5 Retail Strategy jobs in South Africa

General

• Location: Cape Town, Waterfront
• Reporting to: General Manager
• Hours of work: flexible schedule, including nights, weekends and holidays
• Nature of contract: Permanent, Full-time
• Salary range: Competitive Salary and Commission Structure
• Benefits: 18 DAYS annual leave, Casual dress code, employee discounts

About the organisation and role

Psycho Bunny is a worldwide menswear brand founded in New York back in 2005 with the aim of perfecting the polo. Today, colour-driven collections extend to Pima cotton T-shirts, plush French terry sweats, bottoms, outerwear, need-to-have accessories. Psycho Bunny is a creative community - not your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow. We’re looking for forward-thinkers who want to take ownership and drive change. 

The roles 

Reporting to the Area Manager- these positions strategically manage and promote sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Main duties and responsibilities

Store operations and compliance

• Support the Store Management in managing daily store operations to meet performance and profitability goals
• Execute all requirements regarding Health and Safety Standards and Covid-19 compliance
• Move dynamically on the floor to assess and fulfil operational needs
• Assist in implementation of store programs, policies, and seasonal initiatives
• Cooperate with Store Manager to create and achieve action plans for store improvements

Customer experience and service

• Lead by example and coach team members to deliver exceptional customer experiences
• Assess guest needs and provide product education and technical guidance
• Support omnichannel services such as buy online, pickup in-store, phone sales, and shipping
• Resolve customer feedback and escalations in a professional and timely manner

Sales support and execution

• Assist with execution of business and sales goals as directed by Store Manager
• Ensure staff are trained and aligned with company retail standards
• Help drive the store’s key sales initiatives through team motivation and example-setting
• Take accountability for sales-floor readiness and visual merchandising when required

Team leadership and development (for management positions)

• Support recruitment, onboarding, training, and development of team members
• Participate in performance management and succession planning processes
• Provide in-store coaching to ensure consistent application of retail and service standards
• Engage in career discussions to support team member growth and retention
• Establish positive, developmental relationships with all team members.

Required skills and experience

Acting as the face and voice of the organisation, the ideal applicant will have the following competencies:

Work and industry experience

• At least three-plus years of experience in a similar retail management role.
• Proven track record of achieving sales
• Experience working with local and international markets
• Experience in retail sector

Communication and interpersonal skills

• Strong inter-personal skills with the ability to effectively communicate with people from different cultures and countries
• You have strong communication skills and the ability to foster a customer-focused selling culture.
• Positively communicates and demonstrates the Brand values, attitude and culture.
• A confident and outgoing individual who is friendly and accessible

Administration and organisational skills

• Highly organised individual with the ability to multitask and prioritise effectively
• A flexible, self-driven individual who is able to work autonomously while maintaining open channels of communication with a team
• A proactive individual who uses their initiative to ensure service and performance are always to a high standard

General

• Energetic, proactive, and hands-on approach to floor leadership
• Organised, adaptable, and calm under pressure
• Passionate about retail and team collaboration
• Committed to personal and professional development

Interested?

Please complete this application form: 

Closing date for applications : 4 July 2025

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful

WE’RE HIRING! | STORE MANAGEMENT POSITIONS
Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING!
Company: Mambo’s Storage & Home

Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team.

Available Positions:

• Store Manager
• Assistant Store Manager
• Department Supervisors

What We’re Looking For:

• Proven retail management experience (homeware, lifestyle, or general merchandise preferred)
• Strong leadership skills with the ability to motivate and develop teams
• A passion for customer service and delivering exceptional in-store experiences
• Ability to manage inventory, merchandising, and store operations
• A hands-on approach and commitment to excellence
• Willingness to work flexible retail hours, including weekends and public holidays

Key Responsibilities:

• Drive store performance and sales targets
• Lead by example and inspire a customer-first culture
• Manage stock control, receiving, and visual merchandising
• Train, coach, and manage team members
• Ensure smooth daily operations and compliance with company standards

Why Join Mambo’s?

• Be part of an established, growing brand with over 25 stores nationwide
• Supportive leadership and growth opportunities
• Competitive salary and staff discounts
• Energetic, fast-paced work environment

Role summary:

Our client is a well-established and reputable boutique Asset Management company which has done very well in recent years in terms of their approach to investing and the performance of their funds that are typically geared towards the retail market. They are now looking for an astute business development professional and client-oriented individual who is keen to use their technical skills and knowledge of financial markets to promote the company’s product range amongst the IFA networks and build and maintain solid client relationships based on superior investment performance and trust.

Duties and Responsibilities:

1. Client visits including presentations to groups of clients and broker networks, sometimes accompanied by an investment manager – servicing a client base situated in Cape Town as well as outlying areas (Boland, Eastern Cape, South Cape).
2. Preparation of regular communication to clients including reporting and explanation of performance.
3. Growing assets from new clients and existing clients, identifying new avenues for business.
4. Communication and management of client accounts – starting with a client base of varying sizes and growing over time.
5. Pro-actively analyse client’s businesses to determine suitability of company funds for their requirements.
6. Keep abreast of industry and competitor trends as well as investment markets so as to be able to engage clients on current topics.
7. Must be in a position to discuss financial planning concepts with clients.
8. Maintain and constantly update client database through effective use of Sales Logix.

To apply for this role please send your CV and supporting documentation to , alternatively call for a confidential conversation.

About the Role:

We are seeking a highly motivated and experienced Operations Lead to join our dynamic team in South Africa. This role will play a pivotal role in driving operational excellence within our client-facing campaign execution work. You will lead a team overseeing day-to-day campaign management, media execution, creative execution, and campaign reporting for brands on behalf of our retail clients.

Key Responsibilities and Deliverables:

• Campaign Management: Propose, document, govern, and improve end-to-end campaign implementation processes. Manage third parties and media partners, troubleshoot delivery issues, and ensure bookings and artwork adhere to guidelines.
• Stakeholder Management & Collaboration: Collaborate with media proposition, insights, and platforms teams to integrate new media and ensure operational efficiencies. Provide clear visibility to the Client Partner and Senior Leadership Team. Build and maintain strong client relationships, serving as a trusted advisor, and delivering excellent client service to encourage growth and satisfaction. Oversee issue resolution proactively.
• Team Leadership: Manage and coach a team of Campaign Managers/Executives. Drive a process-led culture, act as an inspirational leader, and foster a culture of collaboration, innovation, and continuous improvement.

Minimum Qualifications:

• Degree level qualification

Minimum Experience:

• Solid experience within retail media campaign management & execution (either on retailer or agency side)
• Line management experience

Knowledge, Skills & Abilities:

• Familiarity and understanding of retail media, media platforms, and media planning.