2 Medical Secretary jobs in South Africa

Medical Receptionist / Secretary for a specialist practice

New
Gauteng, Gauteng Spine Africa

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Job Description

Job Title: Medical Secretary Location: Hazelwood, Pretoria Reports to: Medical office manager/Physician Job Summary: We are seeking a highly organised and experienced Medical Secretary to join our healthcare team. The Medical Secretary will be responsible for providing administrative support to healthcare professionals and ensuring the smooth operation of the medical office. This role requires excellent communication skills, attention to detail, and the ability to prioritise tasks effectively in a fast-paced environment. Key Responsibilities: 1. Schedule and confirm patient appointments, consultations, and follow-up visits. 2. Maintain and update patient records, including medical histories and insurance information. 3. Answer phones, route calls, and take messages for healthcare providers. 4. Coordinate and process medical billing and insurance claims. 5. Prepare and maintain medical reports, correspondence, and other documents. 6. Assist healthcare providers with patient examinations and procedures. 7. Order and maintain office and medical supplies. 8. Follow up on patient referrals and test results. 9. Maintain confidentiality of patient information and comply with all HIPAA regulations. 10. Perform other administrative tasks as assigned by the medical office manager. Qualifications: 1. Matric certificate; diploma in medical office administration or related field preferred. 2. Minimum of 2 years of experience working as a Medical Secretary in a healthcare setting (NOT NEGOTIABLE). 3. Proficient in medical terminology and basic billing procedures. 4. Strong computer skills, including knowledge of electronic health record system (Goodx). 5. Excellent communication and interpersonal skills. 6. Ability to multitask and prioritise tasks effectively. 7. Detail-oriented and able to work independently and as part of a team. 8. Familiarity with basic medical coding and billing practices preferred.
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Patient Care Coordinator

Cape Town, Western Cape Exclusively Remote

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Job Title: Remote Patient Care Coordinator

Work Schedule: 3:00 PM - 11:00 PM

Employment Type: Independent Contractor / Remote

About the Role:

We are seeking a detail-oriented and highly organized Patient Care Coordinator to join our remote team. In this role, you will be responsible for coordinating and scheduling nursing staff to ensure seamless patient care delivery. The ideal candidate will have prior experience in healthcare staffing or scheduling, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  • Coordinate and schedule nurses for patient care assignments.
  • Maintain accurate and up-to-date nurse rosters and shift calendars.
  • Respond to scheduling requests and resolve conflicts promptly.
  • Liaise with healthcare facilities and nursing staff to ensure coverage and quality care.
  • Document interactions, schedule changes, and follow-up actions in the system.
  • Monitor ongoing assignments to ensure punctuality and attendance compliance.
  • Assist in onboarding new nurses to the scheduling system as needed.

Requirements:

  • Minimum 1-2 years of experience in nurse scheduling, patient coordination, or healthcare staffing.
  • Strong knowledge of shift management and coordination practices.
  • Excellent verbal and written communication skills.
  • Comfortable using scheduling software and internal platforms (experience with EMR/ATS systems is a plus).
  • Reliable high-speed internet connection, own laptop/PC.
  • Able to work independently with minimal supervision.
  • Availability to work from 3 PM -11 PM, including some weekends or holidays if needed.

Preferred:

Experience working in a healthcare staffing agency or facility.

Knowledge of compliance and credentialing procedures.

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