400 Pharmacist Assistant Qpb Clicks Welgemoed jobs in South Africa

Medirite Bram Fischer is looking for a qualified Pharmacist Assistant Post Basic to join our team .The successful candidate will assist the pharmacist with dispensing and performing pharmacy-related administrative duties.

Key Performance Areas Include

• Stock control
• Dispensing (under the supervision of a pharmacist)
• Administration
• Housekeeping
• Frontshop service
  
  

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.

1. Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
2. Administration of scripts and or any other claiming/capturing related procedure.
3. Accurate and complete handling of all profiles worked on.
4. Interact with health care professionals where needed.
5. Problem solving and follow up of queries.

1. Interact with customers via telephone or other means regarding medication and Healthcare Services.
2. Accurate capturing of scripts received at the Central Pharmacy centre.
3. Handling of queries regarding prescriptions.
4. Patient Profile management.
5. Assist with Chronic authorizations.
6. Liaison with all other departments.
7. Ad hoc requirements as per operational requirements.

1. SAPC and relevant legal knowledge.
2. Sound knowledge of the chronic authorization process and procedures.
3. Customer service orientated.
4. Ethical working practice and compliance.

1. Computer literacy (MS Office).
2. Customer service orientated.
3. Accuracy and attention to detail.
4. Must be bilingual (with English being one of the requirements).
5. Must be able to work with patients and be adaptable to assist with various departmental duties.
6. Be able to use initiative in order to provide patient satisfaction.
7. Adaptability.
8. Positive attitude.
9. Be able to work under pressure.
10. Adhering to Principles and Values.
11. Working with People.
12. Delivering Results and Meeting Customer Expectations.

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Further Education and Training Certificate Pharmacist Assistance (Essential).

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Medipost Pharmacy is looking for a professional, self-driven individual to join the M02 department in Order Processing. The successful candidate will be based in Gezina (Pretoria).

1. Providing proper patient care in accordance with GPP (Good Pharmacy Practice) regulations.
2. Attending training on pharmacy acts and GPP.
3. Ensuring compliance with the POPIA (Protection of Personal Information Act).
4. Accurately capturing prescriptions, both acute and/or chronic, as per SOP.
5. Handling clinical discussions (under pharmacist supervision) and inquiries with patients, healthcare professionals, or other SPNs.
6. Resolving rejections and prioritizing adding scripts to WIP.
7. Managing cluster and personal action diaries.
8. Complying with SLA requirements, including completing mailbox profiles, rejections, and action diaries within required timelines.
9. Responding professionally to emails or inquiries from management, other SPNs, or patients.
10. Managing OUT OF WIP notifications.
11. Addressing rejected prescriptions and templates from Blind checking as a priority to ensure SLA compliance.
12. Attending SOP training, refresher courses, product training, and other relevant training.
13. Complying with company policies, procedures, and SOPs.
14. Managing stock, understanding cold chain maintenance, expiry dates, and stock return procedures.
15. Handling INV and other cluster action diaries.
16. Assisting with email inquiries related to stock issues, financial matters, claims, or other concerns.
17. Making first call attempts to patients before forwarding profiles to the ADMIN mailbox for follow-up.

1. Completing daily allocated work according to level requirements.
2. Attending to action diaries.
3. Maintaining SLA compliance.
4. Adhering to MML standards.
5. Demonstrating competency in SOP assessments.

Grade 12, with a minimum of 2 years’ experience as a pharmacist assistant. Need to be registered with SAPC.

Training on company systems (e.g., Medipost APP, online authorization system, ESS, etc.) and Medipost bridging course for internal appointment from another department.

Verbal and written communication, listening, patience, empathy, conflict resolution, customer service, accuracy, data capturing, interpersonal skills, relationship building, ability to work under pressure, adaptability, time management, and attention to detail. Sound knowledge of GPP and pharmacy acts is essential.

• Understanding of the implications of errors in a pharmacy or healthcare environment.
• Service failure interventions will be applicable if service failures are maintained at an average of 0 to 0.75 per month, or a maximum of 3 over a 4-month period.

Medipost Holdings is committed to employment equity and encourages applications from persons with disabilities to promote diversity and inclusion.

We aim to build a diverse team. If you do not hear from us within 2 weeks, consider your application unsuccessful.

Medipost Pharmacy is looking for a professional self driven individual as a Cluster Pharmacist Assistant join M01 department in Order Processing . The successful individual will be placed in Gezina (Pretoria)

Primary purpose of the job

• Providing proper patient care as per GPP (Good pharmacy practise) regulations

• Attending training on pharmacy acts and GPP

• Compliance with the POPIA (Protection of Personal Information Act) regulations

• Accurate capturing of prescriptions, acute and/or chronic medication. (As per SOP)

• Handling of clinical discussion (under pharmacist supervision) and/or enquiries with patients and health care professionals or other SPN’s.

• Resolve Rejections and prioritise adding scripts to WIP

• Attending to cluster and personal action diaries.

• Compliance to SLA requirements (completing of mailbox profiles, rejections and action diaries within required timelines)

• Attending to and responding in a professional manner to email messages or enquiries received from management, other SPN’s or. patients.

• Attending to OUT OF WIP notifications

• Attending to rejected prescriptions and templates from Blind checking as priority, in order to ensure SLA compliance. • Attending of SOP training and SOP refresher training as well as product training or any other training presented.

• Compliance with Company Policies, Procedures and SOP’s

• Stock management – understanding the cold chain maintenance processes, expiry dates, stock returns procedures.

• Attending to INV and other Cluster action diaries

• Assisting on email enquiries relating to Stock issues, financial enquiries, claim enquiries or any other received.

• First call attempts must be made to patients, before a profile may be forwarded to the ADMIN mailbox for ANT follow up on Allocation, calls to prescriber esc.

Operational and quality performance

• Completion of daily allocated work according to level requirement
• Attending to action diaries
• SLA compliance
• MML adherence
• Competency in SOP assessments

EXPERIENCE

Min 2 years’ experience as a pharmacist Assistant

Need to be registered at SAPC

TRAINING REQUIRED

Training on company systems (e.g.Medipost APP, on-line authorisation system and procedures, ESS, etc)

Medipost Bridging course for internal Medipost appointment from another department

COMPETENCIES:

Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation, accuracy, data capturing skills, interpersonal skills and relationship building skills, able to work underpressure, adaptability, effective time management, detail orientated.

Sound knowledge on GPP (Good pharmacy practice) and pharmacy acts.

Specific Requirements

• Expected output during probation period communicated by line manager, as per career path level
• An understanding of the implications of making errors in a pharmacy or healthcare environment.
• Service failure interventions will be applicable if service failures are not maintained at an average of 0 - to 0.75 service failures per month, which equates to a maximum of 3 service failures over a 4 month4-month (quarterly) period.

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions” Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace”

“We are committed to building a team that represents a variety of backgrounds, prospectives and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful”

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Hermanus

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Responsibilities

1. Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
2. Administration of scripts and any other claiming/capturing related procedure.
3. Accurate and complete handling of all profiles worked on.
4. Interact with health care professionals where needed.
5. Problem solving and follow up of queries.

Duties

1. Interact with customers via telephone or other means regarding medication and Healthcare Services.
2. Accurate capturing of scripts received at the Central Pharmacy centre.
3. Handling of queries regarding prescriptions.
4. Patient Profile management.
5. Assist with Chronic authorizations.
6. Liaison with all other departments.
7. Ad hoc requirements as per operational requirements.

Knowledge:

1. SAPC and relevant legal knowledge.
2. Sound knowledge of the chronic authorization process and procedures.
3. Customer service orientated.
4. Ethical working practice and compliance.

Skills:

1. Computer literacy (MS Office).
2. Customer service orientated.
3. Accuracy and attention to detail.
4. Must be bilingual (with English being one of the requirements).
5. Must be able to work with patients and be adaptable to assist with various departmental duties.
6. Be able to use initiative in order to provide patient satisfaction.
7. Adaptability.
8. Positive attitude.
9. Be able to work under pressure.
10. Adhering to Principles and Values.
11. Working with People.
12. Delivering Results and Meeting Customer Expectations.

Experience:

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Education:

Further Education and Training Certificate Pharmacist Assistance (Essential).

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.

1. Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
2. Administration of scripts and or any other claiming/capturing related procedure.
3. Accurate and complete handling of all profiles worked on.
4. Interact with health care professionals where needed.
5. Problem solving and follow up of queries.

1. Interact with customers via telephone or other means regarding medication and Healthcare Services.
2. Accurate capturing of scripts received at the Central Pharmacy centre.
3. Handling of queries regarding prescriptions.
4. Patient Profile management.
5. Assist with Chronic authorizations.
6. Liaison with all other departments.
7. Ad hoc requirements as per operational requirements.

1. SAPC and relevant legal knowledge.
2. Sound knowledge of the chronic authorization process and procedures.
3. Customer service orientated.
4. Ethical working practice and compliance.

1. Computer literacy (MS Office).
2. Customer service orientated.
3. Accuracy and attention to detail.
4. Must be bilingual (with English being one of the requirements).
5. Must be able to work with patients and be adaptable to assist with various departmental duties.
6. Be able to use initiative in order to provide patient satisfaction.
7. Adaptability.
8. Positive attitude.
9. Be able to work under pressure.
10. Adhering to Principles and Values.
11. Working with People.
12. Delivering Results and Meeting Customer Expectations.

Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Further Education and Training Certificate Pharmacist Assistance (Essential).

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

Medipost Pharmacy is looking for a self-driven individual to join the Order Processing Department as a Cluster Pharmacist Assistant (L02). The successful individual will be placed in Gezina (Pretoria).

Primary Purpose of the Job

• Accurate capturing of new prescriptions, acute and/or chronic medication.
• Handling of inbound and outbound calls.
• Assisting on L02 group action diary mailbox and LIFEDA mailbox if required.
• Attending to INV, urgent, extreme urgent, and WIPCORE actions.
• Attending to personal out of WIP report.
• Attending to emails from production or any other department.
• Care must be taken when capturing prescriptions as to the correct profile, client, medical aid and membership number, address, contact details, and relevant information.
• To authorize medication and interact with healthcare professionals when needed.
• Claiming of scripts and any other claiming/capturing related procedures with emphasis on the MML.
• Accurate and quick responses to patient queries and diligence with follow-up work within SLA requirements.
• Accurate and complete handling of all profiles worked on as per standard operating procedure.
• Attending to cluster rejections as per SOP and medical aid rules.
• Ensure all personal action diaries are attended to or escalated to colleagues before any planned annual or sick leave.
• Assisting on action diaries of department colleagues when they are absent due to unplanned leave.
• Assist admin staff with clinical/claiming/general queries.

Minimum Requirements

Grade 12

Experience

Minimum 2 years’ experience as a pharmacist assistant.

Need to be registered at SAPC.

Training Required

Competencies

Verbal and written communication skills; listening skills; patience; empathy; conflict resolution; interpersonal and relationship building skills; adaptability; accuracy; detail-oriented; data capturing skills; ability to work under pressure; effective time and leave management; versatility to perform any departmental duty if required.

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are, the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”

• Post Basic Pharmacist Assistant qualification (essential).
• Previous call center experience (advantageous, but not required).
• Strong communication skills with a patient-first approach.
• Computer literacy and experience with patient management systems.
• Excellent problem-solving skills and ability to work under pressure.
• Knowledge of pharmaceutical guidelines and drug safety.

• Conduct telephonic consultations with patients to monitor drug utilization and adherence.
• Provide accurate, clear, and empathetic information to patients.
• Record and report any adverse drug reactions or medication-related issues.
• Ensure compliance with healthcare and pharmaceutical regulations.
• Maintain patient confidentiality and handle sensitive information with professionalism.
• Keep patient records accurate and up to date.