501 Healthcare Manager jobs in South Africa

Are you an expert medical aid consultant with management experience? Have you been involved in retaining a portfolio of corporate clients whilst looking for new business opportunities to grow your portfolio? We're hiring

Aon South Africa is recruiting a Healthcare Manager in our Employee Benefit Solutions, based on a hybrid basis from our Head Office in Sandton. The Healthcare Manager is responsible for managing a team or teams of health and benefits consultants to execute the business unit strategies. These responsibilities include developing professional expertise, applying company policies and procedures, financial management, sales management and cross selling.

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like
Providing strategic support to clients in respect of healthcare strategies and interventions and activities in their companies.

Leadership and management of health and benefits consultants.

Implementation of client excellence programs.

Financial management of the cost centre, including compilation of budgets, forecasts and management of expenditure.

Implementation of compliance checks.

Client retention and growth of portfolio of clients.

Identifying cross and up selling opportunities.

Ensuring compliance with all regulatory requirements.

Engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa

How This Opportunity Is Different
What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.

Qualifications.
Skills and experience that will lead to success

• A recognised matric qualification.
• An NQF 5 or equivalent qualification in healthcare
• A relevant bachelor's degree from a reputable tertiary educational institution would be advantageous.
• Registration as a representative with the FSCA in terms of the FAIS act and CMS.
• Accreditation on 8 medical schemes, 4 Gap cover schemes and 3 occupational health products is required.
• Comprehensive understanding of group risk pension and provident funds.
• KI
• Higher Certificate in Financial Planning
• Bachelor of Commerce in Marketing or Business Management would be an advantage

Knowledge.

• A well-developed understanding of the medical scheme industry and legislation and regulations governing the industry.
• A well-developed understanding of medical scheme financials.
• Strategic Portfolio Manager presenting strategic recommendations to senior management as well as implementation of strategies.
• Skilled in facilitating effective partnerships between clients and service providers.
• Key Individual ensuring service excellence, compliance and information management.
• Systemic Reasoning, Integration and Deign Thinking.
• Financial Management including Budgeting of the portfolio.
• Report writing for Senior Management meetings and client feedback. Compiling and presenting of Market Evaluation Reports
• Project Management including migration, mergers and change management.
• Business growth through new business, collaboration and upselling within new and existing clients
• Understanding collaboration between business divisions.
• Representation of known industry body

Skills And Attributes.

• Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.
• Well-developed leadership and team management skills.
• Well-developed spoken and written communication skills.
• Well-developed influencing and persuading skills.
• Well-developed interpersonal skills.
• Digital literacy in Excel and Word.
• Well developed in managing budget
• Minimum of 7 employees direct reporting line

Experience.

• At least 5 to 10 years' experience in a similar or related role.
• A minimum of 2 to 3 years management experience.
• Extensive healthcare experience.
• A consistent record of achievement as a consultant.

How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Job Opening:
Healthcare Intake Manager (Durban Based)

Location:
South Africa (Remote – US Hours)

Type:
Full-Time, Work from Home

Hours:
Monday to Friday: 9am- 5pm (US Hours)

Pay:
Monthly USD Salary

About the Role

We are seeking a Healthcare Intake Manager to lead and oversee our intake operations. This role involves managing a small intake team, ensuring that every family receives a smooth and supportive onboarding experience, while maintaining efficient workflows and compliance with organizational standards.

Key Responsibilities

• Lead, train, and supervise the intake team to ensure consistent, high-quality service delivery

• Oversee all intake inquiries (phone, email, web forms), delegating and monitoring response times

• Establish and enforce intake workflows, policies, and documentation standards

• Guide families of autistic children through the intake and onboarding process with empathy and professionalism

• Review and approve collected client documentation (diagnosis reports, insurance, funding forms)

• Coordinate scheduling of assessments and consultations, ensuring timely and efficient processes

• Monitor intake metrics and prepare reports for leadership on team performance and client onboarding progress

• Collaborate with clinical, billing, and administrative teams to streamline the intake-to-service transition

• Implement continuous improvements in intake operations, leveraging digital platforms and practice management tools

• Handle escalated cases, ensuring client concerns are resolved promptly and effectively

• Supervise, mentor and coach team members

Essential Qualifications:

• Excellent communication and interpersonal skills

• Excellent supervisory and administrative management

• Detail-oriented with strong organizational abilities

• Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)

• Ability to work independently in a remote environment

• Compassionate, patient, and culturally sensitive

Desired Experience:

• Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes

• Previous experience in a healthcare, therapy, or ABA setting preferred

• Experience with insurance verification or working with funding bodies

• Fluent or neutral English accent

• Reliable internet and backup power

Salary and Benefits

• Comfortable working U.S. hours

• Remote work

• Paid in USD

To Apply:

Email your CV and to move forward with the next steps, we'd love to learn more about your background and experiences through a short video. Please record a brief video introducing yourself and describing your relevant work experiences. You may upload your video using Google Drive or Loom, and then share the link with us with you application.

Please note that applications submitted without a video will not be processed further, so we encourage you to complete this step at your earliest convenience.

If you have not heard back from us within 14 days of application, please consider it as unsuccessful.

Healthcare Regulatory Manager & NPD Specialist

A leading player in the pet food manufacturing and healthcare industry is seeking a Healthcare Regulatory Manager & New Product Development (NPD) Specialist to strengthen their Regulatory Affairs team. This role is pivotal in ensuring compliance with local and international regulatory standards, while simultaneously driving product innovation and supporting business growth. The successful candidate will be responsible for managing product registrations, maintaining a robust Quality Management System (QMS), and providing technical guidance throughout the NPD process—ensuring products are compliant, market-ready, and aligned with strategic objectives.

Minimum Requirements

• Essential: Relevant Bachelor's degree (e.g. Pharmacy, Health Sciences, Regulatory Affairs).

• Advantageous: Additional qualifications in Quality Assurance, Regulatory Compliance, or Manufacturing Sciences.

• Experience: Minimum 5 years in regulatory affairs or NPD, with exposure to pharmaceutical, medical device, complementary, nutritional, and V- or G-registrations.

• Demonstrated experience with dossier development, submissions, and regulatory approvals.

• Strong working knowledge of SAHPRA, Act 36, GMP, and international registration processes.

• Proven background in QMS development and pharmaceutical manufacturing compliance.

Key Responsibilities

Regulatory Affairs

• Lead the preparation, submission, and follow-up of new product registrations and renewals.

• Conduct dossier gap analyses, recommend corrective actions, and ensure timely approvals.

• Build and maintain a centralised database of product registrations, legal documents, and timelines.

• Act as the primary liaison with regulatory authorities and external stakeholders.

Quality Management Systems (QMS)

• Design, implement, and maintain SOPs, quality manuals, and QMS integrations.

• Oversee site compliance activities including updates to the Site Master File.

• Monitor adherence to GMP standards and drive continuous quality improvement.

New Product Development (NPD)

• Provide regulatory expertise during product design, formulation, and label development.

• Ensure new products meet both regulatory and commercial requirements.

• Collaborate with marketing, manufacturing, and legal teams to align innovation pipelines.

• Draft and review product inserts, labels, and information leaflets.

Manufacturing & Validation

• Approve manufacturing processes, equipment validations, and supplier quality checks.

• Oversee batch release procedures, ensuring all testing and documentation are in order.

• Sign off manufacturing specifications and ensure regulatory alignment.

Exports & International Registration

• Manage submissions for SADC and international markets, ensuring compliance with foreign regulations.

• Maintain strong networks with global registration bodies to support expansion strategies.

Skills & Competencies

• Strong sense of urgency and results orientation.

• High attention to detail, with excellent planning and organisational ability.

• Independent decision-maker with strong collaboration skills.

• Creative problem-solving with resilience under pressure.

• Ability to simplify complex regulations into actionable business strategies.

Preferred Experience & Knowledge

• G/V/Complementary product registrations.

• Regulatory dossier submissions and renewals.

• Quality systems setup and pharmaceutical manufacturing compliance.

• Healthcare and nutritional product development.

Closing Date:

Submissions for this vacancy will close on 09 September 2025, however, you will still have the opportunity to submit your CV for this position till 02 October

Please Note:

Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application as unsuccessful. We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.

PoPI Act:

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, Section 9 of PoPI states that "Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive".

For more information please contact:

Consultant KC

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators

Ensure seamless transition and flawless service delivery

• Focus on transition with ‘Zero’ impact on service delivery
• Focus on efficiencies - leaner, greener and faster
• Focus on Process stabilization & sustained delivery
• Reducing operation costs
• Make TBP more effective
• Build effective process management system
• FTE headcount
• Revenue from the BU Vs. Target
• Gross Margin for the BU
• MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

• Deliver on client benefits through innovation and improvements
• Create plan to deliver efficiency
• Strengthen operational team as well as support functions to minimize leakages
• Partner with transformation team for value delivery
• Identify transformation opportunities where available
• Customer Satisfaction Survey results Vs. Desired
• Performance Index
• Improvement through Innovation

People management

• Engagement plan for each stage of employees
• Focus on employee training and development with regard to building domain expertise
• HIPO engagement initiatives to be reviewed regularly
• Cross training and skill enhancement for managing high influx of volume
• Support to Line HR and utilize their expertise more from a people engagement and retention perspective
• Ensure minimal staff attrition and high levels of engagement
• Employee Attrition Rate
• Employee Engagement Surveys

Provide assistance to industry and BU leadership for development of strategies for business development and process improvements. Working on Strategic Priorities such as (but not limited to):

• Look for opportunities to deliver additional savings for the clients
• Deliver operational efficiency improvements for both the call centre and Client
• Assistance in business development as and when required
• Reduction in Overheads as % of Revenues
• Participation in people development initiatives
• Process improvement
• USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery

Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS

Financial Dimensions: Managing the revenue and profitability and Value Delivery

KEY DECISIONS

Decisions you make by yourself

• Strategic improvement for process delivery
• People / management rationalization

INTERACTIONS

Internal Job Role you need to interact with internally in the organization to enable success in your day to day work

• Business HR Team
• Corporate HR for staffing, internal movement, training, learning and development
• Finance Team
• Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

• Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement

Educational Qualifications

Graduate in any field

Post graduate is preferable

Functional Skills

Experience of managing Healthcare Operation

Client relationship management

Managing large contact center

Behavioral Skills

Decisions making

Prioritization

Analytical skills

People management

Excellent communication skills

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery

? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system

? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available

? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation

People management

? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement

? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives

? Process improvement
? USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery

KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization

INTERACTIONS

Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

? Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills

Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills

EXL Overview

EXL (NASDAQ: EXLS) is a leading Digital Transformation company & Business Evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into increasingly digital operations. Our expertise in transformation, data science, and change management helps make our clients business more efficient and effective, improve customer relationships and enhance revenue growth. Our global teams helps us drive business forward by making sense of data. EXL is a committed team of problem solvers and creative thinkers determined to find a better way. Headquartered in New York, New York, we are extremely proud of our differentiated workforce that totals more than 33,000+ professionals, spread across 54 global delivery centers and supports 25+ languages.

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business.

Job Title:

Fund Manager: Healthcare

Purpose of the Job

The Fund Manager is a senior member of the investment team with significant deal execution and portfolio management responsibility. This individual will be instrumental in driving the entire investment process, from origination and due diligence to transaction execution and portfolio oversight. The ideal candidate will have a proven track record of leading transactions, possess deep financial and analytical expertise, and demonstratable leadership skills.

Key Performance Areas

Deal Sourcing and Origination

• Proactively lead origination efforts within the healthcare sector.
• Develop and maintain a network of intermediaries and consultants to source deal flow.
• Evaluate incoming opportunities and quickly assess their strategic and financial fit.
• Synthesize and present qualified deals to the Healthcare Deal Forum, providing clear analysis and rationale to support investment decisions.

Deal Execution and Transaction Management

• Lead Deal Teams: Serve as the day-to-day leader on live transactions.
• Financial Modeling: Demonstratable ability to create detailed, sophisticated financial models to evaluate investment returns and capital structures.
• Due Diligence: Plan and manage all aspects of due diligence (commercial, financial, legal, operational, technical) coordinating with internal teams and external advisors.
• Deal Structuring: Develop and recommend investment theses and deal structures.
• Investment Committee: Prepare and present comprehensive investment memoranda and formal presentations to the Investment Committee.
• Coordinate with legal and financial advisors to finalize deal documentation and ensure smooth closing.

Portfolio Management

• Monitor financial and operational performance of the real estate portfolio against business plans.
• Manage the valuation of the portfolio.

Governance

• Manage Fund related meetings in accordance with CoSec annual calendar for:
• Healthcare Board
• Healthcare Audit & Risk
• Healthcare Advisory Committee
• AGM
• Deal Forum
• Management Committee

Knowledge

Knowledge and experience of working in the following is strongly preferred.

• Working in a similar role within a REIT
• Private Equity
• Investment

Job Specific Skills

• Excellent communication
• Strategic focus
• Excellent written and verbal communication including public speaking
• Numerical and problem-solving ability
• Technical understanding of treasury fundamentals
• Ability to build financial models

Competencies

• Demonstrate prior experience
• Presentation Skills
• Knowledge and ability to structure a deal
• Knowledge of the funds management model

Experience

• Minimum of 15 years' experience in Investment Banking, Private Equity or in the REIT Sector
• At least 5 years of senior management level experience

Education

• BCom degree in Finance area and or MBA

Internal Liaison

• Executive Team
• Various internal departments
• Employees
• Co Sec
• Finance
• HR
• Marketing
• Asset & Property Management
• Development Team
• Treasury

External Liaison

• Board members
• Shareholders
• Tenants
• Financial Institutions
• Advisors

Level of Decision Making

• Tactical and policy-drive.

Level of Problem Solving

• Cross-functional and analytical

The main purpose of the job: The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Hospital experience advantage.
• Strong knowledge of HSE is advantageous.
• Special diets knowledge is compulsory.
• Must have healthcare experience.

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

• Assist with managing daily operations of the assigned unit.
• Assist with implementation of the production process.
• Assist with managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Assist in the management of the strategic and day to day operations of the operation.

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

The Main Purpose of the Job

The successful incumbent will be responsible for assisting with all food service-related activities, including managing daily operations of the kitchen, implementing the production process, managing food and labour costs, and ensuring compliance with HACCP standards.

Education and Experience Required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum of 3 years of progressive kitchen management experience is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• Experience in high-volume, complex foodservice operations is highly desirable.
• Hospital experience is an advantage.
• Knowledge of HSE is advantageous.
• Knowledge of special diets is compulsory.
• Healthcare experience is required.

Knowledge, Skills, and Competencies:

• Knowledge of catering environments, ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer service skills.
• Management skills.
• Communication skills.
• Exceptional functional skills.
• Ability to manage budgets and reduce soft costs.
• Computer literacy.
• HSE knowledge.

Key Areas of Responsibility:

• Assist in managing daily operations of the assigned unit.
• Assist with implementing the production process.
• Assist in managing food and labour costs.
• Maintain a thorough understanding of HACCP standards.
• Develop and plan menus.
• Manage kitchen brigade.
• Assist in managing strategic and day-to-day operations.

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information provided will be securely stored and managed in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).