support
Excellent time management and attention to detail
Clear, professional communication skills (especially via email and Slack)
Familiarity with Google Calendar, Gmail, ATS tools, and Slack
Availability to work full-time during PST or EST business hours
Installation Support Administrator (Scheduling) - Centurion
Posted 7 days ago
Job Viewed
Job Description
Listing reference: track_001305
Listing status: Online
Apply by: 14 November 2024
Position summaryJob category: Call Centre and Telesales
Location: Centurion
Contract: Permanent
Remuneration: Market Related
EE position: No
IntroductionTracker requires the services of an Installation Support Administrator in their Installation Logistics – Scheduling division, at their Centurion Office. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
Duties and Responsibilities- Marketing of Tracker to both existing and prospective clients.
- Establishing, building and maintaining relationships with our various partners.
- Contract administration, feedback and daily statistical reporting.
- Ensure that Customer Service standards are maintained in a highly pressurized environment.
- Provide service within the region as well as other departments/regions/staff within Tracker.
- Meet/exceed targets.
- Data capturing.
- Follow up leads/queries.
- Scheduling fitments of Tracker units.
- Scheduling of Technical Service Requests.
- Rescheduling of appointments.
- Liaising with technicians regarding appointments.
- Checking/Maintaining high Quality of schedules.
- Monitoring effective utilization of Tracker technicians.
- Outsourcing of work to Fitment centres.
- Maintain local and regional Scheduling Relationships.
- Assisting Walk-in-clients with scheduling related queries.
- Management of potential cancellations.
- Taking ownership of all queries received, telephonically or face-to-face and assisting the client within our SLA’s.
- Matric with at least 1 year Contact Centre experience.
- Bilingual (English and Afrikaans) advantageous.
- Computer literacy.
- Excellent typing and accurate data capturing skills.
- Analytical skills.
- Ability to work under pressure.
- Feel confident to have all calls voice recorded.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently.
NB: Should you not receive a response from us within 4 weeks, kindly consider your application unsuccessful.
#J-18808-LjbffrInstallation Support Administrator (Scheduling) - Centurion
Posted today
Job Viewed
Job Description
Listing reference: track_001305
Listing status: Online
Apply by: 14 November 2024
Position summaryJob category: Call Centre and Telesales
Location: Centurion
Contract: Permanent
Remuneration: Market Related
EE position: No
IntroductionTracker requires the services of an Installation Support Administrator in their Installation Logistics – Scheduling division, at their Centurion Office. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
Duties and Responsibilities- Marketing of Tracker to both existing and prospective clients.
- Establishing, building and maintaining relationships with our various partners.
- Contract administration, feedback and daily statistical reporting.
- Ensure that Customer Service standards are maintained in a highly pressurized environment.
- Provide service within the region as well as other departments/regions/staff within Tracker.
- Meet/exceed targets.
- Data capturing.
- Follow up leads/queries.
- Scheduling fitments of Tracker units.
- Scheduling of Technical Service Requests.
- Rescheduling of appointments.
- Liaising with technicians regarding appointments.
- Checking/Maintaining high Quality of schedules.
- Monitoring effective utilization of Tracker technicians.
- Outsourcing of work to Fitment centres.
- Maintain local and regional Scheduling Relationships.
- Assisting Walk-in-clients with scheduling related queries.
- Management of potential cancellations.
- Taking ownership of all queries received, telephonically or face-to-face and assisting the client within our SLA’s.
- Matric with at least 1 year Contact Centre experience.
- Bilingual (English and Afrikaans) advantageous.
- Computer literacy.
- Excellent typing and accurate data capturing skills.
- Analytical skills.
- Ability to work under pressure.
- Feel confident to have all calls voice recorded.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently.
NB: Should you not receive a response from us within 4 weeks, kindly consider your application unsuccessful.
#J-18808-Ljbffr