115 Get Paid Helping Others jobs in South Africa
Community Support Worker
Posted 5 days ago
Job Viewed
Job Description
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
Our Benefits
- Competitive rates
- Salary packaging benefits up to $18,550
- School holidays childcare assistance
- Continued superannuation contribution for employees who are on paid on unpaid parental leave
- Health and wellbeing programs and more!
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
- Travel allowance for travel between clients
- Work mobile phone
THE ROLE
Our Community Support Workers have the rewarding role of caring for elderly people in their homes, enabling their overall independence.
Your day-to-day workload will be varied from providing personal care (showering, dressing, hygiene), meal preparation and domestic duties, social support, shopping assistance, transport, and pet care. Additional responsibilities can include fitting and removal of pressure stockings, respite and assisting with medication.
We have a permanent part-time opportunity areas throughout the Southern Suburbs
Area of need: Ashendon, Wandi, Byford, Whitney and surrounding suburbs.
Please See Roster Below
Monday – Friday: 0700 - 1500
About You
A caring nature, comfortable of driving and transporting clients and working on your own.
You either have experience working in aged care, community or experience in caring responsibilities. Perhaps you would like a career change in helping our elderly community – Traineeships are available! *Eligibility applies*
Requirements
- Acceptable National Police Clearance less than 6 months old
- Evidence of up-to-date flu vaccination and Covid vaccination
- Current driver's licence
- Access to a reliable WA registered motor vehicle with full comprehensive insurance
- Pass pre-employment physical assessment and reference checks
- Available to attend a paid compulsory 2-week induction/ training to help you get started at our training institute in Rivervale Mon-Friday 8am – 4.30pm
If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately. #J-18808-Ljbffr
Community Support Worker
Posted 23 days ago
Job Viewed
Job Description
Apply now Job no:
Work type: Part time
Location: Southern Suburbs
Categories: Community Support Worker
Why Choose Amana Living?
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
- Competitive rates
- Salary packaging benefits up to $18,550
- Continued superannuation contribution for employees who are on paid on unpaid parental leave
- Health and wellbeing programs and more!
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
- Travel allowance for travel between clients
- Work mobile phone
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!
THE ROLE
Our Community Support Workers have the rewarding role of caring for elderly people in their homes, enabling their overall independence.
Your day-to-day workload will be varied from providing personal care (showering, dressing, hygiene), meal preparation and domestic duties, social support, shopping assistance, transport, and pet care. Additional responsibilities can include fitting and removal of pressure stockings, respite and assisting with medication.
We have a permanent part-time opportunity areas throughout Mandurah.
Area of need: Forrestfield, Lesmurdie, Wattle Grove, Kalamunda and surrounding Suburbs
Roster: Monday to Friday 9am – 5pm
About You
A caring nature, comfortable of driving and transporting clients and working on your own.
You either have experience working in aged care, community or experience in caring responsibilities. Perhaps you would like a career change in helping our elderly community – Traineeships are available! *Eligibility applies*
Requirements
- Acceptable National Police Clearance less than 6 months old
- Evidence of up-to-date flu vaccination and Covid vaccination
- Current driver's licence
- Access to a reliable WA registered motor vehicle with full comprehensive insurance
- Pass pre-employment physical assessment and reference checks
- Available to attend a paid compulsory 2-week induction/ training to help you get started at our training institute in Rivervale Mon-Friday 8am – 4.30pm
How to apply
If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.
Advertised: 02 May 2025 W. Australia Standard Time
Applications close: Open until filled
Position Description
Community Support Receptionist
Posted today
Job Viewed
Job Description
JOB DUCK IS HIRING A COMMUNITY SUPPORT RECEPTIONIST
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years
Role Overview
We are seeking a warm, organized, and personable Community Support Receptionist to be the welcoming first point of contact for clients, partners, and visitors. This role is critical to maintaining a friendly front office environment that reflects the organization's commitment to community support, responsive service, and excellence. Join a mission-driven company that plays a key role in funding public services across the U.S. Work in a supportive and efficient environment that values technology, community engagement, and client care, while supporting a team dedicated to broader social impact.
Schedule:
Monday to Friday from 9:00 AM to 6:00 PM EST (USA)
Your Responsibilities Will Include but Are Not Limited To:
- Answering phone calls, de-escalating anger, and providing basic information
- Transferring calls to appropriate departments and personnel
- Calling visitors or clients to provide updates about requests or appointments
- Front desk management: greeting visitors, directing inquiries, and handling incoming calls
- Supporting clients, property owners, attorneys, and government representatives with questions and resource navigation
- Administrative tasks: managing mail, scheduling appointments, maintaining office supplies, and internal communications
- Basic data entry and recordkeeping, updating client records in the internal system
- Navigating web platforms for form submissions and information requests
What We're Looking For:
- At least one to two years of experience supporting reception or administrative roles
- Experience in legal, financial, or government environments preferred
- Familiarity with CRM Birdeye and VOIP Elevate (a plus)
- Fluency in spoken and written English, professional tone
- Ability to multitask effectively in a fast-paced environment
- Excellent active listening and communication skills
- Customer service-oriented with a personable and professional demeanor
- Ability to handle "rough" callers with tact and empathy
- Critical thinking and proactive attitude
- Willingness to support the team and go above and beyond
- Honest, hardworking, and respectful
- Strong organizational skills and attention to detail
- Comfortable with web platforms, email, and office software
- Discretion and confidentiality with sensitive information
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What's In It for You?
- Monthly compensation starting from
1015 USD to 1100 USD - Paid time off
and holiday pay. - Referral and annual
bonuses. - 100% Remote,
Full-Time, Long-Term Career Opportunity. - Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in?
Apply now and make sure to follow all the instructions
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.
Vaccinations and Community Support Assistant
Posted today
Job Viewed
Job Description
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Fixed term contract until 29/06/2026 (Secondment Opportunity)
Are you ready for a new challenge?
An exciting opportunity has arisen within the NHS Highland Vaccination service for a Vaccinations and Community Support Assistant to join the team.
This is a varied and challenging post when the service is going through transformation, developing the service. This role will work with adolescents and adults. Applicants will be required to work in a variety of settings including community venues.
**Informal enquiries to: Peter Rothwell; tel:
email:
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
Additional Information For Candidates**
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for short listing purposes
- Posts close at midnight on the indicated date
- For help to complete an application on Job Train please follow this link:
- To view our accessibility statement, please follow this link:
- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
- Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
- Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues
- We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
- Once you have submitted your application form you will be unable to make any amendments
- Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through
Community Support Engineer (AMER Time Zone)
Posted 1 day ago
Job Viewed
Job Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.
If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
- You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
- You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
- You are comfortable working between 16 UTC and 0 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
What We Offer- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring ProcessTo apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD
#J-18808-LjbffrCommunity Support Engineer (AMER Time Zone)
Posted 1 day ago
Job Viewed
Job Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.
If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
- You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
- You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
- You are comfortable working between 16 UTC and 0 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
What We Offer- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring ProcessTo apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD
#J-18808-LjbffrCommunity Support Engineer (AMER Time Zone)
Posted 1 day ago
Job Viewed
Job Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.
If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
- You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
- You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
- You are comfortable working between 16 UTC and 0 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
What We Offer- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring ProcessTo apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD
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About the latest Get paid helping others Jobs in South Africa !
Community Support Engineer (AMER Time Zone)
Posted 1 day ago
Job Viewed
Job Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.
If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
- You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
- You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
- You are comfortable working between 16 UTC and 0 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
What We Offer- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring ProcessTo apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD
#J-18808-LjbffrCommunity Support Engineer (AMER Time Zone)
Posted 1 day ago
Job Viewed
Job Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.
If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
- You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
- You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
- You are comfortable working between 16 UTC and 0 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
What We Offer- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring ProcessTo apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD
#J-18808-LjbffrCommunity Support Engineer (AMER Time Zone)
Posted 1 day ago
Job Viewed
Job Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, seven days a week.
If that sounds interesting to you and you like managing your digital assets, enjoy problem-solving by reading and searching for answers, and love helping others and teaching your friends all about cryptocurrencies, then please read on!
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance the overall performance of Exodus.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
- You live in the AMER Region in the UTC -10 to UTC -4 time zones (Pacific, Mountain, Central or Eastern).
- You are comfortable working 40 hours a week, which includes at least one 8-hour shift on Saturday or Sunday.
- You are comfortable working between 16 UTC and 0 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers with the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You can manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. We aim to help half of the world exit the traditional financial system and move into the crypto financial system by 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and love what they do professionally.
What We Offer- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Health: Most of our health insurance plans are covered 100% for you and 75% for your dependents. We’ll also cover dental insurance. If you are outside the United States, we will reimburse you up to $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring ProcessTo apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if you are a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the assessment. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is strict.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you better and explaining the company's culture. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process. Salary Range: $0,000 — $5 ,000 USD
#J-18808-Ljbffr