755 Impact Area Manager jobs in South Africa

Job title

Consultant - RAFM Strategy Planning and Operations Management.

Gauteng, Roodepoort

September 08, 2025

Strategic Planning Support

• Provide support to the lead role with regard to the Group RAFM strategy in relation to large-scale transformational changes from an execution planning perspective including program design, capacity, costs, benefits, timelines and quality considerations.
• Support the Lead role in managing the business planning cycle for RAFM Group and Operating companies to align the delivery of key strategic imperatives and resource planning.
• Interact with and engage the key RAFM managers in obtaining inputs to the strategic plan on an annual basis, including consideration for historical performance, industry requirements and trends, management priorities and OPCO inputs.
• Develop business cases for strategic transformational projects presenting it to Functional Lead for approval.
• Assist with the preparation and the dissemination of draft strategic plans for RAFM in each calendar year, with the management team.
• Support with the dissemination of the execution plan to all affected and interested stakeholders.

Operational Delivery

• Monitor, review and report on the RAFM strategic initiatives and projects across the group.
• Ensure integration of RAFM strategic initiatives into budget and business plan.
• Support the Lead in assessing and approving the Group RAFM strategic goals to be cascaded to OPCOs.
• Support the Lead in defining the workstream scope required to achieve a given set of strategic program objectives.
• Support line manager in creating the detailed work plan to deliver the scope of the RAFM strategic initiatives and projects.
• Support line manager to facilitate the change management and capability building needed to achieve the RAFM strategy.
• Ensure that reports are available for submission to Executive with timelines and deliverables on the strategic initiatives.
• Maintain relationships with external industry experts to identify market trends, competitive dynamics, acquisition and partnership ideas.
• Define and develop the end-to-end value chain for RAFM strategy planning processes, with both the business and rules of engagement.
• Prepare the RAFM strategy and execution planning documentation that will be used to engage and communicate with key stakeholders.
• Support line manager and HR to formalise and socialise a future fitting integrated RAFM talent strategy through learning and development programmes.

Stakeholder Management

• Identify and manage key stakeholders and customers relating to RAFM strategic delivery.
• Oversee relevant framework development for the supply and performance of services from and to customer and stakeholders.
• Build tactical and operational relationships with management within customer and stakeholder communities to ensure performance is regularly reviewed, improved and managed.
• Support to the line manager to create positive change in awareness and engagement levels of key stakeholders and all staff in supporting the design of a revenue responsible organisation.

Key Deliverables

• Effective diary and calendar management
• Tracking of forum engagements and actions
• Effective Document management

Role Dependencies

• Active support from Senior Manager : RAFM Strategy & Transformation Office
• Understanding of Opco RAFM teams
• Understanding of Internal systems and tools

Qualifications

Education :

• Bachelor’s degree – BCom / B.Sc. or related
• Project Management qualification or certification – Prince / PMBOK
• Change Management certification advantageous
• Preferable - CISA / CISM / CGEIT certifications advantageous
• Regional and international travel (if required)

Experience :

• At least 5 years of strategy planning and operations experience in a complex, technology-oriented industry
• At least 3 to 5 years of transformational programme / project experience.
• A good working knowledge of telecommunications technology principles and application.
• At least 5 years of working knowledge with internal control and governance systems and environments
• Working experience in a Group company environment is beneficial

Capabilities :

• Conceptual Thinker, Problem Solver, Improvement Driver
• Culture and Change Champion, Supportive People Manager, Relationship Manager
• Results Achiever, Operationally Astute

Functional Competencies :

• Service Excellence
• Technical Assurance
• Revenue Assurance Operations
• Fraud Management

Competencies :

• Manages multiple initiatives and projects simultaneously with strong organisational skills and the ability to prioritises effectively under pressure.
• Works collaboratively across teams, embraces change, and approaches challenges with a proactive and solution-oriented mindset.
• In-depth awareness of macro-environmental trends

Apply Before 09 / 04 / 2025

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Date Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)

Description:

The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.

Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.

Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Salary will be commensurate with qualifications and experience.

About the Organization

U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.

Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:

All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.

Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .

Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .

All application materials, including recent reference letters, must be received by January 12, 2026.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

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Western Cape, Cape Town

Hourly Basic Salary (Market related)

An established and innovative global services company is seeking a senior leader to drive excellence in healthcare operations within a fast-paced, data-driven environment. The role focuses on ensuring seamless service delivery, optimising operational efficiency, and managing high-performing teams to deliver exceptional results in clinical data abstraction and healthcare process management. The successful candidate will be responsible for strategic process improvement, customer satisfaction, and people management across large-scale operations.

Key Responsibilities

• Lead operational transitions with minimal impact on service delivery and ensure process stabilisation
• Drive operational efficiency, cost optimisation, and performance improvements across teams
• Partner with cross-functional teams to identify transformation opportunities and deliver measurable value
• Ensure SLA adherence and maintain high levels of client satisfaction
• Build and mentor high-performing teams, focusing on employee engagement, development, and retention
• Support leadership in business development initiatives and process improvement strategies
• Monitor financial performance, including revenue, gross margin, and operational KPIs
  
  

• Graduate qualification required; postgraduate qualifications advantageous
• Minimum 10 years of experience in healthcare operations management within a BPO or similar environment, preferably at a senior leadership level
• Proven experience managing large contact centers and client relationships
• Strong analytical, decision-making, and prioritisation skills
• Excellent communication and interpersonal skills
• Demonstrated ability to manage and develop high-performing teams
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Health Care Provider
• Industries IT Services and IT Consulting

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• Lead operational transitions with minimal impact on service delivery and ensure process stabilisation
• Drive operational efficiency, cost optimisation, and performance improvements across teams
• Partner with cross-functional teams to identify transformation opportunities and deliver measurable value
• Ensure SLA adherence and maintain high levels of client satisfaction
• Build and mentor high-performing teams, focusing on employee engagement, development, and retention
• Support leadership in business development initiatives and process improvement strategies
• Monitor financial performance, including revenue, gross margin, and operational KPIs

• Graduate qualification required; postgraduate qualifications advantageous
• Minimum 10 years of experience in healthcare operations management within a BPO or similar environment, preferably at a senior leadership level
• Proven experience managing large contact centers and client relationships
• Strong analytical, decision-making, and prioritisation skills
• Excellent communication and interpersonal skills
• Demonstrated ability to manage and develop high-performing teams

Our client is a major league Asset Management business that has achieved enormous growth in recent years. To this extent they have built up a robust Operations team – they now have an opening for an Operations Analyst to come in an add value to the core functioning of the engine-room of the business.

The Operations team works closely with the Portfolio Managers, Distribution Team, Risk Team, the Trading Desk and external service providers on a day-to-day basis in order to achieve the highest level of impact to the business from utilising our combined knowledge base and skill as a team.

The role requires a deep understanding of financial markets and instruments, contribute and promote robust operating procedures to create an efficient, responsive and process driven Operations team. The Operations Analyst will report to the Head of Investment Operations who reports into the Chief Operating Officer.
Main duties and responsibilities:
Process:
o Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive and process driven Operations team.
o Improve business understanding of operations processes and procedures.
o Establish and promote enhanced business processes that ensure efficient and effective stakeholder delivery within set expectations and agreed performance standards in the area of accountability and the overall optimisation of the value chain for the business, including:
Performance of reconciliations.
Exception handling. Investigation of significant variances and effective resolution of reconciliation breaks and ad hoc challenges.
Monitoring of the operations mailbox and timeous execution of stakeholder requests.
Take responsibility for daily operational activities.
Liaise with stakeholders, run daily operational activities, receive and execute requests timeously.
Ensure timeous and correct recording of transactions.
Liaise with stakeholders to keep them fully appraised of the progress of queries.
o Reconciliation of trade and fund dealing activity, corporate action and Proxy voting management, cash management and spot FX instruction, reconciliation of cash, positions and performance.
People:
o Share and transfer product, process and systems knowledge to colleagues.
o Collaborate and work with internal teams to deliver required service levels.
o Ensure achievement of own performance objectives.
o Share information with other team members regarding successes, issues, trends and ideas.
o Participate in own professional development and career path.
Ideal qualifications:
B Com (Hons) preferred or appropriate finance qualification.
Ideal experience:
5 years of experience in related role within an Asset Management business
Experience with reconciliations and cash management.
Relevant computer skills and system experience.
Experience in a programming language would be advantageous, but not required.
Knowledge of working with custodians would be advantageous.
Relevant market knowledge.
Competencies & Skills:
Strong analytical skills and attention to detail.
Ability to problem solve.
Ability to work independently (self-starter) and collaboratively in the team in a fast-paced environment.
Proactive: Takes initiative to anticipate and address issues before they arise.
Detail-Oriented: Ensures accuracy and thoroughness in all tasks.
Output-Focused: Demonstrates a strong commitment to understanding and meeting the needs of stakeholders (internal or external)
Collaborative: Works effectively and managing the relationship with both internal teams and external stakeholders and service providers, fostering strong relationships.
Exceptional verbal and written communication skills, with the ability to engage confidently with teams and stakeholders.
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).

To apply for this role please send your CV and supporting documentation to

About the job Management Accountant (Operations)

Job purpose:

Management Accountant required to deal with key issues and provide support and technical input to the commercial and ops teams to deliver insightful analysis, driver process improvement (operations and reporting) in line with the Company strategy and ultimately maximize business value.

Minimum requirements:

• BCom Accounting / Hons Degree in Accounting
• 3 to 5 years in a Management Accounting position
• Experience in a Manufacturing or FMCG essential
• Computer Literate (Syspro / SAP)
• Capex management experience
• Cost centre management / maintenance experience
• Stock take management experience
• Reporting
• Budgeting and forecasting
• Information and data management

Management Accountant: Operational

Area: Citrusdal (Hybrid position)

Salary: +- R70K CTC p.m. (negotiable and depending on experience)

Our client is a producer, packer, and exporter of quality citrus fruit located in the Citrusdal Valley. We are seeking a detail-oriented and proactive Management Accountant to join their passionate and efficient cross-functional team with high regard to leadership, empowerment and trust.

Reporting to the Financial Manager, this is a service role supporting the operational units to make informed cost-efficient decisions and provide transparency of farming operational cost. The pursuit of international best practice will contribute to financial stability of farming operations.

Key Responsibilities:

• Management of data capturing processes and data integrity of various systems

• Ensure cost allocation accuracy

• Data modelling & report writing (Jet Reports)

• Management Reporting and analysis including but not limited to:

• Financial Reporting

• Operations divisional reporting

• Project reporting

• Costing and modeling of projects

• Analyzing key performance indicators within the production operations

• Inventory management

• Support with budgeting processes

• Investigate and report on budget variances

• Audit support

Essential Requirements:

• Applicable tertiary qualification (e.g. BCom Management Accounting/CIMA), with continuous learning attitude

• Relevant and proven experience, preferably within agricultural environment

• Advanced numerical and financial capability

• Aptitude to manage large quantity of data and variables

• Attention to detail

• Analytical skills with practical flair

• Experience in Microsoft products, specifically Dynamics 365 Business Central, PowerBI and advanced excel will be in the candidate’s favor.

• Strong interpersonal, communication and leadership skills, with emphasis on EQ and influence

• Ability to meet deadlines

• Willingness and ability to work and prosper within a team environment

• Self-motivated, driven, resilient and humble 

Overview

The successful candidate, reporting to the Manager Terminal Operations, will be responsible for the following:

• Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow
• Provide view and make recommendations in terms of impact and availability of infrastructure.
• Responsible for airport (terminal operations) capacity through coordinating infrastructure maintenance and development projects.
• Management of real time capacity for exceptional circumstances (events/weather related).
• Adhere to relevant statutory/legislative regulations, SOP’s, operational standards and policies & practices.
• Ensure all resource allocation models are adhered to achieve the required service standards.
• Manage results of all surveys (ASQ, QMS, Compliance) and define corrective action where required.
• Monitor and manage process and system efficiency within airport operations (queuing and processing times) and recommend/implement remedial action where needed.
• Manage employee development initiatives.
• Stakeholder and Relationship Management.
• Oversee Terminal Operations.

• The successful candidate must have a relevant 3 year’s bachelor’s degree.
• The candidate must possess 5 years of Operational experience in Airport Operations/ Operational Equivalent.
• Supervisory experience of 3 years is essential.
• 3 years of Airline Operations experience is recommended for this role.
• Intermediate Knowledge and experience of Microsoft Office applications.

• Analytical skills
• Report writing
• Problem solving
• Good communication skills
• Project Management
• Critical thinking

Positions will be filled in line with ACSA’s values and Employment Equity policy and plan. Preference will be given to members of designated groups that are under-represented and will also be advertised externally.

Should you not hear from us within 30 days of your application, consider your application unsuccessful.

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.