Healthcare Compliance Coordinator (ABA Therapy) - EST hours (Remote)

Vereeniging, Gauteng ISTA Solutions

Posted 17 days ago

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Job Description

Overview

STA Personnel Solutions South Africa — a global BPO partnering with a USA-based client offering ABA Therapy — is seeking a diligent Compliance Coordinator to ensure timely submission and verification of session notes by RBTs. This role involves daily follow-ups with field staff regarding unsubmitted or unverified session notes from the previous day, using the Rethink platform. The ideal candidate must possess excellent communication skills, a proactive approach to accountability, and the ability to manage a high volume of interactions in a way that remains approachable and respectful.

Responsibilities
  • Daily Monitoring: Pull reports from the Rethink platform to identify unsubmitted or unverified session notes from the previous day.
  • Staff Follow-Up: Contact RBTs via email, phone, or text to remind and assist them in completing their session notes. Utilize existing email templates for consistency.
  • Issue Resolution: Identify and address any technical issues or barriers preventing timely submission, escalating concerns to the supervisor when necessary.
  • Documentation: Maintain accurate records of follow-up communications and outcomes.
  • Relationship Management: Approach interactions with RBTs in a friendly and supportive manner to encourage compliance without causing discomfort.
Requirements
  • Experience: Prior experience in the US healthcare sector is preferred. Familiarity with Applied Behavior Analysis (ABA) practices and the role of RBTs is highly advantageous.
  • Technical Skills: Proficiency in using electronic health record systems; experience with the Rethink platform is a plus.
  • Communication Skills: Strong verbal and written communication skills with the ability to convey reminders and instructions clearly and empathetically.
  • Organizational Skills: Ability to manage a large volume of follow-ups daily, ensuring no RBT is overlooked.
  • Problem-Solving: Capable of identifying issues hindering session note submission and collaborating with team members to find solutions.
  • Interpersonal Skills: Approachable and friendly demeanor to encourage positive relationships with field staff.
Preferred Skills
  • Understanding of ABA terminology and the importance of session notes in client progress tracking.
  • Experience in a compliance or quality assurance role within a healthcare setting.
  • Ability to adapt communication styles to suit different personalities and situations.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Health Care Provider
  • Industries: IT Services and IT Consulting

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Patient Communications Coordinator (US Healthcare) - EST Hours (Remote)

Vereeniging, Gauteng ISTA Solutions

Posted 20 days ago

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Virtual Data & Communications Coordinator (US Healthcare) - EST Hours Virtual Data & Communications Coordinator (US Healthcare) - EST Hours

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ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are hiring!

We are currently looking for a perceptive and proactive Virtual Data & Communications Coordinator with experience in U.S. healthcare industry. This fully remote role requires working Sunday to Thursday, 9am - 6pm EST. This is an exciting role designed for someone who is eager to contribute across multiple areas by providing critical data accuracy and communication support aligned with U.S. healthcare standards and workflows.

PLEASE NOTE:

  • Working Hours: Sunday to Thursday, 9am - 6pm EST (this currently equates to 15:00pm to midnight South African time, subject to change according to daylight savings with the US.)
  • Work Environment: This is a fully remote role based in South Africa.
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered

Responsibilities:

  • Data Entry: Perform daily checks of customers' EHR systems to verify that the database contains accurate information, manually extracting and uploading missing data as needed
  • Quality Control: Ensure data accuracy and compliance with established requirements and workflows, performing data cleaning where necessary
  • Core Workflow: Manage and support the daily communications process, including overseeing the sending and responding to messages on a regular schedule using the internal system. Assist in monitoring messaging quality and ensure timely follow-up with contacts, collaborating with AI tools as they are implemented
  • Data Processing: Oversee data extraction and processing of information primarily handled by AI, maintaining responsibility for all aspects of quality control

Requirements

  • 6 months to 1 year experience in the U.S. healthcare industry (experience with EHR systems or healthcare admin preferred)
  • Excellent communication skills in English, with the ability to conduct sensitive and nuanced conversations professionally
  • Highly detail-oriented, organized, and proactive with strong problem-solving skills
  • Computer literate with proficiency in Microsoft Office (Outlook and Word; no advanced Excel required)
  • Ability to work independently in a fast-paced, remote environment
  • Familiarity with navigating databases and digital communication tools
  • Reliable internet and power backup solution as outlined above

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries IT Services and IT Consulting

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Wellness Assistant - Clicks Sky City Mall

Vereeniging, Gauteng Clicks Group Limited

Posted 22 days ago

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Job Description

Wellness Assistant - Clicks Sky City Mall

Listing reference: click_

Listing status: Online

Apply by: 24 March 2025

Position summary

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Key Responsibilities
  • Deliver exceptional customer service through in-store visibility and proactivity to customer needs.
  • Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling.
  • Ensure stock availability in the healthcare aisles through compliance with stock management principles.
  • Prevent wastage by adhering to stock rotation principles.
  • Follow all risk management policies to prevent stock losses.
  • Maintain high standards of hygiene and cleanliness within the store.
  • Assist in product merchandising by following the merchandising guidelines.
  • Adhere to all store standard operating procedures.
  • Focus on own development and product knowledge to ensure continuity of service.
Job Knowledge
  • Essential: Basic health, fitness and supplements product knowledge
  • Essential: Basic knowledge of retail store operations principles
Job Related Skills
  • Essential: Good communication and interaction skills
  • Essential: Customer and service orientation
  • Essential: Selling skills
  • Essential: Merchandising skills
Job Experience
  • Essential: At least 1 year related experience
  • Essential: Experience working with sports nutrition and vitamin related products
Education
  • Relating and Networking
  • Persuading and Influencing
  • Following Instructions and Procedures
  • Delivering Results and Meeting Customer Expectations
  • Presenting and Communicating Information
  • Achieving Personal Work Goals and Objectives
  • Coping with Pressures and Setbacks
  • Adapting and Responding to Change
  • Adhering to Principles and Values
  • Planning and Organising
  • Working with People

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

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Operational Emergency Care Practitioner

Evaton, Gauteng R500000 - R1000000 Y Mediclinic Group

Posted today

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Job Description

Important Notice

Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.

Operational Emergency Care Practitioner

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ER24 Vaal | Vanderbijlpark, Emfuleni | South Africa
Closing date: 12/09/2025

Number of positions: 1

Recruiter name: Natalie Williams

Reference number: 63315

Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To deliver excellent critical care within the operational environment based on sound clinical judgment, current evidence, and to display clinical leadership with ER24.

KEY RESPONSIBILITY AREAS
Oversee and ensure operational readiness for emergency calls

Administer patient care in line with scope of practice

Market and maintain a positive public image for ER24

Provide basic shift administration services

Required Education
ESSENTIAL EDUCATION:
Bachelors of Technology (Btech) Emergency Medical Care or Bachelor Emergency Medical Care

DESIRED EDUCATION:
Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous. If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.

Required Experience
ESSENTIAL MINIMUM EXPERIENCE:
Newly qualified ECP / Operational EMS experience

DESIRED EXPERIENCE:
Previous EMS Operational experience

Required Job Skills And Knowledge

  • Facilities, travel routes and demographical area
  • HPCSA guidelines and scope of practice
  • Application of best practice
  • EMS environment
  • Proficiency in the English language (written and verbal)
  • Computer literate (Microsoft Office)
  • Patient Report Forms

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
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