20 International Trade jobs in South Africa

The Global Trade Specialist will be responsible for overseeing all of South Africa’s import and export operations at our IDEXX distribution hub in South Africa. Acting as the primary point of contact for all import and export activities and processes.

This position is to be based in ZA and is essential and critical to our IDEXX’s success in the South Africa, Sub-Saharan and Indian Ocean region supply chain.

In this role you will:

Oversee Import shipments into ZA and ensure smooth flow of products into ZA:

Review inbound documentation and order set-up

Work on SOPs with Customs Broker

Build KPIs for customs Broker

Collaborate with internal IDEXX (regions, transportation, planning, LOBs, international shipping teams) to be conduit into ZA.

Build audit/monitoring program for ZA imports

Review processes against best practices and any available IDEXX ZA programs

Focus on real-time solutions, process changes, compliance and efficiency

Oversee Export shipments (25+ countries) from ZA and ensure smooth flow of products from ZA:

Generate GTS/SAP Commercial Invoice (CI) for ZA exports. Troubleshoot any GTS CI issues (changes and additions)

Review outbound documentation and order set-up

Work on SOPs and KPIs with export declaration filer for export declarations

Collaborate with internal IDEXX (regions, transportation, planning, LOBs, regional import teams, Finance/Accounting, Regulatory Affairs and Product Compliance) to be conduit to ZA.

Build audit/monitoring program for ZA exports

Review processes against best practices and any available IDEXX ZA programs

Focus on real-time solutions, process changes, compliance and efficiency

Awareness of activities that impact ZA imports/exports such as: country of origin, valuation, tariff codes, import/export regulations, GTS, overages/shortages, recordkeeping, permits, incoterms and documentation, quality log.

Awareness on IDEXX’s international shipment structures, drop shipments, products, pricing procedures and item categories.

Strong usage of SAP and GTS to align with shipments and valuations.

Strong knowledge of international trade fundamentals.

Awareness of changes in ZA and region that would impact imports/exports from ZA.

Manage project as assigned, includes UAT testing for upcoming GTS to E4H Hanna migration

Manage documentation for returns processes to and from ZA.

Maintain external relationships forwarders, distributors, ZA customs, various gov’t agencies, brokers and customers for the region.

Responsible for tasks assigned for broader Global Trade work in various non-South Africa, Sub-Saharan and Indian Ocean regions.

Other duties and responsibilities as assigned

EDUCATION :

College graduate or equivalent combination of education and experience required.

EXPERIENCE :

At least 5 years of working experience in a related field, solid understanding of supply chain principles and practices.

REQUIRED SKILLS AND ABILITIES :

Willing to learn and curiosity about IDEXX business

Strong communication and coordination skills, with the ability to effectively engage with diverse stakeholders across internal teams and external partners.

Proactive and resourceful, with a positive attitude and the ability to take initiative.

Resilient and capable of performing effectively under pressure in a fast-paced environment.

Detail oriented, with strong analytical and problem-solving skills.

Proficiency in SAP, with expertise in resolving issues related to SAP/GTS.

Proficient in computer skills, including MS Office applications.

Fluent in English, with excellent verbal and written communication skills. Additional languages are a plus.

PHYSICAL DEMANDS:

Occasional travel within region might be required.

WORK ENVIRONMENT :

Role located in South Africa. Normal office conditions.

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

#LI-SO1

An innovation leader in every industry we serve, IDEXXfollows itsPurpose and Guiding Principles to helppet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. Approximately one-third of our team is located outside the United States.

To market, sell and service Nedbank’s Trade and Working Capital solutions to meet the needs of customers and stakeholders to achieve business objectives.
To grow and retain the existing juristic client’s business while focusing on client sales and service to retain and grow market share in line with Nedbank's business strategy.

Sales related responsibilities:

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Assist to seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Assist in ensuring that solutions are implemented effectively; within service level agreements; by communicating with internal support areas and external clients; identifying problems and escalating to the relevant stakeholders.
• Assist in ensuring that solutions provided comply with bank business requirements by helping in the management of client expectations and efficiency (quality and cost) of solutions provided.
• Assist in the management of risk and meet all compliance requirements by following all bank processes and legal requirements; helping to identify risks and assist in taking actions to mitigate them (identified risks)
• Assist in implementation of solutions by communicating with stakeholders, helping in identifying challenges and recommending solutions.
• Help in identify improvements for products/solutions and processes by providing feedback to relevant internal stakeholders and partners.
• Build relationships with internal client service teams by sharing knowledge and providing product training/upskilling and by reporting weekly on client interactions.
• Assist in ensuring that solutions are provided, and problems are resolved by monitoring implementation and following up on feedback.
• Assist in ensuring that the business meets the needs of the existing client base and increase Nedbank's market share through acquisition; cross-selling and up-selling.
• Assist in identifying business opportunities and acquiring new business through partnering with Business managers, Nedbank’s internal stakeholders and networking with relevant industries.
• Assist in retaining existing business by partnering with internal customer services teams to ensure that client needs and expectations are managed and met.
• Facilitate project implementation within specified timeframes and budgets by supervising progress, identifying deviations, and initiating corrective measures.
• Assist in maintaining client pipeline by regularly updating and managing the database.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Assist in obtaining buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Service-related responsibilities:

• Understand and embrace the Nedbank vision and demonstrate Nedbank's values when interacting with clients and various stakeholders.
• Assist to onboard new to Bank Clients and new to Product clients.
• Assist in activating all clients digitally – Global Journeys and other Trade and Working Capital systems and client channels
• Provide feedback to the Trade and Working Capital specialists, coverage bankers, and clients on escalated sales and service matters
• Query outstanding evidence of transactions e.g. importation, sanction and Excon
• Manage and assist blocked clients.
• Manage escalated return of funds and non-receipt of payments.
• Liaison with IFI on outstanding payments and other related sales or service issues
• Manage sanctions related matters.
• Manage timeous query of overdue FECs and other related matters.
• Escalate to exchange control on outstanding applications and queries.
• Cultivate and maintain a personal market presence (personal brand) and network.
• Identify training courses and career progression for self through input and feedback from management.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Establish and oversee premium service standards and procedures to ensure consistent and efficient service delivery.
• Ensure timely and accurate completion of service requests, work orders and documentation, maintaining high attention to detail and quality.
• Proactively identify opportunities for service improvement, recommending and implementing process enhancements, tools or technologies.
  

• Matric / Grade 12 / National Senior Certificate

• NQF Level 7 qualification form Institute of Bankers
• Level 7 Diploma or Degree in Sales and Marketing
• Level 7 Diploma or Degree in Commerce or Business Management
  

• 3 - 6 years Global Trade sales experience within a banking environment, Extensive Cold Calling Experience (Hunter Mentality), minimum of two years Relationship Management Experience

• Telecommunications industry knowledge
• Knowledge of Global Markets operations
• Property Finance Knowledge
• Governance, risk and controls
• Banking procedures
• Principles of financial management
• Exchange control knowledge
• Building Customer Relationships
• High-Impact Communication
• Negotiation
• Decision Making
• Sustaining Customer Satisfaction

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Please contact the Nedbank Recruiting Team at +27 860 555 566

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Nedbank Ltd Reg No 1951/0009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at +27 860 555 566

SUMMARY :

Our client based in Randburg is looking for a Shipping Import / Export Co-ordinator.

Role overview :

To facilitate imports and exports for the company by liaising between customers, suppliers, and transport companies to ensure an efficient operational service is provided.

POSITION INFO : RESPONSIBILITIES :

• Support the company with importation and exportation of equipment from various suppliers to customers.
• Maintain accurate records of all imports and exports, including costs, and keep the digital filing system updated to ensure business continuity.
• Liaise with Customers, Freight Forwarders, and Operations departments to ensure timely receipt, distribution, and recording of all documents.
• Communicate with customers, suppliers, forwarders, and agents to obtain up-to-date shipment information and facilitate smooth documentation flow.
• Coordinate with the supplier and procurement department to ensure imported goods are properly packed and shipped via the appropriate mode of transport according to current incoterms, considering destination requirements.
• Manage all exports from South Africa or other countries, understanding destination requirements such as pre-shipment inspections, certificates of origin, special packaging, and dangerous goods handling.
• Prepare necessary documents, including packing lists and commercial invoices, in accordance with project BOQ and country-specific requirements.
• Consolidate reports to keep customers informed about shipment progress.
• Provide transport companies with relevant information to meet delivery requirements.
• Obtain quotations for shipments (Sea, Air, etc.) and ensure costs are approved by the project manager.
• Adapt to changing import/export regulations and permit requirements across different countries.

REQUIREMENTS :

• Matric qualification is essential.
• A related tertiary qualification would be advantageous.
• Minimum of 5 years’ experience in a logistics environment.
• Experience working with freight forwarders is necessary.
• Strong customer service skills.
• Proficiency in Microsoft Word and Excel.

To apply, please send your CV with salary expectations to the provided contact.

Please note that only shortlisted candidates will be contacted. If you do not receive feedback within 48 hours, please consider your application unsuccessful.

Persona Staff (Pty) Ltd complies with the POPIA (Protection of Personal Information Act, 2013). By applying, you consent to the processing of your personal information for recruitment purposes. For concerns about privacy, request our POPI Act Policy.

• To support the company with regards to importation and exportation of equipment from various suppliers and to customers.
• Keeping good record of all imports and export orders and the cost thereof, maintaining the digital filing system to ensure business continuity.
• Liaise with Customers, Freight Forwarders and Operations departments ensuring all documents are received within the designated time frame and distributed and recorded accordingly.
• To communicate with customers, suppliers, forwarders and agents to obtain up to date shipment information and a smooth flow of documentation.
• Work with the supplier and procurement department so that the imported goods are suitably packed and shipped via the correct mode of transport in terms of the current incoterms. In some cases the destination can be another country dependent on our current clients needs.
• To co-ordinate all exports from SA or other countries, this would involve a good understanding of destination requirements e.g. pre-shipment inspections, certificates of origin, special packaging requirements, dangerous goods etc.
• Preparation of documents - Packing lists, Commercial Invoices according to Project BOQ documents according to country requirements.
• Consolidation of reports to ensure customers are fully informed of the progress of their shipments.
• To provide transport companies with the relevant information to ensure customer delivery requirements are met.
• To ensure quotations for the relevant shipments have been obtained e.g. Sea, Air etc. and that costs are cleared via the project manager.
• The ability to adapt with the countries changing environment in terms of permit applications when and as needed, to be able to navigate through import requirements.

• Matric is essential.
• Related tertiary qualification would be advantageous.
• Minimum 5 years experience in a logistics environment.
• Experience with freight forwarders is necessary.
• Have a strong customer-service background.
• Computer skills Microsoft Word, Excel.

• To support the company with regards to importation and exportation of equipment from various suppliers and to customers.
• Keeping good record of all imports and export orders and the cost thereof, maintaining the digital filing system to ensure business continuity.
• Liaise with Customers, Freight Forwarders and Operations departments ensuring all documents are received within the designated time frame and distributed and recorded accordingly.
• To communicate with customers, suppliers, forwarders and agents to obtain up to date shipment information and a smooth flow of documentation.
• Work with the supplier and procurement department so that the imported goods are suitably packed and shipped via the correct mode of transport in terms of the current incoterms. In some cases the destination can be another country dependent on our current clients needs.
• To co-ordinate all exports from SA or other countries, this would involve a good understanding of destination requirements e.g. pre-shipment inspections, certificates of origin, special packaging requirements, dangerous goods etc.
• Preparation of documents - Packing lists, Commercial Invoices according to Project BOQ documents according to country requirements.
• Consolidation of reports to ensure customers are fully informed of the progress of their shipments.
• To provide transport companies with the relevant information to ensure customer delivery requirements are met.
• To ensure quotations for the relevant shipments have been obtained e.g. Sea, Air etc. and that costs are cleared via the project manager.
• The ability to adapt with the countries changing environment in terms of permit applications when and as needed, to be able to navigate through import requirements.

• Matric is essential.
• Related tertiary qualification would be advantageous.
• Minimum 5 years experience in a logistics environment.
• Experience with freight forwarders is necessary.
• Have a strong customer-service background.
• Computer skills Microsoft Word, Excel.

A dynamic South African investment company with a diversified portfolio in both public and private markets is seeking a detail-oriented Export & Import Controller to oversee and optimize our international and local trade operations. Our business model revolves around acquiring and managing high-potential businesses and strategically allocating financial and human capital to drive long-term value.

Export & Import Controller (National & International Trade)
Location: Gauteng Eastgate
Start Date: ASAP
Full-Time | Competitive Salary

Key Responsibilities:

• Manage end-to-end import and export logistics for goods across national and international markets.
• Ensure full compliance with SARS customs regulations , permits, and international trade laws.
• Liaise with freight forwarders , clearing agents , and internal stakeholders to ensure timely shipment and delivery.
• Monitor and maintain documentation (invoices, packing lists, bills of lading, CoO, etc.).
• Coordinate with internal investment teams and portfolio companies to ensure supply chain and trade efficiency.
• Track and report on costing, duty rates, rebates, tariffs, and HS codes .
• Resolve customs and shipping delays and handle exception management professionally.

• Proven experience as an Import/Export Controller (5+ years preferred).
• In-depth knowledge of customs procedures , shipping regulations , and trade compliance .
• Experience working with international markets and multi-country logistics.
• Strong organizational, negotiation, and communication skills.
• Proficiency in import/export software and Microsoft Office.
• Ability to manage multiple priorities and work under pressure.

• Experience working within an investment holding company or across multiple business units.
• Familiarity with SAP, CargoWise, or similar logistics platforms .

Responsibilities

1. Transport : Manage the transportation of goods and supplies for a medium-sized organization using existing procedures; review and recommend improvements to ensure on-time delivery.
2. Incoming Goods : Oversee a medium-sized warehouse, ensuring goods are stored and recorded properly, developing new procedures as needed.
3. Outgoing Goods : Understand packaging needs and support prototype development for packaging processes.
4. Sourcing : Analyze market dynamics, cost drivers, and suppliers to inform decision-making, focusing on low-risk areas with multiple alternatives.
5. Information and Business Advice : Resolve queries from customers or suppliers regarding processes and policies, referring to others when necessary.
6. Document Preparation : Prepare complex documents using applications like Microsoft Office, and compile data for reports.
7. Data Management : Support and advise others on data management systems.
8. Imports : Manage shipping documents, confirm shipment details, and coordinate customs procedures and port logistics.
9. Invoicing : Reconcile and process invoices related to shipments.
10. Exports : Book shipments, coordinate quality inspections, manage container movements, and prepare customs documents.
11. Compliance : Manage cross-trade shipments and assist in cost estimation and proposals.