46 Healthcare Manager jobs in South Africa

Job Purpose: To develop and implement a profitable healthcare business offering by developing new business opportunities, overseeing the commercial viability of the clinic business, and negotiating and managing service provider agreements within both the public and private sector, thereby cultivating and managing internal, industry, and government stakeholder relationships in line with the Clicks Healthcare strategy and Group Objectives.

Job Objectives:

1. To negotiate service provider agreements with healthcare industry partners (e.g., DOH, schemes, PBMs, administrators, managed care organisations, insurance companies, employer groups, etc.), and manage performance to agreed SLAs.
2. To track and analyse Clicks service provision performance in line with both Clicks and partners’ expectations and needs.
3. Take ownership of and report on the financial performance of the clinic business and all other associated initiatives.
4. To assess, capture and explore new business opportunities through the development of new relationships, in line with Clicks Group objectives and strategies, and in conjunction with support from the Health Care team.
5. To build and manage existing relationships with key decision makers through frequent value-adding communication, reporting, and analysis of Clicks service provision.
6. To ensure efficient and effective communication of Clicks benefits to customers and partners’ members in conjunction with Clicks Healthcare Marketing Manager.
7. To ensure that store operations are aware of any issues and/or new or changed services required in service provider agreements through assistance from the healthcare services team.
8. To network with relevant industry players and understand industry dynamics to develop new service offerings, appropriate for the Clicks environment, in conjunction with Healthcare services team.
9. To profitably manage the clinics, with operations, as a business by providing timely reports on the progress and identifying and responding to trends.
10. To effectively influence, network, and reach decisions with business partners across functions for the effective implementation of strategy for the success of clinics.
11. To manage the process of designing, developing, and implementing all new and updated healthcare services, working across different departments of Clicks and using appropriate training and necessary change management processes.
12. To ensure ethical and legal compliance with the South African Nursing Council, good pharmacy and clinic practice, and all other ethical and legal requirements in order to minimise professional risk and embed excellence in Primary Health Care.
13. Oversee the management of the Clicks pharmacy call centre, ensuring compliance with all internal processes and SLAs, as well as applicable legislation, working closely with IT to manage issues and escalations to resolution.
14. Ensure the expansion of the clinic footprint by identifying potential sites, presenting to operations leadership for approval, and tracking process to ensure smooth opening and achievement of budgeted sales.
15. To set annual expense budgets, within guidelines, and to ensure costs are managed within these budgets.

1. 8-10 years of healthcare industry and related regulations/acts.
2. 5 years knowledge of the healthcare industry and related regulations/acts.
3. Operational experience in healthcare.
4. Bachelor of Pharmacy (BPharm) degree.
5. Knowledge of Medical Aids in SA.
6. Knowledge of Pharmacy Retail.

1. Time Management.
2. Computer Literacy: Microsoft Office.
3. Communication and Relationship Management Skills.
4. Entrepreneurial skills (Identifying commercial opportunities).
5. Marketing Skills.
6. Service Delivery/Desire to Deliver.
7. Negotiation skills.
8. Analytical skills.
9. Planning and organisation (prioritisation) skills.
10. Leading and Supervising.
11. Deciding and Initiating Action.
12. Applying Expertise and Technology.
13. Presenting and Communicating Information.
14. Delivering Results and Meeting Customer Expectations.
15. Relating and Networking.
16. Analysing.
17. Creating and Innovating.
18. Entrepreneurial and Commercial Thinking.
19. Coping with Pressures and Setbacks.
20. Working with People.
21. Persuading and Influencing.

Overview

Our client in the healthcare industry is seeking a Theatre Manager to join their team. The successful candidate will lead and coordinate the theatre complex in line with critical protocols and the company's strategic objectives.

Minimum Requirements

• Grade 12/Matric
• Post-basic theatre qualification or diploma
• Current registration with SANC as a Professional Nurse
• 5+ years of relevant theatre experience in a managerial capacity
• A relevant management qualification is an advantage
• Effective clinical leadership skills
• Computer literacy

Job Responsibilities

• Manage stock effectively by reviewing inventory control reports and maintaining stock levels
• Implement formulary changes, product conversions, and improvement initiatives
• Communicate with theatre staff and doctors to ensure formulary compliance
• Restrict supplier access into theatre, ensuring procedures are followed
• Optimize theatre utilization through effective scheduling
• Reduce overtime by updating shift schedules and call lists
• Provide strong leadership and support change initiatives
• Develop staffing plans with the nursing team to recruit qualified staff
• Inspire positive work behavior and provide direction in theatre
• Create learning opportunities aligned with staff career goals and succession planning
• Manage performance through regular reviews and reward top performers
• Ensure accurate processing of employee compensation and benefits
• Maintain sound employee relations and compliance with IR policies
• Promote employee wellness and work-life balance
• Build effective relationships with doctors, addressing their needs promptly
• Ensure quality systems are maintained, focusing on patient safety and ISO compliance
• Participate in clinical, operational, and risk management meetings
• Contribute to budgeting and Capex planning

Key Competencies / Skills

• Problem-solving, analysis, and judgment
• Resilience
• Diversity engagement
• Excellent verbal, written communication, and presentation skills
• Influencing skills
• Orientation towards excellence
• Action-oriented approach
• Relationship building
• Customer responsiveness
• Organizational awareness
• Leading by example
• Motivating and developing staff

The Main Purpose of the job: The successful incumbent will be responsible for assisting with all food service-related activities, including managing daily operations of the kitchen, implementing the production process, managing food and labour costs, and ensuring an overall understanding of HACCP.

Education and Experience required: Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.

Minimum 3 years of experience in progressive/kitchen management is compulsory.

Experience working within budget guidelines to deliver results is compulsory.

High volume, complex foodservice operations experience is highly desirable.

Hospital experience is an advantage.

Strong knowledge of HSE is advantageous.

Knowledge of special diets is compulsory.

Must have healthcare experience.

Knowledge, Skills, and Competencies: Knowledge of the catering environment ranging from fine dining to restaurant dining.

Knowledge of South African and industry-specific laws.

Customer service skills.

Management skills.

Communication skills.

Exceptional functions skills.

Ability to balance the budget and reduce soft costs.

HSE knowledge.

Key areas of responsibility:

1. Assist with managing daily operations of the assigned unit.
2. Assist with implementation of the production process.
3. Assist with managing food and labour costs.
4. Overall understanding of HACCP.
5. Develop and plan menus.
6. Assist in managing the strategic and day-to-day operations of the unit.

Empact Group is committed to Employment Equity in line with legislation and will prioritize candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information provided will be securely stored and managed in accordance with the Protection of Personal Information Act (POPI).

• Matric qualification is preferable.
• 5-10 years of proven experience as Executive Chef
• Desirable overseeing more than one outlet,
• Degree in Culinary science or related certificate/ diploma
• Staff Compliment of over 50 to 100 employees.
  
  

• Own Car and Drivers Licence Essential
  
  

• Directing food preparation in collaboration with the team and management.
• Taking responsibility for more technical elements of cuisine.
• Provides quality plates and meals, including in both design and taste.
• Responsible for the smooth running of both kitchen departments.
• Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
• Timeous production of quality food at an optimal cost under hygienic conditions
• Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
• Ensuring proper portion control is always managed.
• Supervising all food preparation daily
  
  

• Leadership of the Kitchens
• Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
• Being the voice of the kitchen when communicating with servers
• Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
• Ensure kitchen equipment is maintained and functioning at all times
• Ensure staff have required utensils
• Ensure all kitchen staff is wearing the correct uniform at all times
  
  

• Identify ways to reduce spoilage/waste of infrequently used items.
• Assists with menu planning, inventory, and management of supplies.
• Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
• Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
• Daily Tiebacks conducted and signed off.
• Must have Knowledge and understanding of Budget Management
  
  

• Have Leadership skills that will allow operations to run in case of absence.
• Ensure respectful communications with customers and suppliers when handling queries.
• Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
• Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
• The Head Chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques.
  
  

• Conduct bi-annual performance reviews with staff members under your supervision
• Ensure staff morale is maintained and improved over time
• Identify, support, and raise staff training needs
• Execute staff disciplinary processes as per Company policy
• Determine required staff complement per shift to meet the demands of the business together with the admin department.
  
  

• Responsible to enforce the Company’s OH&S policies and procedures daily.
• Experience in the ISO22000 management of a Kitchen
• Ensure staff is trained in all OH&S aspects and adheres to the requirements.
• Identify risk areas to ensure all OH&S regulations are adhered to
• Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.
  
  

• This role has a matrix reporting structure to the Project Manager, Regional Manager, and General Manager
  
  

The main purpose of the role

The Executive Chef is responsible for overseeing, planning, and managing food preparation in the commercial kitchen(s). They are the Key Leaders of the operations. The skills that the individuals perform include a range of duties including planning menus, training new staff, and recording inventory.

The Executive Chef is responsible for planning and directing food preparation in kitchens in collaboration with the Sous Chefs and Team. This involves a large degree of managing other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. Proactive Management is the Key.

Required minimum education and work experience.

• Matric qualification is preferable.
• 5-10 years of proven experience as Executive Chef
• Desirable overseeing more than one outlet,
• Degree in Culinary science or related certificate/ diploma
• Staff Compliment of over 50 to 100 employees.

• Own Car and Drivers Licence Essential

Key Performance Areas

Management of Food Preparation and Presentation

• Directing food preparation in collaboration with the team and management.
• Taking responsibility for more technical elements of cuisine.
• Provides quality plates and meals, including in both design and taste.
• Responsible for the smooth running of both kitchen departments.
• Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
• Timeous production of quality food at an optimal cost under hygienic conditions
• Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
• Ensuring proper portion control is always managed.
• Supervising all food preparation daily

Management of Kitchen

• Leadership of the Kitchens
• Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
• Being the voice of the kitchen when communicating with servers
• Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
• Ensure kitchen equipment is maintained and functioning at all times
• Ensure staff have required utensils
• Ensure all kitchen staff is wearing the correct uniform at all times

Inventory and Costing Management

• Identify ways to reduce spoilage/waste of infrequently used items.
• Assists with menu planning, inventory, and management of supplies.
• Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
• Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
• Daily Tiebacks conducted and signed off.
• Must have Knowledge and understanding of Budget Management

Leadership

• Have Leadership skills that will allow operations to run in case of absence.
• Ensure respectful communications with customers and suppliers when handling queries.
• Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
• Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
• The Head Chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques.

Human Capital Management

• Conduct bi-annual performance reviews with staff members under your supervision
• Ensure staff morale is maintained and improved over time
• Identify, support, and raise staff training needs
• Execute staff disciplinary processes as per Company policy
• Determine required staff complement per shift to meet the demands of the business together with the admin department.

Occupational Health and Safety

• Responsible to enforce the Company’s OH&S policies and procedures daily.
• Experience in the ISO22000 management of a Kitchen
• Ensure staff is trained in all OH&S aspects and adheres to the requirements.
• Identify risk areas to ensure all OH&S regulations are adhered to
• Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.

Reporting Structure

• This role has a matrix reporting structure to the Project Manager, Regional Manager, and General Manager

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

We are looking to recruit a Category Manager to work within the Health department of Clicks. The role will be based at Clicks Head Office in Cape Town and will report to the Portfolio Manager.

Job Purpose:

To achieve and exceed the category financial targets through the successful development and implementation of a category operating plan by actively cultivating, developing and maintaining vendor relationships in line with the business objectives.

Job Objectives:

1. To develop an annual category operating plan in line with the strategic category brief and lead the category team to achieve the category operating plan targets.
2. To negotiate multi-category trading terms and promotional spend (co-op) and actively cultivate and develop vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
3. To negotiate and select promotional products and price to meet the promotional category sales and margin targets, whilst ensuring that the day-to-day sales and margin targets are met.
4. To translate the operating and financial plans into a balanced product assortment and on-shelf layout to meet the customers’ needs.
5. To drive exclusive brands thereby creating product differentiation and innovation to increase market share and profitability.
6. To manage the achievement of Private Label targets, thereby creating product differentiation, innovation and brand loyalty to increase market share and profitability.
7. To sign off and approve the category financial plan to achieve the divisional financial plan.
8. To define the category pricing and promotions strategy to ensure we meet the customer’s needs and remain competitive in the market.
9. To accelerate the growth of the Sports Supplements category in line with the business objectives.

Qualifications and Experience:

1. 2-5 years’ experience in Retail Buying is essential.
2. People management is essential.
3. Diploma in Purchasing/Retail/Marketing/Financial Management is desirable.
4. 2-5 years’ experience in FMCG category desirable.

Skills, Abilities and Job Related Knowledge:

1. Knowledge and understanding of the buying business processes.
2. Good understanding of developing a category operating plan and identifying strategic opportunities.
3. Knowledge of market trends and competitor analysis.
4. Knowledge and understanding of assortment management.
5. Knowledge and understanding of supplier co-op negotiations and trading terms.
6. Knowledge of financial planning.
7. Knowledge of Sports, Slimming and Nutrition products.
8. Formulating Strategies and Concepts.
9. Analyzing.
10. Entrepreneurial and Commercial Thinking.
11. Relating and Networking.
12. Planning and Organizing.
13. Deciding and Initiating Action.
14. Learning and Researching.

The Main Purpose of the Job

The successful incumbent will be responsible for assisting with all food service-related activities, including managing daily kitchen operations, implementing the production process, managing food and labour costs, and ensuring compliance with HACCP standards.

Education and Experience Required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 years of progressive kitchen management experience is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• Experience in high-volume, complex foodservice operations is highly desirable.
• Hospital experience is an advantage.
• Strong knowledge of HSE is advantageous.
• Knowledge of special diets is compulsory.
• Healthcare experience is required.

Knowledge, Skills, and Competencies:

• Knowledge of catering environments, ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer service skills.
• Management skills.
• Effective communication skills.
• Exceptional functional skills.
• Ability to manage budgets and reduce soft costs.
• Computer literacy.
• HSE knowledge.

Key Areas of Responsibility:

• Assist in managing daily operations of the assigned unit.
• Assist in implementing the production process.
• Assist in managing food and labour costs.
• Ensure overall understanding and compliance with HACCP standards.
• Develop and plan menus.
• Manage the kitchen brigade.
• Assist in managing strategic and day-to-day operations.

Empact Group is committed to Employment Equity in line with legislation and will prioritize candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all personal information provided will be securely stored and handled in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

The main purpose of the role

The Executive Chef is responsible for overseeing, planning, and managing food preparation in the commercial kitchen(s). They are the Key Leaders of the operations. The skills that the individuals perform include a range of duties including planning menus, training new staff, and recording inventory.

The Executive Chef is responsible for planning and directing food preparation in kitchens in collaboration with the Sous Chefs and Team. This involves a large degree of managing other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. Proactive Management is the Key.

Required minimum education and work experience.

• Matric qualification is preferable.
• 5-10 years of proven experience as Executive Chef
• Desirable overseeing more than one outlet,
• Degree in Culinary science or related certificate/ diploma
• Staff Compliment of over 50 to 100 employees.

• Own Car and Drivers Licence Essential

Key Performance Areas

Management of Food Preparation and Presentation

• Directing food preparation in collaboration with the team and management.
• Taking responsibility for more technical elements of cuisine.
• Provides quality plates and meals, including in both design and taste.
• Responsible for the smooth running of both kitchen departments.
• Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
• Timeous production of quality food at an optimal cost under hygienic conditions
• Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
• Ensuring proper portion control is always managed.
• Supervising all food preparation daily

Management of Kitchen

• Leadership of the Kitchens
• Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
• Being the voice of the kitchen when communicating with servers
• Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
• Ensure kitchen equipment is maintained and functioning at all times
• Ensure staff have required utensils
• Ensure all kitchen staff is wearing the correct uniform at all times

Inventory and Costing Management

• Identify ways to reduce spoilage/waste of infrequently used items.
• Assists with menu planning, inventory, and management of supplies.
• Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
• Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
• Daily Tiebacks conducted and signed off.
• Must have Knowledge and understanding of Budget Management

Leadership

• Have Leadership skills that will allow operations to run in case of absence.
• Ensure respectful communications with customers and suppliers when handling queries.
• Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
• Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
• The Head Chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques.

Human Capital Management

• Conduct bi-annual performance reviews with staff members under your supervision
• Ensure staff morale is maintained and improved over time
• Identify, support, and raise staff training needs
• Execute staff disciplinary processes as per Company policy
• Determine required staff complement per shift to meet the demands of the business together with the admin department.

Occupational Health and Safety

• Responsible to enforce the Company’s OH&S policies and procedures daily.
• Experience in the ISO22000 management of a Kitchen
• Ensure staff is trained in all OH&S aspects and adheres to the requirements.
• Identify risk areas to ensure all OH&S regulations are adhered to
• Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.

Reporting Structure

• This role has a matrix reporting structure to the Project Manager, Regional Manager, and General Manager

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

We are looking to recruit a Category Manager to work within the Health department of Clicks. The role will be based at Clicks Head Office in Cape Town and will report to the Portfolio Manager.

Job Purpose:

To achieve and exceed the category financial targets through the successful development and implementation of a category operating plan by actively cultivating, developing and maintaining vendor relationships in line with the business objectives.

Job Objectives:

1. To develop an annual category operating plan in line with the strategic category brief and lead the category team to achieve the category operating plan targets.
2. To negotiate multi-category trading terms and promotional spend (co-op) and actively cultivate and develop vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
3. To negotiate and select promotional products and price to meet the promotional category sales and margin targets, whilst ensuring that the day-to-day sales and margin targets are met.
4. To translate the operating and financial plans into a balanced product assortment and on-shelf layout to meet the customers’ needs.
5. To drive exclusive brands thereby creating product differentiation and innovation to increase market share and profitability.
6. To manage the achievement of Private Label targets, thereby creating product differentiation, innovation and brand loyalty to increase market share and profitability.
7. To sign off and approve the category financial plan to achieve the divisional financial plan.
8. To define the category pricing and promotions strategy to ensure we meet the customer’s needs and remain competitive in the market.
9. To accelerate the growth of the Sports Supplements category in line with the business objectives.

Qualifications and Experience:

1. 2-5 years’ experience in Retail Buying is essential.
2. People management is essential.
3. Diploma in Purchasing/Retail/Marketing/Financial Management is desirable.
4. 2-5 years’ experience in FMCG category desirable.

Skills, Abilities and Job Related Knowledge:

1. Knowledge and understanding of the buying business processes.
2. Good understanding of developing a category operating plan and identifying strategic opportunities.
3. Knowledge of market trends and competitor analysis.
4. Knowledge and understanding of assortment management.
5. Knowledge and understanding of supplier co-op negotiations and trading terms.
6. Knowledge of financial planning.
7. Knowledge of Sports, Slimming and Nutrition products.
8. Formulating Strategies and Concepts.
9. Analyzing.
10. Entrepreneurial and Commercial Thinking.
11. Relating and Networking.
12. Planning and Organizing.
13. Deciding and Initiating Action.
14. Learning and Researching.