206 Investec jobs in South Africa

Description

The Head of Claims is an integral part of Investec Life's management, ensuring efficient and effective processing of claims while implementing robust risk management and high standards of client service. The successful candidate will also be the lead claims assessor, with the role encompassing both strategic management and hands-on assessment of claims. Knowledge of the life insurance industry and technical expertise required for claims evaluation are essential. The claims function fulfils Investec Life's claims philosophy of paying all valid claims through a high-touch (exceptional client service) and high-tech (seamless digital process).

Key responsibilities

• Oversee the assessment and processing of all claims, ensuring compliance with product and business rules while meeting the regulatory requirements.
• Conduct detailed assessments of complex claims across Life Cover, Disability, Income Protection and Severe Illness benefits (including large cases, ex-gratia claims or those involving potential dispute), making informed decisions on claims assessment.
• Ensure that claims are handled in a fair and empathetic manner, maintaining high levels of client satisfaction.
• Maintain and further develop a comprehensive claims strategy aligned with Investec Life's objectives.
• Identify opportunities for process improvements and implement best practices in claims handling.
• Work closely with underwriting, actuarial, sales and operations to ensure a seamless claims experience.
• Liaise with external stakeholders, including reinsurers and the ombudsman, as necessary.
• Monitor and manage claims-related risks, ensuring that appropriate measures are in place to mitigate potential issues.
• Ensure compliance with all relevant regulatory and legal requirements related to claims processing across the life insurance product lines.
• Prepare and present regular reports on claims performance, trends, and areas for improvement to senior management and the various internal business forums.

Experience, skills and capability

• Bachelor's degree in business, finance, healthcare or a related field.
• A minimum of 10 years of experience in the long-term insurance industry, demonstrating a proven track record in claims management.
• Management experience is advantageous.
• Strong interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Willingness to deliver an exceptional client experience.

Investec Culture

At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment.

Investec Sandton Tech Graduate Programme 2023 For South Africans

Investec Sandton is pleased to announce their latest opportunity as they urge young South African graduates who wish to champion their career path with them to join their ongoing Tech Graduate Programme for the 2023 session.

The internship program has been considered one of the best ways of reducing poverty in the country and is often carried out annually, providing applicants with an equal playground to perfect their future. The programme is aimed at students in their final year of studying toward a technology qualification. All institutions are considered, as well as people with under two years’ practical experience.

Company/Organisation(s) : Investec Sandton, South Africa

Program Location : South Africa

Program Duration : Not stated

Available Slot : Several

Nationality : Africans

Investec Sandton Programme offers you hands-on responsibility and business mentoring in one of the most dynamic and successful financial institutions in South Africa. In addition, the Investec Tech Grad Programme is underpinned by an internal development strategy that provides specialist structured learning and support to enable you to thrive within the Investec environment.

The company is looking for young, aspiring data scientists, engineers, software developers, data analysts, and systems support engineers.

• Applicants must be young graduates.
• Applicants must have tech-related experience.
• Applicants must be dynamic, energetic people filled with tenacity, integrity, and out-of-the-ordinary thinking.
• Students studying towards a degree or postgraduate degree in one of the following fields:
• Bachelor of Science (BSc or BS) in Computer Science.
• Bachelor of Science (BSc or BS) in Business Computing or Computer Engineering.
• Bachelor of Commerce (B.Comm) in Informatics or Information Systems.
• Bachelor of Business Science (B.BusSc) in Information Systems.

Interested applicants who meet the above requirements and eligibility criteria for this opportunity are expected to submit an application using the Official Application Portal on or before the deadline.

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SUMMARY:

Join a Leading Wealth Firm as a Key Support to Executive-Level Advisory – Cape Town

Recruiter:

The Recruitment Council

Job Ref:

Wealth Management As.

Date posted:

Tuesday, May 13, 2025

Location:

Claremont, South Africa

Salary:

Market Related

SUMMARY:

Join a Leading Wealth Firm as a Key Support to Executive-Level Advisory – Cape Town

POSITION INFO:

Job Headline:

Wealth Management Associate – Support a Senior Director at a Leading Financial Services Firm | Cape Town

• Prepare client onboarding documentation and manage CRM updates
• Liaise with internal teams and service providers on client matters
• Draft Record of Advice and ensure compliance with FAIS and FICA
• Compile asset allocation reports, proposals, and financial needs analyses
• Assist with onboarding complex client structures (local and offshore)
• Collaborate with paraplanners and contribute to reporting innovation
  
  

• 3–5 years'' experience in financial planning or wealth management
• Relevant BComm or BBusSci degree (postgraduate financial planning advantageous)
• CFP and RE5 (advantageous)
• Strong organisational skills and attention to detail
• Proficiency in MS Office; XPlan and Morningstar Direct experience beneficial
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Advertising Services

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• Valid Matric.
• Own reliable vehicle.
• Bachelors degree (BCom, LLB, or related degree)
• Must be bilingual English and Afrikaans.

• Design and implement tailored financial strategies to individuals, groups and businesses alike, by analysing financial portfolio and identifying strategic investment opportunities- local and offshore.
• Build trusted relationships with clients by understanding their financial goals, risk appetite, and future plans.
• Conduct regular portfolio reviews and make data-driven recommendations to optimize client outcomes.
• Stay up-to-date with market/economic trends, financial strategies, and regulatory developments.
• Collaborate with internal and external experts to deliver holistic wealth solutions.

• Strong analytical skills with a client-centric approach.
• Excellent communication and interpersonal skills.
• A high degree of integrity and professional ethics.

• Be part of a forward-thinking and client-first environment.
• Access to a wide range of resources and tools to support your success.
• Competitive compensation package and performance-based incentives.
• Opportunities for professional growth and development.

The Wealth Management Specialist is responsible for evaluating clients’ financial situations, crafting customized investment plans, and offering ongoing advice to enhance their wealth. The role involves regular portfolio reviews and strategy adjustments to meet clients’ evolving needs.

Key Responsibilities:

1. Strategic Wealth Management:

• Conduct comprehensive assessments of clients’ financial status, including assets, liabilities, income, expenses, and investment goals.
• Develop bespoke wealth management strategies aligned with clients’ objectives, risk tolerance, and timeframes.
• Design and manage investment portfolios using diverse asset classes and investment vehicles.
• Offer guidance on retirement, estate planning, tax optimization, insurance, and comprehensive financial planning.
• Continuously monitor and adjust clients’ portfolios and plans in response to changing circumstances, market conditions, and regulatory updates.
• Educate financial advisers on investment strategies, market trends, and financial planning concepts, ensuring regular communication and engagement.
• Execute wealth strategies and initiatives to drive business growth within the distribution channel.
• Identify and capitalize on emerging trends and opportunities in financial technology.
• Ensure alignment with client base, risk profiles, and channel-specific objectives.
• Implement financial planning and advisory strategies in line with channel goals.
• Conduct detailed financial analyses to uncover opportunities for cost optimization, revenue enhancement, and risk mitigation.
• Standardize processes and best practices for delivering financial advice, ensuring compliance with regulatory requirements and industry standards.
• Implement risk management strategies and frameworks specific to the channel.
• Conduct market research to stay ahead of trends, economic developments, and legislative changes.
• Collaborate with business development teams to identify growth opportunities and attract new clients.
• Promote the integration of Investment Philosophy, Risk Profiles, Elite Wealth Process, and advisory plans.
• Advocate for sound investment behavior among advisers based on wealth philosophy.
• Optimize structure and fees.

• Develop close relationships with business partners and practices, facilitating investment workshops.
• Address clients’ needs for wealth creation, preservation, and income, along with wealth management support services.
• Foster a client-centric culture, emphasizing personalized, high-quality wealth advice.
• Establish strategic partnerships with stakeholders to understand business priorities and requirements.
• Provide credible market insights to enable client growth and retention.
• Maintain relationships to meet service level agreements, ensuring professionalism, accountability, and competitive targets.
• Collaborate with brand and marketing managers to deploy effective strategies for wealth growth and engagement.
• Work with the wealth management team to implement operational plans.
• Develop ongoing engagement and marketing activities to support investment, savings, and wealth management propositions.

• Build productive relationships with key stakeholders.
• Attract, select, and recruit qualified talent in line with Employment Equity principles.
• Create a positive work climate and culture to energize employees and advisers.
• Demonstrate exemplary leadership through personal involvement and inclusive leadership.
• Drive a culture of best practices, continuous learning, and improvement.
• Ensure accurate workforce planning and execution.
• Identify growth and development needs for employees and advisers, collaborating on training and personal growth initiatives.
• Drive performance excellence by setting team goals and maintaining regular dialogues.
• Encourage innovation, integrity, and collaboration within the team.

• Manage the budget and implement sound financial controls.
• Authorize expenditures and enforce financial regulations.
• Enhance cost-effectiveness and operational efficiency.
• Implement risk management, governance, and compliance policies.
• Participate in financial policy and procedure effectiveness to prevent illegal or unethical conduct.

• Business Acumen: Comprehensive understanding of global financial markets, regulatory landscapes, and key business drivers.
• Client Commitment: Anticipates and exceeds client needs, fostering long-lasting relationships and supporting financial wellness.
• Results-Driven: Exhibits urgency, focus, accountability, and agility to achieve business results.
• Leadership: Actively leads change, promotes continuous improvement and innovation.
• Team Motivation: Fosters a positive work environment, building trust and commitment.
• Strategic Thinking: Develops competitive strategies for short-term profitability and long-term growth.
• Collaboration: Aligns efforts across divisions to prioritize business interests.
• Influence: Persuades and inspires others to gain support and commitment.
• Self-Awareness: Effectively manages self and relationships, providing perspective in challenging situations.
• Inclusiveness: Embraces diversity and engages with people from diverse backgrounds.
• Talent Development: Takes responsibility for personal development and mentors others.

• Degree in Business Management, Investments, Business Sciences, Finance, Economics, or related fields (Master’s preferred).
• Postgraduate diploma in financial planning.
• Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) designation.
• Industry qualifications (RE5 & RE1).

• 5-8 years in financial services, particularly asset wealth management.
• 5-8 years in investment marketing.
• 5-8 years in financial advisers’ networks or agencies.
• Strong knowledge of investment advice philosophy, South African and international wealth management industries.
• Familiarity with financial markets, investment strategies, FAIS regulations, exchange control, and financial instruments.
• In-depth understanding of global financial markets, governance frameworks, and wealth management strategies.

Key Result Area: Main Activities:

1. Administrative support to Wealth Manager

a. Prepare and collate new client onboarding documentation.
b. Oversee the management and updating of client CRM profile.
c. Liaise with external and internal providers on client specific queries and implementation of
instructions.
d. Resolve and manage admin related queries or issues with clients directly on behalf of the Wealth
Manager
e. Manage the process of preparation of client review packs (with assistance from administrative
team and Paraplanners where necessary and as per business requirements)

2. Legislative Compliance (FICA and FAIS)

a. Apply basic knowledge of the FAIS General Code of Conduct in daily work.
b. Draft and/or check Record of Advice and Replacement disclosure forms accurately and correctly
to company internal compliance standards.
c. Ensure CDD is done on all clients based on their risk profile according to FICA and company
RMCP with guidance from internal compliance

3. Technical Support

a. Ensure a basic level of product knowledge by keeping up to date with products used by service
providers.
b. Compile proposal documents based on the Wealth Manager instruction and recommendations.
c. Compile a financial needs analysis and retirement needs analysis based on Wealth Manager
recommendations and instructions.

Main Purpose of Job

The main purpose of this role is to deliver exceptional support to a Wealth Manager, effectively managing deadline-driven
tasks, with client-centricity, professionalism, and trust at the core of operations. The WMA should strive to be an
administrative partner to the Wealth Manager, by meticulously handling deadlines, paperwork, and operational details to
enhance the overall service provided by the Wealth Manager to our clients. The goal is to elevate the client experience
through effective communication, proactivity, and dependability, enabling the Wealth Manager to focus on nurturing wealth for
our private clients and their families

Direct Reporting Line Wealth Manager, with support from the WMA Team Coordinator
Direct / Indirect reports to this
position n/a

Required Experience

Experience in and solid knowledge and understanding of the financial planning environment, FAIS (CAT II advantageous),
and FICA
3-5 years working experience in the financial planning environment assisting Family Officers and/or Wealth Managers
and/or Financial Advisors with administrative tasks or within administration with a focus on high volume tasks and
responsibilities

Required Education Commerce or financial degree from a reputable tertiary institution (advantageous)
Professional registration (if
applicable)

CFP designation advantageous
RE5 advantageous

Computer Literacy MS Office Suite (including Teams, Word, Excel, PowerPoint, Outlook, Sharepoint)

XPlan (advantageous)

Personal profile and competencies

Ability to prioritise, organise and plan around large amounts of information and tasks.
Ability to execute on a wide variety of tasks with accuracy and within required timeframes.
High attention to detail and low tolerance for errors
Sound knowledge of and experience in FICA and FAIS
Highly numerate
Punctual

The Wealth Management Specialist is responsible for evaluating clients’ financial situations, crafting customized investment plans, and offering ongoing advice to enhance their wealth. The role involves regular portfolio reviews and strategy adjustments to meet clients’ evolving needs.

Key Responsibilities:

1. Strategic Wealth Management:

• Conduct comprehensive assessments of clients’ financial status, including assets, liabilities, income, expenses, and investment goals.
• Develop bespoke wealth management strategies aligned with clients’ objectives, risk tolerance, and timeframes.
• Design and manage investment portfolios using diverse asset classes and investment vehicles.
• Offer guidance on retirement, estate planning, tax optimization, insurance, and comprehensive financial planning.
• Continuously monitor and adjust clients’ portfolios and plans in response to changing circumstances, market conditions, and regulatory updates.
• Educate financial advisers on investment strategies, market trends, and financial planning concepts, ensuring regular communication and engagement.
• Execute wealth strategies and initiatives to drive business growth within the distribution channel.
• Identify and capitalize on emerging trends and opportunities in financial technology.
• Ensure alignment with client base, risk profiles, and channel-specific objectives.
• Implement financial planning and advisory strategies in line with channel goals.
• Conduct detailed financial analyses to uncover opportunities for cost optimization, revenue enhancement, and risk mitigation.
• Standardize processes and best practices for delivering financial advice, ensuring compliance with regulatory requirements and industry standards.
• Implement risk management strategies and frameworks specific to the channel.
• Conduct market research to stay ahead of trends, economic developments, and legislative changes.
• Collaborate with business development teams to identify growth opportunities and attract new clients.
• Promote the integration of Investment Philosophy, Risk Profiles, Elite Wealth Process, and advisory plans.
• Advocate for sound investment behavior among advisers based on wealth philosophy.
• Optimize structure and fees.

• Client-Centric Wealth Processes:

• Develop close relationships with business partners and practices, facilitating investment workshops.
• Address clients’ needs for wealth creation, preservation, and income, along with wealth management support services.
• Foster a client-centric culture, emphasizing personalized, high-quality wealth advice.
• Establish strategic partnerships with stakeholders to understand business priorities and requirements.
• Provide credible market insights to enable client growth and retention.
• Maintain relationships to meet service level agreements, ensuring professionalism, accountability, and competitive targets.
• Collaborate with brand and marketing managers to deploy effective strategies for wealth growth and engagement.
• Work with the wealth management team to implement operational plans.
• Develop ongoing engagement and marketing activities to support investment, savings, and wealth management propositions.

• Leadership and Team Management:

• Build productive relationships with key stakeholders.
• Attract, select, and recruit qualified talent in line with Employment Equity principles.
• Create a positive work climate and culture to energize employees and advisers.
• Demonstrate exemplary leadership through personal involvement and inclusive leadership.
• Drive a culture of best practices, continuous learning, and improvement.
• Ensure accurate workforce planning and execution.
• Identify growth and development needs for employees and advisers, collaborating on training and personal growth initiatives.
• Drive performance excellence by setting team goals and maintaining regular dialogues.
• Encourage innovation, integrity, and collaboration within the team.

• Financial Management:

• Manage the budget and implement sound financial controls.
• Authorize expenditures and enforce financial regulations.
• Enhance cost-effectiveness and operational efficiency.
• Implement risk management, governance, and compliance policies.
• Participate in financial policy and procedure effectiveness to prevent illegal or unethical conduct.

• Key Competencies:

• Business Acumen: Comprehensive understanding of global financial markets, regulatory landscapes, and key business drivers.
• Client Commitment: Anticipates and exceeds client needs, fostering long-lasting relationships and supporting financial wellness.
• Results-Driven: Exhibits urgency, focus, accountability, and agility to achieve business results.
• Leadership: Actively leads change, promotes continuous improvement and innovation.
• Team Motivation: Fosters a positive work environment, building trust and commitment.
• Strategic Thinking: Develops competitive strategies for short-term profitability and long-term growth.
• Collaboration: Aligns efforts across divisions to prioritize business interests.
• Influence: Persuades and inspires others to gain support and commitment.
• Self-Awareness: Effectively manages self and relationships, providing perspective in challenging situations.
• Inclusiveness: Embraces diversity and engages with people from diverse backgrounds.
• Talent Development: Takes responsibility for personal development and mentors others.

• Qualifications:

• Degree in Business Management, Investments, Business Sciences, Finance, Economics, or related fields (Master’s preferred).
• Postgraduate diploma in financial planning.
• Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) designation.
• Industry qualifications (RE5 & RE1).

• Experience:

• 5-8 years in financial services, particularly asset wealth management.
• 5-8 years in investment marketing.
• 5-8 years in financial advisers’ networks or agencies.
• Strong knowledge of investment advice philosophy, South African and international wealth management industries.
• Familiarity with financial markets, investment strategies, FAIS regulations, exchange control, and financial instruments.
• In-depth understanding of global financial markets, governance frameworks, and wealth management strategies.