Care Coordinator

Sasolburg, Free State Life Healthcare

Posted 4 days ago

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Job Description

Function Nursing Facility Position Care Coordinator

Introduction

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Sasolburg / Vaal / Lenasia, reporting to the Quality Auditor. The successful candidate will be responsible for enhancing holistic disease management for patients by integrating various aspects of the renal journey. The role aims to improve patient care by supporting the Renal Unit Manager and the Multidisciplinary Team in care activities.

Critical Outputs

  • Financial Risk Management: Identifying deviations from the clinical pathway, managing financial risks related to clinical assessments, authorizations, re-authorizations, and coding. Supporting the Bill Auditor in resolving funding disputes, monitoring costs, analyzing trends, and presenting findings to influence responsible parties.
  • Clinical Risk Management: Conducting clinical pre-assessments post-diagnosis, acting as the primary contact for patients until they can self-manage care. Supporting patients and families with education on care needs throughout their journey.
  • Coordination / Facilitation: Building awareness of the Life Care Coordinator role, managing referrals, tracking patient progress, liaising with healthcare providers, facilitating MDT meetings, and ensuring timely actions. Monitoring patient care pathways, providing support services, follow-up post-discharge, and educating patients to empower informed decisions. Maintaining accurate records and providing emotional support to patients and families.

Requirements

  • Diploma or degree in Nursing, Physiotherapy, Clinical Associates, Paramedics, or related fields covering Anatomy, Physiology, Pathophysiology, and Microbiology. Registered healthcare worker with 3-5 years’ experience.
  • Current SANC / HPCSA registration or relevant medical qualification registration.
  • Knowledge of clinical coding and Life Case Management Toolkit is advantageous.
  • Renal knowledge and Renal Medical Aid billing process familiarity are advantages.
  • Understanding of CPT / CCSA & ICD coding, funder contracts, scheme rules, exclusions, and benefits is advantageous.
  • Knowledge of hospital industry practices and computer proficiency.

Competencies

  • Proficiency in MS Office and Hospital Information Systems (iMEDS, Impilo, etc.)
  • High sensitivity, diplomacy, and strong organizational skills
  • Excellent verbal and written communication
  • Leadership, problem-solving, resilience, and energy
  • Ability to engage diversity, influence others, and uphold ethical standards
  • Relationship building, customer responsiveness, and autonomous work capability
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Care Coordinator

Sasolburg, Free State LIFE Healthcare Group

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Sasolburg/Vaal/Lenasia, reporting to Quality Auditor . The successful candidate will be responsible for facilitating the enhancement of more holistic disease management for patients by seamlessly integrating currently disjointed aspects of the renal journey. Improving patient care by supporting the Renal Unit Manager and the Multidisciplinary Team on care activities.

Function Nursing Facility Sasolburg/Vaal/Lenasia Position Care Coordinator Introduction

A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Sasolburg/Vaal/Lenasia, reporting to Quality Auditor . The successful candidate will be responsible for facilitating the enhancement of more holistic disease management for patients by seamlessly integrating currently disjointed aspects of the renal journey. Improving patient care by supporting the Renal Unit Manager and the Multidisciplinary Team on care activities.

Critical Outputs
  • Financial Risk Management
    • Identifying deviations from the clinical pathway
    • Manage the financial risk related to the clinical pathway including clinical pre-assessment, authorisation and re-authorisation (including clinical coding).
    • Support the Bill Auditor to close out any funding disputes related to clinical pathway products
    • Monitor and report on the cost of the event
    • Analyse trends to identify deviations and influence the responsible persons through presentations and discussion.
  • Clinical Risk management
    • Clinical pre-assessment following initial diagnosis.
    • Acting as primary point of contact for patient from after initial diagnosis until the patient has sufficient knowledge and resources to self-direct care.
    • Supporting the patient and family with education in respect of all care needs as they journey through the Life Healthcare system.
  • Co-ordination/Facilitation role
    • Builds awareness of Life Care Coordinator role with internal & external service providers.
    • Receives criteria-based referrals from relevant care providers and responds within 8 working hours.
    • Tracks patients referred with a diagnosed health pathway to ensure all diagnostics and follow-up appointments are booked to facilitate patient transition to next step of care program.
    • Tracks patients test results to determine what further action is required, liaising with Dr and or members of the multidisciplinary team (MDT).
    • Provides administrative support and facilitates MDT meetings including preparing patient notes, images etc. and organizing and recording the content of meetings.
    • Updates each patient record with outcome of MDT meetings and communicates with relevant healthcare partners as required.
    • Takes responsibility for all outcomes identified for Life Care Coordinator at MDT meetings and actions in a timely manner liaising with internal and external healthcare partners.
    • Assesses patient needs for support services and suggest referrals.
    • Monitoring, coordinating and tracking the care of a patient on clinical care pathways to improve health, treatment or end of life outcomes.
    • Assessing the care and services required by the patient and for making the necessary referrals to the multi-disciplinary team/support service partners.
    • Post-discharge follow-up and monitoring.
    • Completes data reports and patient records in relation to interventions.
    • Educates patients by providing information on available care options to empower the patient to make informed decisions and participate in their plan of care/goal setting.
    • Provides emotional support to patients and families to navigate the journey through the relevant care pathway.
    • Prioritizes own workload and develops systems to improve effectiveness of post.
Requirements
  • Diploma or degree in Nursing, Physiotherapy, Clinical Associates, Paramedics as Critical Care Assistants or Emergency Care Practitioners or any other qualification that covers Anatomy, Physiology, Pathophysiology and Microbiology as foundational courses. Clinical Qualification, minimum requirement a registered healthcare worker with at least 3-5 years’ experience.
  • Current SANC/HPCSA registration or appropriate to relevant Medical Qualification registration.
  • Knowledge of the clinical Coding and Life Case Management Toolkit an advantage
  • Renal knowledge an advantage
  • Knowledge of Renal Medical Aid billing processes an advantage
  • Knowledge and understanding of CPT/CCSA & ICD coding an advantage
  • Knowledge of funder contracts, scheme rules, exclusions and benefits an advantage
  • Knowledge or clear understanding of hospital industry and practices
  • Computer proficiency
Competencies
  • MS Office and Hospital Information Systems (iMEDS, Impilo etc.)
  • High level of sensitivity and diplomacy
  • Strong organization skills and ability to prioritize
  • Verbal & Written communication skills.
  • Leading by example
  • Problem-solving, analysis and judgement
  • Resilience, drive & energy
  • Engaging diversity
  • Influencing skills
  • Excellence orientation
  • Ethical behaviour
  • Building relationships & networking
  • Customer responsiveness
  • Able to work autonomously without close supervision.
Email Closing date Monday, August 18, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager.External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.

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Wellness Assistant - Clicks Sky City Mall

Vereeniging, Gauteng Clicks Group Limited

Posted 28 days ago

Job Viewed

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Job Description

Wellness Assistant - Clicks Sky City Mall

Listing reference: click_019554

Listing status: Online

Apply by: 24 March 2025

Position summary

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Key Responsibilities
  • Deliver exceptional customer service through in-store visibility and proactivity to customer needs.
  • Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling.
  • Ensure stock availability in the healthcare aisles through compliance with stock management principles.
  • Prevent wastage by adhering to stock rotation principles.
  • Follow all risk management policies to prevent stock losses.
  • Maintain high standards of hygiene and cleanliness within the store.
  • Assist in product merchandising by following the merchandising guidelines.
  • Adhere to all store standard operating procedures.
  • Focus on own development and product knowledge to ensure continuity of service.
Job Knowledge
  • Essential: Basic health, fitness and supplements product knowledge
  • Essential: Basic knowledge of retail store operations principles
Job Related Skills
  • Essential: Good communication and interaction skills
  • Essential: Customer and service orientation
  • Essential: Selling skills
  • Essential: Merchandising skills
Job Experience
  • Essential: At least 1 year related experience
  • Essential: Experience working with sports nutrition and vitamin related products
Education
  • Relating and Networking
  • Persuading and Influencing
  • Following Instructions and Procedures
  • Delivering Results and Meeting Customer Expectations
  • Presenting and Communicating Information
  • Achieving Personal Work Goals and Objectives
  • Coping with Pressures and Setbacks
  • Adapting and Responding to Change
  • Adhering to Principles and Values
  • Planning and Organising
  • Working with People

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

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