19 Scheduling jobs in South Africa
Scheduling Analyst (Pipeline)
Posted 1 day ago
Job Viewed
Job Description
You will support the creation and maintenance of an accurate resource model and business plans that will maximise resource utilisation and efficiency aligned to the generated forecast, through the application of forecasting and data analysis. In addition, you will provide advanced planning direction to assist the Operational areas in ensuring service delivery of contractual KPIs
Job title:
Scheduling AnalystJob Description:
Scheduling Analyst:Provides support to call centre operations using data analysis on work activities to help improve performance.
Analysing call centre work volume, daily performance and productivity; producing work activity reports and improvement recommendations for performance and customer satisfaction improvement. Ensuring appropriate work arrangement, including work volume, capacity and productivity, and schedule change requirements; coordinating with management and relevant parties for work activities arrangement. Assisting in call centre scheduling operations including schedule production and scheduling procedures and systems optimization. Helping implement customer service strategies and utilizing updated call centre traffic and scheduling technologies.
Job Purpose:
Support the senior management team in maintaining the optimal agent schedule design and profile to meet business demands. Work with offshore teams to ensure schedules are accurate and as per WFM processes.
CAPITA VALUES
Implement and practice Capita Values through practical application of the behaviours required as a VALUES champion and actively pursue our promise of a great experience again and the purpose of helping to enable others:-
Customer First - Always , Fearless Innovation, Achieve Together, Everyone is Valued .
Accountabilities & Activities
Results Focussed:
- Perform analysis on the schedule fit / efficiency to ensure optimum solutions through working with and managing offshore activities and workloads,
- Optimisation of schedules to create the best possible deviation/intraday plan in readiness for handover to the tactical planning team
- Coordinate offline planning with offshore
- Bank holiday scheduling
Communication:
- Ensure relationships are maintained to ensure communication is maximised with key areas of the business. Set up and maintain regular contact with all planning teams at all sites. Attend all relevant business planning meeting
- Run effective handover meeting to communicate the plan to tactical planning and operations
Projects & Change:
- Take responsibility for other adhoc projects. Ensuring high levels of communication with all planning teams and sites throughout, engaging all relevant to deliver.
Qualifications, Knowledge & Experience:
Note: Please note the role requirements has been amended, only employees who meet with the below be considered for the role.
Requirements
- Advanced use and understanding of Workforce management systems
- MS office application knowledge including Excel & Access
- Expertise in using all essential applications and systems for line management (e.g Aspect eWFM, AIDA, Dakota, Firefly, OPT, MI Webview, Sharepoint)
- 2 years previous planning/scheduling experience is preferable but not essential
Operational requirements
- The successful candidate will be required to work on occasion, during Out-of-Hours periods, to reach all operational areas.
Skills
- Basic commercial awareness
- Good organisational skills
- Good communication skills both verbally and written.
- The ability to analyse data and make valuable business decisions
About Us
Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.
We’re here to help get you to your future — whether it’s to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be.
Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all.
Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa.
What’s in it for you?
- Competitive Basic salary
- Medical Aid
- Provident fund, Group life, funeral and disability benefit
- Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
- Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
- Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
- Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
- International Exposure: We provide opportunities for international exposure, broadening our employees’ horizons and experiences.
- Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.
What we hope you’ll do next
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.
What will happen next?
- Your application will be reviewed.
- If your application is successful, you will be invited to an interview with a member of the recruitment team.
IMPORTANT
The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.
Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business’ EE targets and goals.
NB: Attach your most recent CV indicative of the criteria as advertised.
Location:
Cape Town,
South AfricaTime Type:
Contract Type:
Permanent #J-18808-LjbffrStaffing/Scheduling Coordinator - 40496315987
Posted 8 days ago
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Job Description
Join to apply for the Staffing/Scheduling Coordinator - 40496315987 role at Somewhere
Join to apply for the Staffing/Scheduling Coordinator - 40496315987 role at Somewhere
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Staffing / Scheduling Coordinator
Location: Remote (South Africa preferred for time zone and language alignment)
Compensation: $1,500-$,000/month (Full-time, 40-60 hours/week)
Industry: Healthcare Staffing
Schedule
Staffing coordinator 1: M-F, 7a-3p US EST
Staffing Coordinator 2: M-F, 3p-11p US EST
Staffing coordinator 3: Sat and Sun, 7a-11p (may be split shifts) US EST
Staffing coordinator: 5am - midnight, all days of the week. (Eastern time US)
About The Role
We’re seeking a proactive and detail-oriented Staffing / Scheduling Coordinator to join a fast-paced healthcare staffing agency. This is a remote position focused on providing real-time support and schedule coordination for healthcare professionals during evening and weekend hours. The ideal candidate will have strong critical thinking skills, excellent written communication, and the ability to handle last-minute scheduling changes with professionalism and speed.
Key Responsibilities
- Manage and adjust staff schedules via TeamBridge or similar scheduling platforms
- Monitor incoming messages and quickly resolve last-minute schedule gaps or client needs
- Communicate with staff and clients primarily via SMS/text, with occasional phone calls
- Ensure smooth shift transitions and accurate staffing coverage during off-peak hours
- Track and document changes, confirmations, and coverage issues
- Collaborate with the internal team to escalate and resolve urgent matters
- Provide white-glove service with a client-first mindset
- 3+ years of experience in staffing coordination, scheduling, or operations
- Comfortable working independently during off-hours with limited supervision
- Familiar with healthcare or high-compliance industries (a plus)
- Experience with platforms like TeamBridge, HomeCare HomeBase, or similar
- Exceptional written English skills; clear, concise, and professional communicator
- Tech-savvy and quick to learn new systems
- Strong time management, multitasking, and decision-making skills
- Able to commit to consistent evening/weekend availability (40-60 hrs/week)
- Background in healthcare staffing or operations
- Experience managing remote teams or dispatching across time zones
- Familiarity with U.S. time zones and shift norms
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Administrative
- Industries Staffing and Recruiting
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#J-18808-LjbffrScheduling Engineer (Saudi Arabia)
Posted 18 days ago
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Job Description
A talent acquisition company for the Oil & Energy industry, is seeking a Scheduling Engineer to support one of its clients. As a Scheduling Engineer, you will play an important role in ensuring the timely delivery of projects by managing schedules, identifying critical-path activities, and developing project timelines. This is a hands-on role that involves working closely with project managers and utilizing scheduling software to develop and manage project schedules.
The Job Location would be in Saudi Arabia.
Responsibilities- Develop and manage project schedules using scheduling software such as Primavera P6 or Microsoft Project
- Identify critical-path activities and monitor progress against milestones
- Work closely with project managers and team members to ensure timely delivery of projects
- Analyze schedule variances and recommend corrective actions
- Provide regular schedule updates and reports to stakeholders
- Participate in project meetings to review and discuss project schedules
- Develop and maintain project timelines and calendars
- Bachelor's degree in engineering, construction management, or related field
- 9+ years of experience in project scheduling within the oil and gas or energy industry
- Strong knowledge of scheduling software such as Primavera P6 or Microsoft Project
- Ability to develop and manage project schedules independently
- Excellent communication and interpersonal skills
- Attention to detail and ability to think critically
- Understanding of project management methodologies and principles.
Recruitment Coordinator – Scheduling & Candidate Experience
Posted 11 days ago
Job Viewed
Job Description
Remote | Full-Time | PST or EST Hours
Help keep the hiring process running smoothly from start to finish.
We’re looking for a Recruitment Coordinator to support interview scheduling and candidate communication across multiple roles and departments. This role is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in creating a seamless, professional experience for every candidate.
Key Responsibilities
- Coordinate and schedule interviews across time zones with accuracy and speed
- Own candidate communication, from updates to feedback and follow-ups
- Keep our ATS (Recruiterflow) up to date and organized
- Post job listings and track applicant flow
- Collaborate closely with recruiters and hiring managers to maintain momentum
- Identify opportunities to streamline workflows and enhance the candidate experience
- 1–2 years of experience in recruitment coordination or high-volume hiring support
- Excellent time management and attention to detail
- Clear, professional communication skills (especially via email and Slack)
- Familiarity with Google Calendar, Gmail, ATS tools, and Slack
- Availability to work full-time during PST or EST business hours
Recruitment Coordinator – Scheduling & Candidate Experience
Posted 18 days ago
Job Viewed
Job Description
Recruitment Coordinator – Scheduling & Candidate Experience
Remote | Full-Time | PST or EST Hours
Help keep the hiring process running smoothly from start to finish.
We’re looking for a Recruitment Coordinator to support interview scheduling and candidate communication across multiple roles and departments. This role is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in creating a seamless, professional experience for every candidate.
Key Responsibilities
Coordinate and schedule interviews across time zones with accuracy and speed
Own candidate communication, from updates to feedback and follow-ups
Keep our ATS (Recruiterflow) up to date and organized
Post job listings and track applicant flow
Collaborate closely with recruiters and hiring managers to maintain momentum
Identify opportunities to streamline workflows and enhance the candidate experience
What We’re Looking For
1–2 years of experience in recruitment coordination or high-volume hiring support
Excellent time management and attention to detail
Clear, professional communication skills (especially via email and Slack)
Familiarity with Google Calendar, Gmail, ATS tools, and Slack
Availability to work full-time during PST or EST business hours
Recruitment Coordinator – Scheduling & Candidate Experience
Posted 18 days ago
Job Viewed
Job Description
Join to apply for the Recruitment Coordinator – Scheduling & Candidate Experience role at Growth Troops .
This range is provided by Growth Troops. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeRemote | Full-Time | PST or EST Hours
Help keep the hiring process running smoothly from start to finish.
We’re looking for a Recruitment Coordinator to support interview scheduling and candidate communication across multiple roles and departments. This role is ideal for someone who thrives in a fast-paced, high-volume environment and takes pride in creating a seamless, professional experience for every candidate.
Key Responsibilities- Coordinate and schedule interviews across time zones with accuracy and speed
- Own candidate communication, from updates to feedback and follow-ups
- Keep our ATS (Recruiterflow) up to date and organized
- Post job listings and track applicant flow
- Collaborate closely with recruiters and hiring managers to maintain momentum
- Identify opportunities to streamline workflows and enhance the candidate experience
- 1–2 years of experience in recruitment coordination or high-volume hiring support
- Excellent time management and attention to detail
- Clear, professional communication skills (especially via email and Slack)
- Familiarity with Google Calendar, Gmail, ATS tools, and Slack
- Availability to work full-time during PST or EST business hours
- Entry level
- Contract
- Human Resources
- Operations Consulting
Installation Support Administrator (Scheduling) - Centurion
Posted 18 days ago
Job Viewed
Job Description
Listing reference: track_001305
Listing status: Online
Apply by: 14 November 2024
Position summaryJob category: Call Centre and Telesales
Location: Centurion
Contract: Permanent
Remuneration: Market Related
EE position: No
IntroductionTracker requires the services of an Installation Support Administrator in their Installation Logistics – Scheduling division, at their Centurion Office. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
Duties and Responsibilities- Marketing of Tracker to both existing and prospective clients.
- Establishing, building and maintaining relationships with our various partners.
- Contract administration, feedback and daily statistical reporting.
- Ensure that Customer Service standards are maintained in a highly pressurized environment.
- Provide service within the region as well as other departments/regions/staff within Tracker.
- Meet/exceed targets.
- Data capturing.
- Follow up leads/queries.
- Scheduling fitments of Tracker units.
- Scheduling of Technical Service Requests.
- Rescheduling of appointments.
- Liaising with technicians regarding appointments.
- Checking/Maintaining high Quality of schedules.
- Monitoring effective utilization of Tracker technicians.
- Outsourcing of work to Fitment centres.
- Maintain local and regional Scheduling Relationships.
- Assisting Walk-in-clients with scheduling related queries.
- Management of potential cancellations.
- Taking ownership of all queries received, telephonically or face-to-face and assisting the client within our SLA’s.
- Matric with at least 1 year Contact Centre experience.
- Bilingual (English and Afrikaans) advantageous.
- Computer literacy.
- Excellent typing and accurate data capturing skills.
- Analytical skills.
- Ability to work under pressure.
- Feel confident to have all calls voice recorded.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently.
NB: Should you not receive a response from us within 4 weeks, kindly consider your application unsuccessful.
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Recruitment Coordinator – Interview Scheduling & Candidate Engagement
Posted 11 days ago
Job Viewed
Job Description
Remote | PST or EST Hours | Full-Time
Support hiring at scale. Keep candidates informed. Make every touchpoint count.
We’re hiring a Recruitment Coordinator to take charge of interview logistics and candidate communications in a high-volume environment. In this role, your mission is to keep the hiring process organized and responsive—ensuring every candidate has a smooth, timely, and professional experience.
If you love calendars, communication, and clear systems, you’ll thrive here.
What You’ll Do
- Coordinate interviews across multiple departments and time zones
- Own candidate communications: confirmations, rejections, updates, and follow-ups
- Keep our ATS (Recruiterflow or similar) clean, current, and well-documented
- Draft job descriptions and manage applicant intake across multiple roles
- Work closely with recruiters and hiring managers to align on timelines and touchpoints
- Suggest improvements to coordination workflows and candidate-facing templates
- 1–2 years in a recruiting support, HR coordination, or scheduling-heavy role
- Excellent written and verbal communication skills
- Proven time management across multiple teams and high-volume requests
- Familiarity with Google Workspace, Slack, and ATS tools (Recruiterflow, Lever, etc.)
- Full-time availability in PST or EST time zones
- Own an important piece of the hiring process—not just admin support
- Collaborate across teams and gain insight into full-cycle recruiting
- Join a remote-first team that values reliability, clarity, and thoughtful hiring
- Opportunity to grow into full-cycle recruiting or operations roles
Recruitment Coordinator – Interview Scheduling & Candidate Engagement
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the Recruitment Coordinator – Interview Scheduling & Candidate Engagement role at Growth Troops
Recruitment Coordinator – Interview Scheduling & Candidate EngagementJoin to apply for the Recruitment Coordinator – Interview Scheduling & Candidate Engagement role at Growth Troops
This range is provided by Growth Troops. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeecruitment Coordinator – Interview Scheduling & Candidate Engagement
Remote | PST or EST Hours | Full-Time
Support hiring at scale. Keep candidates informed. Make every touchpoint count.
We’re hiring a Recruitment Coordinator to take charge of interview logistics and candidate communications in a high-volume environment. In this role, your mission is to keep the hiring process organized and responsive—ensuring every candidate has a smooth, timely, and professional experience.
If you love calendars, communication, and clear systems, you’ll thrive here.
What You’ll Do
- Coordinate interviews across multiple departments and time zones
- Own candidate communications: confirmations, rejections, updates, and follow-ups
- Keep our ATS (Recruiterflow or similar) clean, current, and well-documented
- Draft job descriptions and manage applicant intake across multiple roles
- Work closely with recruiters and hiring managers to align on timelines and touchpoints
- Suggest improvements to coordination workflows and candidate-facing templates
- 1–2 years in a recruiting support, HR coordination, or scheduling-heavy role
- Excellent written and verbal communication skills
- Proven time management across multiple teams and high-volume requests
- Familiarity with Google Workspace, Slack, and ATS tools (Recruiterflow, Lever, etc.)
- Full-time availability in PST or EST time zones
- Own an important piece of the hiring process—not just admin support
- Collaborate across teams and gain insight into full-cycle recruiting
- Join a remote-first team that values reliability, clarity, and thoughtful hiring
- Opportunity to grow into full-cycle recruiting or operations roles
- Seniority level Entry level
- Employment type Contract
- Job function Human Resources
- Industries Operations Consulting
Referrals increase your chances of interviewing at Growth Troops by 2x
Sign in to set job alerts for “Recruitment Coordinator” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRecruitment Coordinator – Interview Scheduling & Candidate Experience
Posted 18 days ago
Job Viewed
Job Description
Remote | PST or EST Hours | Full-Time
Keep interviews on track. Create a smooth candidate journey.
We’re hiring a Recruitment Coordinator to manage high-volume interview scheduling and candidate communications across multiple departments and time zones. You’ll be the go-to person for keeping hiring logistics organized, pipelines moving, and candidates engaged throughout the process.
What You’ll Do:
- Schedule and coordinate interviews with speed and precision
- Manage candidate communication: updates, feedback, and rejections
- Maintain an organized, up-to-date ATS (we use Recruiterflow)
- Post job descriptions and monitor applicant flow
- Partner with recruiters and hiring managers to ensure a timely process
- Spot and suggest ways to improve workflows and candidate touchpoints
- 1–2 years in recruitment coordination or high-volume hiring support
- Strong time management and organizational skills
- Polished, professional communication—especially over email and Slack
- Comfort using Google Calendar, Gmail, ATS platforms, and Slack
- Availability to work full-time on PST or EST hours