4 Healthcare Advisor jobs in South Africa
Customer Service Advisor - Healthcare
Posted 11 days ago
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Job Description
Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team.
As a Healthcare Customer Advisor, you will handle majorly inbound inquiries, ensuring a positive customer experience and maintaining an in-depth knowledge of customer needs.
Essential Functions
- Addressing incoming telephone, digital, or written inquiries
- Assist customers with complex benefit questions, resolving issues, and educating healthcare members
- Strong attention to detail and complex problem-solving skills
- Effective communication, empathy, and motivational skills
- Understand and address customer needs, which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments, or complaints, transactions, or interactions and take action accordingly
- Escalate unresolved and pending customer grievances
Minimum Requirements
- South African citizen
- Must have a National Senior Certificate (Matric Certificate)
- Must have a clear credit record, non-negotiable
- Must have a clear criminal record, non-negotiable
- Must be willing to work night shifts, non-negotiable
- Must have 1-year unbroken call center experience from the UK or USA Market
- 1 year of Healthcare Industry experience - advantageous
- Familiarity with basic medical terminology and concepts used in US health insurance
- Clear written and verbal communication with CEF Level B2
Salary: R7945.69 basic
Shift Allowance: R1054.31 (no matter what shift is worked)
Shifts and Benefits:
- Working Hours: 9 hours rotational between 3pm and 3am, Monday to Sunday (5 days on, 2 days off)
- Medical Aid contribution R764
- Provident fund 5% company contribution
- Free Transport to Home - within a 35km radius from CBD, if scheduled to work after 18h00 pm (SA time) Monday to Sunday
Location: Based in Cape Town, CBD
Date of Joining: 17th Feb and 24th Feb 2025
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, if you do not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email .
#J-18808-LjbffrPatient Care Representative (Steamboat Springs - PRN)
Posted 11 days ago
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Job Description
Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live.
We have high expectations for you as a Patient Care Representative. We need you to:
- Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting.
- Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic.
- Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone.
- Perform general office duties as assigned.
You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference.
We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description .
1 in 3 people in the Yampa Valley utilize our services.We serve all people, regardless of ability to pay.
Our impact this year has changed our community!Patients at our Community Health Centers
#J-18808-LjbffrPatient Care Manager RN (Sulphur Springs, TX)
Posted 7 days ago
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Job Description
Patient Care Manager - Registered Nurse
What You Must Have:
- Current State Registered Nurse License
- Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance
- Two years of experience as a Hospice Registered Nurse in a clinical care setting, or home health
- Must be highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting
- Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously
- Strong critical thinking, organizational, interpersonal, and communication skills
Full Time Employee Benefits
- Competitive Pay
- Medical, Dental & Vision insurance
- Paid Time Off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
What You Will Do
- Direct and coordinate clinical departments and sites; assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations (Conditions of Participation).
- Supervise and provide direction to nursing staff and team members, in an effort to ensure quality, compliance with Plan of Care, assessment and reassessment of patient's needs and continuity of services by appropriate health care personnel.
- Supports employee and patient education to enhance knowledge, skills and achieve quality experiences. Continuously trains nursing staff to retain employees with the highest quality of patient care.
- Provide coaching, development, feedback and annual evaluations to team members in a professional and timely manner.
- Performance of other duties as required
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
Working with Heart to Heart Hospice
We are looking for a compassionate, talented and experienced Patient Care Manager that is experienced in customer service and eager to join an exciting organization.
You can Make A Difference in the lives of others!
At Heart to Heart Hospice, our employees enhance the lives of patients with life-limiting illnesses and their loved ones during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of our patients and their families, and we offer individuals the opportunity to be associated with a caring staff and organization, while creating positive contributions in their community.
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
indeed123
This is a management position
This is a full time position
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Attachments * Attach your Resume Attach Paste Attach a Cover letter AttachOther Information * Do you have an active RN license in the state you will work? Yes No * Do you have 2 years previous experience as a Hospice Registered Nurse? Yes No * Were you referred by someone with Heart to Heart Hospice? If yes, please provide name: If no, please select from below list on how you heard about the position * Desired Salary?
Nurse/Midwife Education Coordinator Women’s Health Educator
Posted 26 days ago
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Job Description
Browse through the employment listings below to discover your dream rural or remote health care job.
Help shape the future of women’s health services—train, mentor, and support remote clinical teams across Central Australia.
- Nurse Level 5 — Remuneration Package Range $155,543 — $63,623
(including salary 132,267 — $1 9,215) + allowances - Primary and Public Health Care - Clinical Governance
- Alice Springs
- One ongoing/fixed vacancy available
The Role
As the Women’s Health Educator, you will be responsible for overseeing, monitoring, and ensuring that evidence-based Women’s Health services are provided within the Central Australia Region. You’ll work collaboratively with a range of service providers to build and maintain capacity of women’s health services in remote communities through clinical support, facilitating accredited training, mentoring, and orientation of staff. You’ll also travel to remote areas regularly by road, light plane, and stay for up to a week as required.
About you
To be successful, you’ll have:
- Current Registration with Nursing and Midwifery Board of Australia or eligibility to obtain.
- Demonstrated training or experience in developing and/or delivering education theory and practice.
- Advanced clinical knowledge and application of adult learning principles to deliver high-quality clinical and education practice.
- Experience driving a manual vehicle and eligibility to obtain an NT Driver’s Licence.
Ongoing appointment is subject to attainment of Graduate Diploma, or equivalent, beyond entry-to-practice in Women’s Health or a related area.
The Benefits
- Competitive remuneration package
- Retention bonus
- Salary packaging
- 12% superannuation
- Generous leave entitlements
- Relocation support
- Support to grow your career with professional development opportunities and allowances
- Enjoy stable employment in the NT Government
Applications should consist of a one-page summary sheet, resume / CV, and copies of relevant qualifications.
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