5 Performance Management jobs in South Africa
Team Leader
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Job Description
JOB ROLE:
Responsible for assisting in the smooth running of the Administration department. Responsible for all back-office operations end-to-end processes, ensuring all required team outcomes are met in line with our prescribed policies and best practices, while providing support on administrative duties.
Job PurposeThe team leaders are key members of our team, providing oversight on the service delivery to our clients. They have the opportunity to build positive relationships with both the clients and the members of their own team.
- Proactively assist in the completion of general admin duties as directed/requested, based on current procedures & deadlines.
- Provide Operations team with support, accurately & timeously, responding to requests for information, both written and verbal.
- Liaise as required with staff from other departments, to gain information, in order to resolve customer issues.
- Attend and conduct team meetings / process training sessions, and learn key details about our products and processes.
- Remain aware and knowledgeable of any policy change and/or any changes affecting our environment or current role.
- Perform any other duties and special projects, as directed by Management, in keeping with the employees' skills & experience.
- Minimum Matric qualification is mandatory.
- Tertiary qualification or course in management is an advantage.
- At least 2 years’ experience in a debt review credit collections/ banking environment with minimum 2 years leadership experience as a Team Leader/ Team Manager/ Supervisor.
- Experience with handling IR procedures and performance improvement processes.
- Knowledge of reporting platform.
- Understanding of the POPIA Regulations.
- Understanding of Debi check process.
Knowledge of:
- Credit Risk Management
- Retail or Banking Credit Industry
- National Credit Act (NCA)
- Debt Counselling / mediation/ rehabilitation processes
- Debt Collection
- Basic understanding of budgeting and accounting principles
Skills:
- Previous debt review experience and managing an Admin / Debt Review team.
- Previous customer service experience.
- Experience of working in a regulated environment.
- Intermediate to Advanced Computer Literacy (Microsoft Word, Excel, Outlook).
- Have a positive attitude and the ability to influence and motivate others.
- Flexible / ability to adapt to rapid change and drive changes into operational units and business processes.
- Self-Motivated.
- Interpersonal & Relationship management Skills.
- High Attention to detail.
- Numerical Reasoning skills.
If you have not been contacted within 2 weeks, please consider your application as unsuccessful.
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SAP HCM Performance Management Consultant
Posted 1 day ago
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Job Description
Job Title
SAP HCM Performance Management Consultant
Department
Human Resources / IT Systems Integration
Location
Pretoria, South Africa
️ Employment Type
6-month extended Contract
Role Overview
As a SAP HCM Performance Management Consultant, you will play a pivotal role in transforming performance and talent processes through SAP HCM. You’ll lead the configuration, deployment, and optimization of SAP Performance Management modules to enhance employee development, align organizational goals, and drive measurable business outcomes.
️ Key Responsibilities
- Collaborate with HR and business leaders to define and align performance management strategies within SAP HCM.
- Configure and customize SAP HCM Performance Management modules to meet organizational needs.
- Lead workshops to gather business requirements and translate them into system functionality.
- Develop system documentation, training materials, and user guides to support successful adoption.
- Ensure data integrity and compliance through testing, validation, and audit support.
- Partner with change management teams to promote user engagement and process sustainability.
- Provide post-implementation support, performance analytics, and continuous improvement recommendations.
Required Skills & Qualifications
- Strong functional knowledge of SAP HCM, especially the Performance Management module.
- 5+ years of experience in SAP HCM consulting or HRIS implementation projects.
- Familiarity with the SAP ECC6 environment
- Proven track record in HR process optimization and stakeholder collaboration.
- Analytical mindset and proficiency in building performance metrics and feedback loops.
- Excellent communication and documentation skills, including presenting to executive audiences.
- Bachelor’s degree in HR, Information Systems, or related field. Advanced degrees preferred.
Preferred Attributes
- Strategic thinker with a people-first approach.
- Experience in organizational change management and digital transformation.
- Ability to navigate complex environments with empathy and clarity.
- Certification in SAP HCM is compulsory.
SAP HCM Performance Management Consultant
Posted today
Job Viewed
Job Description
Job Title
SAP HCM Performance Management Consultant
Department
Human Resources / IT Systems Integration
Location
Pretoria, South Africa
️ Employment Type
6-month extended Contract
Role Overview
As a SAP HCM Performance Management Consultant, you will play a pivotal role in transforming performance and talent processes through SAP HCM. You’ll lead the configuration, deployment, and optimization of SAP Performance Management modules to enhance employee development, align organizational goals, and drive measurable business outcomes.
️ Key Responsibilities
- Collaborate with HR and business leaders to define and align performance management strategies within SAP HCM.
- Configure and customize SAP HCM Performance Management modules to meet organizational needs.
- Lead workshops to gather business requirements and translate them into system functionality.
- Develop system documentation, training materials, and user guides to support successful adoption.
- Ensure data integrity and compliance through testing, validation, and audit support.
- Partner with change management teams to promote user engagement and process sustainability.
- Provide post-implementation support, performance analytics, and continuous improvement recommendations.
Required Skills & Qualifications
- Strong functional knowledge of SAP HCM, especially the Performance Management module.
- 5+ years of experience in SAP HCM consulting or HRIS implementation projects.
- Familiarity with the SAP ECC6 environment
- Proven track record in HR process optimization and stakeholder collaboration.
- Analytical mindset and proficiency in building performance metrics and feedback loops.
- Excellent communication and documentation skills, including presenting to executive audiences.
- Bachelor’s degree in HR, Information Systems, or related field. Advanced degrees preferred.
Preferred Attributes
- Strategic thinker with a people-first approach.
- Experience in organizational change management and digital transformation.
- Ability to navigate complex environments with empathy and clarity.
- Certification in SAP HCM is compulsory.
DevOps Engineer - Sales Performance Management (SPM)
Posted 6 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The DevOps Engineer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity.
This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions.
The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.
**Key responsibilities:**
+ Works closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program.
+ Assists with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment.
+ Analyzes business requirements and ensures that the designed solution meets those requirements.
+ Transforms the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality.
+ Performs proof of concept if required.
+ Compiles detailed technical specifications based on their designs for developers or IT Programmers to implement.
+ Converts a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities.
+ Ensures that throughout the development phase, the process is documented including the development procedures for application use and security.
+ Examines any program errors in logic and data and makes the necessary recommendations to correct the program as required and/or escalate the problem accordingly.
+ Works with the required teams to assist with the installation and deployment of the application.
+ Assists with implementation preparation and implementation of the solution into a production environment.
+ Assists with the resolution of any problems identified in the integration and test phases.
+ Supports all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business.
+ Writes and distributes the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented.
+ Assists with post-implementation process reviews.
+ Performs any other related task is required.
**To thrive in this role, you need to have:**
+ Seasoned knowledge on multi-technology application design best practices.
+ Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage.
+ Ability to work with abstract concepts and have sound problem solving and analytical skills.
+ Seasoned technical understanding of development and platform engineering.
+ Excellent client-centricity with the ability to focus on business outcomes.
+ Highly organized with excellent planning skills.
+ Seasoned communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients.
+ Ability to demonstrate impeccable attention to detail and work well within a team environment.
+ Excellent knowledge of project management principles to ensure that projects with clients are executed accordingly.
+ Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools.
+ Advanced knowledge to design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the software build, test, and deployment processes.
+ Seasoned knowledge and experience with deployment and release management across environments.
+ Seasoned knowledge of Automation tooling and source code repositories.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or related field.
+ Relevant DevOps certification preferred.
+ Relevant Agile related certification preferred.
+ Relevant certification of cloud platforms and services, for example (but not limited to) AWS, Azure, GCP.
+ Relevant certification of scripting and programming languages, for example (but not limited to) Bash, Python, Ruby.
**Required experience:**
+ Seasoned experience deploying software solutions to clients in an outsourced or similar IT environment.
+ Seasoned experience working in a multi-team environment across multiple geographies.
+ Seasoned programming/development experience including Agile processes such as SCRUM, KANBAN.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Assistant Manager : Contract, Risk and Performance Management
Posted 1 day ago
Job Viewed
Job Description
Job title : Assistant Manager : Contract, Risk and Performance Management
Job Location : Free State, Bloemfontein Deadline : August 15, 2025 Quick Recommended Links
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KEY RESPONSIBILITIES
Strategy and Policy
- Collaborate on and contribute to the design, development and maintenance of a strategic procurement framework including : national guidelines, processes, and standards for strategic procurement, a strategic procurement monitoring and evaluation system
Contract management :
- Responsible for close management of Service Level Agreements and contracts administration
- Ensure the application of vendor performance management principles to manage and control supplier activities
- Maintain SCM compliance register / s
- Responsible for risk management specific to Supply Chain Management
- Monitor and report SCM framework risks on a regular basis
- Establish complaints register, investigate complaints and report to relevant parties
- Establish and evaluate processes followed in various bid committees by proper inspection of bidding documents to comply with bid requirements
- Safeguard SCM information
- Assist with internal and external audit process
Performance Management :
- Gathering of intelligence information on the frequency of supplier usage and value for money assessment
- Manage and review supplier and SCM performance
- Work closely with the systems controller to mitigate the risks in Supply Chain Management
- All assignments as directed from time to time
Ad-Hoc
- Assist in developing, reviewing, implementing and monitoring SCM policies in line with relevant Legislation
- Assist with reports to internal and external stakeholders
- Assist with Human Resources related matters within the Unit
MINIMUM REQUIREMENTS :
- Minimum of 7 years relevant practical experience in compliance, contract management and auditing background.
Performance & Risk Analyst (Asset Management)
Posted 1 day ago
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Job Description
Our client is a highly regarded Boutique Asset Management company based in Cape Town – due to a restructuring and reengineering process they now have the requirement for a skilled and experienced Risk & Performance Analyst, this new role will comprise the following job duties.
- Performance Measurement & Attribution | Oversee theend-to-endperformancecalculation and reporting process.
Objective: To calculate and explain portfolio returns accurately and provide attribution insights that help portfolio managers and clients understand the sources of performance.
Key Processes:
- Daily NAV, return reconciliation and validation: Reconcile and verify returns across mandates, ensuring alignment with fund administrators and internal systems.
- Performance attribution: Conduct both top-down (asset allocation, sector, region) and bottom-up (security selection) attribution across equity, fixed income, and multi-asset portfolios.
- Benchmark alignment: Maintain benchmark data and ensure accurate benchmarking for relative performance reporting.
- GIPS compliance: Assist in maintaining compliance with Global Investment Performance Standards (GIPS) and support audit processes as needed.
- Enhance performancemodels, tools, and automation processes to improve efficiency.
- Independent Risk Management Function | Risk Management & Monitoring
Objective: To identify, measure, monitor, and report portfolio risks across strategies in a manner that supports both regulatory and investment team requirements.
Key Processes:
- Risk modelling: Run risk models to evaluate ex-ante (forward-looking) and ex-post (historical) risk metrics such as tracking error, VaR, beta, and volatility.
- Scenario & stress testing: Simulate portfolio outcomes under various macro and market shock scenarios (interest rate shifts, FX movements, etc.).
- Limit monitoring: Track adherence to client-mandated and regulatory constraints (e.g., issuer limits, sector caps, Reg 28 compliance).
- Liquidity risk monitoring: Assess portfolio liquidity profiles and highlight risks associated with redemptions or market dislocation.
- Reporting & Insights
Objective: To deliver clear and value-adding reporting to internal stakeholders and clients.
Key Processes:
- Client reports: Prepare monthly/quarterly performance and risk reports tailored for consultants, institutional clients, and retail platforms.
- Board and EXCO support: Provide analytical support and dashboards for internal governance bodies and investment committees.
- Investment team interface: Work closely with portfolio managers to provide analytical insights that support portfolio construction and decision-making.
- Ad hoc analysis: Run performance or risk analysis to support product development, RfPs, or client servicing queries.
- Data Governance & Systems
Objective: To ensure high-quality data and infrastructure underpin performance and risk processes.
Key Processes:
- System management: Maintain and enhance the performance and risk systems (e.g., Bloomberg PORT, Morningstar, StatPro, proprietary tools).
- Data integrity: Work with data teams to ensure clean and consistent security, pricing, and benchmark data.
- Automation and efficiency: Streamline reporting and analytics processes through scripting, dashboards, or integration with BI tools (e.g., Power BI, Tableau).
- Compliance, Audit & Regulatory Support
Objective: To support compliance and audit functions through robust controls and documentation.
Key Processes:
- Audit support: Provide evidence for performance figures and methodology during internal and external audits.
- Regulatory reporting: Contribute to regulatory filings (e.g., CISCA, Reg 28, ASISA risk classification).
- Policy development: Assist in drafting and maintaining policies related to performance measurement, risk management, and model validation.
- Strategic Initiatives and Special Projects
Objective: To contribute to initiatives that enhance client engagement, deepen investment insights, and strengthen market positioning.
Key Processes:
- Management Information & Insights:Develop and deliver data-driven insights and dashboards that support executive decision-making and business strategy.
- Sales Enablement Tools:Create analytical tools and materials to articulate our role within client solutions (e.g., portfolio construction impact, equity factor exposure analysis).
- Market Intelligence & Research:Support industry benchmarking, market trend analysis, and client research to inform distribution strategy and enhance positioning.
Key Stakeholders:
- Portfolio Managers & CIO
- Client Reporting and Relationship Management
- Compliance & Legal
- Fund Operations & Administration
- External Auditors, Consultants, Clients
To apply for the role please send your CV and supporting documentation to
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