290 Freight Forwarding jobs in South Africa

We are seeking a dynamic and results-driven Sales Representative to join our clients team in the freight forwarding industry. The ideal candidate will have a strong background in logistics, excellent communication skills, and a proven ability to build and maintain client relationships. This role involves identifying new business opportunities, developing customized transportation solutions, and driving revenue growth while ensuring customer satisfaction.

Key Responsibilities:

1. Identify and pursue new business opportunities in freight forwarding services, including ocean, air, ground transportation and cross trade.
2. Build and maintain long-term relationships with clients, understanding their logistics needs and providing tailored solutions.
3. Develop and deliver persuasive sales presentations to potential clients, showcasing capabilities and services.
4. Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.
5. Collaborate with operations, customer service, and other internal teams to ensure seamless execution of customer shipments.
6. Prepare and maintain accurate sales reports, forecasts, and client records.
7. Meet or exceed sales targets and contribute to the overall growth of the company.

Minimum Requirements:

1. Proven experience in sales, preferably within the freight forwarding or logistics industry.
2. Strong knowledge of international shipping, customs regulations, and transportation solutions.
3. Excellent interpersonal and communication skills with the ability to connect with clients at all levels.
4. Self-motivated, goal-oriented, and able to work independently or as part of a team.
5. Proficiency in CRM software and Microsoft Office Suite.
6. Exceptional negotiation and problem-solving skills.

Key Performance Indicators

• Assist with freight forwarding operations
• Coordinate shipments with carriers and warehouse teams.
• Prepare and process shipping documents, such as bills of lading and commercial invoices.
• Track shipments and monitor delivery performance
• Assist with preparing customs documentation and ensuring compliance with regulations.
• Stay up to date with changes in customs regulations and procedures.
• Maintain accurate records and reports.
• Collaborating with internal stakeholders
• Work with the logistics team to resolve issues and improve processes.

Minimum Requirements

• National Diploma in Logistics
• Previous experience in logistics or freight forwarding would be advantageous
• Strong analytical and problem-solving skills
• Excellent communication and organizational skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

• Minimum 1 year in Freight Forwarding (Sea, Air, Road).
• Solid knowledge of local and international logistics processes.
• Proficient in MS Office tools and transport/logistics systems.
• Valid South African driver's license.

• Manage and facilitate shipments (Ocean, Air, Road, and Warehouse).
• Handle customer communication, estimates, shipment tracking, and documentation (e.g., EUR1, SADC, certificates of origin).
• Liaise and negotiate with subcontractors.
• Open and manage shipment files in a transport management system.
• Perform customs entries and ensure timely invoicing and cost/sales accruals.
• Participate in on-site activities such as container stuffing/crating.
• Ensure legal and regulatory compliance for all logistics activities.
• Provide excellent customer service and maintain up-to-date reporting.

• Develop and maintain strong relationships with existing and potential clients.
• Actively identify and pursue new business opportunities in line with company objectives.
• Work closely with the operations team to ensure smooth handling of international sea and airfreight shipments.
• Negotiate competitive freight rates with shipping lines, airlines, and transport providers.
• Coordinate with overseas agents and partners to meet client requirements.
• Monitor and follow up on shipments to ensure service levels are met.
• Prepare and present proposals, quotations, and client reports.
• Represent the company professionally in meetings and industry events.

• Minimum 3 years experience in international freight forwarding (sea and air).
• Knowledge of over-border freight operations is an advantage.
• Strong sales and relationship management skills.
• Good negotiation skills with the ability to secure competitive rates.
• Excellent communication and interpersonal skills.
• Proactive, goal-driven, and a strong team player.
• Willingness to travel locally when required