RETAIL SALES ASSISTANT

New
Johannesburg, Gauteng Sustainable Concrete Innovations

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Job Summary: We are looking for a dynamic and customer-oriented Retail sales Assistant to join our team. The Retail Assistant will be responsible for providing exceptional customer service, assisting with sales and maintaining the overall appearance of the store. The ideal candidate will have a passion for retail, excellent communication skills, and the ability to work in a fast-paced environment. Key Responsibilities: - Greet and assist customers in a friendly and professional manner - Provide product knowledge and recommendations to customers - Process transactions accurately and efficiently - Handle customer inquiries and resolve any issues in a timely manner - Collaborate with team members to achieve sales targets - Follow company policies and procedures at all times Qualifications: - High school matric or equivalent - Excellent customer service and communication skills - Ability to multitask and work in a fast-paced environment - Strong attention to detail - Team player with a positive attitude - Basic math skills - Ability to work a flexible schedule, including weekends and holidays
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Sales Assistant

Johannesburg, Gauteng ConCept G Global

Posted 20 days ago

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Job Description

permanent

Providing excellent Sales support and customer service, assisting Directors, Management and Admin team with the Sales process.

Skills required:

  • Excellent Communication skills - written and verbal
  • Excellent command of the English language 
  • Skills in other languages advantageous
  • Excellent computer skills
  • Excellent reporting skills
  • Excellent research and resource skills
  • Great networking skills
  • Great understanding and use of connection skills - social media / digital platforms
  • Customer focus
  • Teamwork
  • Problem-solving
  • Hard working and resilient
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General Sales Assistant

East Rand, Gauteng Renacido Emporia

Posted 26 days ago

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Job Description

We are currently seeking enthusiastic and motivated matriculants to join our dynamic team. This entry-level position is designed for recent graduates who are eager to start their careers in a supportive and growth-oriented environment.
br>Responsibilities:
Assist with daily operational tasks and support various departments as needed.
Perform data entry, filing, and documentation tasks accurately and efficiently.
Provide exceptional customer service and support to clients and team members.
Participate in training sessions and team meetings to develop professional skills.
Contribute to team projects and initiatives with a proactive and positive attitude.
Adhere to company policies and procedures while maintaining a high level of professionalism.

Requirements:
Matric certificate or equivalent qualification.
Strong communication and interpersonal skills.
Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to work independently as well as part of a team.
Strong attention to detail and organizational skills.
Willingness to learn and take on new challenges.
Reliable and punctual with a strong work ethic.

Join our team and embark on a rewarding career path.
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Sales Assistant to Sales Representative (Reference Number: V-0147)

Johannesburg, Gauteng Sensory Fx

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Reference Number: V-0147

Organization’s Description:
The Care Co is a distributor of ingredients (raw materials) into the personal care, fragrance, cosmetic, health and home care manufacturing sectors, supported by an innovation laboratory with offices in Melrose Arch, Johannesburg, and Green Point, Cape Town.

Job Description:
We have a full-time position at our Melrose Arch office for an energetic, self-confident, problem solving, passionate and sales-oriented individual who has the ability to provide support to our sales and product managers and to provide excellent service to our customers. The position does offer the opportunity to service customers as a sales representative.

Minimum Qualifications:
A qualification in Chemistry

Key Personal Characteristics:
The incumbent must be sales and marketing oriented, technologically adept and have a good understanding of products in the personal care, cosmetic and home care sector to build sales to customers.

The portfolio/s included in the position are

  • Dyes – for hair, personal and home care applications
  • Nail polish and treatments
  • Fragrances – for personal and home care applications
  • Packaging

Career path:

Our positions in The Care Co are fluid. Depending on the skills and abilities of our staff, we train and allocate responsibilities accordingly. Our culture is a team and family culture. We do not put emphasis on job titles and positions, and almost every task or effort is a team effort where everyone works in harmony with each other, helping to build the skills and knowledge of other team members. The Care Co is an entrepreneurial, owner managed business. A great and willing attitude, as well as your ability to be organised, accurate, confident and creative in your position will imperative for your success.

Please forward your motivation and your CV/Resume to

Available from:
1 September 2025

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Sales Assistant - Old Khaki - Mall of Africa

Johannesburg, Gauteng Cape union mart - - Old Khaki

Posted 7 days ago

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Duties and Responsibilities:  

  • Exceed customer expectations by practicing customer selling techniques.
  • Adhere to stock loss controls in store.
  • Ensure individual targets are met consistently.
  • Ability to maximise and drive sales by identifying opportunities to increase turnover.
  • Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
  • Create an inspiring environment. Have fun.
  • Transact all purchases receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
  • Ensure all out going stock/ items/ scripts are scanned and paid for.
  • Process all loyalty cards including those of accelerated partners.
  • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
  • Report customer compliments and complaints to management.
  • Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:   

  • Honesty in dealing with cash and finances.
  • Building & maintaining relationships
  • Innovation & change management
  • Thinking adaptability
  • Taking ownership
  • Problem solving
  • Trustworthy and honest
  • Time management
  • Exceptional customer service

Minimum Requirement.  

Essential:

  • Matric or Equivalent
  • Up to 6 months retail experience 

Special conditions of employment:

  • Clear?Credit and?Criminal record
  • Willing and able to work retail hours.
  • South African citizen

Advantageous:

  • 1 year work experience within retail.
  • Microsoft Computer Proficiency
  • Ability to communicate effectively.
  • Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
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Sales Consultant / Assistant

Sandton, Gauteng Globevest Group

Posted 14 days ago

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Job Description

Position: Sales Consultant

Salary: Market related

Location: Sandton, Johannesburg

Job type: Permanent

Industry: Retail

Reference Number: MJ.CC.SC.

COMPANY DESCRIPTION:

Our client within the Retail sector is looking for a Sales Consultant to join their team. This position is based in Sandton and will report to the Assistant Store Manager.

JOB DESCRIPTION:

Learning how to provide excellent customer service to clients, perform all activities associated with selling, stocking and ordering merchandise. The incumbent is target driven to reach maximum sales.

MAIN DUTIES & RESPONSIBILITIES:

Shop/ Store Maintenance:

  • Participate in the day-to-day running of the store
  • Ensure the store and displays are clean and tidy at all times
  • Assist in receiving deliveries, unpacking and re-shelving or storing stock on manager’s instruction
  • Replenishing shelves
  • Assist with regular stock checks and stock takes
  • Assist in changing displays of shop stock
  • Being vigilant at all times help minimize stock loss

Sales/ Transactions:

  • Assist in operating the till and accurately handling cash / card transactions under Manager’s supervision or instruction
  • Assist with cashing up procedures
  • Meeting sales targets on a daily / weekly / monthly basis

Customer Service:

  • Assisting customers with locating merchandise, offering advice, answering queries or concerns
  • Keeping up to date with product knowledge
  • Informing the public of any sales or new stock
  • Constantly update customer base

General:

  • Refer any issues regarding customer care to the Store Manager
  • Housekeeping
  • Adhere to Health and Safety practices / codes
  • Adhere to Company policies and procedures
  • Any ad hoc duties as required from time to time

EDUCATIONAL REQUIREMENTS:

  • Grade 12
  • Retail related qualification (added advantage)

EXPERIENCE AND SKILLS REQUIRED:

  • 2 – 3 Years’ experience in a similar role
  • Retail POS system experience essential
  • Attention to detail
  • Accuracy
  • Good communication and presentation skills (written and verbal)
  • Good problem-solving skills and a creative approach for new ideas
  • High level of organisation
  • Good team-working skills
  • Computer literate

TO APPLY FOR THE POSITION, PLEASE FOLLOW THE LINK BELOW:

POPIA

By Submitting your CV, you confirm that:

  1. We may retain your personal information in our database for future matching.
  2. We may contact you when suitable opportunities arise.
  3. The information you have provided to us is true, correct and up to date.

We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.

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Sales and Marketing Assistant

Johannesburg, Gauteng The Talent Room

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We're looking for a dynamic and highly organized individual to join our team in the warehousing redistribution sector. This role combines sales and marketing responsibilities with essential personal assistant duties, requiring a versatile professional who can contribute to both business development and administrative efficiency.

Key Responsibilities :

  • Identify potential clients and market opportunities within the warehousing redistribution sector.
  • Generate and qualify leads through various channels.
  • Assist in preparing and delivering sales presentations and proposals.
  • Support the maintenance of strong relationships with existing clients and identify opportunities for growth.
  • Maintaining social media platforms and email newsletters.
  • Personal Assistant Duties :
  • Provide comprehensive administrative support to senior management, including scheduling appointments and organizing meetings.
  • Handle incoming and outgoing communications, including emails and phone calls, professionally and efficiently.
  • Coordinate travel arrangements, including flights, accommodation, and ground transportation.
  • Assist in preparing format reports, presentations, and other important documents.
  • Maintain an organized and efficient office environment, including filing and record-keeping.

Requirements :

  • Minimum of 2 years of experience in a sales, marketing, or administrative role, preferably within the logistics, warehousing, or redistribution sector.
  • A relevant diploma or degree in Sales, Marketing, Business Administration, or a related field is preferred.
  • Highly presentable with a professional demeanour and excellent interpersonal skills. You will be representing the company to clients and stakeholders.
  • Exceptional verbal and written communication skills in
  • Superior organisational skills with a strong ability to multi-task, prioritize, and manage time effectively.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfortable with CRM software.
  • A proactive approach to problem-solving and the ability to work independently as well as part of a team.
  • Meticulous attention to detail in all tasks.
  • A valid South African driver's license and own reliable transport are essential.

Desired Attributes :

  • Enthusiastic and results-oriented.
  • Strong work ethic and a commitment to excellence.
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About the latest Sales assistant Jobs in Germiston !

Now Hiring: Sales Associate (120hr) – Totalsports Sandton

Sandton, Gauteng Matriq Pty

Posted 11 days ago

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Clothing Store: Businesswoman Uses Tablet Computer, Talks to Visual Merchandising Specialist, Collaborate To Create Stylish Collection. Small Business Fashion Shop Sales Manager Talks to Designer.

Location: Sandton, Gauteng
Position Type: Part-Time (120 hours per month)
Posted: Recently – Apply before the deadline

Role Summary

Totalsports is seeking an energetic, people-oriented Sales Associate to join its Sandton team. This is a great opportunity to grow your career with one of South Africa’s top athletic and lifestyle retail brands. If you’re passionate about sports fashion and delivering top-notch customer service, this job is for you.

Main Responsibilities

As a Sales Associate, you’ll contribute to the store’s success through:

Providing excellent customer service and product recommendations

Maintaining a fully stocked and visually appealing store

Reaching individual sales goals and contributing to team targets

Staying up to date with the latest trends in fashion and sportswear

Restocking shelves and ensuring store cleanliness

Identifying new ways to engage with potential customers

Requirements

To qualify, you should have:

Matric / Grade 12 certificate

Excellent communication skills (verbal and written)

A customer-first attitude and willingness to assist

Goal-driven mindset and ability to work under pressure

Strong multitasking and organizational abilities

Confidence to work independently and take initiative

Keen attention to detail and professionalism

The successful candidate should show:

Accountability in decision-making

Proactive planning and task management

Confidence in handling challenging customer interactions

Willingness to continuously improve and streamline tasks

How to Apply

If you thrive in a retail environment and enjoy working with people, submit your application online before the closing date. Only shortlisted applicants will be contacted.

Your email address will not be published. Required fields are marked *

Comment *

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Customer Service

New
Sandton, Gauteng Protea Global BPO Pty Ltd - Shorza

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Customer Experience Specialist Location: Sandton offices Working Hours: UK business hours Were partnering with a fast-growing, adventure-focused company based in Sandton, on a mission to bring excitement and challenge back into peoples lives. They create epic, globe-trotting endurance events and adventure experiences that push boundaries and theyre looking for a passionate Customer Experience Specialist to join their team. About the Client: This company blends adrenaline, exploration, and social impact, raising funds for environmental causes while delivering unforgettable adventures. Their projects include global endurance horse racing and innovative adventure machines you can only earn through participation. Theyre a dynamic startup with a bold vision and a rapidly growing community of loyal customers. The Role: As a Customer Experience Specialist, youll be the frontline contact for customers from their first enquiry through to post-adventure follow-up. Your mission is to deliver an exceptional experience that turns customers into lifelong fans who cant wait for their next challenge. This role involves a lot of written communication crafting engaging, thoughtful emails and messages that guide customers smoothly through their adventure journey. But youll also get to chat live on the phone and via online messaging, juggling multiple conversations and building rapport. Youll be the eyes and ears of the customer experience team, gathering feedback and stories, sharing insights with marketing and operations, and helping shape continuous improvements across the business. Because this is a small, evolving company, youll need to be flexible, proactive, and ready to roll up your sleeves. Expect a fast-paced onboarding and the opportunity to get involved in a variety of projects beyond your core responsibilities. Key Responsibilities: Respond promptly to customer enquiries via email, phone, social media, and other channels Drive sales by nurturing leads and encouraging bookings Manage customer admin to ensure smooth pre-adventure preparation Lead customer communication on individual adventures, including managing group chats and responding outside regular hours when needed Maintain and update customer handbooks and internal knowledge bases Create and manage customer communication templates and support marketing content creation Collect customer stories and feedback to fuel marketing campaigns and service improvements Support the veterans programme and contribute ideas for continuous improvement What Youll Need: Outstanding customer service skills with excellent written and verbal communication Ability to write engagingly and adapt to a brands unique tone of voice Proactive mindset with strong organisational skills and tech-savviness Flexibility to cover varied work hours, including some weekends when adventures are active Enthusiasm for adventure culture and willingness to travel occasionally to support events Experience with platforms like monday.com is a plus Why This Role? Full-time position with flexible working hours Join a passionate, close-knit team in a company thats shaking up the adventure and travel space Be part of a company that supports environmental causes and creates unforgettable experiences Please note that if you havent heard from us within two weeks of submitting your application, you can assume it was unsuccessful.
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Customer Service Manager

Johannesburg, Gauteng Betway Africa

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Overview

Job title: Customer Service Manager

Who we’re looking for
  • We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
  • Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
  • We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
  • This will help us excel at delivering the best customer experience to stay ahead of the game.
What you’ll be doing

As part of your role, your responsibilities will include :

  • Manage all aspects of the recruitment, selection and onboarding of new staff
  • Ensure your region is sufficiently staffed according to inbound volume trends, Fixture Indexes, events and headcount forecasts
  • Consistently review inbound volume, headcount forecasts and player base growth in order to remain sufficiently staffed at all times
  • Proactively compile and present a business case for additional headcount where additional headcount is required based on growth
  • Ensure additional staffing is secured where demand increases in order to retain the necessary handling rates and service levels
  • Ensure that all P1, P2 and P3 events are effectively handled and debriefed during shift
  • Ensure all P1, P2 and P3 events are reviewed, documented and all stakeholders involved and responsible for the events are engaged and collaborated with to mitigate the risk of similar events from occurring in the future
  • Actively monitoring all staff's performance and decisively manage performance in line with the PEP process where performance standards are not met
  • Ensure Coaches are continuously developed and performing at a high standard
  • Manage all disciplinary processes in line with the Code of Conduct when and where required
  • Ensure that all staff have a Personal Development Plan in place and that these are actively attended to, managed and reviewed regularly
  • Ensure you have active staff development processes and campaigns in place that supports all staff's personal development plans and proactively managing succession planning within the Contact Centre
  • Initiation and management of staff reward and recognition campaigns, both formal long-term campaigns as well as short-term ad hoc campaigns where needed
  • Ensure regular staff engagement sessions are held that also includes 1 on 1 meetings with staff members
  • Based on your regular staff engagement understand what's making the Contact Centre less desirable and ensure measures are put in place to address such detractors. At the same time understand what can be regarded as promoters and ensure more consistent campaigns cements this to make the Contact Centre the best environment to work in and that drives overall motivation and happiness amongst staff
  • Continuously working on achieving the set annual Contact Centre goals for your region / s
  • Equip your Coaches with all the relevant tools, skills and information that will produce engaging and meaningful pre-shift engagements
  • Ensure a 95% handling rate is achieved during all shifts
  • Ensure that service levels are achieved as per the set Contact Centre goals
  • Consistently work on reducing the average queue times to deliver fast and efficient customer service
  • Review all customer journey elements and ensure all CX elements are continuously streamlined and improved on in order to deliver an extraordinary customer experience
  • Constantly review the effectiveness of your Coaches and implement new strategies to further streamline shift operations and the performance of all Contact Centre staff
  • Analyse CSAT, FCR and NPS data to fully understand customer's sentiment on our product, service and processes
  • Ensure other avenues of data gathering are tapped into to gather a 360 degree view of all pain points. These avenues could be the Contact Centre and other operational teams, feedback derived from Service Recovery events etc.
  • Ensure all pain points are documented and all stakeholders are engaged and collaborated with, in an effort to eradicate the pain points
  • Serve in a project management capacity to ensure VOC pain points and new initiatives are delivered upon as efficiently and effectively as possible
  • Prepare monthly VOC Steerco updates on progress made
  • Ensure sufficient reporting and project tracking is in place to monitor success and impact of the changes implemented
  • Ensure that the Contact Centre environment has sufficient real-time monitoring dashboards and alerts in place to drive optimum efficiency
  • Compile relevant and informative monthly Contact Centre performance reports
  • Critically analyse the performance the Contact Centre and ensure relevant performance conversations are held with relevant teams where applicable
  • Ensure customer experience trends (eg. CSAT, NPS etc.) are consistently analysed, root causes identified and plans are put in place to mitigate poor CX trends
  • Identify opportunities for reporting automation, alert automation etc.
  • This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table

The necessary skills that we require for this role include :

  • Minimum of 4 years’ experience in a Customer Service / Contact Centre role
  • Minimum of 4 years of management experience within a Contact Centre environment
  • Diploma / Degree is essential
  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
  • Exceptional attention to detail, ensuring high standards of quality in all outputs
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills :

  • In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
  • Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
  • Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
  • Experience in developing and executing customer retention strategies
  • Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
  • Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

Deadline : 21st August,2025

  • Customer Service jobs

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