9 Healthcare Solutions jobs in South Africa

Job Title: Remote Patient Care Coordinator

Work Schedule: 3:00 PM - 11:00 PM

Employment Type: Independent Contractor / Remote

About the Role:

We are seeking a detail-oriented and highly organized Patient Care Coordinator to join our remote team. In this role, you will be responsible for coordinating and scheduling nursing staff to ensure seamless patient care delivery. The ideal candidate will have prior experience in healthcare staffing or scheduling, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Coordinate and schedule nurses for patient care assignments.
• Maintain accurate and up-to-date nurse rosters and shift calendars.
• Respond to scheduling requests and resolve conflicts promptly.
• Liaise with healthcare facilities and nursing staff to ensure coverage and quality care.
• Document interactions, schedule changes, and follow-up actions in the system.
• Monitor ongoing assignments to ensure punctuality and attendance compliance.
• Assist in onboarding new nurses to the scheduling system as needed.

Requirements:

• Minimum 1-2 years of experience in nurse scheduling, patient coordination, or healthcare staffing.
• Strong knowledge of shift management and coordination practices.
• Excellent verbal and written communication skills.
• Comfortable using scheduling software and internal platforms (experience with EMR/ATS systems is a plus).
• Reliable high-speed internet connection, own laptop/PC.
• Able to work independently with minimal supervision.
• Availability to work from 3 PM -11 PM, including some weekends or holidays if needed.

Preferred:

Experience working in a healthcare staffing agency or facility.

Knowledge of compliance and credentialing procedures.

Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live.

We have high expectations for you as a Patient Care Representative. We need you to:

• Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting.
• Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic.
• Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone.
• Perform general office duties as assigned.

You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference.

We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description .

We serve all people, regardless of ability to pay.

Patients at our Community Health Centers

STA Personnel Solutions in South Africa, a global BPO company partnering with a USA-based client offering private medical transportation, is seeking an Emergency Medical Services (EMS) Dispatcher . The ideal candidate will be resilient, able to remain composed in challenging situations, including when dealing with EMTs, and thrive in a fast-paced environment with strong attention to detail and organizational skills.

This position requires flexibility, with shifts spanning from Monday to Sunday, including up to 12-hour shifts across 2 to 3 days and shorter shifts on remaining days.

PLEASE NOTE:

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection are mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a remote role for South African Citizens only.

Duties may include:

• Answering incoming calls, including administrative, non-emergency, and emergency calls.
• Demonstrating professional etiquette.
• Promptly determining appropriate response levels.
• Triaging calls and entering data into the computer system.
• Data entry with critical attention to detail.
• Monitoring the dispatch system to ensure units are en-route, post moves are timely, and other units are within acceptable distance.
• Communicating routing instructions.
• Investigating and reporting all time exceptions.
• Completing and submitting daily reports.

Requirements:

• Experience in the healthcare industry is beneficial.
• Previous dispatch or coordination experience is an advantage.
• Customer service skills.
• Ability to prioritize multiple tasks and work independently or as part of a team.
• Competent radio communication skills.
• Excellent English communication skills (written and verbal).

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Entry level

• Full-time

• Customer Service

• IT Services and IT Consulting

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STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.

We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.

• Working Hours: EST hours, Monday - Friday
• Work Environment: Remote role for South African citizens only
• Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
• Power Backup: Reliable power backup required to handle load shedding and outages

• Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
• Exceptional speed, attention to detail, and ability to perform under pressure
• Strong computer navigation skills, including MS Office and Outlook
• Organized and resilient—able to stay calm and focused in a fast-paced environment
• Communication skills are less critical than precision, reaction time, and follow-through

• Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
• Calculate ETA and crew availability in real time
• Coordinate with EMS crews to ensure successful execution of runs
• Maintain detailed records of bids and calls

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting

Referrals can double your chances of interview success with ISTA Solutions.

Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa

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Gail’s Homecare is a non-medical, in-home care provider that maintains the highest quality standards in the industry.

Our goal is to add value to the lives of our clients and to those who love them and to provide personal care to the patient in their residence.

We are based in Lithonia, Georgia and our services are available in the areas of Clayton, Cobb, Dekalb, Douglas, Fayette, Fulton, Gwinnett, Henry, Jackson, and Rockdale County.

In Gail's Homecare, we value our employees the same way we value our clients!

We are currently seeking for a compassionate, highly-skilled, and reliable personal care assistant (PCA) to serve as part of our growing home health care team.

In this role, you will work with our clients in their homes, helping them with basic personal hygiene and domestic tasks as needed, according to their requirements and limitations. You will provide compassionate care and assistance and document clients' progress to help ensure their overall wellbeing.

If you have the following requirements and qualifications, we want you!

Salary: $13 per hour

Shift: 4h shift
flexible hrs

Qualifications

CPR/ BLS First Aid (Required)

High School Diploma or GED required

At least one year of full time professional experience in a healthcare setting is required; three to five years is strongly preferred

Significant experience working in a home health care environment is strongly preferred

Mastery of the English language, written & verbal

Attendance of eight (8) hours of personal care-oriented services per year.

Participation in professional meetings when directed

Ability to work closely supervised to ensure competence in providing client care

Experience in domestic work or housekeeping is a plus

Able to lift heavy objects, help move clients, and perform physical tasks

Patience and ability to remain calm in stressful situations

Willingness to conduct domestic and personal tasks requested by the client

Prompt and reliable

Warm and caring personality

Commitment to treating clients with dignity and respect

Willingness to comply with all legal and institutional requirements and guidelines

Requirements

Driver's License/State-issued ID

PCA Certification

Current CPR Card

TB Results

Social Security Card

Must have existing fingerprinting background check

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Food Services Manager (Medical Facility), Pretoria

Our client, a Medical Facility, based in Pretoria East, is seeking to recruit an experienced and dedicated Food Services Manager to lead their food and kitchen department, coffee shop and housekeeping department.

Duties and Responsibilities

• Manage & oversee all aspects of the food services, coffee shop, and housekeeping departments.
• Knowledge of finances, budgeting, procurement and stock control.
• Relevant Clinical knowledge and experience in special diets & menu planning.
• Relevant knowledge in Occupational Health and Safety regulations.

Qualification & Requirements

• A relevant tertiary qualification such as a Diploma in Hospitality Management/Food Technology or a BSc in Food Science.
• A minimum of 5 years of experience in a management role, preferably within a hospital / therapeutic environment.
• Proven expertise in financial reporting, stock control, and staff management.
• In-depth knowledge of health, hygiene, and safety regulations.
• Excellent communication and interpersonal skills.
• Must have a valid driver's license and own transport.

Hours

• Monday - Friday, 08h00 - 17h00
  
• Overtime as required
  

Appointment

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful

To provide leadership and strategic direction to the Governance, Compliance & Legal Services Department regarding legal, governance, and organizational compliance with legislative, regulatory, and policy requirements, as well as other duties assigned by the Executive or Board of Trustees.

• Contribute to the development and review of the Scheme's strategic plan.
• Develop operational plans aligned with the Scheme's strategic goals.
• Develop compliance management strategies, governance frameworks, and related policies.
• Create compliance plans and oversee their implementation.
• Participate in the development of long-term operational plans as a member of the Executive team.

• Provide legal advisory services to various units, including the Board and its committees.
• Handle legal tasks, litigation, and disputes, advising on appropriate actions.
• Review legal documents, conduct legal research, and provide solutions.
• Manage contract drafting, negotiation, and contract management systems.
• Advise on contractual and policy compliance matters.
• Lead litigation management, including representation at regulatory authorities and CCMA.
• Support legal aspects of projects initiated by other departments.
• Generate reports for the Board and committees.

• Maintain an effective compliance system within the Scheme.
• Define and review the Scheme's compliance policies and universe.
• Identify risks, develop mitigation strategies, and monitor compliance.
• Report non-compliance issues and facilitate training to promote a compliance culture.
• Assist in amendments of Scheme rules and liaise with external stakeholders on compliance matters.

• Participate in Board activities, prepare reports, and track decision implementation.
• Develop and review governance documents and conduct governance training.
• Assist in organizing the Annual General Meeting and manage secretariat services.

• Manage the department's operational budget and monitor expenditures.
• Provide financial reports and ensure budget compliance.

• Liaise with regulators and represent the Scheme at tribunals.
• Support the Scheme's business units with legal and compliance expertise.

• Lead and develop the team, manage staffing and succession planning.
• Oversee performance management and foster a high-performance culture.

• LLB/BA Law; postgraduate qualification in compliance or governance is advantageous.
• At least 10 years in Legal, Risk, and Compliance, with 5+ years in senior management.
• Minimum 5 years' experience in the Medical Aid or Financial Services Industry.

• Legal Degree
• Extensive knowledge of the Medical Aid Industry and Legal Risk and Compliance.

To provide leadership and strategic direction to the Governance, Compliance & Legal Services Department with regard to duties, functions and responsibilities associated with legal, governance and organizational compliance to legislative, regulatory and policy requirements, as well as any other instructions, duties and responsibilities as may be allocated to the Executive by the Executive's superior or the Board of Trustees (Board).

Strategy, planning and execution

• Contribute to the development and review of the Scheme's strategic plan
• Develop the unit's operational plans in order to align them with the Scheme's strategic goals and objectives
• Develop the compliance management strategy and framework, governance framework and related policies for the Scheme
• Develop compliance plan for the Scheme
• Direct implementation to the strategy, policy and plans for leagal and compliance governance across the scheme
• Participate as a member of the Executive team in the development of the long-term integrated and cross-fnctional operations plans
  
  

• Facilitate and provide legal advisory services across business units of the Scheme including the Principal Officer (PO), Board, and its committees
• Deal with legal tasks, litigation, and legal disputes between the Scheme and third parties, and advise on appropriate action
• Review legal documents and correspondences and collect evidence on legal matters, and conduct the necessary legal research and provide solutions
• Monitor and direct contract drafting and negotiation services to the Scheme
• Oversee the development of contract management systems including contract registers
• Provide advice on contractual matters
• Initiate and review the Scheme rule amendments and manage amendments thereto
• Provide advice on policy compliance matters
• Lead and facilitate litigation management for the Scheme
• Appear for the Scheme at regulatory authorities and CCMA
• Provide legal support in projects initiated by other departments
• Generate reports for the Board and its committees
  
  

• Maintain the effective, ef?cient, and transparent system of regulatory and ethical compliance within the Scheme
• Define the Scheme compliance and policy universe, and facilitate ongoing reviews
• Identify risks associated with compliance to laws and regulations, and develop mitigation strategies
• Monitor compliance to the Scheme compliance frameworks, policies and procedures
• Monitor compliance to regulatory requirements including areas of non-compliance, address non-compliance and track improvements as required
• Monitor legislative and regulatory changes and integrate changes into the policies and frameworks
• Report on non-compliance issues to management and the governance structures, such as the Board and its committees
• Conduct training on compliance to stakeholders by identifying gaps or issues within the organization
• Facilitate and sustain compliance culture within the Scheme
• Provide input in the amendments of the Scheme rules, review, and draft the rules
• Act as a liaison between the Board and external stakeholders of the Scheme on compliance matters
• Report on compliance and ethical maturity of the Scheme
  
  

• Participate in Board and its committees, prepare reports, and tracking implementation of decisions taken
• Develop and review governance documents such as frameworks and charters, and ensure alignment with best practice
• Conduct training on governance to the governance structures of the Scheme
• Assist in the preparation and related logistics for the Annual General Meeting (AGM)
• Manage the provision of secretariat services to the Board and its committees
  
  

• Plan, coordinate, and monitor the business unit's operational budget to ensure effective allocation and optimisation of resources in meeting corporate objectives
• Analyse expenditure and cash management to ensure operations are within budget
• Provide the Chief Financial Officer (CFO) with variance reports and other financial information
• Ensure compliance with the Scheme's budget guidelines and corporate objectives
  
  

• Liaise with regulators on regulatory documents and/or processes
• Participate in and provide the necessary input to Board and its committees
• Represent the Scheme at regulatory tribunals such as Council for Medical Schemes (CMS)
• Provide legal and compliance support to the Scheme's business units
  
  

• Provide leadership and direction to the business unit
• Manage and develop staff to ensure that the required efficiencies and effectiveness are achieved
• Manage talent and succession planning within the Compliance unit
• Determine staffing requirements and ensure that positions are filled promptly
• Manage the performance and development of direct reports
• Create and maintain a high-performance culture within the business unit
  
  

• LLB/BA Law
• Post Graduate qualification in compliance and/or governance will be an added advantage
  
  

• Minimum of 10 years in Legal, Risk and Compliance with at least 5 years in a senior management role
• A minimum of 5 years experience within the Medical Aid/Financial Services Industry
  
  

• Legal Degree
• A minimum of 10 years in Legal Risk and Compliance with at least 5 years senior management experience
• Extensive knowledge of the Medical Aid Industry