486 Inventory Manager jobs in South Africa

Overview

Function Pharmacy Facility Position Inventory Manager Introduction

A vacancy exists for an Inventory Manager based at Life Flora Hospital, reporting to Phia Swartz, Pharmacy Manager. The successful candidate will be responsible for managing and co-ordinating the Pharmacy services within the hospital environment by ensuring that the quality pharmaceutical services, financial objectives, legislative compliance and people management requirements are achieved to the required standards.

• Effective medication safety management
  • Report 100% of inventory incidents and develop and implement remedial actions as appropriate.
  • Complete trends analysis with relevant actions quarterly together with Pharmacy Manager.
  • Report 100% of pharmacy alerts and develop and implement remedial action and complete a trends analysis quarterly.
• Effective quality management systems
  • Participate in the implementation and compliance to LHC Quality management systems.
  • Ensure compliance with SAPC, DOH and LHC legal and professional standards.
  • Achieve required customer service levels in theatre and wards.
  • Implement customer satisfaction and pharmacy quality initiatives.
• Effective financial management
  • Participate in achieving hospital budgeted financial measures relating to pharmacy.
• Effective product management
  • Participate in the active management of cost of sales of pharmaceuticals in line with revenue and budget.
  • Build effective working relationships with doctors.
• Effective asset management
  • Participate in achieving stock targets.
  • Achieve optimal system utilisation.
• Effective people management
  • Recruit, retain, motivate and develop staff according to LHC people policies and practices.
  • Provide direction and inspire positive work behaviour in team.

• Relevant Degree or diploma
• Experience within inventory management or relevant experience within a pharmacy environment
• Knowledge of inventory control processes, procedures and practices
• Understanding of management and relationship structures within an operating environment
• People management experience
• Basic financial and numeric skills
• Computer proficiency
• Driver’s license and ability to travel

• Problem-solving, analysis and judgement
• Attention to detail
• Resilience
• Motivating and developing people
• Engaging diversity
• Verbal & written communication skills
• Influencing skills
• Building relationships
• Customer responsiveness
• Organisational awareness
• Excellence orientation
• Ethical behaviour
• Action orientation

Inventory Manager

KZN

• Financial Responsibility
  • Ensure costs are captured in the month incurred (Labour, MHE R&M, Stock Losses).
  • Ensure unprocessed costs are accrued in the month incurred.
  • Ensure monthly inventory department expenditure is maintained within budget – a budget will be provided and discussed with you.
  • Explain variance of budget versus actual.
  • Ensure cost overruns are investigated, and appropriate countermeasures are instituted to prevent further
  • Compile input for all inventory expenditure to be used in the annual budget for the distribution centre.
• Operational
  • Replenishment
    • Ensures that stock replenishment is completed before commencement of picking
    • Ensure the stock is replenished into correct locations as per WMS.
    • Ensure replenishment is in line with stock rotation principles of the business.
  • Put Away
    • Ensure inventory is correctly labelled before put away.
    • Ensures that all stock receipted is put away daily in the correct location.
  • Inventory Control
    • Recalls - assists in the management of the recall proces
    • Ensure the master data management of WMS i.e. adding new SKU’s, adding new warehouse slots, manages pick slots assignment
    • Transaction posting to ensure that transactions impacting the stock ledger are posted timeously i.e. stock adjustments.
    • Daily stock accuracy - ensures pick slots count and empty bin verification and completed daily and investigates variances.
    • Non-conforming product management - ensure all expired, short shelf life and damaged products are segregated, isolated, and safe disposal is recorded and adjusted off the system immediately according to the processes.
    • Ensure supplier returns are managed effectively according to processes.
    • Ensure daily check of expiry dates on all stock items in pick slot and reverses of the warehouse master.
    • Manage letters of variance according to the process.
    • Inter DC Transactions - ensures that in-transit sites are reconciled and cleared within 48 hours after receipt.
    • Export transactions – ensure the control of stock movement between the local and export location
    • Ensure the accurate reconciliation of consignment stock from suppliers.
    • Ensure the development of monthly stock count plan.
    • Ensure communication of the monthly stock count dates to the business i.e., supply chain to ensure a successful count.
    • Ensure correct record keeping of stock count documents in accordance with company procedures.
    • Ensure stock variances are investigated and resolved within 48 hours.
• People Management
  • Host monthly staff meeting with minutes.
  • Ensure that all staff maintains certification.
  • Ensure succession plan in place for career levels.
  • Liaising with the HR department so as to understand all the necessary aspects and needs of HR development, and ensure all staff are fully informed of HR objectives, purposes and achievements
  • Manage a stable HR climate in the workplace.
  • Liaising with HR regarding overtime and absenteeism, motivating staff, recruiting staff, training, mentoring, coaching and development of staff according to company policies and procedures
  • Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the warehousing team.
  • Develop and manage high performance multi-disciplinary team in order to solve problems within the distribution centre.
  • Coach and support team members where necessary to achieve objectives.
  • Always uphold the company’s disciplinary code of conduct demonstrating fairness when dealing with discipline.

• Customer
  • Ensure inventory is run efficiently and effectively to meet client contractual KPI’s.
  • Ensure all internal stakeholders are serviced as required per internal rules, i.e. communication to supply chain regarding adjustments, shelf life on inventory on hand, warehouse damages return process.
  • Ensure all external stakeholders are serviced as required i.e. daily stock reports.

• Process Compliance
  • Warehouse quality standards are consistently maintained in accordance
  • Pass all internal and external quality
  • Audit gaps are closed within prescribed due

• Continuous Improvement
  • Develop human capital, processes and procedures and ensure continuous are actively pursued in the areas of process, quality, service level and cost improvements.

• Asset Management
  • Facility and equipment maintenance (buildings, MHE, racks)
  • Assets are well maintained, clean and good working
  • Ensure equipment maintenance is planned and executed with Assets Manager according to specification.
  • Ensure all Health & Safety repairs and maintenance is identified and resolved immediately.
  • Ensure preventative maintenance is carried out according to plan.
  • Ensure consumables are adequately stocked for operations.

• Reporting
  • Provide daily and weekly reports i.e. stock adjustment reports, shelf-life reports.
  • Ensure all reporting documents are
  • Ensure reporting deadlines are
  • Ensure monthly financial reporting is submitted.
  • Ensure attendance and engagement in all relevant meetings i.e., planning meeting, max meeting, management meeting.

• Risk Management
  • Ensure all operational risk matters are address. i.e. health and safety checklists completed as prescribed, PPE requirements.
  • Ensure inventory compliance in respect of prescribed laws and legislative requirements.
  • Ensure the mitigation of all financial risk i.e. stock losses, stock damages, and negligible damage to facility, monthly cost management.

• Must have excellent knowledge of how inventory flows in the warehouse and the impacts thereof.
• Must have excellent knowledge of what impacts stock balances on the computer system
• Ability to take responsibility, Great attention to detail and exceptional time management skills,
• Planning and organizational skills, ability to work in a dynamic team.
• Results and deadline driven, good problem-solving capabilities with a disciplined approach.
• Analytical, Logical, Problem-solving Attention to detail Numeric accuracy,
• Great communication and people Management skills for organisation planning.

• 7 - 10 Years’ experience required as Inventory Manager within a Warehousing Distribution Industry, QSR and FMCG environment
• 5 Years Stock Management Experience
• 5 Years People Management Experience

• Grade 12 is compulsory with Relevant Tertiary Degree, / Supply Chain Management or similar.
• Good Warehousing & Distribution, Transport, FMCG, QRS Management.
• Intermediate to advanced Computer literacy MS Excel, Outlook PowerPoint, Advanced (WMS) Skills and GP skills

Overview

Our client is seeking an Inventory Manager to join their team. The successful candidate will be responsible for managing and coordinating all aspects of surgical and other services within the Pharmacy, ensuring that quality pharmaceutical services, financial objectives, legislative compliance, and people management requirements are met to the required standards.

Minimum Requirements

• Grade 12 / Matric
• Relevant Degree or diploma – minimum of NQF level 7
• Experience within inventory management or relevant experience within a pharmacy environment
• Knowledge of inventory control processes, procedures, and practices
• Understanding of management and relationship structures within an operating environment
• People management experience
• Basic financial and numeric skills
• Computer proficiency
• Driver’s license and ability to travel

Job Responsibilities

Effective surgical product safety management

• Report 100% of inventory incidents, develop and implement remedial actions as appropriate.
• Complete trends analysis with relevant actions quarterly, together with the Pharmacy Manager.
• Report 100% of pharmacy alerts developed and implement remedial action and complete a trends analysis quarterly.
• Drive reduction in surgical stock adverse events and implement effective corrective actions

Effective quality management systems

• Participate in the implementation and compliance with the company's Quality management systems.
• Ensure compliance with SAPC, DOH, and company legal and professional standards.
• Support in achieving audit compliance and targets, and drive continuous improvement initiatives
• Achieve required customer service levels in the theatre and wards.
• Implement customer satisfaction and pharmacy quality initiatives.

Effective financial management

• Participate in achieving the company budgeted financial measures relating to pharmacy.
• Manage and oversee monthly operational efficiencies to improve on financial measures and performance.
• Identify trends and implement corrective actions.

Effective product management

• Participate in the active management of the cost of sales of pharmaceuticals in line with revenue and budget.
• Implement processes to ensure product information is correct and up to standard
• Drive improvement in utilization, Formulary, and Best Cost Compliance to support Value-Based Care targets.
• Liaise and support Pharmacy, Theatres, and other departments concerning surgical products, usage, and change management
• Build effective working relationships with doctors and departments within the company through regular engagements, feedback, and communication.

Effective asset management

• Participate in achieving stock targets and KPI’s for the pharmacy
• Manage and support reporting staff members with guidance and leadership in daily tasks and processes
• Participate in Stock Takes within Theatre and other departments
• Achieve optimal system utilization by all staff members

Effective people management

• Recruit, retain, motivate, and develop staff according to the company's people policies and practices.
• Provide direction and inspire positive work behaviour in the team.
• Always maintain professional standards

Key Competencies / Skills

• Problem-solving, analysis, and judgement
• Attention to detail
• Resilience
• Motivating and developing people
• Engaging diversity
• Verbal & written communication skills
• Influencing skills
• Building relationships
• Customer responsiveness
• Organisational awareness
• Excellence orientation
• Ethical behaviour
• Action orientation

Sandton, South Africa | Posted on 08/08/2025

Norman Goodfellows is looking for an Inventory Manager!

The Inventory Manager is responsible for overseeing the efficient management, accuracy, and security of all liquor stock within the redistribution facility. This role ensures that inventory is received, stored, tracked, and dispatched in compliance with company standards, liquor legislation, and health & safety regulations. The position plays a key role in maintaining stock integrity, preventing losses, and ensuring accurate reporting for operational and financial purposes.

Maintain accurate inventory records using the company’s warehouse management system (WMS) or ERP system.

Conduct regular cycle counts and full stock takes, reconciling discrepancies immediately.

Ensure all incoming and outgoing stock is captured correctly and timeously.

Monitor product shelf-life, damages, and returns to minimise losses.

Oversee receiving of incoming liquor stock, ensuring correct quantities, product quality, and compliance with delivery documentation.

Coordinate with the dispatch team to ensure orders are picked, packed, and loaded accurately and on schedule.

Ensure proper handling of fragile or high-value liquor items.

Ensure compliance with all liquor licensing laws and company policies regarding storage and movement of alcohol.

Implement and maintain security measures to prevent theft, pilferage, and product tampering.

Maintain compliance with health & safety standards in the warehouse.

Generate daily, weekly, and monthly inventory reports for management.

Analyse trends in stock movement to forecast demand and optimise ordering.

Investigate and report on variances, stock losses, and operational inefficiencies.

Supervise inventory control staff, including storemen, stock controllers, and cycle count teams.

Provide training on inventory procedures, liquor handling regulations, and system usage.

Manage performance, conduct evaluations, and enforce discipline when required.

• Matric / Grade 12 (required).
  
• Diploma or Certificate in Supply Chain, Logistics, or Inventory Management (preferred).
  
• Minimum 3–5 years’ experience in inventory control, preferably in the liquor, FMCG, or warehousing sector.
  
• Experience working with WMS/ERP systems (e.g., SAP, Syspro, or similar).
  
• Knowledge of Occupational Health & Safety regulations.
  

We are looking to recruit an Inventory Manager to work within our Group Finance department. The role will be based at Clicks Head Office in Cape Town and will report to the Group Financial Reporting Manager.

To ensure accurate valuation and reporting on all inventory within the Retail Brands in accordance with IFRS and Group Requirements.

Job Objectives:

1. To ensure that the Inventory Department reports according to set deadlines.
2. To ensure the accurate valuation of Inventory for all retail brands in accordance with IFRS.
3. To ensure the accurate valuation of Shrinkage for all retail brands in accordance with IFRS.
4. To performance manage and develop staff within the Inventory Team.
5. To provide Inventory specific financial information as required by the retail brands.
6. To ensure the accurate reporting of Cellular Transactions for all retail brands in accordance with IFRS.
7. Provide coaching and mentorship for future development of team members.
8. Deciding and Initiating Action.
9. Leading and Supervising.
10. Adhering to Principles and Values.
11. Analysing.
12. Planning and Organising.
13. Delivering Results and Meeting Customer Expectations.
14. Following Instructions and Procedures.
15. Entrepreneurial and Commercial Thinking.

1. B.Com Accounting Degree with Major Subjects Accounting 3 (essential).
2. B.Com Honours in Related Subjects (desirable).
3. 1 to 3 Years Accountant with Inventory Management experience (essential).
4. Exposure to retail operations and stock movement (desirable).
5. Material management integration with reporting (desirable).
6. SAP MMS integration understanding (desirable).

1. Knowledge of Group Accounting Methodology and Principles.
2. Knowledge of Inventory Accounting.
3. Knowledge of IFRS.
4. Knowledge of Staff Development Principles.
5. Knowledge of Perpetual and Periodic Stock Valuation System.
6. Knowledge of Operational Inventory movement and methodologies.
7. Knowledge of Performance Management Principles.

1. Communication and report writing skills.
2. Analysing and diagnosing skills.
3. Negotiation and interpersonal skills.

Spar is currently recruiting for an Inventory Manager to join their dynamic team. The purpose of this position is to ensure optimal stock levels, accurate records, and efficient processes to balance supply and demand, minimize costs, and support business goals.

• Manage daily inventory activities, ensuring stock levels are accurately recorded and maintained.
• Develop and execute inventory control procedures to minimize stock discrepancies, losses, and wastage.
• Lead cycle counts, stock audits, and inventory reconciliations to ensure accuracy and integrity of inventory data.
• Implement and maintain inventory tracking systems, ensuring seamless integration with other departments.
• Generate regular reports on inventory levels, turnover rates, and stock performance, providing insights for management decisions.
• Identify slow-moving or obsolete stock and collaborate with the marketing teams to take corrective actions.
• Optimize warehouse space and layout to ensure efficient stock storage and easy accessibility while minimizing contamination.
• Develop, mentor, and manage a team within the inventory department, ensuring adherence to procedures and fostering continuous improvement.
• Conduct performance appraisals to review staff performance and identify training needs.
• Implement effective disciplinary and grievance procedures, ensuring compliance with legislation.
• Ensure compliance with health and safety standards in inventory handling and storage processes.
• Oversee the management of inventory-related risks and take corrective actions when necessary.
• Fulfill any other reasonable tasks requested by management.

• Degree/ National Diploma or Certificate in Logistics Management or related qualification
• 3 years’ experience in inventory management function.
• Computer Literacy competence (SAP-EWM, MS Office)
• High level of stress tolerance, high energy levels and the ability to work under pressure.
• Operational understanding of SPAR warehouse internal business processes and systems would be an added advantage.
• Excellent communication, interpersonal, and administration skills.
• Must be goal orientated, analytical, and pro-active.
• Ability to manage day to day operational issues and resolve operational problems independently.
• Sound leadership / management skills and a strong customer service orientation.
• Flexibility - prepared to work after hours, weekends, and willingness to multi-task in other functions.
• Ability to develop an open, sincere, and trusting relationship with our retailers as well as suppliers.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

Overview

Our client is seeking an Inventory Manager to join their team. The successful candidate will be responsible for managing and coordinating all aspects of surgical and other services within the Pharmacy, ensuring that quality pharmaceutical services, financial objectives, legislative compliance, and people management requirements are met to the required standards.

Minimum Requirements

• Grade 12 / Matric
• Relevant Degree or diploma – minimum of NQF level 7
• Experience within inventory management or relevant experience within a pharmacy environment
• Knowledge of inventory control processes, procedures, and practices
• Understanding of management and relationship structures within an operating environment
• People management experience
• Basic financial and numeric skills
• Computer proficiency
• Driver’s license and ability to travel

Job Responsibilities

Effective surgical product safety management

• Report 100% of inventory incidents, develop and implement remedial actions as appropriate.
• Complete trends analysis with relevant actions quarterly, together with the Pharmacy Manager.
• Report 100% of pharmacy alerts developed and implement remedial action and complete a trends analysis quarterly.
• Drive reduction in surgical stock adverse events and implement effective corrective actions

Effective quality management systems

• Participate in the implementation and compliance with the company's Quality management systems.
• Ensure compliance with SAPC, DOH, and company legal and professional standards.
• Support in achieving audit compliance and targets, and drive continuous improvement initiatives
• Achieve required customer service levels in the theatre and wards.
• Implement customer satisfaction and pharmacy quality initiatives.

Effective financial management

• Participate in achieving the company budgeted financial measures relating to pharmacy.
• Manage and oversee monthly operational efficiencies to improve on financial measures and performance.
• Identify trends and implement corrective actions.

Effective product management

• Participate in the active management of the cost of sales of pharmaceuticals in line with revenue and budget.
• Implement processes to ensure product information is correct and up to standard
• Drive improvement in utilization, Formulary, and Best Cost Compliance to support Value-Based Care targets.
• Liaise and support Pharmacy, Theatres, and other departments concerning surgical products, usage, and change management
• Build effective working relationships with doctors and departments within the company through regular engagements, feedback, and communication.

Effective asset management

• Participate in achieving stock targets and KPI’s for the pharmacy
• Manage and support reporting staff members with guidance and leadership in daily tasks and processes
• Participate in Stock Takes within Theatre and other departments
• Achieve optimal system utilization by all staff members

Effective people management

• Recruit, retain, motivate, and develop staff according to the company's people policies and practices.
• Provide direction and inspire positive work behaviour in the team.
• Always maintain professional standards

Key Competencies / Skills 

• Problem-solving, analysis, and judgement
• Attention to detail
• Resilience
• Motivating and developing people
• Engaging diversity
• Verbal & written communication skills
• Influencing skills
• Building relationships
• Customer responsiveness
• Organisational awareness
• Excellence orientation
• Ethical behaviour
• Action orientation

Inventory Manager

KZN 

The Key Functional Responsibilities :

• Financial Responsibility
  • Ensure costs are captured in the month incurred (Labour, MHE R&M, Stock Losses).
  • Ensure unprocessed costs are accrued in the month incurred.
  • Ensure monthly inventory department expenditure is maintained within budget – a budget will be provided and discussed with you.
  • Explain variance of budget versus actual.
  • Ensure cost overruns are investigated, and appropriate countermeasures are instituted to prevent further
  • Compile input for all inventory expenditure to be used in the annual budget for the distribution centre.
• Operational
• Replenishment
  • Ensures that stock replenishment is completed before commencement of picking
  • Ensure the stock is replenished into correct locations as per WMS.
  • Ensure replenishment is in line with stock rotation principles of the business.
• Put Away
  • Ensure inventory is correctly labelled before put away.
  • Ensures that all stock receipted is put away daily in the correct location.
• Inventory Control
  • Recalls - assists in the management of the recall proces
  • Ensure the master data management of WMS i.e. adding new SKU’s, adding new warehouse slots, manages pick slots assignment
  • Transaction posting to ensure that transactions impacting the stock ledger are posted timeously i.e. stock adjustments.
  • Daily stock accuracy - ensures pick slots count and empty bin verification and completed daily and investigates variances.
  • Non-conforming product management - ensure all expired, short shelf life and damaged products are segregated, isolated, and safe disposal is recorded and adjusted off the system immediately according to the processes.
  • Ensure supplier returns are managed effectively according to processes.
  • Ensure daily check of expiry dates on all stock items in pick slot and reverses of the warehouse master.
  • Manage letters of variance according to the process.
  • Inter DC Transactions - ensures that in-transit sites are reconciled and cleared within 48 hours after receipt.
  • Export transactions – ensure the control of stock movement between the local and export location
  • Ensure the accurate reconciliation of consignment stock from suppliers.
  • Ensure the development of monthly stock count plan.
  • Ensure communication of the monthly stock count dates to the business i.e., supply chain to ensure a successful count.
  • Ensure correct record keeping of stock count documents in accordance with company procedures.
  • Ensure stock variances are investigated and resolved within 48 hours.

• People Management
  • Host monthly staff meeting with minutes.
  • Ensure that all staff maintains certification.
  • Ensure succession plan in place for career levels.
  • Liaising with the HR department so as to understand all the necessary aspects and needs of HR development, and ensure all staff are fully informed of HR objectives, purposes and achievements
  • Manage a stable HR climate in the workplace.
  • Liaising with HR regarding overtime and absenteeism, motivating staff, recruiting staff, training, mentoring, coaching and development of staff according to company policies and procedures
  • Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the warehousing team.
  • Develop and manage high performance multi-disciplinary team in order to solve problems within the distribution centre.
  • Coach and support team members where necessary to achieve objectives.
  • Always uphold the company’s disciplinary code of conduct demonstrating fairness when dealing with discipline.

• Customer
  • Ensure inventory is run efficiently and effectively to meet client contractual KPI’s.
  • Ensure all internal stakeholders are serviced as required per internal rules, i.e. communication to supply chain regarding adjustments, shelf life on inventory on hand, warehouse damages return process.
  • Ensure all external stakeholders are serviced as required i.e. daily stock reports.

• Process Compliance
  • Warehouse quality standards are consistently maintained in accordance 
  • Pass all internal and external quality
  • Audit gaps are closed within prescribed due

• Continuous Improvement
  • Develop human capital, processes and procedures and ensure continuous are actively pursued in the areas of process, quality, service level and cost improvements.

• Asset Management
  • Facility and equipment maintenance (buildings, MHE, racks)
  • Assets are well maintained, clean and good working
  • Ensure equipment maintenance is planned and executed with Assets Manager according to specification.
  • Ensure all Health & Safety repairs and maintenance is identified and resolved immediately.
  • Ensure preventative maintenance is carried out according to plan.
  • Ensure consumables are adequately stocked for operations.

• Reporting
  • Provide daily and weekly reports i.e. stock adjustment reports, shelf-life reports.
  • Ensure all reporting documents are
  • Ensure reporting deadlines are
  • Ensure monthly financial reporting is submitted.
  • Ensure attendance and engagement in all relevant meetings i.e., planning meeting, max meeting, management meeting.

• Risk Management
  • Ensure all operational risk matters are address. i.e. health and safety checklists completed as prescribed, PPE requirements.
  • Ensure inventory compliance in respect of prescribed laws and legislative requirements.
  • Ensure the mitigation of all financial risk i.e. stock losses, stock damages, and negligible damage to facility, monthly cost management.

Personal Skills and Competencies Required:

• Must have excellent knowledge of how inventory flows in the warehouse and the impacts thereof.
• Must have excellent knowledge of what impacts stock balances on the computer system
• Ability to take responsibility, Great attention to detail and exceptional time management skills,
• Planning and organizational skills, ability to work in a dynamic team.
• Results and deadline driven, good problem-solving capabilities with a disciplined approach.
• Analytical, Logical, Problem-solving Attention to detail Numeric accuracy,
• Great communication and people Management skills for organisation planning.

Work Experience Required:

• 7 - 10 Years’ experience required as Inventory Manager within a Warehousing Distribution Industry, QSR and FMCG environment
• 5 Years Stock Management Experience
• 5 Years People Management Experience

Minimum Requirements:

• Grade 12 is compulsory with Relevant Tertiary Degree, / Supply Chain Management or similar.
• Good Warehousing & Distribution, Transport, FMCG, QRS Management.
• Intermediate to advanced Computer literacy MS Excel, Outlook PowerPoint, Advanced (WMS) Skills and GP skills

BCom Supply Chain Management or similar

Skilled at warehousing & distribution, Transport, FMCG, QRS Management

Advanced Warehouse Management System Skills

Advanced Great Plains skills

Experience 7 - 10 years as Inventory Manager within a warehousing distribution industry in a QSR and FMCG environment

10 years warehousing / distribution

5 years stock management

5 years people management