7,776 Retail Sales jobs in South Africa

Summary

Summary The Sales Representative will be responsible for supporting business growth by increasing sales within the existing client base and acquiring new clients. The role requires strong relationship-building, excellent customer service, and the ability to identify opportunities for upselling and expanding the product portfolio.

• Client Acquisition & Relationship Management: Bring in new clients and establish long-term relationships. Target at least one new customer acquisition per month. Maintain regular contact with assigned clients via visits, calls, WhatsApp, and emails. Ensure clients are fully informed about new products, promotions, and discounts.
• Account Servicing & Sales Growth: Assist customers in placing orders and ensure timely order completion. Conduct in-person visits to meet owners / key staff and discuss business needs. Review stock, manage shelving, and ensure correct product display. Upsell and promote portfolio growth by expanding product ranges. Assess and collect damaged stock / returns within company guidelines and manage the credit note process. Review account status with customers and communicate outstanding balances. Ensure delivery commitments are met or exceeded.
• Business Communication & Reporting: Act as a communication link between customers and the business. Report on client issues, opportunities, and market trends to management. Identify opportunities for product range expansion and share with management. Keep customers informed of company policies, processes, and new developments.

• Maintain a strong understanding of the full product portfolio. Proactively promote products to existing and new clients.

Minimum Requirements

• Matric / Grade 12 (a sales or marketing qualification is advantageous).
• Minimum 3–5 years’ experience in sales, preferably within retail, FMCG, or distribution.
• Proven track record in client acquisition and account management.
• Valid driver’s licence and own reliable transport.
• Proficiency in MS Office and CRM systems.

• Excellent interpersonal and communication skills.
• Strong negotiation and persuasion skills.
• Customer-focused with a service-driven approach.
• Goal-orientated and self-motivated.
• Strong organisational and time management skills.
• Ability to identify opportunities and drive results.

Should you not receive a response within 10 working days,

• Completed Matric.
• 1 Year experience within a sports apparel retail store.
• Good sales acumen.
• Passion for all things sports.
• Maintain an active lifestyle(gyming,running,hiking,outdoor sports).

• Customer Engagement: Genuine enthusiasm for interacting with and assisting customers.
• Sales Acumen: Passion for achieving sales targets and exceeding customer expectations.
• Product Knowledge: Quick learner with a desire to understand and showcase product features.
• Communication Skills: Clear and friendly communication, both verbal and non-verbal.
• Team Collaboration: Positive and supportive team player, ready to contribute to a successful sales environment.
• Proactive Approach: Self-motivated and eager to take initiative in assisting customers and driving sales.
• Customer Service Focus: Commitment to providing exceptional customer service and building positive relationships.
• Positive Attitude: Energetic and optimistic, creating a welcoming and enjoyable shopping experience.
• Adaptability: Ability to thrive in a fast-paced retail environment and handle various customer needs.
• Reliability: Punctual, dependable, and dedicated to fulfilling responsibilities.

• Customer Assistance: Provide friendly, approachable service to customers, helping them find the right sports apparel and gear based on their needs and preferences.
• Product Knowledge: Learn and understand the full range of products in the store, from footwear to activewear, ensuring you can confidently answer customer questions and make informed recommendations.
• Sales Support: Assist in reaching store sales targets by upselling and cross-selling products, encouraging customers to purchase additional items.
• Stock Management: Help with stock replenishment, ensuring that shelves are well-stocked and products are properly displayed. Assist in the organization and arrangement of products to maximize sales potential.
• Store Presentation: Maintain a clean, organised, and visually appealing store layout, ensuring products are displayed in an engaging and accessible manner.
• Team Collaboration: Work with the sales team to deliver excellent service, share product knowledge, and contribute to a positive team atmosphere.
• Sales Transactions: Handle customer transactions accurately and efficiently, processing payments, returns, and exchanges in line with company policies.
• Promotions & Events: Support in-store promotions, sales campaigns, and events, helping to drive traffic and sales during special offers or product launches.
• Customer Relationship Building: Develop rapport with customers, encouraging return visits and building brand loyalty by offering a personalized and attentive shopping experience.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

• National Senior certificate
• At least 1 year of experience in retail environment will be an advantage.

The Retail Sales Associate will be responsible for managing and promoting

sales culture within a retail store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

• Sales Management: Drive and achieve sales, KPIs, and profitability goals.
• Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
• Store Operations: Oversee daily store operations, including opening and closing procedures.Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules.
• Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
• Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
• Visual Merchandising: Maintain store presentation and visual merchandising standards.
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.
• Communication: Foster effective communication within the team and with other departments.
• Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
• Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations.Fostering effective communication within the team and with other departments.
• Problem-Solving & Strong analytical skills.
• Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Job Description: Retail Sales Associate

CDM Marketing is seeking an enthusiastic and customer-oriented Retail Sales Associate to join our team in Cape Town, South Africa. As a Retail Sales Associate, you will be responsible for delivering excellent customer service and promoting our products to customers.

Responsibilities:

• Greet customers and provide assistance with product selection and purchases
• Build and maintain strong relationships with customers
• Meet and exceed sales targets and goals
• Process transactions accurately and efficiently using our point-of-sale system
• Ensure that the store is clean, organized, and well-stocked at all times
• Contribute to a positive and collaborative team environment

Requirements:

• High school diploma or equivalent
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Strong organizational and multitasking skills
• Flexibility to work weekends and holidays as needed
• Prior experience in retail sales is a plus but not required

We are looking for someone who is passionate about sales and delivering exceptional customer service. If you are a team player who is motivated to succeed, we encourage you to apply for this exciting opportunity

Job Purpose
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Essential Duties And Responsibilities
Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

Skills Required

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education And Experience Requirements

• Matric certificate and or equivalent
• 2 - 4 years of retail experience

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Job Purpose
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Essential Duties And Responsibilities
Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

Skills Required

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• People skills
• High energy level

Education And Experience Requirements

• Matric certificate
• 2 – 4 years of retail experience

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Company Description

Leisure Lounge - a Proudly South African manufacturer of custom-built upholstered furniture.

Role Description

This is a full-time on-site role located in Ballito for a Retail Sales Associate (Saturdays only) at Leisure Lounge. The Retail Sales Associate will be responsible for engaging with customers, providing product information, and ensuring a positive shopping experience. Daily tasks include assisting customers, handling transactions, keeping the store organized, maintaining inventory levels, and collaborating with the team to achieve sales targets.

Qualifications

• Product Knowledge and Retail Sales skills
• Strong Communication and Customer Service skills
• Sales skills
• Ability to work independently and as part of a team
• Flexible availability, including weekends and holidays
• Previous experience in retail is preferred
• High school diploma or equivalent

JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.

• As needed, completes any regular sales transactions involving cash, credit, checks, etc.

• Involved indirectly with ticketing of products as well as checking paperwork against items received.

• Assists in product flow from stockroom to sales floor on a fill in basis.

• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

• Maintaining general housekeeping standards

• Safekeeping of Company assets

SKILLS REQUIRED

• Listening

• Excellent customer service

• Meeting sales goals

• Selling to customer needs

• People skills

• High energy level

EDUCATION AND EXPERIENCE REQUIREMENTS

• Matric certificate and or equivalent

• 2 - 4 years of retail experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Retail Sales Associate - Sable Square

BRAND:

LOCATION:

Cape Town

TEAM:

Retail

STATE:

West

COUNTRY/REGION:

ZA

CONTRACT TYPE:

Full time

NUMBER:

DATE:

Aug 25, 2025