63 Healthcare jobs in Fish Hoek

KEY RESPONSIBILITIES Regulatory Compliance & Governance

• Ensure compliance of healthcare, pharmaceutical, food, nutritional, veterinary, and medical device portfolios with SAHPRA, Act 36, and international regulations.
• Oversee product registrations, renewals, amendments, and dossier upgrades.
• Monitor, interpret, and implement changes in regulations, advising business and marketing teams.
• Approve and sign off product labelling, packaging, and marketing material in line with regulatory and advertising standards.
• Lead regulatory audits, compliance reviews, and risk assessments.

• Provide regulatory input during concept, development, and launch stages.
• Support formulation, actives sourcing, and compliance of new product pipelines.
• Draft and review product information leaflets, labels, and inserts.
• Project manage timelines for dossier submissions and new product launches.

• Ensure adherence to GMP, PQMS, and site compliance requirements.
• Conduct gap analyses on dossiers and quality systems, implementing corrective actions.
• Develop validation protocols, product release protocols, and SOPs.

• Manage product registrations in SADC and other markets.
• Build and maintain relationships with international regulatory bodies.

• Act as regulatory advisor to cross-functional teams.
• Maintain detailed regulatory project records and ensure clear audit trails.
• Identify, assess, and mitigate regulatory risks across business operations.

• Bachelor’s Degree in Pharmacy, Food Science, Nutrition, or related field .
• 5+ years’ experience in animal health regulatory affairs (healthcare and / or food).
• Strong knowledge of SAHPRA, Act 36, GMP & IAMA certification and international regulatory frameworks,
• Proven track record of managing product registrations, dossiers and NPD compliance .
• Experience liaising with regulatory authorities, managing audits, and driving compliance initiatives.

Overview

Regional Manager (Healthcare) at Empact Group. The Regional Manager will oversee multiple healthcare locations within the organization, drive operational success, lead in-office restaurant teams, and ensure consistent execution of company standards across all locations in the region. The ideal candidate will have strong leadership, a proven track record of meeting and exceeding sales targets, and the ability to manage a geographically dispersed team.

• Matric / Grade 12 (Bachelor's degree advantageous)
• At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
• Experience in the food industry will be advantageous
• Understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• Proven track record of meeting and exceeding sales targets and operational goals
• Excellent problem-solving and decision-making abilities
• Proficiency in Microsoft Office Suite and other relevant software applications
• Flexibility to travel regularly within the region
• Good working knowledge of HSE
• Healthcare experience required

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Excellent customer service skills
• Excellent communication and presentation skills
• Financial acumen and report writing
• Leadership and people management skills
• Consequence management and results orientation
• Driven, self-motivated with strong problem-solving and negotiation skills

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Develop and implement strategies to drive revenue growth and increase profitability
• Manage Unit/Catering Managers to resolve operational issues
• Ensure profitability and sustainability of units and secure future business
• Ensure contractual obligations are met and manage contracts within SLAs
• Support diverse teams of clients to achieve strategic goals
• Facilitate training and development of Catering Managers to improve service offerings
• Ensure labour force planning aligns with budget
• Manage unit costs and expenditures within region
• Manage and audit fixed and other assets
• Exceed client expectations in line with Health, Safety and Environmental policies
• Accurately manage all unit financials with support from unit/project Managers
• Attend relevant meetings with clients and management teams and communicate to units
• Regularly meet with clients to ensure contract success and keep them updated on progress
• Build and maintain client relationships
• Engage with union officials at the highest level as required
• Stay informed on industry trends and market conditions to inform decision-making and strategic planning

• Driver's License with own vehicle
• Highly pressurized environment with long hours

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information which you provide to the Company will be held and/or stored securely for recruitment purposes, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI).

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators

Ensure seamless transition and flawless service delivery

• Focus on transition with ‘Zero’ impact on service delivery
• Focus on efficiencies - leaner, greener and faster
• Focus on Process stabilization & sustained delivery
• Reducing operation costs
• Make TBP more effective
• Build effective process management system
• FTE headcount
• Revenue from the BU Vs. Target
• Gross Margin for the BU
• MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

• Deliver on client benefits through innovation and improvements
• Create plan to deliver efficiency
• Strengthen operational team as well as support functions to minimize leakages
• Partner with transformation team for value delivery
• Identify transformation opportunities where available
• Customer Satisfaction Survey results Vs. Desired
• Performance Index
• Improvement through Innovation

People management

• Engagement plan for each stage of employees
• Focus on employee training and development with regard to building domain expertise
• HIPO engagement initiatives to be reviewed regularly
• Cross training and skill enhancement for managing high influx of volume
• Support to Line HR and utilize their expertise more from a people engagement and retention perspective
• Ensure minimal staff attrition and high levels of engagement
• Employee Attrition Rate
• Employee Engagement Surveys

Provide assistance to industry and BU leadership for development of strategies for business development and process improvements. Working on Strategic Priorities such as (but not limited to):

• Look for opportunities to deliver additional savings for the clients
• Deliver operational efficiency improvements for both the call centre and Client
• Assistance in business development as and when required
• Reduction in Overheads as % of Revenues
• Participation in people development initiatives
• Process improvement
• USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery

Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS

Financial Dimensions: Managing the revenue and profitability and Value Delivery

KEY DECISIONS

Decisions you make by yourself

• Strategic improvement for process delivery
• People / management rationalization

INTERACTIONS

Internal Job Role you need to interact with internally in the organization to enable success in your day to day work

• Business HR Team
• Corporate HR for staffing, internal movement, training, learning and development
• Finance Team
• Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

• Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement

Educational Qualifications

Graduate in any field

Post graduate is preferable

Functional Skills

Experience of managing Healthcare Operation

Client relationship management

Managing large contact center

Behavioral Skills

Decisions making

Prioritization

Analytical skills

People management

Excellent communication skills

Purpose of the role:

The successful candidate will manage the assigned unit in alignment with the sector's strategy, contractual obligations, and regulatory requirements. Responsibilities include overseeing food production processes, delivering high-quality food services to clients, and managing the execution of creative events and functions.

Education and Experience Requirements:

• A relevant tertiary qualification in food and beverage services, hospitality, or culinary arts is preferred.
• A minimum of 10 years of experience in hospital catering is essential.
• Proven experience in competitive and sensitive markets is mandatory.
• Project management experience within the hospitality or catering industry is advantageous.
• Experience with implementing change programs and unit mobilization is beneficial.
• Familiarity with working within brand guidelines to achieve outcomes.
• Experience in costing, budgeting, forecasting, and invoicing is a plus.
• Experience is hospital catering is advantageous
• Demonstrated ability in managing successful teams or departments.
• A valid driver's license is required.

Key areas of responsibilities:

• Manage daily operations of the unit in line with sector strategy, contract terms, and statutory requirements.
• Oversee the implementation of efficient food production processes.
• Deliver exceptional quality service to clients.
• Manage and coordinate the execution of creative functions and events.
• Lead menu planning, standardization, adoption, and costing.
• Ensure kitchen staff adhere to standardized recipes and maintain high food quality.
• Oversee daily bookkeeping, including capturing sales, stock management, and banking.
• Monitor and manage gross profit to meet budget targets.
• Maintain optimal stock levels.
• Ensure the efficient use and functionality of the electronic meal ordering system.
• Oversee health, safety, and environmental compliance, ensuring records are up to date.
• Lead workforce planning, payroll administration, performance management, and leave management.
• Enhance the customer experience through feedback and data-driven improvements.
• Ensure adherence to client service level agreements to maintain high service standards.

Knowledge, Skills, and Competencies:

• Strong understanding of the hospital catering environment.
• Knowledge of South African laws and industry regulations.
• Exceptional customer service and operational management skills.
• Excellent communication and leadership abilities.
• Ability to organize and deliver outstanding events.
• Expertise in budget management and cost-saving initiatives.
• Proficient in drafting and analysing reports.
• Strong profit optimization skills are essential.

Main purpose of the job:

The incumbent will be responsible for managing dietetic food services within the hospital kitchen in conjunction with the Manager, as well as managing all Health and Safety Audits.

Desirable education and experience:

• Tertiary qualification in Dietetics
• At least 2 years relevant experience
• Previous dietetics experience within a hospital environment is advantageous
• Experience in hygiene control
• Experience in menu analysis
• Experience in therapeutic diets
• Hospital experience is advantageous
• Computer literate (MS Office)

Knowledge, skills and competencies:

• Good knowledge of catering practices within a hospital environment
• Excellent communication skills at all levels
• Good presentation skills
• Problem solving
• Multilingual skills are advantageous
• Ability to conduct on-the-job training with staff
• Professionalism
• Reliable and dependable
• Creative flair
• Excellent customer service skills

Key areas of responsibilities:

• Monitor and manage hygiene control, menu analysis, and therapeutic diets
• Maintain and uphold hygiene standards at all times
• Advise the Catering Team on nutritional principles
• Assist with menu planning
• Assist with dietary plans and diet modifications
• Guide food selection, preparation, and quality
• Consult with Clinical Dieticians and Medical team to determine nutritional needs and diet restrictions of patients
• Ensure dietary norms are met

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information provided will be stored securely for recruitment purposes. Information may be retained electronically or in hard copy, with secure storage and regular audits in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI).

Overview

We would need a qualified nurse who is capable of approving first time casuals as well as will be prepared to take on the role of training officer. We are seeking a qualified and experienced Occupational Health Nurse with strong knowledge of Food Safety and GMP standards to join our team. The successful candidate will be responsible for employee health assessments, medical surveillance, staff onboarding and delivering training programs aligned with food safety and occupational health requirements.

Must be able to speak, read and write English and Afrikaans fluently. Please email your detailed word doc CV to

• Conduct pre-employment, periodic and exit medical examinations for staff.
• Manage employee health records in line with company policy and legal requirements.
• Support the staff onboarding process including health screening and orientation.
• Develop and deliver training programs related to food safety, personal hygiene and workplace health.
• Provide first aid and emergency medical support as required.
• Monitor workplace conditions and recommend improvements to ensure health, safety and food safety compliance.
• Participate in HACCP / FSSC 22000 / ISO 22000 implementation through health-related PRPs.

• Registered Professional Nurse with Occupational Health Nursing qualification.
• Minimum 3?5 years experience in Occupational Health Nursing, preferably in a food manufacturing or FMCG environment.
• Knowledge of Food Safety Standards (ISO 22000 / FSSC 22000 / GMP / HACCP).
• Strong understanding of occupational health legislation (OHSA COIDA, etc.).
• Computer literacy (MS Office, health record systems).
• Excellent communication, training and interpersonal skills.

• Strong attention to detail and record-keeping.
• Ability to work independently and in a team.
• Proactive approach to workplace health and food safety.
• Good organizational and time management skills.

Negotiable depending on experience

Environmental Safety, Lotus Notes, Bank Reconciliation, ITIL, E-Commerce

Full-Time

years

1

Overview

Operational Emergency Care Practitioner at Mediclinic Group. This role focuses on delivering excellent critical care within the operational environment with sound clinical judgment and current evidence, while demonstrating clinical leadership with ER24.

• Oversee and ensure operational readiness for emergency calls
• Administer patient care in line with scope of practice
• Market and maintain a positive public image for ER24
• Provide basic shift administration services

Required Education
ESSENTIAL EDUCATION: Bachelors of Technology (Btech) Emergency Medical Care or Bachelor Emergency Medical Care

Desired Education
Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa; training to be completed during probation if not compliant at time of application.

Required Experience
ESSENTIAL MINIMUM EXPERIENCE: Newly qualified ECP / Operational EMS experience

Desired Experience
Previous EMS Operational experience

• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Application of best practice
• EMS environment
• Proficiency in the English language (written and verbal)
• Computer literate (Microsoft Office)
• Patient Report Forms

Job Type: Paramedical

Workplace Type: On-site

Permanent

Location: ER24 Western Cape - West | Milnerton, Cape Town, South Africa

Closing date: 02/10/2025

Number of positions: 1

Recruiter name: Natalie Williams

Reference number: 63831

EEO / Internal candidates All applicants will be considered with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, and internal applicants who meet minimum requirements.

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

The Clicks Group is looking to bring in a new National Clinic Services Manager to work within the Healthcare Services department. The role is based at Clicks Head Office in Cape Town and will report into the Healthcare Services Manager.

Job Purpose:

To generate, develop, improve and implement a profitable business offering for clinics by developing new business opportunities in line with Clicks Healthcare strategy, by cultivating and managing internal, industry and government stakeholder relationships.

Job Objectives:

• To identify and develop new appropriate healthcare opportunities, services and business relationships, in line with the company’s health strategy, profitability expectations and legal requirements.
• To profitably manage the clinics, outside of operations, as a business by providing timeous reports on the progress and identifying and responding to trends.
• To effectively influence, network and reach decisions with business partners across functions for the effective implementation of strategy for the success of clinics.
• To manage the process of designing, developing and implementing all new and updated healthcare services, working across different departments of Clicks and using appropriate training and necessary change management processes.
• To drive continuous business process improvements and implement projects to embed clinic services excellence, manage risk and ensure quality patient care.
• To ensure ethical and legal compliance with the South African Nursing Council, good pharmacy and clinic practice and all other ethical and legal requirements in order to minimise professional risk and embed excellence in Primary Health Care.
• To drive integration between clinic services, dispensary and front shop operations.
• To lead, train and develop the Nursing Practitioners to ensure effective team development and delivery to meet business needs.

• Health related qualification (NP qualification, B.Pharm, QPB qualification, and other health related qualifications to be considered)
• Registered with SAPC

• 5 -10 years’ experience in a healthcare profession
• 2-3 years’ experience in a commercial business environment

• Best Practice in nursing/clinic services in retail
• Financial and business acumen
• Business process
• Relating and Networking
• Persuading and Influencing
• Deciding and Initiating Action
• Entrepreneurial and Commercial Thinking
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Presenting and Communicating Information

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ER24 Western Cape - West| Milnerton, Cape Town | South Africa

Closing date: 02/10/2025
Number of positions: 1
Recruiter name: Natalie Williams
Reference number: 63831
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

To deliver excellent critical care within the operational environment based on sound clinical judgment, current evidence, and to display clinical leadership with ER24.

Oversee and ensure operational readiness for emergency calls

Administer patient care in line with scope of practice

Market and maintain a positive public image for ER24

Provide basic shift administration services

ESSENTIAL EDUCATION: Bachelors of Technology (Btech) Emergency Medical Care or Bachelor Emergency Medical Care

DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous. If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.

ESSENTIAL MINIMUM EXPERIENCE: Newly qualified ECP / Operational EMS experience

DESIRED EXPERIENCE: Previous EMS Operational experience

• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Application of best practice
• Proficiency in the English language (written and verbal)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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