22 Internal Communications jobs in South Africa

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Vacancy: Western Cape Communications Specialist – Fidelity Services Group (all brands)

Location: Cape Town

Reporting to: Fidelity Services Group - Head of Group Marketing and Communications

Overall Purpose Of The Job – Communications

• Influence stakeholder behaviour in support of the brand vision and business priorities through effective and timely external communications and reputation management to build trust and credibility.
• Ensure that perception of thought leadership and good corporate citizenship is maintained through positive PR - change behaviour, attitudes and opinions.
• Craft, design and execute regional communications plans aligned to marketing for the respective regions.
• The incumbent will source and distribute good news stories, new products, suburb and/or market specific information, general communications and alerts via various mediums to customers, the media and other interested parties.
• Develop and distribute communication material via appropriate platforms – email, social, SMS, digital creation (experience with CANVA advantageous), etc.

• Coordinate all above and below the line marketing and communications activities in locations of responsibility, ensure share of voice in the regions.
• In alignment with the national marketing and communications strategy, plan and implement promotional campaigns.
• Ensure regular reporting on success of regional communications activities.
• Ensure a consistent brand experience at all touchpoints.
• Manage and work closely with PR agency to increase share of voice, reporting, best practices and insights.
• Build on media relations.
• Media monitoring.
• Collaborate with the business on PR and marketing regional specific plans.
• Assisting with crisis communication planning to ensure timely and effective responses to potential issues.
• Investigate appropriate communication platforms utilised by communities, cities or on a national basis for distribution of communications.
• Identify suburb specific communication tools and partner with community leaders to utilise tools to communicate key messages that ultimately drives customer awareness of the brand, our activities and capabilities.
• Segment customer base to appropriately define target audiences for optimal relevance of communication.
• Grow awareness, liking and consideration for the Fidelity brand in the region through consistent messaging, relevant positioning and positive communications initiatives.
• Formulate communications policies that aid in representing the organisation to customers and stakeholders.
• Manage, distribute and analyse customer satisfaction surveys.
• Take on additional communication projects as required.
• Compile relevant and accurate internal communications.
• Develop, deliver and manage regular social media and WhatsApp collateral to grow both brand awareness and brand positioning.

• B-degree in Communications – minimum criteria.
• Minimum 7 years’ as a corporate Communications Specialist.
• Agency experience advantageous.

• Good written and oral communicator.
• Ability to establish and maintain internal networks – organisational agility.
• Good time management.
• Customer focus.
• Highly motivated individual.
• Works well under pressure.
• Attention to detail.
• Ability to work alone.
• Project management.

• Mid-Senior level

• Full-time

• Marketing, Public Relations, and Writing/Editing
• Industries: Architecture and Planning

SUMMARY

Are you a skilled communicator with a passion for communications? Do you thrive in dynamic environments where you can flex your writing prowess and engage diverse audiences? Look no further! A Leading Financial Services Company is seeking a talented individual to join their vibrant team.

Our client is looking to employ a Communications Specialist.

RESPONSIBILITIES

1. Strategic Communication Planning
2. Identify target audiences / tailor communication messages
3. Collaborate with cross-functional teams to integrate communication efforts across all marketing channels.
4. Content Creation and Management
5. Work with internal Copywriter to produce clear, concise, and compelling copy for marketing material, press releases, blog posts, and newsletters.
6. Client Relationship
7. Develop comprehensive communication strategies aligned with company objectives to effectively reach internal/external stakeholders.
8. Working with creative partners to create engaging and impactful content.
9. Manage media relations through PR Agency by pitching stories to journalists, responding to media inquiries, and organizing press conferences or interviews.
10. Develop crisis communication plans/manage communication during emergencies to protect the company's reputation.
11. Facilitate internal communication by organizing town hall meetings, developing employee newsletters, and ensuring employees are informed about company news and initiatives.

MINIMUM REQUIREMENTS

1. Bachelors Degree in Communication, Journalism, Marketing/ Business or related field
2. 5-10 Years experience in customer relationship management, corporate communications, public relations / marketing communications
3. Familiarity with home loan products/ mortgage lending processes/ regulatory requirements is a plus.
4. Demonstrate ability to create high-quality written content for diverse audiences and channels.
5. Experience managing media relations, securing press coverage, and responding to media inquiries.
6. Strong organizational skills and the ability to manage multiple projects simultaneously.

Desired Skills:

1. Communications
2. Public Relations
3. Marketing
4. Press Conferences
5. Journalism

Desired Qualification Level:

1. Degree

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Vivint's internal communications support over 13,000 employees across the U.S. and business partner sites worldwide by delivering the information they need to provide a world-class experience for our customers every day.

The Communications Specialist will lead and support communication strategy initiatives and address the needs of various business partners within the company. This role involves creating both long-term and short-term communication strategies and turning innovative ideas into reality through collaboration with internal teams. The ideal candidate will be collaborative, passionate, energetic, organized, and articulate, with the ability to craft clear messages that promote the culture and mission of Vivint.

This position reports to the Manager, Corporate Communications.

RESPONSIBILITIES:

• Assess and execute on communication needs within the National Inside Sales (NIS) organization. This includes ongoing, ad-hoc, and campaign-based communication initiatives.


• Act as the main communications point-of-contact for NIS.


• Support a range of clients across Vivint, offering consultation on projects and providing strategic direction and communication execution.


• Deliver on monthly communications packages for incentives that include but are not limited to department-specific: slide decks, 1-pagers, digital signage graphics, email campaigns, printed posters.


• Strategize and execute on the executive voice and presence of the Vice President.


• Create and collaborate with leaders to deliver a weekly staff deck.


• Manage NIS video communications projects, including scripting, filming, editing, and distribution, and implement strategic video plans. For larger projects, coordinating with Creative and stakeholders for budget and execution.


• Manage the content on digital signage and work cross-functionally with the Data and Tech teams to ensure digital signage is functioning properly.


• Attend meetings with NIS and Corporate teams.


• Maintain continuity of voice, feel, and style of content.


• Enhance the culture by developing relationships with all employee groups and implementing communication strategies that connect employees to each other and the business.


• Support the planning and execution of internal events, including Town Halls, and other activities.


• Develop and manage content for internal communication channels, such as the intranet, digital tools, video and photo, communication slides, email campaigns, digital signage, and Microsoft Teams.


• Keep up to date with company, industry, and business trends, and offer recommendations based on these insights.


• Take initiative in your work, think innovatively, and be a positive influence on the team.


• Make recommendations and proactively implement new communications ideas, projects, platforms, etc.


• Identify communication strategies that are underperforming and improve or replace them with new ideas.

BASIC QUALIFICATIONS:

• 3+ years of proven experience in communications, with a preference for Internal Communications, Content Production/Creation, Graphic Design, Public Relations, or Media Relations.


• Expertise in producing high-quality videos, including proficiency with video technology and tools such as camera equipment, editing software, and web and mobile applications. Photography skills are a plus.


• Graphic design skills are a plus.


• A degree in Communication, Journalism, Public Relations, or a closely related field is preferred.


• Strong skills in planning and project management.


• Proficiency in Adobe Premiere, Photoshop, Lightroom, InDesign, and Canva.


• Experienced with web-based platforms like WordPress and SharePoint, with basic knowledge of HTML.


• Demonstrated ability as a self-starter and proactive individual, adept at managing multiple priorities and meeting deadlines.


• Capable of working both independently and collaboratively within a team, interacting effectively with all levels of management.


• Familiarity with Associated Press Style guidelines.


• Excellent verbal communication skills.


• Strong critical thinking and problem-solving abilities.


• Proven track record of handling confidential information.


• Adaptable to rapid changes and tight deadlines.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster(The poster can be found at

Official description on file with Talent.

Job Summary:
Our client is looking for a highly-skilled Communications Specialist to join our team. The Communications Specialist will be responsible for creating and implementing communication strategies to promote the organization's brand and message. This role will involve developing content for various communication channels, including social media, press releases, newsletters, and website copy. The Communications Specialist will also be responsible for managing media relations, creating marketing materials, and monitoring and analyzing the effectiveness of communication strategies.

Key Responsibilities:

1. Develop and implement communication strategies to promote the organization's brand and message
2. Create content for various communication channels, including social media, press releases, newsletters, and website copy
3. Manage media relations and respond to media inquiries
4. Create marketing materials, such as brochures, flyers, and advertisements
5. Monitor and analyze the effectiveness of communication strategies and make recommendations for improvement
6. Collaborate with internal teams to ensure consistency in brand messaging
7. Stay up-to-date on industry trends and best practices in communication

Requirements:

1. Bachelors Degree in Communication, Journalism, Marketing, Business or related field
2. 5-10 Years experience in customer relationship management, corporate communications, public relations, or marketing communications
3. Familiarity with home loan products, mortgage lending processes, and regulatory requirements is a plus.
4. Demonstrate ability to create high-quality written content for diverse audiences and channels.
5. Experience managing media relations, securing press coverage, and responding to media inquiries.
6. Strong organizational skills and the ability to manage multiple projects simultaneously.

This position offers competitive salary and benefits, as well as opportunities for professional development and growth within the organization. If you are a highly-motivated individual with a passion for communication and marketing, we encourage you to apply for the Communications Specialist position.

Apply for this role today, contact Georgia Keogh at Hire Resolve on LinkedIn or

Job Summary: Communications Specialist

As a Communications Specialist, you will be responsible for supporting internal and external communications plans, crafting content in English and Arabic to be leveraged on different channels.

Preferred Qualifications:

1. Bachelor’s degree in Communications, Journalism, Public Relations, or relevant field.
2. A minimum of 4 years’ experience in a similar role.

How You’ll Make an Impact:

• Collaborate with local, regional, and global team members to develop and leverage success stories across communication mediums (internal and external).
• Enhance the brand's reputation and coordinate publicity events.
• Write articles, speeches, press releases, and social media posts.
• Support internal and external events in terms of content and logistics.
• Manage conflicts and escalate to management when necessary.

What You Bring:

• Experience with technologies and best practices for campaigns across multiple platforms.
• Ability to creatively tell a story through videos.
• Familiarity with project management software and video/photo editing.
• Strong understanding of the industry and its challenges.
• Excellent team player with strong verbal, written, and interpersonal skills.
• Good time management and organizational skills.
• Proven content writing or copywriting experience in English and Arabic.
• Proficiency in Microsoft Office, content management systems, and social media platforms.

Arabic, Communication Strategy, Content Creation, Copywriting, Event Coordination

Job Summary: Communications Specialist

As a Communications Specialist, you will be responsible for supporting internal and external communications plans, crafting content in English and Arabic to be leveraged on different channels.

Preferred Qualifications:

1. Bachelor’s degree in Communications, Journalism, Public Relations, or relevant field.
2. A minimum of 4 years’ experience in a similar role.

How You’ll Make an Impact:

• Collaborate with local, regional, and global team members to develop and leverage success stories across communication mediums (internal and external).
• Enhance the brand's reputation and coordinate publicity events.
• Write articles, speeches, press releases, and social media posts.
• Support internal and external events in terms of content and logistics.
• Manage conflicts and escalate to management when necessary.

What You Bring:

• Experience with technologies and best practices for campaigns across multiple platforms.
• Ability to creatively tell a story through videos.
• Familiarity with project management software and video/photo editing.
• Strong understanding of the industry and its challenges.
• Excellent team player with strong verbal, written, and interpersonal skills.
• Good time management and organizational skills.
• Proven content writing or copywriting experience in English and Arabic.
• Proficiency in Microsoft Office, content management systems, and social media platforms.

Arabic, Communication Strategy, Content Creation, Copywriting, Event Coordination

Reference: PTA001126-EV-1
An established manufacturer of specialised agrochemicals is seeking a dynamic Marketing and Communications Manager to build a strong company image through content management and structured branding processes in Southern Africa and by managing all internal and external communication channels (including social media), ensuring projects and branding are consistent with Regional and Corporate guidelines.

Minimum requirements for the role:

• Must have a tertiary qualification in Marketing and/or Communication
• Minimum 2 years’ experience in a marketing communication position is essential
• Industry experience is preferred
• Good communication and presentation skills, specifically in English and Afrikaans, with the ability to interface with internal and external stakeholders of all levels, will be required

The successful candidate will be responsible for:

• Drafting an annual marketing promotion plan in conjunction with Head of Department after inputs from relevant team members in portfolio management and Regional Marketing Officers.
• Keeping a good record of the approved annual marketing expense budget and reporting status monthly to the head of department.
• Executing product and services communication (launches, campaigns, etc.).
• Planning and implementing advertising in Agricultural publications, press releases, adverts, web placements, social media channels like Facebook, YouTube, Instagram, etc.
• Responsible for conceptual design and execution of innovative display models and/or promotional items to be used for trade shows and other events.
• Providing in-house artwork (for print) and multimedia generation.
• Working closely with Designers to make marketing collateral (brochures, event invitations, multimedia, such as videos) where relevant.
• Offering support to Business, Marketing Managers, Stewardship and AFAS programmes and Agents with their promotion requirements, for example sponsorships and Farmers’ Days clothing, handouts, banners, gifts, etc.
• Managing the Southern Africa Web communication, Websites and digital platform sites for the company and its relevant affiliates.
• Identifying and discussing the relevance of all events that can serve as promotional platforms.
• Managing, organizing and attending all events including Farmers Days, annual Agents’ Conference, Expos and Trade Shows.
• Requesting quotes from suppliers, getting approval from management for procurement, receiving orders, and processing invoices and payments.
• Managing hospitality events as a customer service & promotion tool.
• Proposing and contributing to product communication plan and communication initiatives (including web communication).
• Maintaining the company's corporate image and identity in alignment with the communication department.
• Managing the Trade name database in coordination with the global legal and registration department.
• Ensuring new product names are registered as per Portfolio Manager requests.
• Maintaining the Trade name summary.
• Maintaining the alignment with AME Branding policy for all marketing as per global guidelines.
• Compiling and keeping the marketing budget up to date.
• Ordering all company business cards.
• Maintaining data libraries of all electronic collateral and content such as open designs files, stock image library and rendered files (print and multimedia).
• Ensuring all contractual obligations are met in terms of hospitality, trade show agreements and others, in line with the company’s legal requirements.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates.

Market related

Job Summary:
Our client is looking for a highly-skilled Communications Specialist to join our team. The Communications Specialist will be responsible for creating and implementing communication strategies to promote the organization's brand and message. This role will involve developing content for various communication channels, including social media, press releases, newsletters, and website copy. The Communications Specialist will also be responsible for managing media relations, creating marketing materials, and monitoring and analyzing the effectiveness of communication strategies.

Key Responsibilities:

1. Develop and implement communication strategies to promote the organization's brand and message.
2. Create content for various communication channels, including social media, press releases, newsletters, and website copy.
3. Manage media relations and respond to media inquiries.
4. Create marketing materials, such as brochures, flyers, and advertisements.
5. Monitor and analyze the effectiveness of communication strategies and make recommendations for improvement.
6. Collaborate with internal teams to ensure consistency in brand messaging.
7. Stay up-to-date on industry trends and best practices in communication.

Requirements:

1. Bachelor's Degree in Communication, Journalism, Marketing Business or related field.
2. 5-10 Years experience in customer relationship management, corporate communications, public relations, or marketing communications.
3. Familiarity with home loan products, mortgage lending processes, and regulatory requirements is a plus.
4. Demonstrate ability to create high-quality written content for diverse audiences and channels.
5. Experience managing media relations, securing press coverage, and responding to media inquiries.
6. Strong organizational skills and the ability to manage multiple projects simultaneously.

This position offers competitive salary and benefits, as well as opportunities for professional development and growth within the organization. If you are a highly-motivated individual with a passion for communication and marketing, we encourage you to apply for the Communications Specialist position.

Apply for this role today, contact Georgia Keogh at Hire Resolve on LinkedIn or

1 week ago Be among the first 25 applicants

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Additional Career Level Description:

Knowledge and application:

• Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.
• Uses evaluation, judgment, and interpretation to select right course of action.
  
  

• Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.
• Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
  
  

• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
• Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.
  
  

• Impacts short to medium term goals through personal effort or influence over team members.
  
  

• Accountable for own targets with work reviewed at critical points.
• Work is done independently and is reviewed at critical points.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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